SapientNitro Reviews

Updated April 29, 2015
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3.4
407 Reviews
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SapientNitro President & CEO (Sapient) Alan Herrick
Alan Herrick
193 Ratings

Pros
  • Provides facility to work from home during emergency days (in 16 reviews)

  • Work-life balance will depend on the project you're on, some are crazier than others (in 13 reviews)

Cons
  • Another major issue with this company is the complete lack of work-life balance (in 98 reviews)

  • No work life balance in some projects (in 22 reviews)

More Pros and Cons

Employee Reviews

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  1. ATG Deployment Specilaist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SapientNitro full-time

    Pros

    Good working culture and Nice place to work with great Techies.

    Cons

    Not much to talk about in this Area

  2. Software Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SapientNitro full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, lots of opportunities

    Cons

    Hectic at times, tight project deadlines

    Advice to Management

    They try their best as company demands to do good

  3. Inconsistent company culture resembles your high school nightmares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at SapientNitro full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company attracts some very talented people and has a very high profile client roster. They have significant offshore technology resources so you can always get developers even though you will likely never meet them in person. If you are at all interested in implementing large scale e-commerce solutions and working with off shore resources then this is the place for you.

    Cons

    This agency like all agencies is plagued with politics, the problem is that so many people are in denial or are flat out lying about it. There is an entire culture and community that enables innovation and collaboration and fosters growth and success. Just like high school, this community is only for the popular kids and the kids that the popular kids bestow said popularity to.
    You can be highly talented and successful in your projects/role but if you don't have an old school 'purple carpet-er' to advocate for you and tout your abilities then you at minimum, are non-existent, or at worst are incompetent and disgruntled. There have been many brilliant and exceptional people at Sapient who do not get allocated to priority projects because they have run afoul of one of the admired heavy performers so they don’t get to ‘audition’ for the projects that are slated for success. Many gifted individuals are not even put on projects, they just remain idle on the ‘bench’ until they find a new job or are laid off due to under-utilization.
    The recruiters intentionally mislead prospects. They promulgate an idyllic community of thought leaders that make business decisions based on the merits of the work and the cultural and intellectual growth of the company. Any interviewee that completely believes this deserves the misery they will acquire as it will be a growth opportunity to shed their naiveté but as a reasonable person you do assume that there could be a little truth to these pronouncements. Again this community does kind of exist but it just might not exist for you.
    Sapient often speaks of the intersection of art and technology and how they have cornered the market on the much hyped evolutionary construct that changes business and reality. Given their massive technology organization and some of the design virtuosity they do possess you would think they could fulfill this promise. But no, they are just like every other agency, they play to their strengths and where they can have the greatest gross margin. Creatives get to work on innovative efforts and undertakings just so Sapient can have a case study to win awards to open the door at marquee companies. Once inside Sapient is only looking to find the biggest technology engagement in order to leverage their under paid off shore resources. Efficient implementation and minimal integration risks are the order of the day regardless of amazing creative the client has bought into. If the creative can negatively impact the margin then it will be deemed out of scope and blame will be laid upon the client, the creative team, the account or project management team as long as the technology team is absolved of any culpability. Sapient started as a technology consultancy and will die as a technology consultancy no matter how much 'story-scaping' and intersecting of philosophies they do. They will always make more money off the backs of poorly compensated workers in a weaker economy so there really is no need to shift the paradigm.
    There are many merits to the many processes at Sapient. There is a level of rigor and dependability that comes with having a uniform procedure that is shared company wide. Too bad Sapient doesn’t do a great job of sharing. There seems to be a process for everything at Sapient but unfortunately, there are just as many interpretations of those processes. The right process is the one that whomever you are interacting with says is right. Sapient recognizes this which is why they re-invent the wheel every couple of years in hopes that a standard will catch on unfortunately the guy who has been receiving a spreadsheet that looks the same as it did 16 years ago wants to see that spreadsheet not the new-fangled one you spent 4 hours in some web training learning.
    Sapient is a big agency, now made bigger and more complicated by the Publicis acquisition, which the Executive Leadership at Sapient insist on calling a partnership but the reality is that you guys made a whole lot of money over the course of a weekend and there is now another entity that will add another layer of politic and preferential treatment to the mythically flat and fictitiously innovative environment.
    I would recommend Sapient to someone fresh out of school that needs to learn a lot about e-commerce technology and marketing strategy and is willing to burn the candle at both ends in order to maintain working relationships with your off shore counterparts but I would firmly dissuade anyone with any working experience or opinion to ignore the propaganda but your mileage may vary, one of the popular kids might have a crush on you.

    Advice to Management

    Admit that the culture is highly political and toxic. Admit that the goal of the company is to secure technology implementation work to maximize your bottom line. Admit that as a company the needs of the few are always more important than the needs of the many. When you are honest with your employees and prospective hires than at least you will have a workforce that doesn't feel like they were duped into taking 'a great opportunity' and can use whatever Machiavellian means to succeed.

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  5. Senior Manager, Program Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at SapientNitro full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great Client base, and Sapient does manage to attract a lot of solid employees.

    Cons

    Misogony-central. Retaining employees often a challenge.

  6. SapientNitro is truely Unique

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager Technology in Chicago, IL
    Current Employee - Senior Manager Technology in Chicago, IL

    I have been working at SapientNitro

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    sapient nitro has a truely open culture. you can really walk upto anyone and ask anything. the "hierarchy" is flat. The folks here do no shy away from breaking the mold to build something new and fresh !
    awesome crowd .... love working here.

    Cons

    It can sometimes be a little disorganized on the business development front. Also, if you are not up for travelling then this is not a place for you. Like any consulting organization this is a travel job !

    Advice to Management

    Keep being accessible, please focus on business development. We do kickass work, do better at being known for it !

  7. Great fun loving people and company appreciation for the employees make for an top notch agency experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate Technology L2 in Atlanta, GA
    Former Employee - Senior Associate Technology L2 in Atlanta, GA

    I worked at SapientNitro full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Overall, a great company culture. People are friendly, down to earth, and fun. Lots of little perks, parties, and a general showing of employee appreciation from the company. Working hard is recognized and rewarded.

    Cons

    As with any agency, some long hours. At the time, compensation seemed a little low compared to the market, though I've heard they've improved. Working with overseas offices can be frustrating.

    Advice to Management

    Keep the company culture going strong... this is a differentiator between you and the the other agencies in town. Keeping the employees feeling valued and appreciated will not only retain them, but also result in their best work.

  8. No loyalty here, just lies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Associate in Chicago, IL
    Former Employee - Research Associate in Chicago, IL

    I worked at SapientNitro

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The furniture was neat. This is supposed to 20 words, but I am out of nice things to say.

    Cons

    Management was critical but vague. Never knew what they wanted or what the end product should have. Communication was always kept within cliques. Office gossip was ubiquitous and toxic.

    Advice to Management

    Stop doing that which is easiest and most comfortable for you. Show your employees some respect and loyalty, and it will be returned tenfold.

  9. Associate Tech L2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SapientNitro

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, customer and innovation focused world. Big dreams and drive to achieve them

    Cons

    Work life balance is not good. Expectations are very high if you want to grow

  10. Helpful (2)

    Needs better structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Architect in Boston, MA
    Current Employee - Information Architect in Boston, MA

    I have been working at SapientNitro full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    A lot of potential to be had

    Cons

    Management doesn't know whether they are coming or going, making the work process rather inefficient, expensive and unnecessarily complicated, in addition to compromising potential.

  11. Helpful (2)

    Glossy brochure on the outside, dysfunctional on the inside

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY

    I worked at SapientNitro full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Some very good people there, among the rank and file
    - Opportunity to carve niches for oneself (some people very happy there because they can do this)

    Cons

    - No cohesive vision (despite lots of internal branding and rebranding that doesn't actually affect day to day work)
    - Widely disparate salaries that don't correspond to roles, experience, performance
    - Emphasis on the sale and the client at the expense of the work itself or the humans doing it... results in poor work life and broken rewards system, chronically over promised and under resourced projects
    - Quantity is always favored over quality of work

    Advice to Management

    Solicit input and listen to employee feedback while they work there (I think my only invitation to offer this feedback was in my exit survey)

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