Sapient
3.3 of 5 753 reviews
www.sapient.com Boston, MA 5000+ Employees

Sapient Reviews in New York City, NY

Updated May 24, 2014
All Employees Current Employees Only

3.3 38 reviews

                             

81% Approve of the CEO

Sapient President & CEO Alan J. Herrick

Alan J. Herrick

(21 ratings)

68% of employees recommend this company to a friend
38 Employee Reviews Back to all reviews
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    Smart, talented and driven people

    Manager (Former Employee)
    New York, NY

    ProsStrong culture. Smart, talented people who want to deliver the best product. Multi-disciplinary teams. decentralized management.

    ConsLong hours, travel, less than optimum life balance

    Yes, I would recommend this company to a friend

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    Mixed

    Consultant (Current Employee)
    New York, NY

    Pros- Met a lot of interesting and smart people over the years, but also a few oddballs
    - A few strategic projects that have been very interesting (but these are not common)
    - Work hours are not as bad as other firms (largely dependent on the team and project)

    Cons- Leadership seems unapproachable, especially to junior level people. Never really seemed like they cared; quite the opposite reaction to more senior level hires.
    - Bench/beach environment in the home office reflects the overall stale relationships and structure of the firm. Most people feel uncomfortable talking to each other.
    - Pay is sub-par if trying to work your way up. You will only get paid if you are coming from a higher salary. This promotes turnover and exits.
    - Lots of account managers will refuse to eat travel costs just to boost their margins. You then have localized benches instead of a regional pool. (which means missed opportunities for people sitting on the bench and a lot of mismatches) It feels like different companies instead of different offices.

    Advice to Senior Management- There are too many expensive senior level people who aren't selling and don't actually deliver the work. You have an upside down triangle (with too many guys at the top) and it presents a stale working environment.
    - Increase the incentive structure for junior/mid level employees to actually stay with the firm. (bonuses are a farce and aren't even given to associates) They are the ones delivering and it's a lot cheaper to grow talent than to buy it. Hire younger people to bring energy into the office.
    - Fix those margin structures. Employees should not be sitting on the bench just because an account lead in another office refuses to eat travel expenses.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Company with great culture

    Program Manager (Current Employee)
    New York, NY

    ProsPeople are given a chance to take risks and learn from mistakes. Feedback process is very robust. Company values openness and promotes creativity.

    ConsHard to maintain work life balance. Late working nights is very common.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Small company, small goals, small thinking, small people.

    Senior Associate TRM L2 (Current Employee)
    New York, NY

    ProsEmployee centric policies are a tad better than most of the similar body-shop companies, especially for travelers. Definitely much better than the Indian IT companies like Infosys/TCS/HCL...etc

    ConsOh...where do I begin?!? Bad quality of work, negative growth. It's too small a company to have standard processes to operate. Policies change every season, so you end up not benefitting from the expired policy. The internal teams (non revenue generating) are highly inefficient, and HR tops the list. Highly unskilled people all around. As for the IT, there's an entire range from highly skilled to highly unskilled. Most, not all, of the top management is any Tom, Dick or Harry who was around when Sapient was in it's infancy, so not many qualified individuals there. Most just piggy-backed on the very few "true leaders" and are now sitting on top for really not doing much. As in most body-shopping companies, IT is the labor, so treated accordingly...although the largest and only revenue making department. A developer is expected to make sure the administrative tasks are taken care of - like pay-roll, travel, extensions, PID allocations, team on-boarding, etc...then what really does Project Management do here. Core Values to fool the employee - they are only good for the firm in every sense, not really for the individual. Here, the client is GOD, actually more than GOD, no matter how unethical or wrong. Your growth/oppurtunity is not based on your demonstrated skills, but the current client, project budget, and your immediate supervisor. Somehow, in my almost a decade long association with this company, the majority of people I come across are highly dis-satisfied, underpaid, doing some crappy work because Sapient can sell you for any level of work as long as someone is paying for it. Technically, most clients are never satisfied with the low quality of deliveries made by Sapient. They are somehow good at making good connections at top level which probably helps them get more and more projects, and surprizingly the client is willing to pay more than double of what he would pay any othet succh body-shop.

    Advice to Senior ManagementLack of strong leadership; Learn some real management, respect the labor, and labor laws...OR just let the techies manage, they'll still do it better than you.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Great people, good environment, off-shore development hours with good local creative talent

    Senior Digital Producer (Former Employee)
    New York, NY

    ProsGreat onshore team of industry professionals dedicated to providing results. Lots of opportunity to grow as an individual and meet great people doing exciting work.

    ConsOffshore talent in the DEV arena means late nights and early mornings as a standard when dealing with remote teams. Onshore team constantly shuffling offshore resources to meet all client needs.

    Advice to Senior ManagementBe more transparent down the ladder so staff feel they are getting the information they need to do better work.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Disappointment city

    Senior Manager, Technology (Former Employee)
    New York, NY

    Pros- Lots of free food and drink (left over from client meetings, but still)
    - Great holiday parties (esp compared to those hosted by investment banks post financial crisis)
    - Good access to training

    Cons- Staffing model is a bit of a joke: if you're in with a clique, you'll always be staffed, otherwise, forget it
    - Leadership is pretty non-existent - senior management are incredibly snobbish
    - Company is absolutely not inclusive. If you're not part of the in crowd from day one, you basically have no hope.

    Advice to Senior ManagementDon't hire people if you're not going to utilize them properly.

    No, I would not recommend this company to a friend

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    Best job experience I've had

    Director, Program Management (Former Employee)
    New City, NY

    ProsStrong Culture, challenges, focus on client-satisfaction, smart people, attempt to create an environment where well-balanced life is a priority.

    ConsExpectations are high to deliver on time and under budget, which translates to potentially some stressful work and late hours.

    Advice to Senior ManagementRecently met some current employees and it seems the culture is not the same or as strong as it used to be. This should be a focus because... as well as a focus on continually developing the people, without burning them out.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    More Pros than Cons

    Manager (Former Employee)
    New York, NY

    ProsGreat people to work with. Company tries very hard to make the employees feel like they are valued. Fairly good compensation and benefits.

    ConsPeople can be lost in the shuffle and there can be potentially lots of idle time while on the bench. Some projects lack direction as the PM can be somewhat green.

    Advice to Senior ManagementSome work could be put in place to improving the tools that allow the culture to integrate into the company. People who are ready to be promoted should be given a compensation bump if the slots for promotion don't permit.

    Yes, I would recommend this company to a friend

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    building the future

    Senior Art Director (Current Employee)
    New York, NY

    Proseveryone has a good grip on technology, work on innovative design and tech projects

    Consplanning and project scope could be done better

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    4 people found this helpful  

    No dedication to UX

    IA/User Experience Designer (Former Employee)
    New York, NY

    ProsTry as hard as I can the only thing positive I could think about my experience at Sapient is that it was steady employment.

    ConsThis is a very frustrating company to work for if you are a UX designer. The company is drive by technology solutions which are highly non-empathetic to the end user. Much of this I feel rises from the culture of get contracts now, ask questions later.

    Advice to Senior ManagementHave a plan, don't just wing when you get the work.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Sapient reviews and ratings in New York City, NY — including employee satisfaction and approval rating for Sapient CEO Alan J. Herrick. All 38 reviews posted anonymously by Sapient employees.