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I have been working at Satori Software full-time for more than 3 years
Pros – The organization is relatively "flat", and communication lines are open across all departments and all levels. The executive team is super-accessible. Compensation is competitive in the market, although if you're in tech and want to make oodles of money, you're probably more likely to look at Google or Amazon. Work-life balance is passionately protected.
Cons – The company, while having been around a long time (30 years?), is still pretty small, and despite its age, has rather immature processes in all departments. This could be seen as a pro though, since an opportunity to make positive impacts on efficiency and bottom line through tiny actions will cross your desk every single day. The biggest negative? The industry - mailing. The future of postal entities around the world is uncertain, and development is at the mercy of regulatory changes with fixed deadlines. The company is also acquiring other technologies and companies to stay competitive in the shrinking mailing market, which causes churn while the company assimilates new people, processes and technology. None of this is insurmountable, but it does make for a lot of moving parts. I have heard some people complain about having too much work or feeling like they don't have power to change things. However, while I feel like I have more work than I can deliver right now, that situation exists because I signed up for it myself, and my senior management has always responded to my concrete requests for assistance - I feel that I'm in control of where I take my career.
Advice to Senior Management – Continue to grow the company, carefully though, thinking through the hidden costs of an acquisition, not just the check we have to write to purchase it. Encourage employees to focus not just on how we can earn more revenue or cut costs, but also how we can operate better as a company. Challenge all of us to look critically at our status quo, and don't let us accept "because that's how we have always done things" as a valid answer for why we do something that may or may not be relevant in today's environment.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-22 20:09 PDT
3 people found this helpful
I worked at Satori Software
Pros – Downtown, convenient, good benefits including bus pass, great ping pong on Friday afternoons.
Cons – This is a very micromanaged place. Information is not shared. Employees can be very competitive with one another. The person managing often is lacking in technical knowledge. This is the most uncomfortable place I have ever worked in my life.
Advice to Senior Management – Stop micromanaging and treat employees with respect. Trust them. Share knowledge. Do not run company like a dictatorship.
No, I would not recommend this company to a friend
2010-01-10 18:13 PST
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