Sam's Club

  www.samsclub.com
  www.samsclub.com

Sam's Club Reviews

Updated December 19, 2014
Updated December 19, 2014
1,199 Reviews
2.9
1,199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
386 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 49 reviews)

  • Decent pay if your salaried compared to other retailers (in 40 reviews)


Cons
  • As management sometimes work/life balance is not where it needs to be (in 32 reviews)

  • Also it is very difficult to get a full time position unless you're willing to work overnight (in 57 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good experience, learned a lot of good work skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Duluth, MN
    Current Employee - Cashier in Duluth, MN

    I have been working at Sam's Club part-time (more than an year)

    Pros

    good wages, flexible scheduling, good managers.

    Cons

    lots of training, leadership was questionable

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Carts

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    free membership, many advancement opportunities, great people to work with

    Cons

    I would like to work full time and get paid a little more.

  3.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Montgomery, AL
    Current Employee - Assistant Manager in Montgomery, AL

    I have been working at Sam's Club full-time (more than an year)

    Pros

    Career advance and career development personal growth to develop key skills to succeed

    Cons

    not in line with personal life no holidays off and not a big bonus if any

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    My job at Sam's Club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club part-time

    Pros

    You become friends with the people.

    Cons

    Mangers always bothering you about plus and credit even if your not having a good day(sick). And you really see who you're friends are around Holiday Season because people like to run to managers about anything/everything. We call it Sam's Club High School.

    Doesn't Recommend
    No opinion of CEO
  6.  

    The Sam's Club Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vendor in Fort Wayne, IN
    Former Employee - Vendor in Fort Wayne, IN

    I worked at Sam's Club as a contractor (more than 8 years)

    Pros

    * Active management staff. Managers work side by side with employees.
    * Lead by example.
    * Good work ethic from all.

    Cons

    * Company is too big, corporate bureaucracy.
    * Imported products from slave labor in China.

    Advice to ManagementAdvice

    * Seek out more USA domestic produced products.
    * Get rid of foul smelling restrooms.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Nice place to work, if you can deal with some ignorant coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Hoover, AL
    Former Employee - Cashier in Hoover, AL

    I worked at Sam's Club part-time (less than an year)

    Pros

    Nice members
    Good pay for a start

    Cons

    Lack of great management
    They will cut hours dramatically

    Advice to ManagementAdvice

    Get to know the positions that you manage over. It is hard for a new trainee to learn if the manager does not know the job.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    It's Alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Supervisor
    Former Employee - Member Service Supervisor

    I worked at Sam's Club full-time (more than an year)

    Pros

    Easy Promotions, but work with a constantly changing management staff got old after a while. Great people to work with though.

    Cons

    Little to no training when you are put into a new position. Not a great pay raise either.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    sams club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mss in Edmond, OK
    Current Employee - Mss in Edmond, OK

    I have been working at Sam's Club part-time (more than an year)

    Pros

    nice work family and fun work environment, always rewarding you for achieving goals such, feed us like crazy

    Cons

    getting nagged for upgrades and credits, when someone calls in you end up short ended

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Great People, with an awful corporate atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate
    Former Employee - Associate

    I worked at Sam's Club part-time (more than an year)

    Pros

    Pay is well, the people hired are hardworking

    Cons

    Management does not go out of there way for you.

    Advice to ManagementAdvice

    Listen to those under you

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Mixed opinions about Sam's Club.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Associate in Jackson, TN
    Former Employee - Sales Floor Associate in Jackson, TN

    I worked at Sam's Club full-time (more than 5 years)

    Pros

    Opportunity for advancement. Most members and customers become like family because you see them so often. Customers are more pleasant to deal with that Wal-Mart customers. If Management likes you, then they are easy to work with.

    Cons

    Management needs more training. Some employees are easily "blacklisted". Open door policy not properly implemented.

    Recommends
    Neutral Outlook
    No opinion of CEO

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