Sears

  www.searshc.com
  www.searshc.com

Sears Reviews in Hoffman Est, IL

Updated July 9, 2014
Updated July 9, 2014
4,169 Reviews
2.5
4,169 Reviews
Rating Trends

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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
850 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 97 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 139 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 105 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 194 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Buyer in Hoffman Est, IL
    Current Employee - Associate Buyer in Hoffman Est, IL

    I have been working at Sears full-time (more than 3 years)

    Pros

    most people are really nice, pay is good comparable to similar companies, your experience is really dependent on what department you are placed in

    Cons

    retention rate is low for newer employees. people have either worked here their whole life or they will work here a few years and leave. very political to move up in the company. negative vibe and culture most of the time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Buyer in Hoffman Est, IL
    Current Employee - Buyer in Hoffman Est, IL

    I have been working at Sears

    Pros

    good compensation- very competitive with the market
    friendly management
    flexibility- you are able to work from home
    location- there are multiple locations to you have your career

    Cons

    management not always forthcoming
    oftentimes news about this company is negative
    systems are antiquated

    Advice to ManagementAdvice

    Your employees want to feel as if they are knowledgeable about the plans for the company. You should be more forthcoming with your employees.

  3. 1 person found this helpful  

    A place with a lot of turmoil and constant re-org with specific end goal not very clear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hoffman Est, IL
    Current Employee - Anonymous Employee in Hoffman Est, IL

    I have been working at Sears

    Pros

    Large organization that will expose you to whole gamut of Retails - from clothes to tools to home appliances to electronics

    Cons

    The current state of affairs with constantly shifting re-organization and re grouping easily over shadows the opportunity to grow.

    Advice to ManagementAdvice

    Create an identity for Sears and Kmart which today are almost an after thought, except in home appliance and other hard businesses for Sears

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    learning about the company, retail, and how you can handle the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager in Hoffman Est, IL
    Current Employee - Project Manager in Hoffman Est, IL

    I have been working at Sears

    Pros

    summer hours, relaxed dress, friendly co workers, motivated to strive to turnaround store image, close knit departments, learning environment, social opportunities.

    Cons

    no benefits, far commute, no raises or bonuses, little work from home.

  6.  

    Good place if wanting to live in the city

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Hoffman Est, IL
    Former Employee - Anonymous Employee in Hoffman Est, IL

    I worked at Sears

    Pros

    Very nice headquarters with great benefits in the facility

    Cons

    Hard to communicate with management

  7. 1 person found this helpful  

    What's the upside?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director in Hoffman Est, IL
    Current Employee - Director in Hoffman Est, IL

    I have been working at Sears

    Pros

    At the business unit level the people are very collaborative and team oriented. It's not a high pressure environment, except during certain times of the year (e.g. planning season). The Home Services business is complex and challenging so you're engaged in the job every day.

    Cons

    The greatest downside is mismanagement of the retail operations of the company to the point where one wonders if it can be salvaged. Is Sears irrelevant in the eyes of the consumer? It may very well be. And if it is it's only a matter of time before Sears goes the way of Woolworth's or Montgomery Ward.

    Advice to ManagementAdvice

    Be honest and candid with the employees about the strategy. For years there have been grand statements about building an integrated and leading retailer. Your actions have contradicted these assertions as stores fall into disrepair, merchandise sits on the shelves awaiting markdown, and customers continue to flock to competitors en masse.

    Doesn't Recommend
  8. 2 people found this helpful  

    Great experience in the early 2000's but going from bad to worse every day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Project Manager in Hoffman Est, IL
    Current Employee - IT Project Manager in Hoffman Est, IL

    I have been working at Sears

    Pros

    My co-workers are all great hard working people.
    Good feeling of team work and co-collaboration on projects.
    Exposure to new technologies and mobile platform.

    Cons

    Overly aggressive delivery dates across all projects. Almost unattainable.
    Poor treatment and no communication from upper management.
    A lot of people are leaving but we are not allowed to backfill the positions.
    No worklife balance.

    Advice to ManagementAdvice

    Talk to the people that work for you and actively engage them in your vision and strategy. Thank those working hard and completing delivery on time. If people cannot be compensated financially, look for alternatives.

    Doesn't Recommend
  9. 1 person found this helpful  

    Stressful, no clearly defined goals or the goals continued to change before projects are completed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Hoffman Est, IL
    Former Employee - Anonymous Employee in Hoffman Est, IL

    I worked at Sears

    Pros

    The company is a well established brand with a long history.

    Cons

    After merging with Kmart, it became a stressful environment to work in.

    Doesn't Recommend
  10. 2 people found this helpful  

    If you enjoy indentured servitude and unreasonable demands from incompetent management, this is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director Online in Hoffman Est, IL
    Current Employee - Director Online in Hoffman Est, IL

    I have been working at Sears

    Pros

    I think my co-workers are very talented people put into an impossible situation. Turnover is an amazing 35% year over year.

    Cons

    No work life balance, no respect, no leadership, no future, no hope, no point. I wouldn't recommend this place to my worst enemy.

    Advice to ManagementAdvice

    If you have a corporate strategy, share it. When we give you feedback, read it. A quarterly meeting where you clap for everyone is not recognition. The health benefits are worse than Medicaid, and great, you give everyone 3 weeks vacation, but don't allow them to use it, so what's the point?

    Doesn't Recommend
  11.  

    Great place to work with opportunity to interact with top management and create an impact.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technology Leadership Program Associate in Hoffman Est, IL
    Current Employee - Technology Leadership Program Associate in Hoffman Est, IL

    I have been working at Sears

    Pros

    Great work environment.
    Opportunity to be a part of organization wide transformation.
    Many popular brands in its portfolio

    Cons

    Lack of transparency and communication, sometimes leads to creation of silos.

    Advice to ManagementAdvice

    We should focus on improving/stabilizing our in-store and online shopping experience before we start investing in next generation technologies.

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