Savers

www.savers.com

Savers Reviews

Updated January 29, 2015
Updated January 29, 2015
167 Reviews
2.4
167 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ken Alterman
84 Ratings

Review Highlights

Pros
  • it was a non profit donation center and a fun atomosphere (in 15 reviews)

  • The employee discount is the only good thing to say about the company (in 14 reviews)


Cons
  • Upper management (regional/district) ask respect of us, but can't give it back (in 14 reviews)

  • Which means you would have to do double or triple the amount of work almost every night you'd close (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I enjoy working here in my declining years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Savers part-time (more than 5 years)

    Pros

    I really like my coworkers. We all get along and work well together. Our local management really cares about us as individuals. The employee discount is great--50% off clothing, shoes, bed & bath, accessories and 30% off everything else. I only work part time so the work-life balance is fine with me. Management does its best to accommodate students' schedules.

    Some reviewers have said this is a non-profit business. It isn't. It is a for-profit business and we donate a percentage of our money to selected non-profits in our local area. This is obviously agreeable to those non-profts or they would be running their own thrift stores.

    Cons

    Very poor communication skills from management. Nothing is ever in writing and I've never seen an employee handbook, although I think there is one. The Standards that we adhered to when I first started five years ago are slowing declining so the store is not as nice as it used to be. The number of employees has dropped but the same amount of work is expected to be done with fewer people.

    Some employees are promised promotions that never materialize. This is not a problem for me since my ladder-climbing days are over and I am satisfied with the work I currently do.

    Advice to ManagementAdvice

    We need a bigger building. Don't cram things out that there is no room for.

  2.  

    Great job for singles but not for people with families

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Orem, UT
    Current Employee - Store Manager in Orem, UT

    I have been working at Savers

    Pros

    Active work that keeps you moving all day. Friendly employees.

    Cons

    Work every weekend and every holiday. 10-12 hour work days. Regional manager told all of management that savers has different pay categories for each district and that we're the lowest pay scale.

    Advice to ManagementAdvice

    Be careful when you explain your pay structure to employees. It's hard to motivate employees when regional tells employees they're distict is lowest paid in the region.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    uhhm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Manager in Boston, MA
    Current Employee - Production Manager in Boston, MA

    I have been working at Savers full-time (more than 3 years)

    Pros

    Good Health plan, good vacation/comp days for salaried employees

    Cons

    Poor working conditions, poor staff due to labor hours and minimum wage hiring.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Employees are great to work with. The work is different everyday which keeps it interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production in Sioux Falls, SD
    Current Employee - Production in Sioux Falls, SD

    I have been working at Savers full-time (more than 3 years)

    Pros

    health Insurance, on occasion we might receive a bonus.

    Cons

    Not a very family friendly company.

    Advice to ManagementAdvice

    Learn how to be a people person, sarcasm and rudeness and degrading does not make an employee more productive.

    Recommends
    Neutral Outlook
  6. 1 person found this helpful  

    Heading in the wrong direction!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Savers

    Pros

    Really dedicated, hard-working team members!

    Cons

    Terrible work-life balance, no equity for middle management, upper management including District Managers out of touch with store operations.

    Advice to ManagementAdvice

    Shrink the top and let store managers run their stores! Stop implementing untested initiatives intended to save money but in reality are ill-conceived and wasteful!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Decent Company could be Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Savers

    Pros

    There production work hours are great. The company offer fairly good benefits(401K, Ins, possible bonus).For the most part there are enjoyable coworkers.

    Cons

    When a store is struggling, I have seen a lack of guidance from upper management. Upper management overlooks laborers opinions, and there seems to be a lack of constant structure, management constantly changing, from the lack of support and stress, caused by upper management. Employees get overlooked due to lack of poor planning by upper management.

    Advice to ManagementAdvice

    Lack of support on the manufacturing floor, hurts store numbers. If we cared a little bit less about efficiency, and more about taking care of the employees, we would see better results for put out and sales. Numbers are the name of the game you play in a market like thrift. But there should be a way to take care of employees better, and give them more support in the process.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    dead end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Assistant Floater in Arlington Heights, IL
    Current Employee - Production Assistant Floater in Arlington Heights, IL

    I have been working at Savers

    Pros

    you have a job you get a paycheck to pay bills

    Cons

    traditional retail they're better at managing numbers then they are managing people,not a lot of incentive to move forward unless you go along to get along no individual thought pinions just work like a robot.

    Advice to ManagementAdvice

    use the open door policy as it should be used

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great customers, friendly co-workers, fun environment, heartless middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production in Boise, ID
    Current Employee - Production in Boise, ID

    I have been working at Savers full-time (more than a year)

    Pros

    Employee discounts, knowing that we are helping the community, loyal customers

    Cons

    Not family oriented, no flexibility in work schedules without consequences. Pay raises are based on corporate profits or losses not individual performances

    Advice to ManagementAdvice

    Find a way to get operations and production on the same team. Be honest with new employees about how wage increases are determined.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    It was fast to get hired, but low wages.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Clerk in South Jordan, UT
    Current Employee - Retail Sales Clerk in South Jordan, UT

    I have been working at Savers part-time (less than a year)

    Pros

    It is a relaxed environment with (mostly) friendly people. You know your responsibilities each day you work.

    Cons

    Minimum wage for work that other retail stores pay $11-$14 an hour for. Also, not very flexible in scheduling around college or other jobs.

    Doesn't Recommend
    Neutral Outlook

    Savers Response

    Dec 12, 2014Corporate IT Recruiter

    Thanks for the kind words about our culture and the clear communication on expectations. Admittedly, the scheduling around school schedules is challenging and not just at Savers. Even though you have ... More

  11.  

    A pass-the-buck environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Savers full-time (more than 3 years)

    Pros

    I honestly can't think of any.

    Cons

    Employees forced to work too fast. One employee died unpacking a loaded gun from a bag of donations.

    Advice to ManagementAdvice

    Replace yourselves with people with a heart.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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