Sears Optical

  www.searsoptical.com
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Sears Optical Reviews

Updated Jul 23, 2014

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All Employees Current Employees Only

2.3 18 reviews

33% Approve of the CEO

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Andrea Guerra

(3 ratings)

33% of employees recommend this company to a friend
18 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work.

    Optical Manager (Former Employee)

    ProsCompany allows you to try new ideas to promote customer growth.

    ConsEveryday it was about making sales goals for the day, week, month, and year. They always thought you could just pull another sale out of nowhere. Somedays that was just hard to do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    Work ethics in middle management isn't there.

    Optical Supervisor (Current Employee) Saint Louis, MO

    ProsPart of a great parent company to work for.

    ConsIf your not part of the in group, you get passed over for managment opportunities. Even with exelent reviews and prior managment experience.

    Advice to Senior ManagementPromote people for merit, not who they know.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Awfully Managed

    Certified Optician (Former Employee) Salem, OR

    ProsSlow paced majority of time

    ConsManagement never asked where I wanted to go with the company, as I had ambitions to go from Optician to Manager. They restructured our territory twice so we had three different regional managers in one year. You work alone most of the time, so when things get busy, there aren't enough people to help and customers walk out. They then get upset when you don't make plan. They hire store managers that have no optical training, then don't train them very well.

    Advice to Senior ManagementHire managers with optical experience. Look to promote from within.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Unrealistic expectations!

    Anonymous Employee (Current Employee)

    ProsCompany has a Great outlook. Great product and prices for the customers.

    ConsGrid hours do not support efficient store operations. Expectations can't be met with current payroll. You work by yourself most of the time and it makes it hard to train specially with no training hours allowed.

    Advice to Senior ManagementInvest more in the store models. They look outdated. Sears holding is not performing well. Maybe because it doesn't provide a pleasant shopping experience to their customers. There is someone harassing customer for home improvements, and then a optical associate interrupting customers to let them know there is an optical. We have enough to do inside the optical. Schedules. Take care of customers, inspect jobs from lab, Calling the lab to check on customer orders, taking phone calls, Adjusting glasses, cleaning and organizing, training and a few other tasks. Then you expect for us to have time to go out and engage customers and recall customers from previous years. Most of the time we don't have time to take lunch because all the work. I'll be glad to do it if you add more hours to the current payroll grid.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    not stressful

    Anonymous Employee (Former Employee)

    Proslow traffic, more down time than other busier retailers, co-workers generally down to earth friendly types, nice discount program for appliances,

    Consthe cash registers. anyone whose worked there knows exactly what im talking about..

    Advice to Senior Managementget decent cash registers, these look so 1980s. also work on your image please... Sears could sharpen up

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    HORRIBLE MANAGEMENT

    Optical Supervisor (Former Employee) Summerville, SC

    ProsGot great pay from the former district manager

    ConsBullied and cussed out by employees. When recording management abuse, was fired for "recording"

    Advice to Senior ManagementDon't trust the store manager, get the assts opinion (mgr stealing eyesight donations for personal bills)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Sears Optical not what it use to be.

    Optician (Current Employee)

    ProsIf you like to work alone this job is for you.

    ConsWith a new payroll grid in effect the past few years, business has continued to decline.

    Advice to Senior ManagementPut some money back in the departments, most departments look like they are stuck in the 1960's
    The days of customers walking two miles to find the optical department in Sears is over.
    Need to relocate departments with easy access to doors.
    Staff your stores with enough employees to service the customers. Stop the the constant changeover with upper management its a joke. Can't understand that their is no qualified employees to take upper management positions. Always hiring from outside the company with no optical experience.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    not enough pay or hours

    Apprentice Optician (Current Employee) Albany, GA

    Proshelp people, laid back environment

    Conscut hours not enough pay

    Advice to Senior Managementneed more advertising & cleaner store

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    decent job for a College student

    Optician (Current Employee) College Park, MD

    ProsIt is a great experience and extremely difficult to do. I did it for two years while I was in college and it wasn't that bad. The company gives you a free pair of glasses or sunglasses from Sun glass Hut on the anniversary of your employment year. The benefits are not that bad you get Eyemed vision insurance whether your part time or not. you get paid holidays, Aetna dental and health insurance and FSA account and 401K if your a full time employment.

    ConsThe hours are not consistent, you do not get commission if you do not make the weekly store goal you will only get base pay. You rarely get a raise I been with the company 2 years and got a 25 cent raise during the two years i been with the company.

    Advice to Senior ManagementBe honest when hiring employees that it is not definite that they will be able to get full time employment hours and

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A learning-experience that will help you grow in different ways

    Associate (Current Employee) Moreno Valley, CA

    ProsCasual atmosphere allows for comfortable environment
    Challenges you to think outside the box (to market/advertise sales when business is slow)
    Communication skills can be grown
    Will learn lots about management, even as an associate
    Will learn lots about insurance, which can be an important skill in other feids of work
    Will grow as a person
    Will grow in skills that are deemed important

    ConsIt's sales, so can be high stressor because of weekly goals that must be reached
    I've been told if you're a people person, don't work here because it will make you not like people..
    Must learn to be patient
    Must learn to adapt to different kinds of people

    Yes, I would recommend this company to a friend

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