School Specialty

www.schoolspecialty.com

School Specialty Reviews

Updated January 20, 2015
Updated January 20, 2015
118 Reviews
1.8
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Joseph Yorio
7 Ratings

Review Highlights

Pros
  • Great co-workers; great work-life balance (in 5 reviews)

  • This place has some great people with passion for what they do (in 8 reviews)


Cons
  • No raises in over 5 years, no 401k match, awful medical, absolutely no transparancy from upper management (in 12 reviews)

  • The poor decisions by upper management have driven this company into the ground (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    A Struggling Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at School Specialty full-time (more than 3 years)

    Pros

    I value the relationships I've made with many of the co-workers. Some good people for sure.

    Cons

    With people leaving every other week, the moral in the office is quite abysmal. Declining sales over the past several years has resulted in a reduced staff, which has resulted in individuals doing the work of 3 to 5 people.

    Advice to ManagementAdvice

    Think before you act. Analyze what the customer is doing. Act based on what the customer wants. Don't follow whims.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Not a place to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Call Center in Greenville, WI
    Current Employee - Call Center in Greenville, WI

    I have been working at School Specialty full-time (more than 5 years)

    Pros

    This place has some great people with passion for what they do. Some of the supervisors are great, they actually care about you and what you have to say.

    Cons

    Several forced furloughs, benefits slashed, wages frozen for 5 or 6 years, unless you get a promotion (and that increase is capped at 10%, even if that 10% puts you below the market average for your new position) but if you threaten to quit, you can get 20% or so. Then management gives a 3% raise across the board. Thanks. Well, I am sure the employees will like that less when they find out that the director level and above just got a "performance" bonus. A "performance" of driving this company into the ground gets a $15,000+ bonus. Wow.

    Advice to ManagementAdvice

    HR is pushing customer care to double their seating capacity in the same amount of space, which equates to cutting each desk in half. These are the people that TALK to your customers EVERY DAY! Do you really want them to feel even less important?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant

    I worked at School Specialty full-time (more than 3 years)

    Pros

    Great co-workers; great work-life balance

    Cons

    Worst management. No leadership. No direction. No upward mobility.

    Advice to ManagementAdvice

    Learn leadership/management skills.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Employees are not valued, not respected, and are not rewarded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Warehouse Worker in Greenville, WI
    Former Employee - Seasonal Warehouse Worker in Greenville, WI

    I worked at School Specialty part-time (more than 3 years)

    Pros

    You will pretty much get a job if they are looking to hire. If the company is in a heavy work load, you may be able to get overtime. Other employees are an amazing, diverse group that have a good sense of humor and quirkiness.

    Cons

    Pay is horrible. May not work full hours if you are a seasonal employee. You are never rewarded for your efforts. You are asked to work fast which almost always results in error.

    Advice to ManagementAdvice

    Give more value and rewards to those that work hard and actually help benefit your company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    great job, management in flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at School Specialty full-time (more than 10 years)

    Pros

    wonderful customers, great peers, fun product line

    Cons

    management wont work to retain talent, keeps making & implementing strategy without assessment of whether its working. Constant focus on the negative. "why are you $4000 down in district ABC?" when you're $15,000 up in district XYZ. Regional managers micro manage to make themselves look better, constant pressure to get more more more. Promotions come from outside, not internal.

    Advice to ManagementAdvice

    quite paying consulting firms big money - - - ask your existing employees who've been around longer than most of you. We can tell you what needs to be fixed and how you can fix it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Great people, poor management

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at School Specialty full-time (more than 3 years)

    Pros

    Good people, day to day work is interesting

    Cons

    Legacy of poor upper management decisions

    Advice to ManagementAdvice

    Hire some MBAs from outside of WI

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 5 people found this helpful  

    Management?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at School Specialty full-time (more than 5 years)

    Pros

    Great people. Nice product selection. Finally a 3% increase after 5 years of nothing for the entire company.

    Cons

    Low pay, no 401k match, lack of direction from management. It was more important to give the directors and above a bonus versus reinstating 401k match. No rewards for the people who have been in the trenches year over year trying to keep the sinking ship afloat.

    Advice to ManagementAdvice

    Need less executives. Stop eliminating jobs of the front line people. They are the ones who have supported the company year over year. Reward the middle management and lower too, without them you would have no company left, or is that the plan?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Good employer, no growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Greenville, WI
    Current Employee - Customer Service Representative in Greenville, WI

    I have been working at School Specialty full-time (more than an year)

    Pros

    After training many employees are able to work from home. Overtime is available a few times a year and the work is pretty easy. A lot of PTO. Very supportive supervisors and the training is changed to stay current with technology. 401 K, medical and dental

    Cons

    The company had financial problems and for several years there were no raises and employees had to take a week unpaid time off. They've stopped the furloughs this year and we did get a 3% raise but because so many people were with the company for a long time it's hard to move up. If you're in customer service you don't get a lot of opportunity to volunteer in other departments. Insurance is expensive and the employer doesn't match contributions.

    Advice to ManagementAdvice

    Really need to improve IT. All the downtime and poor VPN connections are really getting hard to work with.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Little value shown to individual workers that know how to make the business function. Too many chiefs.

    Former Employee - Desktop Support Technician in Mansfield, OH
    Former Employee - Desktop Support Technician in Mansfield, OH

    I worked at School Specialty as a contractor (more than an year)

    Pros

    I was a consultant of a technical consulting firm so no benefits from the company. The employees (local management, mid-management and the line and office employees) were kind, made every attempt to include consultants in inclusion in parties, meals and shared in product giveaways events . This during the first 9 months.

    Cons

    Unrealistic expectations of IT consultants with a constant flip-flop of micro to macro management. Management wanted consultants to be responsibility for far too many issues without enough direction that were outside of "desktop" duties; i.e.; server, network, old hardware disposal.

    Advice to ManagementAdvice

    No IT consultants remain as they were replaced by full-time employees including management. The new management had no interest in leaning anything from consultants with tenure and experience. Serious issues remained with security, logistics which management ignored . New management came into the company knowing "everything" so no serious collaboration with experienced workers existed. New management appeared threatened by consultants with knowledge that could have helped.

    Doesn't Recommend
  11. 4 people found this helpful  

    Hard times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at School Specialty full-time (more than 8 years)

    Pros

    It is a great place to work if you have kids and believe in education. The people are great and easy to get along with. You meet a great diversity of people here. Some employees are allowed to work from home depending on the job they hold, this is a great benefit.

    Cons

    It is difficult working here with the lack of good benefits for many years and the many many furloughs that had to be taken unpaid in the past. Because of this, there has been a lot of turnover and uncertainty. Things are always changing hands and there have been many lay-offs for staff reduction. These staff reductions usually come suddenly and as a surprise. This has caused a fear of losing one's job regardless of performance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at School Specialty? Share Your Experiences

School Specialty

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.