San Francisco Municipal Transportation Agency

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San Francisco Municipal Transportation Agency Reviews

Updated Jun 22, 2014

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3.6 9 reviews

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Edward D. Reiskin


83% of employees recommend this company to a friend
9 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    lots of extra paid days off and also weekend and night shift bonuses

    Automotive Service Worker (Current Employee) San Francisco, CA

    Prosgreat pay compared to the same work elsewhere

    ConsI can't think of anything bad to say about the SFMTA

    Advice to Senior ManagementDon't pay attention to whiners because you are doing awesome

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Variety is the spice of life which is well-flavored at MUNI.

    9163 TRANSIT OPERATOR (Former Employee) San Francisco, CA

    ProsCompensation is adequate to start at 18.60 hr. Improves by steps in 1 1/2 yrs. to top
    hourly UNION rate of 29.52. Rate is high as it is in top 3 nationally according to current
    formula.

    ConsMust be flexible in working hours as this is a 24/7 public transit agency
    although most of the jobs are 5 am to 2 am.
    As your seniority grows, so will your choice of work assignments.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Progressive Agency, But Still Bureaucratic.

    Student Design Trainee (Former Employee) San Francisco, CA

    ProsLots of young folks, good salary, sometimes interesting work, other times lots of busywork. A good introduction to the political process.

    ConsBureaucratic, often slow-moving, fellow employees not always motivated, sometimes difficult to get help or advice

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Typical Government work - but there are a few people who truly care about the outcome

    Anonymous Employee (Former Employee)

    ProsAside from the typical public sector benefits (which are slowly disappearing), there are some people at the MTA who truly care about the city

    ConsI worked through 4 CEOs when I was there. It's hard to get behind the vision of a regime you know you are going to outlast.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Intelligent, hard-working, committed people

    Anonymous Employee (Current Employee) San Francisco, CA

    ProsWork with some of the best and brightest; great benefits; strong commitment to the environment both internally and externally; chance to shine and be noticed

    ConsCity system that allows people with tenure, regardless of their ability, to bring home bigger paychecks than you and does not allow you to compete without changing your job classification and testing for the classification (if testing is even available)

    Advice to Senior ManagementStay the course. New leadership has definitely put Muni on the right track. The agency has always been a whipping boy, particularly from those who are quick to judge and really have no idea how city government works. There are unique transportation issues as well as political issues tied to funding that mandate our ability as to what we can and cannot do.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A job serving the the people in the city and county of San Francisco

    Transit Operator 9136 (Current Employee) San Francisco, CA

    ProsYou want to work in the city you live in and serve the community by transporting people from point A to point B in a safe and efficiently as possible while providing the best customer service you can offer.

    ConsYou have to deal with all types of people from the richest of rich to the poorest of poor. It is a civil service job so you are expected to work holidays and nights.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    You win some, you lose some, with this job you mostly lose.

    Transit Operator (Former Employee) San Francisco, CA

    ProsReasonable Good Pay
    Excellent Health Care & Retirement Benefits
    Free Uniform
    Free bus & metro rides
    The Union will support you even if you are not a member.
    It is fun driving the bus, seeing the city and meeting interesting passengers on a daily basis.

    ConsRight or wrong he San Francisco public hates (has an extremely poor opinion of and little respect for) MUNI employees.

    Passengers can be rude, hostile, disrespectful and pose a physical danger to you.

    San Francisco traffic and roads are horrible to navigate.

    Currently Transit Operator pay rate is based on the average pay rates of two other Municipal Transit Agencies in the country. SF MUNI/MTA is determined to remain the second highest paying transit system in the country. If the other two agencies do not receive or request a pay increase for years or the increase is not substantial (over a certain percentage) then you as a MUNI operator will not receive an increase in salary.

    The overall salary for the position is stated as if you worked 40 hours a week without being assigned a run to drive. Depending on your run assignments your salary may be significantly less than the base salary for the position.

    Overtime is built into the schedule and cannot be refused if its in the run time.

    No lunch breaks (20 minutes is built into your scheduled run time however you are not allowed to stop to have lunch.)

    No breaks (Layover time is not break time - it is to be used to reset the coach for the next trip, in case of traffic & locate a safe restroom or to eat lunch as quickly as possible.)

    Random work schedules (You may work 6 hours for little pay or 11 hours and 59 minutes with long layover time or 8 to 9 hours straight through and if you do not have seniority to have a fixed run your schedule including start & finish times can change daily with little notice.)

    You must bid on run assignments and have seniority in order to maintain run assignment.

    An entire schedule & the bids for runs on the schedule may be scrapped at a moments notice because of disagreement with the MTA board, MUNI management or a grievance filed by senior Transit Operators.

    Chances for advancement slim to none.
    The public's misconceptions regarding performance standards & wages leads to a hostile workplace.

    No support from management.

    No support from fellow Transit Operators. If you have a dangerous situation or a mechanical issue on the bus your fellow Operators may not and probably won't assist you.

    No support from the riding public. When a crime is committed on the bus the passengers you need as witnesses will flee rather than provide information to the police.

    Few designated restrooms for Transit Operators.

    The Transit Operators Union can lobby for changes, benefits etc that you do not agree with and depending on how and when its done you may have no say in the issues at all.

    Broken down or damaged equipment - that could potentially endanger or harm you on the job.

    Supervisors and Inspectors enforce rules that contradict the "safety first" mission statement.

    Advice to Senior ManagementAdvancing from Transit Operator to Inspector is a completely subjective and irregular process. There is no standard test, there are no standard requires, applications periods come and come without ever being announced or published for operators to submit for consideration.

    If you are friends with an Inspector then you can hope that he/she will inform you when applications are being accepted and that they will submit your name for consideration. You also have to hope that that Inspector is friends with other Inspectors who will support your application.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great pay, but not too challenging or stimulating

    Student Intern (Former Employee) South San Francisco, CA

    ProsI was an intern, and the compensation of $20 + per hour was excellent. The staff was friendly, the job was not stressful, and on Fridays half the day was spent at seminars learning about what others did in the company. Not too strict on time - there is Flex time so you can go in whenever you want as long as you put in your forty hours for the week.

    ConsThe work wasn't too challenging and sometimes got tedious. As an intern sometimes you are expected to do the jobs that noone else wants to do, like traffic counts.

    Advice to Senior ManagementThey do a pretty good job overall - increase communication and stop reorganizing every 2 years.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    SFMTA

    Principal Administrative Analyst (Current Employee)

    ProsFree Muni rides.
    Great benefits
    Tons of Holiday and Vacation

    ConsLabor policies make it difficult to hire the right people or discipline/fire poor performers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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