Santander Consumer USA

  www.santanderconsumerusa.com
  www.santanderconsumerusa.com

Santander Consumer USA Reviews

Updated October 1, 2014
Updated October 1, 2014
95 Reviews
2.8
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Thomas G. Dundon
8 Ratings

Review Highlights

Pros
  • The non-corporate location is very relaxed with the dress code (in 7 reviews)

  • If you like fast paced environments this is ideal (in 7 reviews)


Cons
  • There is no work life balance and you are expected to work night and weekend all the time (in 9 reviews)

  • There is no work life balance, no etics, no respect (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fast Paced but Bumpy Ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President in Dallas, TX
    Current Employee - Assistant Vice President in Dallas, TX

    I have been working at Santander Consumer USA full-time (more than 8 years)

    Pros

    Change and improvement in process happen incredibly fast.
    Most of the management are great to work with.

    Cons

    Limited chances for advancement.
    Very closed and segregated top management.
    Speed comes at the cost of accuracy.

    Advice to ManagementAdvice

    Open more channels of communication with your staff, from collectors to middle management. Have your actions reflect your values and not be empty platitudes.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A company without vision. Riddled with Cronyism and nepotisim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Santander Consumer USA full-time

    Pros

    Work life balance appropriate....good people in company.

    Cons

    Office culture is relaxed, going public was a mistake, company has appeared to lose its focus.
    Definitely not a meritocracy.

    Advice to ManagementAdvice

    Outside the box thinking???

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Leadership at this company is a joke. They do not get it and they never will. Company execs too out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Santander Consumer USA full-time (more than 3 years)

    Pros

    I cannot think of one

    Cons

    no vision, could care less about employees

    Advice to ManagementAdvice

    spend time in your operation. A/C doesn't work, bathrooms don't work, yet employees are required to work in these conditions.

    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    great for experience..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Late stage account manager in North Richland Hills, TX
    Current Employee - Late stage account manager in North Richland Hills, TX

    I have been working at Santander Consumer USA full-time (more than an year)

    Pros

    Great pay and growth opportunity

    Cons

    the company itself doesn't care about the employers nor there well being.

    Doesn't Recommend
    Approves of CEO
  6.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Santander Consumer USA

    Pros

    Great pay and benefits. Opportunity for growth. Very fast paced.

    Cons

    No work/life balance. Too much mandatory overtime.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Top notch internship program

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Santander Consumer USA

    Pros

    Lots of interesting work and very knowledgeable people. Everyone is willing to help you learn. Very casual environment but with a great group of hard working people.

    Cons

    Steep learning curve. A bit overwhelming at times, especially at the beginning.

    Advice to ManagementAdvice

    Keep up the great job with recruitment. Most of the interns were great to work with.

  8. 2 people found this helpful  

    Awful micro managed sales position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AREA SALES MANAGER in Field, NM
    Former Employee - AREA SALES MANAGER in Field, NM

    I worked at Santander Consumer USA full-time (more than 3 years)

    Pros

    There is nothing positive working here except to find out what a mismanaged company is.

    Cons

    Leadership is from internal promotions from an Asm to rsm which are not deserved. Majority is women who are ill equipped and brain washed to manage by intimidation and no industry knowledge. As an Asm you are treated like a child judged on how many calls and emails you logged that day. You are subject to canned conference calls about what not to discuss or how to act at a national sales meeting, "no puke breathe, you will show up early and not leave until the event is done". More or less don't embarrass your rsm.

    Advice to ManagementAdvice

    Get a clue if you don't think sales adds value get rid of them

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    Very Good Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Developer in Dallas, TX
    Current Employee - Data Developer in Dallas, TX

    I have been working at Santander Consumer USA as an intern (less than an year)

    Pros

    Tons of training
    Everyone is very nice
    Everyone is very helpful
    they take tons of feedback on how your doing vs what they expect
    good pay for an intern

    Cons

    Lack of professional guidance at times
    Occasionally completely useless meetings

    Advice to ManagementAdvice

    Keep growing the internship program!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    salary

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Santander Consumer USA

    Pros

    great employees to work with

    Cons

    managent and salary can be better

  11.  

    market risk analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Risk Analyst in New York, NY
    Current Employee - Market Risk Analyst in New York, NY

    I have been working at Santander Consumer USA as an intern (less than an year)

    Pros

    good work/life balance, general friendly environment

    Cons

    lack of efficiency, limited growth space

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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