Sapient

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Sapient Reviews in New York City, NY

Updated February 23, 2015
Updated February 23, 2015
41 Reviews
3.6
41 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sapient President & CEO Alan J. Herrick
Alan J. Herrick
41 Ratings

Review Highlights

Pros
  • Work life balance is fair, but like any consulting gig that somewhat depends on the project (in 28 reviews)

  • New joinees' orientation activities remind you of the core-values every week (in 49 reviews)


Cons
  • Work life balance, sometimes promotions don't go with the level you are performing (in 188 reviews)

  • No work life balance, No work from home facility, very hard to get leaves (in 46 reviews)

More Highlights

41 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Good Company

    Current Employee - Senior Associate Technology Level II in New York, NY
    Current Employee - Senior Associate Technology Level II in New York, NY

    I have been working at Sapient full-time (more than 3 years)

    Pros

    Company is good for mediocre techies. Provide free training time to time, Perks are good.

    Cons

    Leadership is fine as well.

    Advice to ManagementAdvice

    Advise to leadership - Focus more on actually doing stuff then just showing that you want to do good.

  2.  

    Senior Manager, Program Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager, Program Management in New York, NY
    Current Employee - Senior Manager, Program Management in New York, NY

    I have been working at Sapient full-time (more than a year)

    Pros

    Flexible hours, great company perks, good work/life balance, good benefits, tons of parties, company events, etc., great pay, bagels on Fridays and cookies on Wednesdays. Wellness rooms where you can nap if you need to.

    Cons

    Hard to navigate unless you socialize which is odd because I'm not always up for hanging out with co-workers outside of work. There are quite a bit of people that have only worked at this company their whole careers, so things can be a bit stuck in the "Sapient way". Tons of systems and admin processes that take up a large majority of your time. And oddly (something that bothers me), they don't reimburse you for your phone, yet they are a heavily texting culture and you make most of your calls on your personal phone.

    Advice to ManagementAdvice

    There is a whole world that's survived out there that had done things a little differently. Embrace that world! You have employees that come from that world! It's different, it's scary, I know, but together, we can do it!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Awesome company to work for.. Glad I came here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Senior Associate Tech L2 in New York, NY
    Current Employee - Senior Associate Tech L2 in New York, NY

    I have been working at Sapient full-time (more than a year)

    Pros

    - Transparency and openness
    - Strong leadership
    - Strong in both Technology & business consulting
    - Strong Technical leadership as well
    - Own your own growth; no traditional style appraisals etc..

    Cons

    - Lot of opportunities for Java and Business consulting folks. Limited opportunities for certain specific technologies in Data warehousing.

    Advice to ManagementAdvice

    Keep doing what you're doing! Best management!

    Recommends
    Positive Outlook
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  5. 4 people found this helpful  

    Mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at Sapient full-time (more than a year)

    Pros

    - Met a lot of interesting and smart people over the years, but also a few oddballs
    - A few strategic projects that have been very interesting (but these are not common)
    - Work hours are not as bad as other firms (largely dependent on the team and project)

    Cons

    - Leadership seems unapproachable, especially to junior level people. Never really seemed like they cared; quite the opposite reaction to more senior level hires.
    - Bench/beach environment in the home office reflects the overall stale relationships and structure of the firm. Most people feel uncomfortable talking to each other.
    - Pay is sub-par if trying to work your way up. You will only get paid if you are coming from a higher salary. This promotes turnover and exits.
    - Lots of account managers will refuse to eat travel costs just to boost their margins. You then have localized benches instead of a regional pool. (which means missed opportunities for people sitting on the bench and a lot of mismatches) It feels like different companies instead of different offices.

    Advice to ManagementAdvice

    - There are too many expensive senior level people who aren't selling and don't actually deliver the work. You have an upside down triangle (with too many guys at the top) and it presents a stale working environment.
    - Increase the incentive structure for junior/mid level employees to actually stay with the firm. (bonuses are a farce and aren't even given to associates) They are the ones delivering and it's a lot cheaper to grow talent than to buy it. Hire younger people to bring energy into the office.
    - Fix those margin structures. Employees should not be sitting on the bench just because an account lead in another office refuses to eat travel expenses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Smart, talented and driven people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at Sapient full-time (more than 5 years)

    Pros

    Strong culture. Smart, talented people who want to deliver the best product. Multi-disciplinary teams. decentralized management.

    Cons

    Long hours, travel, less than optimum life balance

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Company with great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in New York, NY
    Current Employee - Program Manager in New York, NY

    I have been working at Sapient full-time (more than 8 years)

    Pros

    People are given a chance to take risks and learn from mistakes. Feedback process is very robust. Company values openness and promotes creativity.

    Cons

    Hard to maintain work life balance. Late working nights is very common.

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Small company, small goals, small thinking, small people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate TRM L2 in New York, NY
    Current Employee - Senior Associate TRM L2 in New York, NY

    I have been working at Sapient full-time (more than 8 years)

    Pros

    Employee centric policies are a tad better than most of the similar body-shop companies, especially for travelers. Definitely much better than the Indian IT companies like Infosys/TCS/HCL...etc

    Cons

    Oh...where do I begin?!? Bad quality of work, negative growth. It's too small a company to have standard processes to operate. Policies change every season, so you end up not benefitting from the expired policy. The internal teams (non revenue generating) are highly inefficient, and HR tops the list. Highly unskilled people all around. As for the IT, there's an entire range from highly skilled to highly unskilled. Most, not all, of the top management is any Tom, Dick or Harry who was around when Sapient was in it's infancy, so not many qualified individuals there. Most just piggy-backed on the very few "true leaders" and are now sitting on top for really not doing much. As in most body-shopping companies, IT is the labor, so treated accordingly...although the largest and only revenue making department. A developer is expected to make sure the administrative tasks are taken care of - like pay-roll, travel, extensions, PID allocations, team on-boarding, etc...then what really does Project Management do here. Core Values to fool the employee - they are only good for the firm in every sense, not really for the individual. Here, the client is GOD, actually more than GOD, no matter how unethical or wrong. Your growth/oppurtunity is not based on your demonstrated skills, but the current client, project budget, and your immediate supervisor. Somehow, in my almost a decade long association with this company, the majority of people I come across are highly dis-satisfied, underpaid, doing some crappy work because Sapient can sell you for any level of work as long as someone is paying for it. Technically, most clients are never satisfied with the low quality of deliveries made by Sapient. They are somehow good at making good connections at top level which probably helps them get more and more projects, and surprizingly the client is willing to pay more than double of what he would pay any othet succh body-shop.

    Advice to ManagementAdvice

    Lack of strong leadership; Learn some real management, respect the labor, and labor laws...OR just let the techies manage, they'll still do it better than you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great people, good environment, off-shore development hours with good local creative talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Senior Digital Producer in New York, NY
    Former Contractor - Senior Digital Producer in New York, NY

    I worked at Sapient as a contractor (less than a year)

    Pros

    Great onshore team of industry professionals dedicated to providing results. Lots of opportunity to grow as an individual and meet great people doing exciting work.

    Cons

    Offshore talent in the DEV arena means late nights and early mornings as a standard when dealing with remote teams. Onshore team constantly shuffling offshore resources to meet all client needs.

    Advice to ManagementAdvice

    Be more transparent down the ladder so staff feel they are getting the information they need to do better work.

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    Disappointment city

    Former Employee - Senior Manager, Technology in New York, NY
    Former Employee - Senior Manager, Technology in New York, NY

    I worked at Sapient full-time (less than a year)

    Pros

    - Lots of free food and drink (left over from client meetings, but still)
    - Great holiday parties (esp compared to those hosted by investment banks post financial crisis)
    - Good access to training

    Cons

    - Staffing model is a bit of a joke: if you're in with a clique, you'll always be staffed, otherwise, forget it
    - Leadership is pretty non-existent - senior management are incredibly snobbish
    - Company is absolutely not inclusive. If you're not part of the in crowd from day one, you basically have no hope.

    Advice to ManagementAdvice

    Don't hire people if you're not going to utilize them properly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Best job experience I've had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Program Management in New City, NY
    Former Employee - Director, Program Management in New City, NY

    I worked at Sapient full-time (more than 5 years)

    Pros

    Strong Culture, challenges, focus on client-satisfaction, smart people, attempt to create an environment where well-balanced life is a priority.

    Cons

    Expectations are high to deliver on time and under budget, which translates to potentially some stressful work and late hours.

    Advice to ManagementAdvice

    Recently met some current employees and it seems the culture is not the same or as strong as it used to be. This should be a focus because... as well as a focus on continually developing the people, without burning them out.

    Recommends
    Positive Outlook
    Approves of CEO

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