Sears Reviews

Updated August 30, 2015
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2.7
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Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
181 Ratings

Pros
  • Better than most retailers when it comes to work life balance (in 98 reviews)

  • Great people to work with on a daily basis (in 145 reviews)

Cons
  • Extremely poor work life balance (in 108 reviews)

  • I hate selling credit cards to customers (in 204 reviews)

More Pros and Cons

702 Employee Reviews

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  1. Human Resources Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears (More than 3 years)

    Pros

    Flexibility, quality of work, great atmosphere

    Cons

    Uncertain of the future of the Company

    Advice to Management

    Hire a legitimate CEO to drive the business


  2. Overall good company

    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Sears (Less than a year)

    Pros

    Flexible, cutting edge technologies, the best place I have worked

    Cons

    less free time, bad life balance


  3. Sr Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Associate in Hoffman Estates, IL
    Current Employee - Senior Technical Associate in Hoffman Estates, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears (More than 3 years)

    Pros

    Cutting edge technologies used in sears.

    Cons

    Extra work pressure and work life balance problems.

    Advice to Management

    Management is good.


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  5. Sears Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Customer Service Manager in Hoffman Estates, IL
    Former Employee - Assistant Customer Service Manager in Hoffman Estates, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sears (More than a year)

    Pros

    Nice flexible hours for part time

    Cons

    Lack of benefits for part time employees

    Advice to Management

    More open communication


  6. System Engineer Desktop Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Sears full-time (More than 3 years)

    Pros

    Easy job. Coworkers are fun to work with, friendly and helpful.

    Cons

    Sears failing to compete with other retailers. Declining profits.


  7. Helpful (1)

    Sears Holdings

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Consumer Insights and Strategy Director in Hoffman Estates, IL
    Former Freelancer - Consumer Insights and Strategy Director in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears (More than 5 years)

    Pros

    Some really nice people to work with.

    Cons

    In a downward spiral. Not a fun place to work. Management jobs and promotions on the basis of politics. Good management leaves for more stable companies. Upper management don't seem that familiar with retail or consumers.


  8. Its ok to start with as a beginner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Analyst in Hoffman Estates, IL
    Former Employee - QA Analyst in Hoffman Estates, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears (More than a year)

    Pros

    You can always take new responsibilities and if you could successfully handle that you can lead the team!...Management supports a lot for the employees who has leadership qualities.

    Cons

    Manpower is less....management expects a lot of work in very less time.

    Advice to Management

    Need to work on automation tools available in market and scope for improvement in manpower management.


  9. Helpful (1)

    Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hoffman Estates, IL
    Former Employee - Anonymous Employee in Hoffman Estates, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears part-time

    Pros

    Employees are given flexible hours. Discount on all the merchandise in the store. Majority of customers are friendly and interesting.

    Cons

    If the credit card application numbers are unsatisfactory, your hours are cut.

    Advice to Management

    Stop putting so much emphasis on credit applications and appreciate positive customer reviews.


  10. Toxic place with a revolving door

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Hoffman Estates, IL
    Former Employee - Senior Product Manager in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (Less than a year)

    Pros

    Good part of working at sear.com was learning a bunch of things quickly. Sears was and is always trying something new (and doesnt matter if that new shiny thing has no way to be a revenue generator) So one learns what works and what doesnt. Spend 6-12 months, learn and get out

    Cons

    Toxic culture. All set up to just please Eddie Lampert. Everyone from Intern to the President of Online - all they want to do is be on the good side of Eddie. Customers or business doesnt matter! Lots of infighting, political mess and incompetent people. Especially at DVP and above levels. Also if you want an inflated title this is the place to be.

    Advice to Management

    Focus on the customer and running a good retail business.


  11. Good experience

    Former Contractor - Program Manager in Hoffman Estates, IL
    Former Contractor - Program Manager in Hoffman Estates, IL
    Recommends
    No opinion of CEO

    I worked at Sears as a contractor (Less than a year)

    Pros

    Good people, smart and committed. Work life balance was fine but then I was a contractor so it may have been different for full timers. Great cafeteria with lots of choices and not too pricey.

    Cons

    LONG walk from contractor parking area to my work area, about 10 minutes. Harder than I would have thought to get a full time spot even with good performance and recognition.

    Advice to Management

    If you can stop the revolving door at the very top of the organization, then Sears may have a chance.



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