Sapient Reviews

Updated October 21, 2014
Updated October 21, 2014
805 Reviews
3.3
805 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sapient President & CEO Alan J. Herrick
Alan J. Herrick
479 Ratings

Review Highlights

Pros
  • Work life balance is fair, but like any consulting gig that somewhat depends on the project (in 27 reviews)

  • New joinees' orientation activities remind you of the core-values every week (in 49 reviews)


Cons
  • long / crazy working hours quite often puts work /life balance off (in 184 reviews)

  • No work life balance, No work from home facility, very hard to get leaves (in 45 reviews)

More Highlights

Employee Reviews

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  1. 7 people found this helpful  

    "Golden Handcuffs"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sapient full-time (more than 5 years)

    Pros

    Good pay, flexible work hours

    Cons

    Egos. There is bit of an old boys club, those who have worked at Sapient for a long time and drink together so they are promoted and get to be decision makers. There is a lot of lipservice to "openness, client delivery excellence and people growth" But in reality it is more about making money than doing quality work or giving people opportunities to grow in their craft.

    Advice to ManagementAdvice

    Lose the egos and practice what you preach. Bring the right people to the table and respect those who bring experience and knowledge outside of Sapient.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Sapient has a ton of great people, but suffers from the usual corporate trappings you'd expect from a company its size.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Boston, MA
    Current Employee - Senior Manager in Boston, MA

    I have been working at Sapient full-time (more than 5 years)

    Pros

    - The ability to "own your own growth" and impact the company on a global scale (if you're willing to put yourself out there and make the effort;
    - Incredibly smart, fun people, most of whom are very good at their jobs;
    - Strong local leadership and strong relationships
    - Great client book and interesting, challenging work

    Cons

    - Offshore development model;
    - Process, process, process (red tape);
    - Focus on margins and client relationships, often at the cost of employee well-being and product quality

    Advice to ManagementAdvice

    Invest in your people. Invest in your work. Avoid knee-jerk reactions to quarterly results (you're shooting yourselves in the foot in the long run). Invest in your people.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    the worst ponzi scheme i have ever joined

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Atlanta, GA
    Current Employee - Senior Consultant in Atlanta, GA

    I have been working at Sapient full-time (more than an year)

    Pros

    none. they hire experienced folks, but do not listen to them. they demonstrate no leadership, so the projects often waste the clients time and money

    Cons

    they treat their workers as serfs or worse they have no original ideas choosing to follow the marketing herd. they don't value people, promoting posers who learn how to brown nose with the senior management

    Advice to ManagementAdvice

    slavery was outlawed in the USA over a century ago, you should stop trying to revive it. your brand is a joke

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great people, good environment, off-shore development hours with good local creative talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Digital Producer in New York, NY
    Former Employee - Senior Digital Producer in New York, NY

    I worked at Sapient as a contractor (less than an year)

    Pros

    Great onshore team of industry professionals dedicated to providing results. Lots of opportunity to grow as an individual and meet great people doing exciting work.

    Cons

    Offshore talent in the DEV arena means late nights and early mornings as a standard when dealing with remote teams. Onshore team constantly shuffling offshore resources to meet all client needs.

    Advice to ManagementAdvice

    Be more transparent down the ladder so staff feel they are getting the information they need to do better work.

    Recommends
    No opinion of CEO
  6. 2 people found this helpful  

    Fast-paced, dynamic, challenging, and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate Project Manager in Boston, MA
    Current Employee - Senior Associate Project Manager in Boston, MA

    I have been working at Sapient full-time (more than 3 years)

    Pros

    The company has very talented and driven people. Sapient strives to hire individuals who embody the core values of the company, so you're generally in good company at work. There is a lot of freedom to drive your own career here.

    Cons

    Consulting can be demanding and require frequent travel. There can be a lack of structure which requires a comfort with dealing with ambiguity.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Company with great culture and teams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager QA in Boston, MA
    Current Employee - Manager QA in Boston, MA

    I have been working at Sapient full-time (more than 8 years)

    Pros

    Strong Culture of following their core values-Openness, People Growth, Leadership etc.
    Learning opportunities are great internally

    Cons

    Growth and performance process is slow and needs a change

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 8 people found this helpful  

    Resource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RESOURCE in Chicago, IL
    Former Employee - RESOURCE in Chicago, IL

    I worked at Sapient full-time (more than an year)

    Pros

    There is nothing good which I can say as "Pros", unfortunately.

    Cons

    Hiring - They pay more salary to attract people. They also attract by paying joining bonus. Dont go with these two factors.

    Interview - During the interview and even in the websute, they claim that Sapient is a consulting firm, they work only on niche projects, quality projects etc. All this is untrue and crap stories. 70% or even more projects are support projects and the word "Niche" is nowhere nearer. The director who hired few of us, even lied to us stating that the project has alsready come and Sapient has signed and we have to start the project and also we have given your names to the projects etc. All this was lie. Get all these confirmation in mail, so that you are not made "Sapient Bakra" like "MTv Bakra".

    Staffing: This is very crap process and in most of the blogs you might have already read about this. But very important point is, you will be hired by a director for a specific practise, but there is no guarantee you will be part of the same practise after you are onboarded. You will be put into bench and you will start feeling the pressure shortly and then you will be in a situation where you will accept any project which comes through your way. Also, your director will tell stories stating that, you just be part of this project for three months or short term and you will be taken into the same practise which you were hired for. But the fact is you are already make scape goat and you will not know when you will get rolled off from that project. Even by gods grace, if you get rolled off or even if the project gets over, then also its for sure that you will be put on bench and not made/included as part of the practise.

    Project Roll off: Though as a individual, if you dont like the project, you will never get rolled off easily, unless you have a god father in the office. The only way is for you to find a job elsewhere outside Sapient.

    Bench Count: Sapient wants and prefers to have a very minimum bench count and its a good idea. But, not at the cost of firing resources. Instead, the senior management team should look at this factor and try to get more business so that the bench count is managed low and not by firing resources.

    Credibality/Brand Image: Every company strive to build their brand image in industry, but Sapient management hasnt even thinking of this I suppose. Brand name doesnt come for free and it takes ages. Sapient has to revive their hiring model and ensure they hire people when they can ensure job security to that candidate.

    Need to do chamchagiri to be on some practise and not on bench. Also, to get some good project or onsite opportunity. Some blue eyed boys of the director get bonus, promotion and they will also not be questioned by staffing team and they always get the necessary protection required for not getting fired., But, those who would have strived hard on project and complete it and when then look out for new project, then they will not be given the best opportunity and also would be tortured mentally if there are not many projects. The staffing team starts pesturing the bench team to get onto projects where there are no projects in hand. So, those who are on bench for more than 3 months, will start looking out for job, which is lot easier to find than internally.

    The internal attrition is more than the average industry standard attrition and the main factor is job insecurity.

    Advice to ManagementAdvice

    1. Build some policy and guidelines in hiring and managing bench count.
    2. Dont fire resources unless its performance related
    3. Those who get fired for not getting new projects, obviously create collateral damage to the company's brand image, which is quite expensive and more disastrous for any company.
    4. While hiring, hire a resource as part of a practise. Say for example "testing". Then the resource has to be tagged to only testing projects and even without any projects, the resource should be tagged to Testing itself and should not be enforecd to move to some other practise.
    5. Bring more quality projects. If you cant bring, then dont boast saying that Sapient is a player in niche technology and projects. Accept the fact in front of industry.
    6. Send a survey to all employees and ask them only one question. Do they feel their jobs are secure at Sapient. Hopefully, you will realize the fact at least after looking at the survey results.
    7. Once you stop the firing policy, then you start publishing about this to the wider auidence even outside the office and also to the allumini resources. Its not the staffing or hiring or the director who should be taking the decision to fire any resource. It should be the company C-Executive. Either CEO, COO or CTO only can take this decision, because they are the best people to judge the collateral damage which would be caused by firing resources.

    Once you implement all the above, I think even if Sapient dont pay best salary in the market, just becuase the job security would be high, many would think of joining Sapient. Today, if anyone says that he/she is joining Sapient, then the first thing they would get as response is, "Really, hope you are not taking risk of joining such a company which fires resources anytime".

    Those who are at manaement level, is this what you prefer to hear about your firm? Dont allow people to join Sapient for money or as a stop over opportunity to increase their salary.

    Lets hope, someone looking at this blog, does act upon this rather than worrying about me, who expressed my view about Sapient. I am not creating any damage here, rather trying to speak what many Sapient people are not able to speak out loudly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    A fun and creative workplace

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Interactive Developer in Atlanta, GA
    Current Employee - Interactive Developer in Atlanta, GA

    I have been working at Sapient full-time (less than an year)

    Pros

    You get to work on great and innovative projects for major companies. The environment is fun and creative. The people are nice and are always willing to help.

    Cons

    I have not been able to find very many downsides to Sapient for my personality type. Some projects really challenge you and your abilities. I find that as a pro but some people may not.

    Recommends
    Approves of CEO
  10.  

    Great company changing how agencies are defined

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sapient

    Pros

    Great work with interesting clients. Cutting edge solutions. Above and below the line marketing.

    Cons

    No cons for me. Great place to work

    Advice to ManagementAdvice

    Keep redefining the space.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Glossy exterior, biggest disappointment of my career. Happily working for company which values experience and new ideas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Sapient full-time

    Pros

    Aggressive recruiting for experienced hires. Training opportunities look great (often canceled or no time due to project demands). Salary commensurate with experience. Coffee mug is nice.

    Cons

    Once inside, outsourced business model all the way. Poor candidate placement. Project Leads with no concept of positive communication, effective team dynamics nor Business understanding. No positive action from mgmt for team in distress. New ideas silenced, must commit to our-way-only approach. Poorly defined and timed deliverables built from cookie-cutter methodology are prioritized over Business needs. Open & Mentoring policies touted in Boston seem nowhere to be found.

    Advice to ManagementAdvice

    Reign in Leads with no people skills. Engage experienced folks or why do you hire them? Many Leads need training for harassment, discrimination, group leadership. Pay attention to what's really going on at sites. Frustrated clients should receive products skillfully sold. Employees shouldn't be fearful every day. Corp values you rave about should be true, valuable hires out the door for too many reasons. Clients need flexible, creative Leads and solutions, not rigid recipe-followers. Build projects/teams based on respect and collaboration. Hostile environments allowed at expense of employees & clients?

    Doesn't Recommend
    No opinion of CEO

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