Sears Reviews

Updated July 5, 2015
7 reviews filtered by
  • Madison, WI
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2.9
Rating Trends
Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
4 Ratings

Pros
  • Better than most retailers when it comes to work life balance (in 98 reviews)

  • Great people to work with on a daily basis (in 145 reviews)

Cons
  • Extremely poor work life balance (in 108 reviews)

  • I hate selling credit cards to customers (in 204 reviews)

More Pros and Cons

7 Employee Reviews

Sort: Popular Rating Date
  1. Great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Pick Up Associate in Madison, WI
    Former Employee - Merchandise Pick Up Associate in Madison, WI

    I worked at Sears (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Flexible schedule, easy work environment, laid back atmosphere and great co-workers.

    Cons

    Wages are not as competitive as they once were, not much room for growth if you are part time.


  2. Sears Electronics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultative Sales Associate - Electronics in Madison, WI
    Former Employee - Consultative Sales Associate - Electronics in Madison, WI

    I worked at Sears part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Reasonable discounts, friendly coworkers, some friendly managers, relatively laid back atmosphere.

    Cons

    Extremely disorganized training, poor communication between management, unreliable HR department, unrealistic sales expectations, low customer traffic, little opportunity for sales, poor scheduling.

    Advice to Management

    Communicate between each other more effectively.


  3. Helpful (8)

    Challenging, Rewarding, idea generating positions at Sears Home Improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Solutions Advisor/Lead Generater in Madison, WI
    Current Employee - Home Solutions Advisor/Lead Generater in Madison, WI

    I have been working at Sears

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sears Holdings Mission Statement and supporting cultural ideas that promote excellence through ingenuity by receiving and giving constant feedback. Focused Recognition tools are utilized daily to ensure everyone is recognized for going above and beyond the call of duty.

    Cons

    Recovering from the economic downturn is not an easy thing for a company to do. I encourage Sears to join the wave of the future and remain open to embracing the latest technology, Sometimes we receive word that changes for the better get stopped because "we never did it that way before" when in fact, that's exactly why we should be open to trying them out.

    Advice to Management

    Keep doing what your doing! Listen to your employees...they are your best asset. Move forward with the cultural value and change the negative stigma that Sears started to gain. If people could see what's going on behind the scenes now, everyone would want to join us to work here!


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  5. Helpful (1)

    My time with sears has been frustrating and demanding.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultive Sales Associate- Home Improvement in Madison, WI
    Current Employee - Consultive Sales Associate- Home Improvement in Madison, WI

    I have been working at Sears full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    10% discount in hardlines and 20% in softlines, only pros!!!

    Cons

    Incompetent management, long hours, favoritism, and low pay

    Advice to Management

    Start paying what we are worth. I have team members who have been with the company for over 3 years and still make 7.25 minimum wage.


  6. Helpful (1)

    Lack of support from upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in Madison, WI
    Former Employee - Service Manager in Madison, WI

    I worked at Sears full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Promotions available after about 2 years

    Cons

    Lack of authority to match the tasks required Lack of support for positive changes Poor pay for what is expected Have to buy parts for repairs from Lampert's other business, AutoZone.

    Advice to Management

    Terminate Ed L., the CEO; get someone at the top that cares about his/her employees so that maybe it will trickle down to lower management and employees.


  7. Helpful (1)

    Waste of time. Pushy. Company does not care about their empolyees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Madison, WI
    Current Employee - Cashier in Madison, WI

    I have been working at Sears full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Met some great peopl there.

    Cons

    You will never get a raise. If you are hired in one department, don't expect any cross training. I've been a cashier there for six months and you are not aloud to leave your cash register. All the company cares about is meeting their metrics. You HAVE to be pushy and rude and they will tell you to lie to customers in order to sign them up for a credit card. Customers seem to be very displeased with the company and I hear a lot of complaining about managment.

    Advice to Management

    Pay your employees. Minimum wage is rediculous for the work we are expected to do. Don't be so pushy about the credit. WHO CARES. The company should care more about customer service then signing anyone up for a credit card. and how about a little CROSS TRAINING!


  8. Decent job for a high school student, but not much of a job for someone seeking a career.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Madison, WI
    Current Employee - Cashier in Madison, WI

    I have been working at Sears

    Approves of CEO
    Approves of CEO

    Pros

    Easy Job Compensated for credit cards Pretty flexible schedule

    Cons

    Redundant position Dead end job you need to be able to make your numbers

    Advice to Management

    Focus on your strengths like appliance and tools, and less on soft-lines.



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