Santander Consumer USA Reviews

Updated July 5, 2015
152 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Thomas G. Dundon
40 Ratings

Pros
  • Company is growing rapidly with the partnership of Maserati and Chysler Capital loans (in 6 reviews)

  • The non-corporate location is very relaxed with the dress code (in 8 reviews)

Cons
  • You may have to watch out the work life balance (in 9 reviews)

  • There is no work life balance, no etics, no respect (in 5 reviews)

More Pros and Cons

152 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (1)

    Top Notch IT Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Dallas, TX
    Current Employee - Analyst in Dallas, TX

    I have been working at Santander Consumer USA

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Challenging work, great people, awesome downtown dallas location, you have very smart people that know the industry, young eager company making its name in the finance industry, They live their core values

    Cons

    pay can be a little better, benefits still need improvement, slow periods followed by extremely busy time with overtime work.


  2. Database Administrator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Santander Consumer USA

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Current technology. Latest or one version behing the latest SQL server version
    Great learning experience by solving several contant challenges

    Cons

    Deployment are every couple of weeks, so personal life suffers with constant production release issues.
    No paid parking
    Commute in/oout of downtown Dallas

    Advice to Management

    Make an effort to give employees a balanced work/personal life time


  3. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Dallas, TX
    Current Employee - Applications Developer in Dallas, TX

    I have been working at Santander Consumer USA part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Casual environment, good work ethics and benefits

    Cons

    Can't think of anything right now


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Personal banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Dorchester, MA
    Current Employee - Personal Banker in Dorchester, MA

    I have been working at Santander Consumer USA

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You work with different ppl, the incentive plan is great. They are focust on sale but there main concern is customer service.

    Cons

    Management cares but not really, if u ask for a raise they might give it to you but they don't care to lose good employees. (High turn around). Pay starts at $15-$16 hr vs other banks $20-$23 hr.

    Advice to Management

    Pay your personal bankers and tellers more money they deal with a lot of issues. They are the face of the company and have enough teller at the branches it ridiculous that we never have enough tellers because we have a budget to keep.


  6. bank teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Plaistow, NH
    Current Employee - Bank Teller in Plaistow, NH

    I have been working at Santander Consumer USA

    Doesn't Recommend
    Doesn't Recommend

    Pros

    gain good customer service experience

    Cons

    Sales! Sales! and more Sales!


  7. Moving in the right direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unk in Fort Worth, TX
    Current Employee - Unk in Fort Worth, TX

    I have been working at Santander Consumer USA (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Good Benefits
    - Above industry average pay
    - Strategic Vision

    Cons

    - Bringing on new talent but there is separation between the old and new way of doing things
    - The processes bog down getting things done sometimes

    Advice to Management

    Every policy change needs to be top down driven. C-Level leadership has to expose themselves more as to relate what the problems are in the sites rather than what problems are listed on paper.


  8. Fast Moving Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Santander Consumer USA

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Always have opportunities to grow and learn. Company moves fast.

    Cons

    Downtown Dallas parking can get pricey. Train is an option for some, but not everyone.


  9. Extremly difficult top management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Santander Consumer USA full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good benefits, good colleagues

    Cons

    The top management does not have deeper business insight, especially the management that has tagged along with the acquired bank. It difficult to present any analytical insights.

    Advice to Management

    Improve your recruiting process for new employee and value the opinion of people working at lower ranks


  10. PR and pics on this site are *not* accurate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Dallas, TX
    Former Employee - Project Manager in Dallas, TX

    I worked at Santander Consumer USA full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent (not great) benefits; 401k vests immediately.

    Cons

    Work environment downtown is *terrible* -- everyone works at long tables (no real desks or cubes), no privacy anywhere - everything is glass, concrete and superbright white flourescent bulbs. This is for everyone - doesn't matter if you are an attorney or a data entry clerk. They simply do not trust or respect their employees.

    Advice to Management

    Treat the employees at least a little as nicely as you do yourselves. Perhaps give chairs that don't cause your back to ache constantly.


  11. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Denver, CO
    Current Employee - Service Manager in Denver, CO

    I have been working at Santander Consumer USA full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very energetic, excellent pay. They want you to win and succeed at everything you do.

    Cons

    Too much negativity in the press. From its past transgressions, people tend to bury the company.

    Advice to Management

    Continue to change the culture of the company to better the consumer.



Showing 152 of 158 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.