Sam's Club Reviews

Updated October 22, 2014
Updated October 22, 2014
1,109 Reviews
3.0
1,109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
350 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 48 reviews)

  • The oppurtunity to learn every aspect of the job and business Decent pay and benefits (in 38 reviews)


Cons
  • As management sometimes work/life balance is not where it needs to be (in 31 reviews)

  • The one thing I got tired of was the constant push for Plus memberships or credit applications (in 57 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent job. No challenge or reward. Typical retail environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club full-time

    Pros

    Decent pay and good benefits.

    Cons

    No opportunities for advancement. No one held accountable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Cashier pay, horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Cashier in Trussville, AL
    Current Employee - Member Service Cashier in Trussville, AL

    I have been working at Sam's Club part-time (less than an year)

    Pros

    I loved the pay as a college student

    Cons

    They really nag about getting customers to upgrade to plus memberships

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club full-time (more than 10 years)

    Pros

    Starting Salary Decent , Good Benefits

    Cons

    No overtime, Not enough Pay For The Work and Responsibilities Required

    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great experience if you LOVE retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fresh Assistant Manager in Linden, NJ
    Current Employee - Fresh Assistant Manager in Linden, NJ

    I have been working at Sam's Club full-time (more than 5 years)

    Pros

    The environment is very fast paced. There are lots of people employed at the facility so it it nice to work with all kinds of backgrounds etc. There are always several managers on duty so assistance is there when you need it. The company does a great job of keeping the employees happy with incentives, and contests.

    Cons

    The support from Home office is non-existent. If you need hours to schedule for an event they are not given to you. Then when the results are not executed to standard "accountability" is thrown around. The hours for management are grueling. A 10 hour day turns into 13 easily. At times you are expected to train yourself in areas that you are not familiar with. You are the asked to train someone else how your ability to "wing it". Open door policy = BS ! If you are wanted out you're gone, there is no Union to help you and as I just mentioned, do not buy into the crap about the open door"

    Advice to ManagementAdvice

    The company has the right values. You need to make sure that employ people who believe in the morals and ethics that are typed on paper.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    it was good and people are friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Secaucus, NJ
    Former Employee - Cashier in Secaucus, NJ

    I worked at Sam's Club full-time (more than 5 years)

    Pros

    pay and benefits are good. every year my performance is very good. it is also very interesting and challenging.

    Cons

    people appreciate my job and they tell me that i have a good public relations with people and they like me that i assist them in their needs. I do tell the member if they have any questions to ask, don"t hessitate to ask and we will gladly assist them in their needs.

    Advice to ManagementAdvice

    none

  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Stocker in Seattle, WA
    Current Employee - Night Stocker in Seattle, WA

    I have been working at Sam's Club part-time (more than an year)

    Pros

    Love the hours very good management

    Cons

    none i can think off

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    overnight stock

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time

    Pros

    great people, good training, opportunity for growth, customer oriented

    Cons

    at the moment I don't have any cons

  9.  

    Good place to work for a college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club part-time

    Pros

    Good starting salary, job is easy

    Cons

    Managers push way too hard to sell their memberships

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    The CEO is making way too much money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Sales in Folsom, CA
    Current Employee - Tech Sales in Folsom, CA

    I have been working at Sam's Club part-time (more than 3 years)

    Pros

    Opportunity to grow, hard working.

    Cons

    Politics, very hard to achieve full time.

    Advice to ManagementAdvice

    Increase pay raises and not treating all workers the same.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    21 years of assistant and general management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Bakersfield, CA
    Former Employee - General Manager in Bakersfield, CA

    I worked at Sam's Club full-time (more than 10 years)

    Pros

    Salary range for assistant managers is above normal. Salary was good as General Manager. Bonus structure was excellent as GM

    Cons

    10 hour work days were often 12 or more. Very little work/life balance.

    Advice to ManagementAdvice

    Company has good values as well as leadership. If you apply yourself you can go as far up the ladder as you'd like. Company looks for dedicated hard working self-starters.

    Recommends
    Positive Outlook
    No opinion of CEO

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