Sam's Club Reviews

Updated September 2, 2015
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Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
537 Ratings

Pros
  • Good pay and great people to work with (in 49 reviews)

  • Decent pay for the retail field (in 40 reviews)

Cons
  • Once you become salaried forget having work life balance (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Pros and Cons

1,735 Employee Reviews

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  1. Cart attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cart Attendant in Butler, OH
    Former Employee - Cart Attendant in Butler, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club part-time (Less than a year)

    Pros

    Good pay for Some one thats new to the work force and can get good hours really good hours.

    Cons

    Once your out there your stuck out there . Other Cart attendants well call off and or wont come in , huge turn over there well be no chance of going full time , you maybe closing by yourself more often then not , Communication with managers with Cart attendants are horrible they'll tell you something then there actions would show different.

    Advice to Management

    Listen and work with your Cart attendants


  2. Sam's Club Membership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership Associate in North Little Rock, AR
    Former Employee - Membership Associate in North Little Rock, AR
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Working at Sam's Club is nice because your membership fees are deducted out of each paycheck. It's also nice, not having to constantly be on a cash register. You also get to see more of what's on sale for instant savings. There are many opportunities available, and many locations to work at. And scheduling is done 3 weeks in advance.

    Cons

    You don't get paid commission for all of the upsales, upgrades, and memberships, and credit cards that you sell to members. All of the progress of your membership team gets lumped together, so one person could be doing all the work, and the slackers poor performance affects everyone as a group. The write-up policy is also very strict if you get written up for anything from poor attendance to poor performance it takes a year to fall off. Which means you can't transfer to another department, receive a promotion, or transfer to another Walmart or Sam's Club location for a year. That is-assuming you receive no more write-ups. Although scheduling is done 3 weeks in advance, you never have the same schedule, and to be full-time they require that you keep open availability. They also only offer full-time, if they have to, meaning that you have to work at least 32 hours for 12 consecutive weeks for it to be offered to you (usually).

    Advice to Management

    Listen to your employees!! Talk to them like they're people and not just a number. Talk to them in a professional manner. Everyone that works at Sam's Club has to be 18+, so there are no children here.


  3. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good working environment. Ideal for college students.

    Cons

    Hours fluctuate without stability. They eventually place you in a position where you work less hours but increase the work load.


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  5. A bit unorthadox

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club full-time

    Pros

    Good culture and friendly work environment. Great if you like helping people. Pay is good compared to a lot of other companies.

    Cons

    MIT program seems to be a bit unorganized at times. There is really no guidance or structure to the program. MITs are not guaranteed a management position after training...may be demoted with lower pay. Some managers delegate their personal responsibilities to MITs and no one wants to take ownership of their mistakes or miscommunication.

    Advice to Management

    Plan ahead, prioritize, organize and hold people accountable for their assigned responsibilities.


  6. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership/Marketing in Virginia Beach, VA
    Current Employee - Membership/Marketing in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sam's Club (More than a year)

    Pros

    Meeting new people. It's good if you just starting out.

    Cons

    Not consistent with scheduling. Will call you on days off to work. Only advance people who are in the "in" crowd

    Advice to Management

    Your associates are what keeps the company going, not management. TAKE Care of them and they won't mind taking care of you!


  7. Love working for Sams Club....great company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cashier/Greeter
    Current Employee - Cashier/Greeter
    Recommends

    I have been working at Sam's Club full-time (More than a year)

    Pros

    Membership benefits. TIME THE STORE OPENS AND CLOSES

    Cons

    Sometimes had to do other people job when short of staff....mainly being the greeter.

    Advice to Management

    To keep being great supervisors...this job is not easy...a lot of people to attend to.


  8. Not bad so far

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Steady work, good people, free lunch Fridays!

    Cons

    Hot box in the tire bay


  9. Loved the company & people I worked with.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baker in Hiram, GA
    Former Employee - Baker in Hiram, GA
    Recommends
    Positive Outlook

    I worked at Sam's Club full-time (More than a year)

    Pros

    Great job! Loved baking & the hours!

    Cons

    Early rise, early to bed.


  10. This place is sucks managers are rude uneducated

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I will never work here

    Cons

    It's bad to work here they treat u like a your nothing


  11. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project/Store Assistant Manager in Austin, TX
    Former Employee - Project/Store Assistant Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sam's Club (More than 5 years)

    Pros

    Relocation, benefits, equal opportunity employer

    Cons

    Poor Management, low starting rates, low payroll, does not operate on founding values of company.

    Advice to Management

    Re-read Sam Walton's book.



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