Sears
2.5 of 5 3,539 reviews
www.searshc.com Hoffman Estates, IL 5000+ Employees

Sears Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

2.5 3,539 reviews

                             

20% Approve of the CEO

Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert

Edward S. Lampert

(534 ratings)

30% of employees recommend this company to a friend
3,539 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Time flexibility for some positions, which allows to have a good work-life balance"
    in 85 reviews
  • "Despite how difficult it was to work at Sears I am glad I met such great people"
    in 112 reviews
Cons:
  • "Work-Life balance; No consideration for anything employee related"
    in 87 reviews
  • "You have to push warranty agreements and high percentage credit cards to get hours"
    in 143 reviews
  • Show more review highlights

Reviews

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    1 person found this helpful  

    11,000 a year

    Home Improvement Sales (Current Employee)
    Chico, CA

    ProsThe best thing that sears gave me was the chance to have some years of selling on my belt. It a great place to move up.

    ConsThe downside to working for sears i would say that they don't hire enough mca to work the floor there.

    Advice to Senior Managementsome advice that i would give is that you shouldn't get discourage no matter what just keep trying and never give up.

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    A good job while going to school

    Electronics Sales Associate (Current Employee)
    Canton, OH

    Prosdecent pay and hours and management will work around your schedule
    the sales department i worked in had commission which was great when you can believe in the services your selling

    Consbenefits
    there is not alot of room to grow as there were nearly no new positions that were open while i was there for a little over a year

    Yes, I would recommend this company to a friend

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    Store General Manager

    Anonymous Employee (Current Employee)

    ProsDecent pay but no incentives

    ConsChasing too many metric. Work life balance. Micro management.

    Advice to Senior ManagementJob security issues you have to work really hard.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    OK place to work

    Cashier (Former Employee)
    West Dundee, IL

    ProsNot disruptive on the life of a high school student or college student.
    Management leaves employees mostly alone, no constant bugging.
    If you need a job, companies like this are always hiring, but there is a reason for that. Because retention is low.

    ConsPay is not much higher than competition.
    If you are part-time, don't expect holiday pay or bonus pay for working holidays. You are just expected to be there.
    Management pushes credit cards like you wouldn't believe. I have seen rude employees get more hours just because they got more applications in.

    Advice to Senior ManagementStop your desire for credit cards. I rarely shop at Sears for this reason. Because I feel bad for telling employees I don't want to apply. I can see the desperation in their eyes, and I know what it was like trying to get credit applications just to get some more hours.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A great group of friendly workers but very bad with scheduling

    Cashier (Current Employee)
    Houston, TX

    ProsSears at Memorial City Mall is a great place to work when it comes to co-workers and the way the managers take care of you is awesome but could be better. Whenever one gets credit apps they provide you with pop pops and in replacement of those pop pops you exchange with candy, chips, drinks, and etc.

    Conswhen its time for hours they would give you hours but alot of times your schedule can get messed up really badly so when you notice speak to the manager in advance.

    Advice to Senior Managementcommunication is the key to best satisfy everyone as much as possible.

    Yes, I would recommend this company to a friend

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    Pay is low, but it's a nice company to work for.

    Warehouse Associate (Former Employee)
    Appleton, WI

    ProsMy managers and supervisors were awesome! They were flexible with my hours and days off... always pleasant to work with. Good place to work for a 1st job, especially if you want to learn retail.

    ConsThey were seriously understaffed because of low pay so part-time was always extended to full-time without any benefits. Sales are pushed and rewarded, but there are no additional benefits for warehouse employees when their jobs are just as important as others.

    Advice to Senior ManagementTalk to employees who are out on the floor and in the warehouse about what can be done better. Seriously consider raising wages for starting pay on entry level positions, no one can live on $7.50 an hour today!

    Yes, I would recommend this company to a friend

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    Sears

    Loss Prevention Associate (Current Employee)
    Houston, TX

    ProsGood culture to be around

    ConsNo room for advancement in company

    Advice to Senior ManagementGet it up

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Sears Parts Telecenter

    Phone Sales (Former Employee)
    Mobile, AL

    ProsFlexible schedules great people to work with

    Consno advancement, not customer focus,

    Advice to Senior ManagementTrain the employee more

    No, I would not recommend this company to a friend

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    just ok

    Associate Buyer (Current Employee)
    Hoffman Est, IL

    Prosmost people are really nice, pay is good comparable to similar companies, your experience is really dependent on what department you are placed in

    Consretention rate is low for newer employees. people have either worked here their whole life or they will work here a few years and leave. very political to move up in the company. negative vibe and culture most of the time.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Take the good with the bad.

    Anonymous Employee (Current Employee)

    ProsThey work around your schedule if you have a life and kids. Your in an atmosphere with music which helps me get through my day. Not too stressful of a job.. Why not, it pays minimum wage. It's ok.. Bosses are great!

    ConsTraining is hard to get. Getting a higher position requires taking the hiring test over each time. When their computer system makes you take it three times due to system glitches makes it impossible to take being its at least a 2 hour test. To me a new position should be based on performance and work ethics and the ability to be there each day. Raises are few and far between. Each and every customer has to wait on the cashier at least 20 minutes between each sale so that they can sell them extras or try to con them into getting one of sears credit cards. So it makes people angry waiting.

    Advice to Senior ManagementPay more. Some women or men out there are trying to make it on there own and can't just make it on minimum wage. Needs more hours, not just part time. Needs a better computer system.

    Yes, I would recommend this company to a friend

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