San Diego County Credit Union
3.3 of 5 31 reviews
www.sdccu.com San Diego, CA 500 to 999 Employees

San Diego County Credit Union Reviews

Updated Mar 21, 2014

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3.3 31 reviews

                             

76% Approve of the CEO

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Teresa Halleck

(17 ratings)

64% of employees recommend this company to a friend
31 Employee Reviews
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  • Approves of CEO

 

Great place to work!!

Loan Officer (Current Employee)
San Diego, CA

I have been working at San Diego County Credit Union full-time for more than 8 years

ProsFlexible schedule, family oriented, open communication between employees and management.

ConsDrive to the corporate office can be a nightmare.

Advice to Senior ManagementMore one on one during reviews or quarterly to understand individual needs of employees if possible.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Is okay

Anonymous Employee (Current Employee)

I have been working at San Diego County Credit Union

ProsLearn a lot and then move to another place

ConsLow salary and the big managers or the high titles earning more then 1 million dollar

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expected more from a "leading credit union"

Financial Service Representative (Current Employee)
San Diego, CA

I have been working at San Diego County Credit Union full-time for more than 3 years

ProsDecent benefits, paid holidays, wellness allowance (gym, nutritionist etc.)

ConsPoor salary and miserable raises, limited opportunity for growth, you have to be "liked" in order to move up, little regard job performance, new CEO seems to be cleaning house

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

 

Looking for an exhausting opportunity?

Anonymous Employee (Current Employee)

I have been working at San Diego County Credit Union

ProsFree giant chocolate bars, good chance to learn more than you'd expect as an entry level employee

ConsMandatory cold calling on Tuesday nights, overworked FSRs, greedy upper management who mask pushy sales as "helping" members, poor support, notification for irrelevant topics and none for important topics (IE, changing EAP without notifying employees), terribly underqualified managers

Advice to Senior ManagementGo back to big banks.

No, I would not recommend this company to a friend

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SDCCU is a great place to work!

Anonymous Employee (Current Employee)

I have been working at San Diego County Credit Union full-time for more than a year

ProsMy company is really forward thinking from the other credit union that I came from. Cool products the the members really love too like mobile deposit.

ConsThe fresh sandwiches in the break room could taste a little better.

Advice to Senior ManagementThank you for opening new branches. The employee forums are good too as we get direct communication from the top down.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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lots of opportunity for advancement, friendly work enviroment

Member Service Represebtitive (Former Employee)
San Diego, CA

I worked at San Diego County Credit Union full-time for more than a year

Prosprovided training
HR process was quick
only had 1 interview

ConsThe pay was low, had sales goals that can be hard to attain.

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  • Culture & Values
         
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Antiquated approach to Customer Service and Collections

Anonymous Employee (Current Employee)

I have been working at San Diego County Credit Union full-time

ProsEasy going environment. Very few measurements/ goals to live up to. Just pretend to like management and you are half way there.

ConsCollections practices are dated and ineffective. Too much time sending manual letters, killing trees by printing documents and wasting time printing labels with a type writer. Yes a type writer! They still create and use hanging folders/files that already exist in the computer.

Advice to Senior ManagementTry to be a little more fluid and agile. Streamline! Streamline! Streamline! Also only hire employees that want to be managers. Otherwise you will continue to have glorified Senior representatives that spend more time doing tasks and very little time developing their team and improving the department.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Informarive.

Anonymous Employee (Former Employee)

I worked at San Diego County Credit Union full-time

ProsIs a good company to have on your Resume.

ConsPolitics play a major role, in advancement.

Advice to Senior ManagementSpeak with all personnel, before making final decisions.

Yes, I would recommend this company to a friend

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I love working at SDCCU! Feels like family.

Financial Service Representative (Current Employee)
San Diego, CA

I have been working at San Diego County Credit Union full-time for less than a year

ProsThey really care about us. I like the people that I work with the most, but really everyone I come into contact with has a smile on their face and wants to help. The management is great! They even came to meet with us on our first day, which is pretty cool. My branch is really new so it's very nice. I am glad I made the decision to come work at a credit union.

ConsI wish the pay was a little higher and I think the incentives are too low for what they ask us to do.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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SDCCU is really the BEST

Anonymous Employee (Current Employee)

I have been working at San Diego County Credit Union full-time for more than 10 years

ProsGood hours and close to home
Customers are friendly and appreciate our service efforts
Recognition for service achievements

ConsIncentive pay could be better.

Advice to Senior ManagementThanks for the positive changes and for caring about what really matters.. We appreciate your recognition of us and our staff. Our staff are motivated and appreciate the drawings and celebrations.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at San Diego County Credit Union reviews and ratings — including employee satisfaction and approval rating for San Diego County Credit Union CEO Teresa Halleck. All 31 reviews posted anonymously by San Diego County Credit Union employees.