Sears

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  www.searshc.com

Sears Reviews in Albuquerque, NM

Updated October 11, 2014
Updated October 11, 2014
4,166 Reviews
2.5
4,166 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
849 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 97 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 139 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 105 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 194 reviews)

More Highlights

4 Employee Reviews Back to all reviews

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  1.  

    Regimented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technician in Albuquerque, NM
    Former Employee - Technician in Albuquerque, NM

    I worked at Sears

    Pros

    Big company, lots of benefits, top of the line equipment, big customer lists. A place for every person, every person in their place.

    Cons

    Upper management has sworn allegiance to metrics, and to the metrics shall everyone serve-even customers. Your work life is bound to the metrics.

    Advice to ManagementAdvice

    Too bad about that, many customers resent metrics strongly and have taken their business elsewhere. Flexible and timely response to customers wins every time.

    No opinion of CEO
  2. 1 person found this helpful  

    SEARS outlet store commission sales lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commission Sales Lead in Albuquerque, NM
    Current Employee - Commission Sales Lead in Albuquerque, NM

    I have been working at Sears full-time (less than an year)

    Pros

    Great customer interaction. Independent work. U get what u put into it

    Cons

    Unethical due to non working product
    Horrible compensation scale a 1% on merch 5% on "protection plans"
    Terrible upper core of management
    No structure or leadership
    You have to jump through a million hoops just to find one answer..
    All the store nationwide appear to be a scat show
    Store gms and agms will make you do all the managerial things, even though you don't get paid for it, and won't consider you a " manager"

    Advice to ManagementAdvice

    Shut down... bust open the books... and start over with the right people Who really care

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Bad!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultative Sales Associate in Albuquerque, NM
    Former Employee - Consultative Sales Associate in Albuquerque, NM

    I worked at Sears full-time (more than 8 years)

    Pros

    hours were ok, but very hard to obtain what you wanted

    Cons

    too much ipad use! and too many customers complaining of the time it took to ring up a sale! lastly: too many qwestions to ask the consumer...........many were fed-up halfway thru the sale completion!!

    Advice to ManagementAdvice

    manager was giving us all intense verbal abuse...each and every day..the abuse...we are shocked he is still at sears.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Bad Mid Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in Albuquerque, NM
    Former Employee - Retail Sales Representative in Albuquerque, NM

    I worked at Sears part-time (less than an year)

    Pros

    Commission Sales were very fair.

    Cons

    Did not take my disability into account.

    Advice to ManagementAdvice

    Sales is more important than stocking.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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