Search Optics

  www.searchoptics.com
  www.searchoptics.com

Search Optics Reviews

Updated December 16, 2014
Updated December 16, 2014
48 Reviews
3.3
48 Reviews
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Search Optics CEO David Ponn
David Ponn
39 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Ambitious Company with Room for Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Search Optics full-time

    Pros

    - Work/life balance
    - Company is ahead of the curve in digital marketing
    - Smart & fun co-workers
    - Company is growing
    - Room for growth
    - Company truly cares for employees
    - Great health benefits

    Cons

    - Company is growing fast and therefore interdepartmental communication is lacking
    - Limited vacation days

    Advice to ManagementAdvice

    - Increase communication through all departments
    - Increase telecommute options to work from home

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Career Step and Responsibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Management in Ferndale, MI
    Former Employee - Account Management in Ferndale, MI

    I worked at Search Optics full-time (more than an year)

    Pros

    I personally loved the responsibility I was given compared to my previous job at a larger agency. I am back now at a large agency and I often find myself frustrated with my inability to create change or have any access to a management team to improve a 'process.' Also the people at SO are great and more of a team. Search Optics was face paced and challenging. I really felt like the management team (at least in Ferndale) cared about the clients and what was best for them. They also cared about the employees and what was best for us.

    Cons

    No way around it; The CEO, who is based out of San Diego, is difficult to work for. Fortunately the company has created enough layers of management between him and most of the company that you almost never have to deal with him directly. The company is made up of 3 other equal partners and other various levels of upper management and they were all great to work for/with. I was often asked by 3 of the partners what tools I needed to make my job easier and often times those tools were provided in a matter of months (pretty fast for this industry). The access directly to make change was wonderful.

    Advice to ManagementAdvice

    Care about the people that work for you. You have the best technology in the industry and really the sky is the limit, however a company is only as good as your people and their quality. Continue to share the vision of where your employees can go and where the company is going. Don't just say the words... actually implement.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology in San Diego, CA
    Current Employee - Technology in San Diego, CA

    I have been working at Search Optics

    Pros

    Very fast paced and productive culture. While it may not be for everyone, it works very well for those who are willing to give their 110% and learn something new everyday.

    Light years ahead of the industry when it comes to platforms and services. Always looking to improve product offerings.

    Cons

    Growing rapidly = Growing pains.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Search Optics

    Pros

    Great place to work. Always willing to hear your opinions and help you achieve your goals. Company culture is second to none.

    Cons

    Hiring younger work force can mean a high turnover and a lot of change.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fast Paced, Some People Just Can't Keep Up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Search Optics full-time (more than an year)

    Pros

    Great Working Environment
    Executive Support in all departments
    Learn a lot, QUICKLY

    Cons

    Compensation is below average
    Sometimes feel under valued (but you will have that any where)

    Advice to ManagementAdvice

    Develop key employees, it will benefit you in the end.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Find'em & Grind'em Sales

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Ferndale, MI
    Former Employee - Inside Sales Representative in Ferndale, MI

    I worked at Search Optics

    Pros

    Good work culture, lots of free food and company events. Energetic team. They give you lots of information about digital marketing and some of the Team Leaders are very encouraging and informative. This is probably an excellent company to work for in ANY OTHER Department, but the sales is a nightmare.

    Cons

    This place has a higher turn over then Enron during the fall. Everybody is on edge about losing their job for good reason, they have 5 employees on the sales floor who have worked there for a year! The commission structure is terrible! You make about 12% on every 1000 dollars on sales, which are infrequent, then for every month afterward that you clients pay the profit is pocketed by the company ( your clients contribute monthly unless they cancel in which case you are in the hole!!!). Let me spell it out this is a high pressure sales floor with an incredible turn around and a poor commission structure.

    Advice to ManagementAdvice

    Consider investing in your sales staff

    Doesn't Recommend
    Disapproves of CEO
  8. 5 people found this helpful  

    Great place, Great experience, Just don't do Sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Search Optics full-time (less than an year)

    Pros

    Very laid back culture, Tons of free food and drinks. People like to party here outside of work and work events can be a ton of fun. You learn a ton of knowledge about the industry and digital marketing in general.

    Cons

    The sales team is a mess. Upper management has no clue what they are doing when it comes to the sales team. They hire people in bulk and then let half of the team go after two weeks because they can't cut it. The atmosphere is stagnant, and almost everyone on the team is worried about their jobs daily. You make well under market average for your job. This is a great jumping off point if you want to learn about Digital Marketing, but do not take a job on the sales team.

    Advice to ManagementAdvice

    Start trusting the people that are on the floor day in and day out. When the CEO in San Diego is making decisions, against the advice of management in the office, it's probably not going to work out. I would probably put most of the failures of the company up to this point, squarely at the CEO's feet, as pretty much every single person I know in this company dreads talking to him and dealing with him. I don't know where this company is going, and pretty much the entire office is worrying about their careers at this point. Get your message together and decide what you want, because revenue is slowing and it's not going to get any better anytime soon.

    Doesn't Recommend
    Disapproves of CEO

    Search Optics Response

    Dec 4, 2014

    We appreciate your positive outlook about the knowledge gained at Search Optics. Our company is growing fast, and a key component to that growth is giving career opportunities to individuals newer in ... More

  9. 3 people found this helpful  

    Not what was promised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ferndale, MI
    Former Employee - Anonymous Employee in Ferndale, MI

    I worked at Search Optics full-time (more than an year)

    Pros

    There are some really great employees at this company but I think they will be moving on if the company continues the way it has been

    Cons

    Management doesn't understand how to build and sell a product. They prefer marketing/advertising and expect that business will come in great numbers.

    Advice to ManagementAdvice

    Communicate!!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Diamond in the rough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Search Optics full-time (more than an year)

    Pros

    There is a lot of opportunity at Search Optics but a lot of challenges as well. The owners seem to understand that investing in good people is key and have brought in a lot of strong managers and employees over the last year. The employees are very smart and hard working. It is a fun place to work most of the time. There is a ton of talent in the current workforce and opportunity to advance.

    Cons

    The company may have grown too large for the current executives to handle. They seem to contradict themselves often. They bring in senior management and let them go without giving them much time to prove themselves. They seem to be most loyal to those who agree with everything they say, instead of valuing a culture open to hearing opposing viewpoints. The recent hiring of a new COO will be a test to whether they are committed to doing the right thing.

    Advice to ManagementAdvice

    Focus on what you do best and let others run the day to day business. Show your employees you value them by respecting them. Break down the barriers that exist between the offices. Focus on the OPTICS values and share your future plans for the company with the employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Good Career Starting Point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Services in Ferndale, MI
    Current Employee - Marketing Services in Ferndale, MI

    I have been working at Search Optics

    Pros

    Search Optics gives you chance to learn about the industry and enough experience to get a better job down the road. If you work here, expect to be contacted frequently by other companies in the industry that offer better pay and benefits. The majority of the people that work here are wonderful people.

    Cons

    Lack of communication (operations people have to lie to sales and the sales people have to lie to clients), compensation is unfair even within the same teams, and everyone is afraid of upper management.

    Advice to ManagementAdvice

    People know more about what's going on than you think. Start making your actions match your messages. Start treating all employees regardless of position with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Search Optics Response

    Dec 12, 2014

    We understand the importance of communication, and are focused on improving this not only within teams, but across departments. We do not tolerate the deliberate misleading of our employees or our ... More

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