San Francisco Municipal Transportation Agency

  www.sfmta.com
  www.sfmta.com
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San Francisco Municipal Transportation Agency Reviews

Updated August 26, 2014
Updated August 26, 2014
11 Reviews
3.9
11 Reviews
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Edward D. Reiskin
1 Rating

Employee Reviews

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  1.  

    Great variety of work and great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Engineer  in  San Francisco, CA
    Former Employee - Assistant Engineer in San Francisco, CA

    I worked at San Francisco Municipal Transportation Agency full-time for more than 3 years

    Pros

    The people are awesome. THere is an emphasis on learning, respect, and helping everyone suceed.

    Cons

    The lower ranks are really full and it might be hard to get a promotion, but if you are good at what you do, you will have no problem.

    Advice to ManagementAdvice

    Great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    lots of extra paid days off and also weekend and night shift bonuses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Automotive Service Worker  in  San Francisco, CA
    Current Employee - Automotive Service Worker in San Francisco, CA

    I have been working at San Francisco Municipal Transportation Agency full-time for less than a year

    Pros

    great pay compared to the same work elsewhere

    Cons

    I can't think of anything bad to say about the SFMTA

    Advice to ManagementAdvice

    Don't pay attention to whiners because you are doing awesome

    Recommends
    Positive Outlook
  3.  

    Variety is the spice of life which is well-flavored at MUNI.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - 9163 TRANSIT OPERATOR  in  San Francisco, CA
    Former Employee - 9163 TRANSIT OPERATOR in San Francisco, CA

    I worked at San Francisco Municipal Transportation Agency full-time for less than a year

    Pros

    Compensation is adequate to start at 18.60 hr. Improves by steps in 1 1/2 yrs. to top
    hourly UNION rate of 29.52. Rate is high as it is in top 3 nationally according to current
    formula.

    Cons

    Must be flexible in working hours as this is a 24/7 public transit agency
    although most of the jobs are 5 am to 2 am.
    As your seniority grows, so will your choice of work assignments.

    Recommends
    Positive Outlook
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  5.  

    Progressive Agency, But Still Bureaucratic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Design Trainee  in  San Francisco, CA
    Former Employee - Student Design Trainee in San Francisco, CA

    I worked at San Francisco Municipal Transportation Agency full-time for less than a year

    Pros

    Lots of young folks, good salary, sometimes interesting work, other times lots of busywork. A good introduction to the political process.

    Cons

    Bureaucratic, often slow-moving, fellow employees not always motivated, sometimes difficult to get help or advice

    Neutral Outlook
  6.  

    Typical Government work - but there are a few people who truly care about the outcome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at San Francisco Municipal Transportation Agency full-time for more than 5 years

    Pros

    Aside from the typical public sector benefits (which are slowly disappearing), there are some people at the MTA who truly care about the city

    Cons

    I worked through 4 CEOs when I was there. It's hard to get behind the vision of a regime you know you are going to outlast.

    Recommends
  7.  

    Intelligent, hard-working, committed people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at San Francisco Municipal Transportation Agency

    Pros

    Work with some of the best and brightest; great benefits; strong commitment to the environment both internally and externally; chance to shine and be noticed

    Cons

    City system that allows people with tenure, regardless of their ability, to bring home bigger paychecks than you and does not allow you to compete without changing your job classification and testing for the classification (if testing is even available)

    Advice to ManagementAdvice

    Stay the course. New leadership has definitely put Muni on the right track. The agency has always been a whipping boy, particularly from those who are quick to judge and really have no idea how city government works. There are unique transportation issues as well as political issues tied to funding that mandate our ability as to what we can and cannot do.

    Recommends
  8.  

    A job serving the the people in the city and county of San Francisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Transit Operator 9136  in  San Francisco, CA
    Current Employee - Transit Operator 9136 in San Francisco, CA

    I have been working at San Francisco Municipal Transportation Agency

    Pros

    You want to work in the city you live in and serve the community by transporting people from point A to point B in a safe and efficiently as possible while providing the best customer service you can offer.

    Cons

    You have to deal with all types of people from the richest of rich to the poorest of poor. It is a civil service job so you are expected to work holidays and nights.

  9.  

    You win some, you lose some, with this job you mostly lose.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Transit Operator  in  San Francisco, CA
    Former Employee - Transit Operator in San Francisco, CA

    I worked at San Francisco Municipal Transportation Agency

    Pros

    Reasonable Good Pay
    Excellent Health Care & Retirement Benefits
    Free Uniform
    Free bus & metro rides
    The Union will support you even if you are not a member.
    It is fun driving the bus, seeing the city and meeting interesting passengers on a daily basis.

    Cons

    Right or wrong he San Francisco public hates (has an extremely poor opinion of and little respect for) MUNI employees.

    Passengers can be rude, hostile, disrespectful and pose a physical danger to you.

    San Francisco traffic and roads are horrible to navigate.

    Currently Transit Operator pay rate is based on the average pay rates of two other Municipal Transit Agencies in the country. SF MUNI/MTA is determined to remain the second highest paying transit system in the country. If the other two agencies do not receive or request a pay increase for years or the increase is not substantial (over a certain percentage) then you as a MUNI operator will not receive an increase in salary.

    The overall salary for the position is stated as if you worked 40 hours a week without being assigned a run to drive. Depending on your run assignments your salary may be significantly less than the base salary for the position.

    Overtime is built into the schedule and cannot be refused if its in the run time.

    No lunch breaks (20 minutes is built into your scheduled run time however you are not allowed to stop to have lunch.)

    No breaks (Layover time is not break time - it is to be used to reset the coach for the next trip, in case of traffic & locate a safe restroom or to eat lunch as quickly as possible.)

    Random work schedules (You may work 6 hours for little pay or 11 hours and 59 minutes with long layover time or 8 to 9 hours straight through and if you do not have seniority to have a fixed run your schedule including start & finish times can change daily with little notice.)

    You must bid on run assignments and have seniority in order to maintain run assignment.

    An entire schedule & the bids for runs on the schedule may be scrapped at a moments notice because of disagreement with the MTA board, MUNI management or a grievance filed by senior Transit Operators.

    Chances for advancement slim to none.
    The public's misconceptions regarding performance standards & wages leads to a hostile workplace.

    No support from management.

    No support from fellow Transit Operators. If you have a dangerous situation or a mechanical issue on the bus your fellow Operators may not and probably won't assist you.

    No support from the riding public. When a crime is committed on the bus the passengers you need as witnesses will flee rather than provide information to the police.

    Few designated restrooms for Transit Operators.

    The Transit Operators Union can lobby for changes, benefits etc that you do not agree with and depending on how and when its done you may have no say in the issues at all.

    Broken down or damaged equipment - that could potentially endanger or harm you on the job.

    Supervisors and Inspectors enforce rules that contradict the "safety first" mission statement.

    Advice to ManagementAdvice

    Advancing from Transit Operator to Inspector is a completely subjective and irregular process. There is no standard test, there are no standard requires, applications periods come and come without ever being announced or published for operators to submit for consideration.

    If you are friends with an Inspector then you can hope that he/she will inform you when applications are being accepted and that they will submit your name for consideration. You also have to hope that that Inspector is friends with other Inspectors who will support your application.

  10.  

    Great pay, but not too challenging or stimulating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Student Intern  in  South San Francisco, CA
    Former Employee - Student Intern in South San Francisco, CA

    I worked at San Francisco Municipal Transportation Agency

    Pros

    I was an intern, and the compensation of $20 + per hour was excellent. The staff was friendly, the job was not stressful, and on Fridays half the day was spent at seminars learning about what others did in the company. Not too strict on time - there is Flex time so you can go in whenever you want as long as you put in your forty hours for the week.

    Cons

    The work wasn't too challenging and sometimes got tedious. As an intern sometimes you are expected to do the jobs that noone else wants to do, like traffic counts.

    Advice to ManagementAdvice

    They do a pretty good job overall - increase communication and stop reorganizing every 2 years.

    Recommends
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Design Trainee
    Current Employee - Student Design Trainee

    I have been working at San Francisco Municipal Transportation Agency as an intern

    Pros

    In charge of your own project, alot of training, everyone is assigned a supervisor, they are very helpful

    Cons

    None that I can think of

    Advice to ManagementAdvice

    None that I can think of

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