Sears Reviews

Updated June 8, 2015
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  • Hoffman Est, IL
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2.9
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Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
1 Rating

Pros
  • Better than most retailers when it comes to work life balance (in 98 reviews)

  • Great people to work with on a daily basis (in 145 reviews)

Cons
  • Extremely poor work life balance (in 108 reviews)

  • I hate selling credit cards to customers (in 204 reviews)

More Pros and Cons

42 Employee Reviews

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  1. Helpful (1)

    Online Merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Merchandiser in Hoffman Est, IL
    Current Employee - Online Merchandiser in Hoffman Est, IL

    I have been working at Sears full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours, working from home

    Cons

    Financial state of the company means less likely to get bonuses, promotions or raises

    Advice to Management

    Keep the current employees happier so it's not a revolving door anymore


  2. just ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Buyer in Hoffman Est, IL
    Current Employee - Associate Buyer in Hoffman Est, IL

    I have been working at Sears full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    most people are really nice, pay is good comparable to similar companies, your experience is really dependent on what department you are placed in

    Cons

    retention rate is low for newer employees. people have either worked here their whole life or they will work here a few years and leave. very political to move up in the company. negative vibe and culture most of the time.


  3. Helpful (1)

    Great opportunities for advancement

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Hoffman Est, IL
    Current Employee - Buyer in Hoffman Est, IL

    I have been working at Sears

    Pros

    good compensation- very competitive with the market
    friendly management
    flexibility- you are able to work from home
    location- there are multiple locations to you have your career

    Cons

    management not always forthcoming
    oftentimes news about this company is negative
    systems are antiquated

    Advice to Management

    Your employees want to feel as if they are knowledgeable about the plans for the company. You should be more forthcoming with your employees.


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  5. Helpful (1)

    A place with a lot of turmoil and constant re-org with specific end goal not very clear

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Est, IL
    Current Employee - Anonymous Employee in Hoffman Est, IL

    I have been working at Sears

    Pros

    Large organization that will expose you to whole gamut of Retails - from clothes to tools to home appliances to electronics

    Cons

    The current state of affairs with constantly shifting re-organization and re grouping easily over shadows the opportunity to grow.

    Advice to Management

    Create an identity for Sears and Kmart which today are almost an after thought, except in home appliance and other hard businesses for Sears


  6. Good place if wanting to live in the city

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hoffman Est, IL
    Former Employee - Anonymous Employee in Hoffman Est, IL

    I worked at Sears

    Pros

    Very nice headquarters with great benefits in the facility

    Cons

    Hard to communicate with management


  7. learning about the company, retail, and how you can handle the job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Hoffman Est, IL
    Current Employee - Project Manager in Hoffman Est, IL

    I have been working at Sears

    Pros

    summer hours, relaxed dress, friendly co workers, motivated to strive to turnaround store image, close knit departments, learning environment, social opportunities.

    Cons

    no benefits, far commute, no raises or bonuses, little work from home.


  8. Helpful (1)

    What's the upside?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Hoffman Est, IL
    Current Employee - Director in Hoffman Est, IL

    I have been working at Sears

    Doesn't Recommend
    Doesn't Recommend

    Pros

    At the business unit level the people are very collaborative and team oriented. It's not a high pressure environment, except during certain times of the year (e.g. planning season). The Home Services business is complex and challenging so you're engaged in the job every day.

    Cons

    The greatest downside is mismanagement of the retail operations of the company to the point where one wonders if it can be salvaged. Is Sears irrelevant in the eyes of the consumer? It may very well be. And if it is it's only a matter of time before Sears goes the way of Woolworth's or Montgomery Ward.

    Advice to Management

    Be honest and candid with the employees about the strategy. For years there have been grand statements about building an integrated and leading retailer. Your actions have contradicted these assertions as stores fall into disrepair, merchandise sits on the shelves awaiting markdown, and customers continue to flock to competitors en masse.


  9. Helpful (2)

    Great experience in the early 2000's but going from bad to worse every day.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Hoffman Est, IL
    Current Employee - IT Project Manager in Hoffman Est, IL

    I have been working at Sears

    Doesn't Recommend
    Doesn't Recommend

    Pros

    My co-workers are all great hard working people.
    Good feeling of team work and co-collaboration on projects.
    Exposure to new technologies and mobile platform.

    Cons

    Overly aggressive delivery dates across all projects. Almost unattainable.
    Poor treatment and no communication from upper management.
    A lot of people are leaving but we are not allowed to backfill the positions.
    No worklife balance.

    Advice to Management

    Talk to the people that work for you and actively engage them in your vision and strategy. Thank those working hard and completing delivery on time. If people cannot be compensated financially, look for alternatives.


  10. Helpful (1)

    Stressful, no clearly defined goals or the goals continued to change before projects are completed.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hoffman Est, IL
    Former Employee - Anonymous Employee in Hoffman Est, IL

    I worked at Sears

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The company is a well established brand with a long history.

    Cons

    After merging with Kmart, it became a stressful environment to work in.


  11. Helpful (2)

    If you enjoy indentured servitude and unreasonable demands from incompetent management, this is the place for you.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Online in Hoffman Est, IL
    Current Employee - Director Online in Hoffman Est, IL

    I have been working at Sears

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I think my co-workers are very talented people put into an impossible situation. Turnover is an amazing 35% year over year.

    Cons

    No work life balance, no respect, no leadership, no future, no hope, no point. I wouldn't recommend this place to my worst enemy.

    Advice to Management

    If you have a corporate strategy, share it. When we give you feedback, read it. A quarterly meeting where you clap for everyone is not recognition. The health benefits are worse than Medicaid, and great, you give everyone 3 weeks vacation, but don't allow them to use it, so what's the point?



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