Sam's Club

www.samsclub.com

Sam's Club Reviews

Updated January 28, 2015
Updated January 28, 2015
1,246 Reviews
3.0
1,246 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
405 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 49 reviews)

  • Decent pay if your salaried compared to other retailers (in 40 reviews)


Cons
  • As management sometimes work/life balance is not where it needs to be (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Mixed feelngs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Section Sales in Midlothian, VA
    Current Employee - Center Section Sales in Midlothian, VA

    I have been working at Sam's Club part-time (less than a year)

    Pros

    Pay determined by experience, Co-workers, good benefits, nice Members, Easy to get the hang of.

    Cons

    Horrible Management who do not know how to run a store, never have enough employees hired, Always expect employees to stay past their off time, Unappreciative, Inconsiderate Members messing up work area, Rude Managers, unhelpful team leaders and supervisors, Always being called out of work area by team leads causing to get behind in work.

    Advice to ManagementAdvice

    Be nicer to your employees, be HELPFUL to employees, find a real job.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Sams club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Team Lead in Kansas City, MO
    Current Employee - Technology Team Lead in Kansas City, MO

    I have been working at Sam's Club

    Pros

    Good pay, it can be challenging at times

    Cons

    Management is not involved in everyday tasks

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Floor Associate in Waukesha, WI
    Current Employee - Sales Floor Associate in Waukesha, WI

    I have been working at Sam's Club part-time (more than a year)

    Pros

    The people you work with are usually great, starting pay is much better than most places. Jobs are not to hectic

    Cons

    Management is just sillly for the most part, butif your manager is the kind to watch you and see you all the time run away. My management on the floor is great cause they train you well and let you fly. The front end not so much.

    Advice to ManagementAdvice

    Please watch who you hire dont be so desprite about the turn over rate

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Job if You're Looking Into Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Cincinnati, OH
    Current Employee - Sales Associate/Cashier in Cincinnati, OH

    I have been working at Sam's Club

    Pros

    Friendly people and great training

    Cons

    Be prepare to sell membership (Plus)

    No opinion of CEO
  6.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Pros

    Good atmosphere and benefits.

    Cons

    Pushed sales of upgraded memberships

    Advice to ManagementAdvice

    Great company calues

    Recommends
    Positive Outlook
  7.  

    Overall, good company..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager In Training in Des Moines, IA
    Former Employee - Manager In Training in Des Moines, IA

    I worked at Sam's Club full-time (more than 3 years)

    Pros

    I really enjoyed the people I worked with. We were a tight knit group.

    There are plenty of avenues for advancement (depending on the market). My first GM started at Sam's as a cart associate.. If you can withstand the work hours and a few other things, a career with Sam's can be rewarding - especially financially.

    Cons

    Hours, for all employees. It's retail though - this is a given.

    The company relies heavily on the revenue generated from upgrading memberships. Be prepared to sell memberships in any position. Management receives a lot of pressure from their superiors about these sales.

    Advice to ManagementAdvice

    Study motivational psychology. Current training does not educate management on how to effectively motivate their work force.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I am working at Walmart since 2006 and I would like to work at Sam's Club or any large company.

    Current Employee - Sales Associate in Richmond, VA
    Current Employee - Sales Associate in Richmond, VA

    I have been working at Sam's Club full-time (more than 5 years)

    Pros

    I enjoy working at Electronics. because I've been working in it for almost six years. I enjoy working with technology.

    Cons

    The cons of working at Walmart are that they do not provide a good salary.

    Advice to ManagementAdvice

    You should encourage the employees and have a good communication with their employees.

    Recommends
  9.  

    Great company to work for while in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate in San Marcos, TX
    Former Employee - Sales Floor Associate in San Marcos, TX

    I worked at Sam's Club

    Pros

    Good pay, school/work balance, free food, and the hours weren't long.

    Cons

    They want you to take the job a lot more serious than it really is or was.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Generally a good place to work, great movement opportunities, flexible scheduling, decent yearly raises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Associate, Front End Cashier, Sales Floor Associate
    Former Employee - Membership Associate, Front End Cashier, Sales Floor Associate

    I worked at Sam's Club full-time (more than 5 years)

    Pros

    Most of management was great, eager to listen to problems and fix them, coachings were constructive. Training was effective and revolving.

    Cons

    Hours during holidays get extended, working some holidays, a few managers played favoritism, difficult to get full time and 40 hours. Some of the more physical jobs were difficult.

    Advice to ManagementAdvice

    some managers helped employees with tasks when overwhelmed, while others didnt. The managers I respected the most helped, and used constructive coachings. Make sure every management personnel is knowledgable on all policies and procedures, because those who weren't knowledgable weren't helpful.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Pretty Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    Lovely co-workers. And most of the time, the members were pleasant. And they were fairly flexible with hours. And my managers all loved me.

    Cons

    I was hired as a part-time employee, but I was working 40+ hours a week. But I was only getting paid as a part-timer, so that made me annoyed. And the place in Florence is really under-staffed so it was frustrating.

    Advice to ManagementAdvice

    If you're understaffed, hire more people instead of working your current employees to death.

    Recommends
    Neutral Outlook
    No opinion of CEO

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