Schwan's

  www.theschwanfoodcompany.com
  www.theschwanfoodcompany.com

Schwan's Reviews

Updated November 14, 2014
Updated November 14, 2014
314 Reviews
2.5
314 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dimitrios Smyrnios
37 Ratings

Review Highlights

Pros
  • My route had great customers, not all routes are that lucky (in 16 reviews)

  • The company has a new CEO and is making a push for a better work/life balance, i (in 8 reviews)


Cons
  • Some long hours on occasion and must work weekends or days off to cover for holidays (in 59 reviews)

  • It takes every bit of 12 - 14 hours to get over the bottom of the line commision hump (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Selling product to established customers and building new customers to increase pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative, Schwans in Millville, NJ
    Current Employee - Route Sales Representative, Schwans in Millville, NJ

    I have been working at Schwan's full-time (more than an year)

    Pros

    Advancement within the company, have off on major holidays, at least two days off, great leadership, many of the leaders have worked their way up with the company, so they understand what it is like to run a route.

    Cons

    Long hours, but again, it pays off in the long run.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Research Analyst in Bloomington, MN
    Former Employee - Market Research Analyst in Bloomington, MN

    I worked at Schwan's full-time

    Pros

    Nice, friendly people, good working conditions, lots of opportunity growth.

    Cons

    Getting rid of rewards programs, long working hours, sometimes need to bring work home on the weekends. Less perks at work lately.

    Advice to ManagementAdvice

    Get closer to your personnel, there is a big gap between top management and the rest of the team

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Enjoyed my work with Schwans

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Manager
    Former Employee - Route Manager

    I worked at Schwan's full-time (more than an year)

    Pros

    A company that's willing to give anyone a chance to be a success

    Cons

    There were several limitations with the company

    Advice to ManagementAdvice

    Do more investigation on employee problems and concerns

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Inventory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse in Pasadena, TX
    Former Employee - Warehouse in Pasadena, TX

    I worked at Schwan's full-time (more than 10 years)

    Pros

    A fun place to work at the Pasadena plant

    Cons

    Management did not have good direction. No coaching and training for entry and mid management levels. Salary is lower than average in foods industry. The company structure change so fast. It fun when Marvin alive

    Advice to ManagementAdvice

    Need to understand the culture of employees. Be more focus on entry level management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at Schwan's full-time (more than 5 years)

    Pros

    Worked with many talented people I would want to work with again.

    Cons

    Would have liked more vacation.

    Recommends
    No opinion of CEO
  7.  

    Great Place For Frontline Salespeople If They Can Handle The Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSR/TSL
    Former Employee - RSR/TSL

    I worked at Schwan's full-time (more than 8 years)

    Pros

    Sales is a numbers game, so pay attention to "Schwan's math". If you are presentable, manage your time correctly, do what you tell your customers you will do, then bank on this: you'll get in front of 60% to 70% of your customers, 50% of them will buy something. So for every 100 customers you get in front of, 30 to 35 will buy. Multiply the buying customers by the average ticket, and you'll see where the route is in sales. NO MATTER WHAT YOU DO, you will lose at least one customer per route day. So you need to find at least one new customer to maintain the sales level the route is at; therefore, NO MATTER WHAT, you need to add at least two new customers per day to grow sales. That's the math you need to understand when you are figuring out how to grow your income.

    Fantastic products. 40% product discount if you order online. 401K with match. You aren't stuck in an office. You are alone 95% of the time, so if you are independent this is a huge perk.

    Cons

    Not hard work, but extremely long hours. Very difficult for many employees to have the work/life balance they need and starting rout days at 11:00 on struggling routes ain't the way to grow the business.
    No sick/personal days unless vacation is used.
    Very poor marketing plan - there has to be something besides schwans.com, catalogs, the yellow truck, and door knocking.

    Advice to ManagementAdvice

    Data suggests that it is extremely unlikely salespeople are "made" due to training, no matter how great a training program is (and schwans HPDC sucks by the way). Salespeople ether have it or they don't.
    Take your focus off of spending money on training people to sell, and spend money on BUYING sales people thru growth incentives at the route level. Make sure those incentives pay REAL money, and don't have 12 hoops to jump through.

    Join the modern business climate and MARKET your products. A decade of declining sales should tell you that focusing on operations is not enough. It is good to run as lean as possible, but come on, you have to admit that even though things work when sales people operate by the processes, you ain't hiring enough people that follow the processes. Great products you have, but you need to advertise. If you don't, then Home Service is dead in a decade.

    Stop making a TSL's district have to make a profit number for the TSL's depot to be bonus eligible. Lots of companies pull that kind of crap in the name of "we are all one team." Guess what? It de-incentivizes people. You want to make a manager feel alienated? If you do, then make him/her accountable to expense numbers he/she has no control over. When you have someone achieving at their location pay them their bonus.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    RSR for Over Three Years

    Former Employee - Schwans RSR
    Former Employee - Schwans RSR

    I worked at Schwan's full-time (more than 3 years)

    Pros

    You really get to know your customers and they become like family

    You basically work independently, so if you like to be on your own, this is the job for you

    Morale really depends on your TSL and DSL, so your results may vary

    Cons

    My route required me to work close to 70 hours every week

    Getting holidays off requires you to work weekends to make up for it

    Depending on your route and weather, it can actually be quite a dangerous job

    Advice to ManagementAdvice

    Better work life balance!

  9. 1 person found this helpful  

    Nice people, horrible hours, mediocre pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Sales Representative in Shorewood, IL
    Former Employee - Route Sales Representative in Shorewood, IL

    I worked at Schwan's full-time (less than an year)

    Pros

    Good camaraderie with the other RSR's. If you're on a good route system, you can actually make money. Otherwise, forget about it. The food is actually really good, and the employee discount isn't too bad.

    Cons

    Long hours, lots of driving and trying to park where you really can't. No reimbursement of any kind for using your personal cell phone to conduct company business. Forget about having a work/life balance. it basically is non-existent.

    Advice to ManagementAdvice

    Managers should actually go out on the routes with the RSR's so they can see how it actually operates and what type of customer interactions actually happen. They should also care more about training and not set unrealistic expectations of 2 new customers per day and 50% closed sales.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Schwan's was a fun place to work for many years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Minneapolis, MN
    Former Employee - Director in Minneapolis, MN

    I worked at Schwan's full-time (more than 10 years)

    Pros

    Great company to work for, I worked with awesome people, the product quality was second to none and the pay was good.

    Cons

    The constant leadership change at the top made it difficult at times to be on the same page with my peers.

    Advice to ManagementAdvice

    Stay true to Marvin's vision and start driving growth again.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    The company is still figuring out the details on this position.. Great Food but management is all over the board

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Schwan's full-time

    Pros

    The company has great benefits and great food. The company has a strong history and great intentions.

    Cons

    If you are looking for a position that allows work life balance this is not it!

    Advice to ManagementAdvice

    Review the compensation package and structure.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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