Sears Reviews

Updated July 28, 2015
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2.6
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Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
107 Ratings

Pros
  • Better than most retailers when it comes to work life balance (in 98 reviews)

  • Great people to work with on a daily basis (in 145 reviews)

Cons
  • Extremely poor work life balance (in 108 reviews)

  • I hate selling credit cards to customers (in 204 reviews)

More Pros and Cons

390 Employee Reviews

Sort: Popular Rating Date
  1. Sears is a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager-Software Testing Manager in Hoffman Estates, IL
    Current Employee - Manager-Software Testing Manager in Hoffman Estates, IL

    I have been working at Sears full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Help people to grow professionally.Work Ethics are good

    Cons

    Not fully process oriented. Need good PM's

    Advice to Management

    Mgmt. keeps on changing every 2 year and the new person employs his own team and his own culture.


  2. Helpful (1)

    If you like to work and learn, this place is for you!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Hoffman Estates, IL
    Current Employee - Marketing Manager in Hoffman Estates, IL

    I have been working at Sears full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is no shortage of opportunity at the lower to mid-management levels. If you like to work, you will never be bored, this place moves fast and keeps you working.

    Cons

    You need to have an adapt-or-die mentality. There are a LOT of leaders, and sometimes their direction can conflict with yours, so be prepared to clarify and adjust priorities on the fly.

    Advice to Management

    Take the time to actually train your people and provide documentation -- it will go a long way to keep employees engaged and working efficiently.


  3. Sales manager

    Current Employee - Assistant Store Manager in Hoffman Estates, IL
    Current Employee - Assistant Store Manager in Hoffman Estates, IL

    I have been working at Sears full-time (More than 3 years)

    Pros

    Meeting new people and making a fair amount of money

    Cons

    Everything is about sales

    Advice to Management

    work hard


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not as bad as it seems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Product Management in Hoffman Estates, IL
    Former Employee - Director Product Management in Hoffman Estates, IL

    I worked at Sears full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people. Doing a lot of cutting edge stuff in online Have a lot of opportunities to move around and try new things

    Cons

    Brand is tarnished. A lot of good people come and go Still too much overhead. Complex org structure

    Advice to Management

    Listen more


  6. E commerce Buyer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Hoffman Estates, IL
    Current Employee - Buyer in Hoffman Estates, IL

    I have been working at Sears full-time (Less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Sears gives you Great Corporate Experience. Great company to work for right out of college.

    Cons

    No Bonus program or 401K matching.


  7. Corporate merchant intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Merchant in Hoffman Estates, IL
    Current Intern - Merchant in Hoffman Estates, IL

    I have been working at Sears as an intern (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Friendly and helpful people -Experience in more than just the merchant aspect -Potential for full time position afterwards

    Cons

    - This year the merchant program was a little unorganized, but the girl I talked to before said that it was not like this in years past. - The final project takes a lot of time but is helps a person to better understand the business.

    Advice to Management

    Organize the majority of the events in the first 2 weeks when everyone is still learning.


  8. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Hoffman Estates, IL
    Former Employee - Business Analyst in Hoffman Estates, IL

    I worked at Sears

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of opportunities, nice campus, decent pay.

    Cons

    They are severly understaffed due to budget so you are overworked!

    Advice to Management

    Pay people properly, retain talent, stabalize and quit changing things with every leader change!


  9. Buyer Apprentice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Buyer Apprentice Children's Footwear in Hoffman Estates, IL
    Former Intern - Buyer Apprentice Children's Footwear in Hoffman Estates, IL

    I worked at Sears as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good company, awesome pay for interns, great information to obtained with the right leaders.

    Cons

    the person who I was assigned to seemed as though she did not have time for me and used my uninterest as a means of delaying meetings and further learning.


  10. Great for Beginners

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL

    I have been working at Sears full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Cutting Edge Technologies, Lot of Scope to learn, Variety of Projects to work on

    Cons

    Sometimes extra work load, but that is anyways good for career growth.


  11. Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL

    I have been working at Sears (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    It is a relatively fun environment for the call center associates on the floor

    Cons

    Stats and making the numbers are many times more important than the employee. No raises for over 7 years.

    Advice to Management

    Pay more money to your associates and you won't have as much turnover.



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