SanMar

  www.sanmar.com
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SanMar Reviews

Updated August 14, 2014
Updated August 14, 2014
67 Reviews

3.2
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marty Lott
48 Ratings

Review Highlights

Pros
  • Work from home is good and the pay is good for what we do (in 9 reviews)

  • The work/life balance was pretty good (in 6 reviews)


Cons
  • The tools and systems that are in place in the call center are from the nineties (in 10 reviews)

  • Low pay for very high expectations creates burnout (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome company with awesome people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Coordinator  in  Issaquah, WA
    Current Employee - Account Coordinator in Issaquah, WA

    Pros

    SanMar is a great company that genuinely cares about their employees & customers. They promote being nice & being honest which is hard to find in businesses today!!

    Cons

    I honestly have not seen any down sides to this company. I think they work hard to maintain a good company status.

    Advice to ManagementAdvice

    To keep sharing your stories of success & being approachable!! What a great company filled with amazing individuals !!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Horrible order entry system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    Pros

    Work from home and easy hours

    Cons

    1980's Unix order entry system

    Advice to ManagementAdvice

    Time to upgrade order entry system

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Ok work, decent money, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Runner/Picker  in  West Chester, OH
    Former Employee - Runner/Picker in West Chester, OH

    Pros

    Overtime at 15 an hour.

    Cons

    Hot in the summer! Cold in the winter! Very strict point system if you are late or sick.

    Advice to ManagementAdvice

    Give sick days without points.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Love working here, no other place I'd rather be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SQA Analyst  in  Issaquah, WA
    Current Employee - SQA Analyst in Issaquah, WA

    Pros

    The culture is the number one thing that stands out to me. You can tell people really love being here and love coming to work. After being at many other companies, it is clear that SanMar invests in its employees. It is the opposite of most other places. I have the freedom to work at my own pace and learn new things through additional training.

    Cons

    There isn't much upward mobility and many people aren't ok with that. It is important to point out that while you can't always climb the ladder, your position is continuously expanding and the potential for more responsibilities, growth and knowledge is endless.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Prior IT Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I've often said that one could "write their own career path in at SanMar". I meant that. SanMar 'the company' is a great where one can start, and build a career. It offers a wide range of career fields from warehouse operations to a host of Information Technology roles to strategic business/departmental management. The company has gone through many different changes during my tenure there and even more before I started. While some changes were unplanned/unforeseen, other changes were well thought out through competent strategy and critical thinking. They both go with the territory. The work/life balance was pretty good. Time out of the office was encouraged and fostered through telecommunicating and even business hour outings - at least in the IT dept. Benefits and wages were fine for me. I was never in 'need' due to the same. The company is filled with "people". Good people, real people who share the same culture and work environment one would hope for. Family owned and operated, the principles leverage on freedom to operate with the customer in mind. This allows empowerment at different levels throughout the ranks to make the customer happy and coming back for more.

    Cons

    Non that I'd like to share at this time since I am unaware of the current organizational configuration or structure.

    Advice to ManagementAdvice

    I haven't been there for a while, so I am unaware of the current organizational configuration or structure, nor do I know the current, general morale of the employees "in the trenches". However, I do believe that upper management (before, during or after my tenure there) should always realize that many of their employees are not only looking for a place to work. Many of them are looking for a place to work, stay, be super productive, provide a huge value, benefit and impact, regardless of their race, religion, age or creed. I encourage you to always regard each of them with this level of regard and respect in mind. They are humans too... just like the customers. After all, that is what really matters.

    Approves of CEO
  7.  

    Great job but no career opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Work from home is good and the pay is good for what we do. Nice office in Issaquah with good lunch room.

    Cons

    Low salary caps. No opportunity for upward movement without kissing major butt.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Love my job & highly value my co-workers, the owners & this organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Family-owned and operated company allows for great work-life balance. Excellent benefits package and opportunity for growth. Work from home positions available throughout the company and the corporate office is an easy commute for anyone living on the Eastside. The owners invest a lot into their employees and your efforts are rewarded. Great organization and I hope to be here for another 10+ years.

    Cons

    I myself have had very few, if any, negative experiences, however I do know that each department can be a different type of experience depending on your manager. But if you have goals or seek opportunities within the organization, work hard and it will pay off.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 4 people found this helpful  

    No help, just spies and snickering!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Janitorial/Maintenance  in  Sparks, NV
    Current Employee - Janitorial/Maintenance in Sparks, NV

    Pros

    The training for forklift is fairly easy, but needs a better guide of understanding the Importance of it's safety.
    Trainers are fun and easy going but can do without any hackling if you fall short on passing.
    Great BBQ's, family atmosphere .

    Cons

    No help from some of the supervisors only " Who said you can do that?" or " I didn't tell you can do that!" Even when it is something in a part of your job tasks.
    Very Micro managed , they always remind you of the cams watching your every move, call you into the office for small unimportant detailed thing, which takes you off your schedule, and gets you behind.
    Lots of snitching with most long time employees.
    Many long time employees act like there better than you and better off without you!

    Advice to ManagementAdvice

    Retrain and remind all long time employees 5 + years, to rethink how they could be hurting someone who is at least trying or using there own mind with great experience and much knowledge in something they are doing, NOT to put them down and throw accusations at them. The supervisors do not need to be informed of EVERYTHING!! A good job done is done with quality and care for the sake of the company as a whole. We are a team. It's not about you.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Not a bad place to make connections

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pros: -decent starting wage.
    -Able to work earlier in the day, and have evenings with my family
    -great coworkers
    -I had a fantastic supervisor

    Cons

    Cons:
    -Uses interns as cheap labor, not as prospective employees
    -Very Cliquey atmosphere. The company highly values "niceness" and it's often fake and forced.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Best-kept secret in the north-west

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Technician  in  Issaquah, WA
    Current Employee - Help Desk Technician in Issaquah, WA

    Pros

    Family like atmosphere and culture. The company is growing, new people being hired in every department. The managers are nice and available. I am happy to be working here.

    Cons

    The benefits could be better.

    Recommends
    Positive Outlook

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