Scentsy
4.2 of 5 69 reviews
www.scentsy.com Boise, ID 500 to 999 Employees

Scentsy Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

4.2 69 reviews

                             
69 Employee Reviews
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Review Highlights

Pros:
  • "I can also do some of my work from home and when my kids are asleep"
    in 5 reviews
  • "It's a great product, so repeat customers are easy to sell to"
    in 5 reviews
Cons:
  • "This makes it hard to acquire a customer base"
    in 4 reviews
  • "Its Direct Sales, its not an easy business, you have to be willing to WORK"
    in 3 reviews
  • Show more review highlights

Reviews

     

    consultant

    Anonymous Employee (Current Employee)

    Prosgreat company to work for for

    Constime consuming, direct sales is time consuming

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Solid and entrepreneurial, even though the product is a bit silly

    Line Worker (Former Employee)
    Meridian, ID

    ProsI worked as a temp in Scentsy's wax factory. The environment was clean, disciplined, and safety-conscious. I appreciated that they strictly prohibited earbuds, phones, etc. on the factory floor, so people were usually paying attention. The employees were generally very friendly all around. Pay was great for a temp job.

    ConsUm, it's loud on the floor? I don't have many complaints.

    Advice to Senior ManagementFind more products to produce in your manufacturing space. You have too much of it doing nothing.
    Moving third shift from 10-6 instead of 12-8 would make the shift a lot easier.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    5 people found this helpful  

    Beautiful Campus, Souring Culture

    Marketing Department (Former Employee)
    Meridian, ID

    ProsGenerally speaking the people are great. Benefits are good - Health, Dental, Vision, 401k with matching, PTO, Christmas bonuses (not guaranteed, but usually given), discount on cafeteria meals, beautiful campus.

    ConsChaotic environment. Leadership can't seem to settle on a course. Strategy and direction change on a whim. Perpetual re-organizations of company structure - don't bother settling into a job role, it will change in six months when they do another company re-org and stick you somewhere else (without your prior knowledge). Unbalanced workloads - good employees get stuck pulling 10-12 hour days (consistently) while a surprisingly large number of other employees put in 5-6 hour days. Management does nothing to address this problem (which is why there is currently a high turnover in positions & departments that wouldn't normally see high turnover).

    Nepotism is an issue at this company. Family members of executives are often given positions they don't qualify for.

    Promotions and advancements seem to occur more often among those that are family of leadership and among those that share the same religious faith as leadership. (11 of the 13 executives listed on the company website belong to the same faith). Many of these people seem to 'fail upwards' into highly sought after positions or positions of leadership, meaning they do a lackluster job in one role and are rewarded with a promotion to a more important role.

    Roles & responsibilities are often unclear. Leadership often lacks clear understanding of the roles & responsibilities of employees on their teams. This vagueness results in confusion and in employees deciding for themselves what their job should be. Occasionally this leads to conflicts between employees & departments as they inadvertently encroach on each others responsibilities. This can get ugly.

    There is an environment of fear for speaking up and offering input. Safer to keep your head down and stay under the radar. Middle management is not empowered to do anything because of bureaucracy and red tap in the higher levels of management. Employees themselves are paralyzed because projects change scope and direction often. Everything has to funnel through the top level of leadership as well, which creates a clog.

    Summary: What was once a great company with an unmatched culture has spoiled. The executive team has failed to adapt and to provide clear/sound leadership The good employees are leaving in droves (I'm aware of 15 leaving in the last three months - and these are 15 positions that wouldn't be considered high turnover positions). While the new campus and headquarters are beautiful on the outside, on the inside the environment has soured.

    Advice to Senior ManagementThe culture has changed. Morale is low. Good people are leaving. This will continue to happen unless you can reconnect with your employees and allow them to contribute to making Scentsy a leader once again.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Direct Selling Company

    Independent Consultant (Current Employee)
    Meridian, ID

    ProsSet your own hours, LOTS of training available. They have Wellness program that lets us know that they value us as people, not just reps to add to their bottom line. Great incentives and the qualifications for party status are really reasonable.

    ConsCommission vs off the top discount. It stinks not being able to get the discount on items to be able to get stock. As with any direct selling company, you have to have a lot of contacts and you have to build a team to advance and to even have a shot at the annual incentive.

    Advice to Senior ManagementEase up on the incentive requirements. Each year I get excited but about 6 weeks into it, I lose the drive, because I see that my chances are very slim.

    Yes, I would recommend this company to a friend

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    In love with my job!

    Independent Director (Current Employee)
    San Luis Obispo, CA

    ProsExcellent income potential IF you work your business. You only get out of this what you put into it. From the direct sales angle, there's limitless positive experiences that you can have. Potential bonuses on sales, making passive income off downline, all expense paid trips, fun prizes and incentives! The company culture is inspiring, challenging you to be generous, thoughtful, and the being the person you want to meet. The people you meet, the relationships you create and revive are so fulfilling. Being a consultant for Scentsy is truly a one of a kind experience.

    ConsThe only cons are what one lacks in self motivation.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Digital Marketing Intern

    Digital Marketing Intern (Current Employee)
    Meridian, ID

    ProsThe people and culture there are great. People genuinely care about their jobs and want to do well. A great spirit of innovation and growth. People aren't afraid to try new things. Great benefits, and great work life balance.

    ConsPoor pay, poorly designed internship. Oftentimes I was left with nothing to do and just begging someone to let me help them do something.

    Advice to Senior ManagementHave a company wide internship plan.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    The gym keeps me coming

    Front End Developer (Current Employee)
    Meridian, ID

    Prosfull gym with crossfit program, "scentsy commons" makes for a good environment to work in, good cafeteria

    Conspay could be much better, not a clear career path. breadth of knowledge is much more encouraged than depth of knowledge resulting in many unskilled generalists rather than skilled specialists.

    Advice to Senior Managementencourage more specialization. this may define a clearer career path and stop to propagation of terrible code

    Yes, I would recommend this company to a friend

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    great if you have a network

    Anonymous Employee (Current Employee)

    Prosset own hours, can make a lot if you work a lot

    Conshave to have a lot of contacts

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    You get what you put into this business

    Independent Star Consultant (Current Employee)
    Knoxville, TN

    ProsI love working for Scentsy because I have unlimited opportunity. Whatever I am willing to put into this business I will get out of the business.

    ConsIts Direct Sales, its not an easy business, you have to be willing to WORK.

    Advice to Senior ManagementKeep doing what you're doing! TOP NOTCH!!! Love my business!!

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    Scentsational??

    Superstar Consultant (Current Employee)
    Chicago, IL

    ProsFlexibilty, easy to sell, great earning potential

    ConsNo help from Consultant Support.

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