Sears

  www.searshc.com
  www.searshc.com

Sears Reviews

Updated December 15, 2014
Updated December 15, 2014
4,264 Reviews
2.5
4,264 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
899 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    nobody knows what's going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultative Sales Associate - Electronics in Tulsa, OK
    Former Employee - Consultative Sales Associate - Electronics in Tulsa, OK

    I worked at Sears part-time (less than an year)

    Pros

    Great coworkers. I feel privileged to have worked with them.

    Cons

    Focus too much on numbers. Our district manager is an insulting woman who lives to intimidate others. No trust whatsoever between corporate and store level employees.

    Advice to ManagementAdvice

    Be kind, be respectful, and be sincere to your employees. You only have a job because of them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Sears Auto Center, Very positive experience, I would go back in a heart beat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech I in Phillipsburg, NJ
    Former Employee - Tech I in Phillipsburg, NJ

    I worked at Sears full-time (more than an year)

    Pros

    Great training, fellow employees willing to help and teach, understanding managers

    Cons

    Pay could have been better, difficulty getting basic consumables (plug gaskets, zip ties, bolts, brake clean etc)

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
  3.  

    It wasnt that bad i was in fine jewelry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultative Sales Associate in Yonkers, NY
    Former Employee - Consultative Sales Associate in Yonkers, NY

    I worked at Sears

    Pros

    good manager, good commission, friendly employees, discount.

    Cons

    not taken seriously, base pay, rude customers.

    Advice to ManagementAdvice

    they need better products

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    Good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MCA in Lima, OH
    Current Employee - MCA in Lima, OH

    I have been working at Sears part-time (more than 3 years)

    Pros

    It was a good place to work while attending college. I would not make a career with company.

    Cons

    I would not make a career with company. The way area were managed was not suitable.

    Advice to ManagementAdvice

    The management was good in most cases.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good people at store level, Corporate is lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Louisville, KY
    Former Employee - Sales Associate in Louisville, KY

    I worked at Sears

    Pros

    The overwhelming majority of people at the store level are competent at their jobs. There's a turkey here or there, but overall, store and department level management does a good job balancing the customer's needs with those of associates. Great job for somebody needing a paycheck. Can not recommend for somebody needing a career.

    Cons

    Pay is not great. It seems as if corporate has no idea how to keep the company from leaking money. Sears doesn't know what it wants to be, and therefore customers have no reason to walk in the door, save for Craftsman and Kenmore.

    Advice to ManagementAdvice

    Drop the cheap soft lines. Craftsman and Kenmore are known for quality. Knockoff clothing for 10 bucks only hurts the store, and takes valuable floor space away.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receiving Associate in Laguna Hills, CA
    Former Employee - Receiving Associate in Laguna Hills, CA

    I worked at Sears

    Pros

    Good minimum wage job.
    Good exercise.
    Friendly co-workers.
    Good lead.

    Cons

    Close minded management.
    Culture of fear.
    Zero increase in pay, worked for a couple years and I, nor anyone else, got a raise.

    Advice to ManagementAdvice

    Be open to new ideas that will simplify and streamline cumbersome processes.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Pockets of good opportunities, interesting projects - lack of budget, disappointing financial results.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time (more than 5 years)

    Pros

    Above average salaries in most cases
    Lots of internal mobility/opportunity to move around huge structure
    Diverse population

    Cons

    Disappointing financial results
    Lack of 401K match and for higher paid - limited ability to contribute pre tax
    Annual Bonus for vast majority does not pay out
    No merit increases for the most part, with out moving to another job

    Advice to ManagementAdvice

    The transformation has lasted over 7 yrs, associates need to see more versus the quarterly and annual spin.

    Doesn't Recommend
    Negative Outlook
  9.  

    Life of Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Display Coordinator in Canton, OH
    Former Employee - Display Coordinator in Canton, OH

    I worked at Sears full-time (less than an year)

    Pros

    Working a merchandising job in retail typically meant I worked more normal 8-5 hours than typical cashiers, and I got to do something a little more creative with my design background.

    Cons

    Working in retail does not add for much flexibility or stability in scheduling which can create unnecessary stress. Also, trying to implement corporate rules was difficult when many of the "management" employees had no management education, training or experience prior to Sears and were just power hungry.

    Advice to ManagementAdvice

    Retail needs to somehow find a way to provide more work-life balance by scheduling farther out, especially for people who have children and need to plan around their lives.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Machine Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time (more than 3 years)

    Pros

    Worked in a clean room environment so the temperature and humidity was always controlled and comfortable. Other employees were friendly and helpful.

    Cons

    Working in a clean room environment requires donning hair nets, feet booties, gloves or finger cots depending on your job and a lab coat, changing in and out of this gear was sometimes tedious but it had to be done.

    Advice to ManagementAdvice

    Management reasonable for the most part. Middle management real down to earth, do a good job to balance keeping waste cost down and keeping and open ear for employees feed back concerning issues and ways to improve processes.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time (more than an year)

    Pros

    Great People, Positive Work Environment

    Cons

    Need for a Retention program, lots of turn over. Management Training & mentorship

    Advice to ManagementAdvice

    Invest in the people!! You've got some Great ones

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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