Sam's Club

www.samsclub.com
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Sam's Club Reviews

Updated March 4, 2015
Updated March 4, 2015
1,301 Reviews
3.0
1,301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
422 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 49 reviews)

  • Decent pay if your salaried compared to other retailers (in 40 reviews)


Cons
  • As management sometimes work/life balance is not where it needs to be (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    i was a tire tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Pros

    sams share. is really the only pro

    Cons

    the management does not know all aspects of the individual departments.

    Advice to ManagementAdvice

    learn how to do job

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Overall decent experience working for this company.....pretty good pay but being a retail manager is not for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Tulsa, OK
    Former Employee - Assistant Manager in Tulsa, OK

    I worked at Sam's Club full-time (more than 10 years)

    Pros

    Benefits, Company Culture, Promotion Opportunities

    Cons

    Long work hours, often stressed over job

    Advice to ManagementAdvice

    Do it while you're young and get out of field management as early as you can.

    Recommends
    Positive Outlook
  3.  

    Educational to new stepping stones....

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    Fast pace, challenging, and

    Challenging and rewarding.

    Cons

    There will be some but not very many..

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Better than a lot of other retailers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    Reliable hours when full time.

    Cons

    The co-workers aren't the greatest.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Sams club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Cashier, Supervisor, Produce Merchandiser, Cart Attendant in Houston, TX
    Former Employee - Front End Cashier, Supervisor, Produce Merchandiser, Cart Attendant in Houston, TX

    I worked at Sam's Club part-time (more than a year)

    Pros

    Do not work here not a career

    Cons

    Managers and supervisors are horrible no fixed schedules only part time and low pay rate

    Advice to ManagementAdvice

    More pay

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good company. Work and you will be rewarded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tobacco Associate in Mansfield, TX
    Current Employee - Tobacco Associate in Mansfield, TX

    I have been working at Sam's Club

    Pros

    Pros I'd say are decent pay and good experience. There is a lot of skills you can learn working here.

    Cons

    Not too many cons. Sometime you have to pick up the slack for others.

    Advice to ManagementAdvice

    Keep doing what your doing!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sams is better then walmart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rotisserie Chicken in Temple, PA
    Current Employee - Rotisserie Chicken in Temple, PA

    I have been working at Sam's Club full-time (more than a year)

    Pros

    Move up in company bonuses 401k Medical dental

    Cons

    Can be demanding and short handed

    Recommends
    Positive Outlook
  9.  

    My experience with Sam's Club has been a positive one that has included opportunities for promotion and new friendships.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Checkout Supervisor, COS
    Current Employee - Checkout Supervisor, COS

    I have been working at Sam's Club part-time (more than 3 years)

    Pros

    Because a position a Sam's Club means constantly selling the Sam's Club membership, there are constant opportunities to learn new selling techniques and to offer to new ideas to reach the daily goal. There are raise incentives for increasing your sale productivity. There are also daily incentives if your team for that day reaches the daily goal. You will learn a 10 foot rule to help reach out to members.

    I appreciate how the company allows employees to learn about different positions in the club. As an employee, if you are working a cash register but are also interested in working the jewelry counter, you may complete training exercises and you may shadow to learn this new job. I think this demonstrates how this company values continued learning and personal growth.

    A position with this employer will give you the work-life balance you want. It can take up all your time or only some of it. Another benefit of this job is a schedule that works well with this work-life balance.

    Cons

    A major con as a leader at Sam's Club is the pressure you have on yourself to make a membership sale and to keep your team increasing those membership sales. It can be draining, having members constantly shut you down as you try to make your pitch. If you are considering a leadership role here, you will need to brace yourself for responses like, "this is harassment" and "Don't ask me". Because your compensation can depend on how well you sell your pitch, being told 'no' and loosing a sale can feel like two punches to the face.

    Advice to ManagementAdvice

    Set achievable goals for your store and don't be afraid to help sell those memberships too. Let your team know that you have their back, especially when a member yells a word as strong as 'harassment' to one of your employees during their sales pitch.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Folsom, CA
    Current Employee - Cashier in Folsom, CA

    I have been working at Sam's Club part-time (more than a year)

    Pros

    The best thing I have to say about this company is probably management everyone is very helpful, kind, and understanding which is what should be expected.

    Cons

    Understaffed and upset members taking there anger out on you for something that you have no part of.

    Advice to ManagementAdvice

    Listen to your employees and make a difference.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Keep looking, there are far better places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Sioux City, IA
    Former Employee - Assistant Manager in Sioux City, IA

    I worked at Sam's Club full-time (more than 5 years)

    Pros

    The pay is more than Wal-Mart. Club is not open 24 hours. Club also closes on Easter, Thanksgiving, and Christmas.

    Cons

    Little or no accountability. Personal integrity does not exist. Many long term assocites bully others. Management has little power to enforce company policies.

    Advice to ManagementAdvice

    Clean house of your long term negative associates. They greatly effect the morale of the Club.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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