Scicom (MSC) Berhad

  www.scicom-intl.com
  www.scicom-intl.com

Scicom (MSC) Berhad Reviews

Updated November 18, 2014
Updated November 18, 2014
10 Reviews
3.1
10 Reviews
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  1.  

    Best place to learn and grow in BPO industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Scicom (MSC) Berhad full-time

    Pros

    The exposure and experience has contributed an excellent value towards my career path.

    Cons

    Need to review the C&B to make more attractive in the current market.

    Advice to ManagementAdvice

    To review the C&B

    Recommends
    Positive Outlook
  2.  

    Scicom experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Kuala Lumpur (Malaysia)
    Former Employee - Customer Service Representative in Kuala Lumpur (Malaysia)

    I worked at Scicom (MSC) Berhad as a contractor (more than an year)

    Pros

    The pay comes in on time and they process Visa for foreigners.

    Cons

    The managers are not learned. You come across a manager who only has a high school certificate managing someone with a PHD. The management style has no proper protocol, the managers just do as they like. A lot of favouritism, people that actually work hard are not rewarded accordingly. Nothing to motivate workers, worst workplace ever.

    Advice to ManagementAdvice

    Managers should have proper managerial training. They should have a proper managerial style and not do everything according to favour.

    Doesn't Recommend
    Negative Outlook
  3.  

    Great place for passive learning, where you pick up skills without realising that they are valued highly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Executive in Cyberjaya (Malaysia)
    Current Employee - Technical Support Executive in Cyberjaya (Malaysia)

    I have been working at Scicom (MSC) Berhad as a contractor (more than an year)

    Pros

    Really depends on the project you're contracted too. Good place to start your career as your communication and people skills will be put to test as you encounter multi national clients.

    Cons

    Salary not competitive and has not been reviewed since 2011.
    Personal growth or career advancements are not rolled our properly.
    Employees who are not aware of training and development opportunities are left out or not informed.
    Long standing employees should be able to move up the ladder within the project.
    Higher position within projects should be given to senior project agents as they understand the finer nuances of the project.
    Keeping hold of a managerial candidate by shifting him into a completely new environment or business is not healthy for the specific project.
    Back up plan for disaster recovery for loss of personal is poor.

    Catagorisation of employee's position should be reviewed according to involvement in individual business.

    Advice to ManagementAdvice

    Training should be given specific to the skill set for a project.
    Training should be don not just to improve staff output but also improve personal skills or acquire new ones which can lead to progress up the career ladder.

    Recommends
    Neutral Outlook
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  5.  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Customer Service in Kuala Lumpur (Malaysia)
    Current Employee - Executive Customer Service in Kuala Lumpur (Malaysia)

    I have been working at Scicom (MSC) Berhad full-time (more than 3 years)

    Pros

    Central Location - Easy to get to. Different project to apply to. Provides visa for international employers

    Cons

    Unexpected Salary Cuts. Must pay for your own visa. Overcharged by company. Management often refuses leave or sick days with threats of termination. Pay is cut. No release letter. Awful Operations Managers

    Advice to ManagementAdvice

    stop hiding crucial information from clients and employees

    Doesn't Recommend
    Negative Outlook
  6.  

    It is a very good company to start your career or to support your self specially if your are expatriate in Malaysia.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Customer Service in Petaling Jaya (Malaysia)
    Current Employee - Executive Customer Service in Petaling Jaya (Malaysia)

    I have been working at Scicom (MSC) Berhad full-time (more than 3 years)

    Pros

    Fare salaries and good compensation. You will be exposed to many new challenges. Learn about different cultures. If you are expatriate in Malaysia, it is the best place to find a job there specially if you are from Middle and north Africa east countries.

    Cons

    Work can be very stressful as meeting customers' expectation and provide good solution within certain time frame can be very tough.

    Advice to ManagementAdvice

    Find your potential in your employees.

    Recommends
    Neutral Outlook
  7.  

    Good experiences to gain skills in customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Customer Service in Kuala Lumpur (Malaysia)
    Former Employee - Executive Customer Service in Kuala Lumpur (Malaysia)

    I worked at Scicom (MSC) Berhad full-time (less than an year)

    Pros

    Basic salary would be higher compared to the same industry companies, allowance will be given based on your performance and attendance. Salary will be paid on time. Training provided for every staff.

    Cons

    Training provided was too long period, however it was fun to involve in the training session. Internal staff relationship would have some small problems.

    Recommends
    Positive Outlook
  8.  

    Methodical and calculated approach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Executive in Kuala Lumpur (Malaysia)
    Current Employee - Technical Support Executive in Kuala Lumpur (Malaysia)

    I have been working at Scicom (MSC) Berhad full-time (less than an year)

    Pros

    Industry Leaders
    Multinational Exposure
    More than 30 nationalities working under single roof.

    Cons

    Upper Management stagnancy
    Too good to be true

    Advice to ManagementAdvice

    Keep up the inspirational work

    Recommends
    Positive Outlook
  9.  

    Review about Scicom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network & Voice Engineer in Cyberjaya (Malaysia)
    Current Employee - Network & Voice Engineer in Cyberjaya (Malaysia)

    I have been working at Scicom (MSC) Berhad full-time (more than 3 years)

    Pros

    A Excellent place to work whoever having real skills on their BPO Experience especially for expatriates.

    Cons

    With all these my 2+years experience with scicom, it's very beautiful and i am happy to enjoy this. i have learned lot.

    Recommends
    Positive Outlook
  10.  

    Challenging , inspiring and Motivational .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teleommunications in Kuala Lumpur (Malaysia)
    Current Employee - Teleommunications in Kuala Lumpur (Malaysia)

    I have been working at Scicom (MSC) Berhad as a contractor (more than an year)

    Pros

    Opportunity to earn self development on human management and product management .

    Cons

    Work environment is dynamic in a way high job insecurity and the diversity of customer expectation is a daily contention.

    Advice to ManagementAdvice

    More updated trainning ,employee management and little more effort on the operational level.

    Recommends
    Neutral Outlook
  11.  

    awesome experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Preflight in Kuala Lumpur (Malaysia)
    Current Employee - Preflight in Kuala Lumpur (Malaysia)

    I have been working at Scicom (MSC) Berhad full-time (more than 3 years)

    Pros

    good salary with good working enviroment

    Cons

    they don't really recognize the seniors who working here for long time.

    Advice to ManagementAdvice

    Do recognize seniors who working here and try to promote them to manager level.

    Recommends
    Neutral Outlook

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