Sam's Club

  www.samsclub.com
  www.samsclub.com

Sam's Club Reviews

Updated December 19, 2014
Updated December 19, 2014
1,199 Reviews
2.9
1,199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
386 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 49 reviews)

  • Decent pay if your salaried compared to other retailers (in 40 reviews)


Cons
  • As management sometimes work/life balance is not where it needs to be (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall, good company..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager In Training in Des Moines, IA
    Former Employee - Manager In Training in Des Moines, IA

    I worked at Sam's Club full-time (more than 3 years)

    Pros

    I really enjoyed the people I worked with. We were a tight knit group.

    There are plenty of avenues for advancement (depending on the market). My first GM started at Sam's as a cart associate.. If you can withstand the work hours and a few other things, a career with Sam's can be rewarding - especially financially.

    Cons

    Hours, for all employees. It's retail though - this is a given.

    The company relies heavily on the revenue generated from upgrading memberships. Be prepared to sell memberships in any position. Management receives a lot of pressure from their superiors about these sales.

    Advice to ManagementAdvice

    Study motivational psychology. Current training does not educate management on how to effectively motivate their work force.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Job if You're Looking Into Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Cincinnati, OH
    Current Employee - Sales Associate/Cashier in Cincinnati, OH

    I have been working at Sam's Club

    Pros

    Friendly people and great training

    Cons

    Be prepare to sell membership (Plus)

    No opinion of CEO
  3.  

    Worst workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Fayetteville, AR
    Former Employee - Cashier in Fayetteville, AR

    I worked at Sam's Club

    Pros

    Sam's Share bonuses, possible promotion

    Cons

    Unorganized and rude management, 3 days of training alone, thrown in to the environment unprepared, not flexible with schedule, management wants to fail you

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Over Worked and...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Grand Junction, CO
    Current Employee - Sales Associate/Cashier in Grand Junction, CO

    I have been working at Sam's Club part-time (more than an year)

    Pros

    The co-worker are the best part of my job. Made some great friendships. Some of he members are really nice.

    Cons

    Over worked and underpaid. Management will not help out when we need it. Management wants all of the cashiers to get 4 a day.

    Advice to ManagementAdvice

    When you COS call for help get out there and help.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company to work for while in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate in San Marcos, TX
    Former Employee - Sales Floor Associate in San Marcos, TX

    I worked at Sam's Club

    Pros

    Good pay, school/work balance, free food, and the hours weren't long.

    Cons

    They want you to take the job a lot more serious than it really is or was.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Horrible Experience in Sharpsburg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Sharpsburg, GA
    Current Employee - Cashier in Sharpsburg, GA

    I have been working at Sam's Club part-time (less than an year)

    Pros

    Well you get paid 10.00 and hour which is a little beneficial for a young person like myself with only a phone bill and I occasionally help my parents out.

    Cons

    Idiots who think they are smart.
    People who don't know how to schedule time correctly.
    Non-communication from COS
    Women who gossip like little girls because you don't sell as many upgrades as others. If you want to enroll yourself back into high school voluntarily Sam's laugh out loud Club is the job for you :)

    Advice to ManagementAdvice

    Jesus get better management you guy suck.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Generally a good place to work, great movement opportunities, flexible scheduling, decent yearly raises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Associate, Front End Cashier, Sales Floor Associate
    Former Employee - Membership Associate, Front End Cashier, Sales Floor Associate

    I worked at Sam's Club full-time (more than 5 years)

    Pros

    Most of management was great, eager to listen to problems and fix them, coachings were constructive. Training was effective and revolving.

    Cons

    Hours during holidays get extended, working some holidays, a few managers played favoritism, difficult to get full time and 40 hours. Some of the more physical jobs were difficult.

    Advice to ManagementAdvice

    some managers helped employees with tasks when overwhelmed, while others didnt. The managers I respected the most helped, and used constructive coachings. Make sure every management personnel is knowledgable on all policies and procedures, because those who weren't knowledgable weren't helpful.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I am working at Walmart since 2006 and I would like to work at Sam's Club or any large company.

    Current Employee - Sales Associate in Richmond, VA
    Current Employee - Sales Associate in Richmond, VA

    I have been working at Sam's Club full-time (more than 5 years)

    Pros

    I enjoy working at Electronics. because I've been working in it for almost six years. I enjoy working with technology.

    Cons

    The cons of working at Walmart are that they do not provide a good salary.

    Advice to ManagementAdvice

    You should encourage the employees and have a good communication with their employees.

    Recommends
  10.  

    Pretty Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    Lovely co-workers. And most of the time, the members were pleasant. And they were fairly flexible with hours. And my managers all loved me.

    Cons

    I was hired as a part-time employee, but I was working 40+ hours a week. But I was only getting paid as a part-timer, so that made me annoyed. And the place in Florence is really under-staffed so it was frustrating.

    Advice to ManagementAdvice

    If you're understaffed, hire more people instead of working your current employees to death.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Durham, NC
    Former Employee - Assistant Manager in Durham, NC

    I worked at Sam's Club full-time (more than 8 years)

    Pros

    Growth opportunities networking changes to better business

    Cons

    Not a lot of help

    Advice to ManagementAdvice

    N\a

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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