Glassdoor is your free inside look at Savers reviews and ratings — including employee satisfaction and approval rating for Savers CEO Ken Alterman. All 47 reviews posted anonymously by Savers employees.
33% of the CEO
Ken Alterman
Current Employee – been working at Savers full-time for more than 7 years
Pros – Great benefits, rewarding pay (bonuses for getting results), feeling like you are genuinely appreciated for the work you do, development opportunities, work-life balance, constant learning and challenging situations. Opportunity for advancement if you want it, and work for it. Helping local non-profits, and recycling to keep items out of the landfills.
Cons – Stigma of thrift experience hurts potential job growth and movement into traditional retail (if that's what you want). Sometimes HR and the district/regional team do not communicate. Out-dated POS system.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-30 20:11 PDT
Current Employee – been working at Savers full-time for less than a year
Pros – The work ethic of the company
Cons – Hours, not enough when production is low
Yes, I would recommend this company to a friend
2013-04-29 10:32 PDT
Former Employee – worked at Savers full-time for less than a year
Pros – 50% discount, not much else
Cons – job is really tough on your back, most other employees are rude, as well as management, very low wages, and dirty, dusty work environment, quite frankly, like a sweat shop.
Advice to Senior Management – try listening to your workers, and actually train us, not just throw us into job with another employee, who is also being paid low wages, be responsible for training new employees
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-01 08:21 PDT
Current Employee – been working at Savers part-time for more than a year
Pros – interesting people, above minimum wage, nice coworkers, room for promotions/raises
Cons – tedious work, when business is slow days take forever.. eh.
Yes, I would recommend this company to a friend
2013-03-25 16:47 PDT
1 person found this helpful
Former Employee – worked at Savers full-time for less than a year
Pros – Casual work attire. It's a paycheck. Barely. Everything else sucked. The pay, the hours, everything about the place seemed DESIGNED to make it a terrible place to work.
Cons – Almost no training, extremely rude and abusive managers, disgusting, filthy working environment, an unspoken expectation that if you are on salary you should arrive early and stay late. I actually got verbally reprimanded for going home at my scheduled time. PHENOMENALLY dangerous working conditions. In my time there I witnessed hospital worthy injuries on a DAILY basis and when I fell and injured my back management tried to bully me into not seeking medical attention. Do not, under any circumstances work for these people . Go scrapping or stand on an on-ramp with a cardboard sign instead. It's less dangerous and you'll have more of your dignity intact at the end of each day.
Advice to Senior Management – Pay your staff a decent wage, teach your managers how to behave like something other than Dobermans on meth and improve the safety conditions for your employees. Blood and broken bones should NOT be a common occurence in a retail setting
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-20 20:50 PDT
Current Employee – been working at Savers full-time for less than a year
Pros – Savers gives all its unwanted items and non sell-able items to third world countries. Giving to children that never had shoes or needs clothes. This gives me a great feeling!
Cons – Saves works their employees to the max and keeps them over hours and doesn't want to pay their workers nor give them benefits. The hours are ridiculous and the work is over whelming.
Advice to Senior Management – You should increase the starting pay so show your employees that you honestly care about them and their families, that we barely see!
No, I would not recommend this company to a friend
2013-03-04 14:13 PST
Current Employee – been working at Savers full-time for more than a year
Pros – You work with some really nice people, if you work hard you can advance in the company
Cons – Poor communication , , lack of respect from upper management, zero training after promotion
Advice to Senior Management – Listen and talk to your employees and don't believe everything your RSMs or production managers tell you they tell us they are training us to take there jobs but remember they want your job also
No, I would not recommend this company to a friend
2013-03-01 13:26 PST
Former Employee – worked at Savers full-time
Pros – I have nothing good to say about this company.
Cons – Managers don't care about their employees at all. They're really rude and disrespectful. They make a big deal about coming back from breaks one minute late really! If you have issues with other co workers they don't do anything about it. They don't care to do backround or drug tests for any new workers. So you'll be working with a bunch of felons and don't even know it. Not a safe work enviroment numerous co workers got injured. Very dirty place I've got allergies non stop from working here. It's just disgusting from the all kinds of stained unsafe clothes that comes through. Working like slaves for minimum wage. I was a full time employee and was expected to see 40 hours on my check but a lot of the days their would be no products so we would get send home early. Their cutting all the employees hours to make budge but STILL keep hiring new people. It doesn't make sense.
Advice to Senior Management – Please change the way you run the stores.
No, I would not recommend this company to a friend
2013-04-17 07:27 PDT
1 person found this helpful
Current Employee – been working at Savers full-time for less than a year
Pros – Great discount on clothing, shoes, and bed & bath departments
Work with very dedicated, hard working employees
Full-time benefits if you're lucky...
Cons – Not able to purchase items until 48 hours after items hit sales floor. You're out of luck on the good stuff
Antiquated technology, registers are at least 30 years old, hand written gift certificates, void slips, scheduling done on a spread sheet
Doctor's note required any time you are sick. Leave work early - get a doctor's note, sick on the job? first aid cabinets are filled with OTC stuff your supervisor/manager will tell you to take something and stick it out. Going to school? Scheduling will not be flexible - management is not supportive of higher learning.
Full-time status? Management owns you, will say the "business needs you"
You'll never see your SM unless you're called in for disciplinary action or if she is coming into or leaving the store
Advice to Senior Management – Don't ask for opinions if you won't use any of the feedback. Stop fostering an environment that uses "fear" as a form of leadership. Update your technology, more time could be used on the sales floor rather than auditing or doing paperwork for 3 hours out of the work day. 8 hours if you're the SM or Production/Operations manager.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-04 00:19 PDT
1 person found this helpful
Current Employee – been working at Savers full-time for more than a year
Pros – Helping NFP partners, recycling, value to the local community as an employer of "at-risk' and marginalized citizens, value pricing.
Cons – Poor pay, questionable business ethics, abusive employment practices. Few pay improvement opportunities for hourly TMs, restrictive attendance and sick policies, arbitrary hiring and termination practices, no functional marketing plan. Some blatant discriminatory practices tolerated or encouraged by upper management.
Advice to Senior Management – Don't visit your stores with preconcieved agendas - come in to learn what is really going on, then make an impact. Your policies are reasonable for the most part, but see how they are implemented to see how they (negatively) impact your teams.
PS - you are over-priced compared to your competition in several markets!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-30 10:04 PDT
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