Sapient Reviews

Updated September 29, 2014
Updated September 29, 2014
792 Reviews
3.3
792 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sapient President & CEO Alan J. Herrick
Alan J. Herrick
472 Ratings

Review Highlights

Pros
  • Work life balance is fair, but like any consulting gig that somewhat depends on the project (in 26 reviews)

  • New joinees' orientation activities remind you of the core-values every week (in 48 reviews)


Cons
  • long / crazy working hours quite often puts work /life balance off (in 181 reviews)

  • No work life balance, No work from home facility, very hard to get leaves (in 44 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Incredible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Interactive Program Management
    Current Employee - Manager Interactive Program Management

    I have been working at Sapient full-time for more than a year

    Pros

    Company Culture, Values, Leadership, Co-Workers, Office Environment, Work-life balance, Benefits, + More.

    I have worked for SapientNitro for a year now and it has been a great experience thus far! Everyone is extremely talented, brilliant, and nice - and you will learn a ton if you decide to work here. Work-life balance is pretty good, but expect to have occasional late nights/ early mornings. As with any Ad-Agency, everything is very fast pace and extremely hands on. Sapient wants you to succeed, and leadership often checks in to see if you need anything.

    Cons

    Every day is different: although SapientNitro has an overall great work-life balance, there are definitely times where you will have a million things pile up at once. I wish there was a way to distribute tasks more evenly throughout the week. Again, this only happens about once every three weeks, but it's definitely a burden when it does (cancel dinner plans, stay late, etc.).

    Advice to ManagementAdvice

    Keep doing what you're doing - it's been great.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Hectic Work Culture, Like all other agencies, but does allow flexible hours, be your own manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Interactive Developer  in  Boston, MA
    Current Employee - Senior Interactive Developer in Boston, MA

    I have been working at Sapient full-time for more than 8 years

    Pros

    Open to ideas, encourage you to self manage, Flexible work hours.

    Cons

    No Job security - frequent lay-off for financial reason, putting employee careers on stake.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    pretentious at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator  in  San Francisco, CA
    Former Employee - Systems Administrator in San Francisco, CA

    I worked at Sapient full-time for more than a year

    Pros

    Lots of opportunity to climb upward if you kiss butt and don't have a family or life outside the organization. Lots of intelligent people to learn from.

    Cons

    Unless you drink the Sapient Kool Aid, you will be expunged from this group like a virus. Definitely not for the faint of heart, or those who desire low pressure work environments.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Cut Corners, Make Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sapient full-time

    Pros

    There are spaces for big names on your resume, but you won't get to do anything with those big names.

    Cons

    Unconditional loyalty. You're just a moving cog.

    Advice to ManagementAdvice

    Set a real expectation that you're there to shut up and color.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Culturally Enrich Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Manager  in  Boston, MA
    Current Employee - Quality Assurance Manager in Boston, MA

    I have been working at Sapient full-time for more than 8 years

    Pros

    Company Culture and Values. People who survive live to all core values everyday. Ample Training support and diversity of domains.

    Cons

    Project needs and personal aspirations are sometime challenging. Ample training opportunities but no bandwidth due to project timelines as training time is never separately accounted in estimates.

    Advice to ManagementAdvice

    As company is growing we should definitely emphasize more on how to maintain the Culture. Also perks are not very competitive for people within company but are definitely better for people joining from outside.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great for college grads, otherwise you'll "walk the dog".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Information Architect
    Former Employee - Senior Information Architect

    I worked at Sapient as a contractor for more than a year

    Pros

    Youthful staff, rock stars at design and development. You will work with amazing people who are experts at their craft (and hopefully are not disenfranchised yet).

    Cons

    Middle management are glorified order takers and in pursuit of whatever will keep the client happy, regardless of strategy or what's best.

    Development management is all about over promises and over budgets. No wonder they are losing work.

    Leadership is too busy arguing over resource allocation and promoting books and who knows what else.

    Advice to ManagementAdvice

    Clean out the order takers and start living those values on the walls.

    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Great pay & potential, but not for creatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative  in  Chicago, IL
    Former Employee - Creative in Chicago, IL

    I worked at Sapient for more than a year

    Pros

    - Pay is great. It probably keeps more people here than any other reason.
    - Weeklong orientation (sometimes at another office) helps get you accustomed to everything.
    - Great coworkers and super-talented people. You'll learn something from more than a few people.

    Cons

    - Client roster is pretty bland. Potential to do cool work is limited.
    - While trying to sell big projects for a client, they barely manage to launch basic projects without issue.
    - Culturally speaking it's still rooted in corporate muck. Inspiring agency environment is a work in progress.
    - Resourcing is by demand and usually not by skillset or career focus, with the possibility of being ripped off a team that you might be finding your groove.
    - Communication breakdown happens often from an operations standpoint. You need to really be self-motivated to get answers to even the simplest things.

    Advice to ManagementAdvice

    - Grow the talent you have instead of hiring contractors for the interesting work.
    - Practice what you preach about openness, especially when people are let go.
    - Make this year about the people as you proclaimed in January. Too much talent is being mishandled.

    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Confusing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Boston, MA
    Former Employee - Manager in Boston, MA

    I worked at Sapient as a contractor for less than a year

    Pros

    Great work/life balance, informal environment is nice, compensation is competitive, workforce is young / agile, innovative and creative.

    Cons

    Seem to change their minds daily about what the company wants. Left hand doesn't know what the right hand is doing

    Advice to ManagementAdvice

    Sapient is no longer a start-up, need to have some clearer direction about the companies goals for it's people and a more sophisticated understanding of the road ahead to make appropriate plans for today.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Good company, needs some integration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Sapient full-time

    Pros

    There are some really smart people that work here and they earn the trust of some great clients. One can gain exposure to large clients and work on some complex projects. There is a lot of strategic thinking and people are expected to take responsibility for their own work.

    Cons

    There seems to be quite a variance between the different offices. The leadership, quality of work and overall vibe seems to be more polished in some rather than others. At times, it could feel like two totally different companies depending on the team you were working with. It could also be frustrating to work in an office that seems more like the wild west, when you are exposed to other offices that seem to have it "more together."

    Expect to work long hours, just like at any agency. In some cases, there is no end in sight. They use a resourcing tool and there were times I was 200% allocated -- which doesn't make a ton of sense.

    Advice to ManagementAdvice

    Assess the office dynamics, review resourcing allocation management.

    Recommends
    Approves of CEO
  11. 3 people found this helpful  

    Mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at Sapient full-time for more than a year

    Pros

    - Met a lot of interesting and smart people over the years, but also a few oddballs
    - A few strategic projects that have been very interesting (but these are not common)
    - Work hours are not as bad as other firms (largely dependent on the team and project)

    Cons

    - Leadership seems unapproachable, especially to junior level people. Never really seemed like they cared; quite the opposite reaction to more senior level hires.
    - Bench/beach environment in the home office reflects the overall stale relationships and structure of the firm. Most people feel uncomfortable talking to each other.
    - Pay is sub-par if trying to work your way up. You will only get paid if you are coming from a higher salary. This promotes turnover and exits.
    - Lots of account managers will refuse to eat travel costs just to boost their margins. You then have localized benches instead of a regional pool. (which means missed opportunities for people sitting on the bench and a lot of mismatches) It feels like different companies instead of different offices.

    Advice to ManagementAdvice

    - There are too many expensive senior level people who aren't selling and don't actually deliver the work. You have an upside down triangle (with too many guys at the top) and it presents a stale working environment.
    - Increase the incentive structure for junior/mid level employees to actually stay with the firm. (bonuses are a farce and aren't even given to associates) They are the ones delivering and it's a lot cheaper to grow talent than to buy it. Hire younger people to bring energy into the office.
    - Fix those margin structures. Employees should not be sitting on the bench just because an account lead in another office refuses to eat travel expenses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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