50% of the CEO
Rosalind G. Brewer
I worked at Sam's Club full-time for more than 5 years
Pros – Competitive environment with competitive pay. Very friendly work environment. Satisfying to be able to help the community through fund raising.
Cons – Associates are all treated the same as far as policy is concerned even in special situations. Not sure if it is like that at every store I can only speak for the one I was at.
Advice to Senior Management – Learn special situations of your associates.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-06 08:40 PDT
I have been working at Sam's Club full-time for more than 10 years
Pros – Meet lots of great people
Cons – Schedules always change, so under staffed daily, we never have the ability to provide good customer service, because we are told, no more payroll, and never OT
Advice to Senior Management – Put people onto managent that are experienced in specific area, someone shoild not go from part time cashier to assistant meat manager, with no meat experience what so ever
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-11-23 22:33 PST
I have been working at Sam's Club part-time for less than a year
Pros – Pay is ok and the co workers are mostly decent.
Cons – Many managers micro manage and have no clue how to appropriately speak to associate.
They speak to associates in very a condescending fashion
Advice to Senior Management – Invest in an interpersonal communication class. Learn how to speak with people
Not at them. Remember, we don't work for you, we work for our members.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-09-25 06:56 PDT
I have been working at Sam's Club full-time for more than 3 years
Pros – Benefits are great
Pay is great compared to the rest of the retail world
It's the first job where I can say I get along with almost all of my fellow associates
I get admired for effort in the work I perform
Cons – Communication is a huge problem, some managers lack social skills and need to rely on other forms of communication besides email.
MNS isn't going to work in the member's or associates favor, it's going to create poor moral
Rewarding promotions to MIT for those who don't earn it in my book, otherwise rewarding to those who don't strive or work very hard at there job
We call these people manager's pets
Seems now they are trying to turn there backs on associates who put effort into there work instead of others who are lazy, which are the individuals who get MIT TL, however not all TL at my club are lazy and put out just as much effort in the work as I do.
Some managers like to make their own policies, which further degrades the work environment
Advice to Senior Management – Better communication is a must. Might want to reconsider the choice of creating MNS
Look more at your hardworking associates and give them opportunities instead of rewarding those who don't perform to standards
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-06-01 18:44 PDT
I have been working at Sam's Club
Pros – I enjoy helping members and enjoy what I do!
Cons – Disrespectful, no team work in department, workers that do nothing get more appreciation then workers that skip there breaks and work any hours! To much work never enough help!!!!!! And always expected to do more! The more you do still no appreciated!!
Advice to Senior Management – If you gave more gratitude to your workers and appreciation you might find there work ethic more manageable!! Not only during busy times should you recognize your associates maybe all the time! Ooh and 10 foot rule managers need to read up on none of them have it!!
2011-10-24 17:45 PDT
4 people found this helpful
I have been working at Sam's Club
Pros – Got time off when i needed it, benefits are ok, Bonus every year($300- $750) varies with store. friendly employees. Have a cafe for lunch thats dirt cheap
Cons – Cashier is probably the hardest cashiering job anywhere,they have a transfer rule which means you must move every item from one cart to the other( this gets old fast when you have to move 40lb water cases and 80 lb salt bags several times a day, and yes im in great shape. Not only that but you have to get hassled all day about selling memberships and credit card all day long in which very few customers are interested in. When i went to the sales floor it was slighlty better but still very hard work especially when you are short handed in your department which happened often because management loves to squeak by on a low payroll, this would not be soo bad if management would pitch in and help on some of the tougher days but they will only continue to bark out more orders to make your day that much harder while they walk around on their cell phones and talk to their famalies all day. I am not a lazy guy by any means, In fact I have been one of the favorite workers for all of the places I've worked including here but when i say you will work you will work.( this could also be because i work at the one of the busiest Sam's clubs in america) The first year i loved it but then changes occured where the goal went from customer sevice to taking as much money from them as possible. Maybe A slower Sams Club is different but be warned!!!
Advice to Senior Management – Help your employees out sometimes. I know that you've probably earned where got, but that doesn't mean you have treat the everyone like trash.
2010-07-21 17:14 PDT
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