Santander Bank Reviews

Updated August 24, 2014
Updated August 24, 2014
11 Reviews

2.5
11 Reviews
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Employee Reviews

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  1.  

    Enter at your own risk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Springfield, PA
    Former Employee - Teller in Springfield, PA

    I worked at Santander Bank part-time for more than a year

    Pros

    Pay is cool.
    Free Accounts.
    Nothing else.

    Cons

    Hours are limited.
    Management sucks.
    Just not an overall good company.

    Advice to ManagementAdvice

    Give more hours.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Temp employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Temp  in  Boston, MA
    Former Employee - Temp in Boston, MA

    I worked at Santander Bank full-time for more than a year

    Pros

    Some Awesome employees, wasted in what could be a good bank.
    Some very nice employees, a lot neutral and some not so nice.

    Cons

    They do whatever the head office in Spain tells them to do.
    Changing the internal software, but doesn't fix the problems, just moves on to the next department.
    Zero communication at all levels.

    Advice to ManagementAdvice

    Communication, needed ASAP
    Only move on to the next changes after you get positive feedback from the department's Managers.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Overworked and underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banking Representative  in  Pottsville, PA
    Current Employee - Personal Banking Representative in Pottsville, PA

    I have been working at Santander Bank full-time for more than a year

    Pros

    I have had the chance to meet and work with some great people. They give you 3 weeks of PTO for the year to start off with, which is pretty good.

    Cons

    High pressure, make a sale at any cost type of environment. I have felt as though you cannot trust those in management positions. This job has put me in uncomfortable positions on numerous occassions. Having attended college and having student loans to pay, I believe the pay for the job is pretty low for the amount of work that they expect to be done on a daily basis.

    Advice to ManagementAdvice

    It is said that work-life balance is important, however you are pressured to force your family and friends to open accounts to reach goals outside of working hours, which I believe to be contradictory. I have witnessed staff members (mostly management) take part in deceptive and unethical sales practices to meet goals and they are then rewarded for reaching these goals. I believe there are many issues working in this environment, and if you do not have a strong moral compass it is easy to get wrapped up in the corporate culture of making sales at any cost.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Strong at the low & mid levels, but sr mgmt and overall corporate model (viva Espana!) sink the ship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Santander Bank full-time for more than 5 years

    Pros

    Generally good people working there after many of the spaniards, brazilians, etc. that came in with Sovereign acquisition have left. Compensation is strong to retain employees

    Cons

    The model of having all things run through Spain is nuts. And the IT model of sub companies based in Spain, paid as contractors in the US is not one that works for advanced markets. When business requirements are translated, literally, theres a lot lost in translation. My opinion is its intentional to allow centralized IT in Spain continue to dictate the direction of the company based on cost savings from shared technology. Fine with emerging markets...but US is a different game.

    Advice to ManagementAdvice

    Executive dining rooms with subsidized lunch for executives is a true insult to employees. Sets a very arrogant tone, which is prevalent in sr mgmt locally and up through Spain.
    Advice - you need to speak the language of those you govern. From both a literal spoken word perspective, and understanding what life is like for the commoners in the company below you.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Santander - HR Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Boston, MA
    Current Employee - Human Resources in Boston, MA

    I have been working at Santander Bank full-time for more than 3 years

    Pros

    Work life balance is pretty good. Pay is decent. Bonus can be expected. Most people try as hard as they can and to the best of their abilities.

    Cons

    Inefficient senior management, too many office politics, no sense of direction, unreasonable workloads. Stupidity is commonplace, expected, and rewarded. ER does nothing to help any employee regardless of section of the bank, Business Partners are constant cogs in the wheel, talent management is almost non-exsistent, recruiting is useless, learning and development can't get it together, and I would like to know what compensation does. The only good group seems to be Payroll.

    Advice to ManagementAdvice

    Since they do not take or solicit advise, I have none to give other than gut the place and find new management

    Doesn't Recommend
    Negative Outlook
  7.  

    Very political. A lot of BS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager  in  New York, NY
    Former Employee - Relationship Manager in New York, NY

    I worked at Santander Bank full-time for more than 3 years

    Pros

    Good pay for people they want. Great work/life balance as long as you are producing.

    Cons

    Promoting unqualified employee who are their "boys". Senior management is changing compensation in order not to pay their employees. Leadership is missing. People are just going in and out of the bank.

    Advice to ManagementAdvice

    Just because you change your name, does not mean that you will succeed. Process and services needs to be upgrade and modernize. Do not expect customer and employees to just stay.

    Doesn't Recommend
    Negative Outlook
  8.  

    teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Medford, MA
    Former Employee - Teller in Medford, MA

    I worked at Santander Bank full-time for more than a year

    Pros

    great work evirnoment. enjoyed people i worked with. learned a lot

    Cons

    salary. need more activities for employees.

    Recommends
  9. 1 person found this helpful  

    Monkeys in suits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  Boston, MA
    Former Employee - Financial Analyst in Boston, MA

    I worked at Santander Bank full-time

    Pros

    Looking snazzy in your suit and tie

    Cons

    Don't work here unless you want to report to semi-literate greaseballs who squeeze their subordinates for every penny and continuously hire underqualified applicants for fear of competition. No Americans working at Santander US would choose to stay if they were able to get comparable positions elsewhere.

    Advice to ManagementAdvice

    Go home

    Doesn't Recommend
    Negative Outlook
  10.  

    Santander Retail Investment Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Investment Specialist  in  New Bedford, MA
    Current Employee - Retail Investment Specialist in New Bedford, MA

    I have been working at Santander Bank full-time for more than a year

    Pros

    Good Salary, training was detailed, excellent team spirit, paid 5 weeks time off

    Cons

    Little or no comp on investment products sold, goals were exceedingly difficult to meet since one is reliant on external FA to place sales

    Advice to ManagementAdvice

    Retail Investment Specialists should be able to sell to their clients rather than referring their clients to external Financial Advisors.

    Neutral Outlook
  11.  

    Not quite ready for US consumer tastes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Santander Bank full-time for more than 8 years

    Pros

    Strong Northeast footprint coverage, good for local and small businesses, decent individual personal account products

    Cons

    Leadership is out of touch, dated technology, low employee morale

    Advice to ManagementAdvice

    Expense control isn't the solution to drive long-term profitability.

    Doesn't Recommend
    Neutral Outlook

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