Sears Reviews

Updated March 25, 2015
4738 reviews filtered by
  • Any Location
  • Any Job Title
2.5
4,738 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
1,091 Ratings

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)

Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. it was a very nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Administrator in White Plains, NY
    Former Employee - Operations Administrator in White Plains, NY

    I worked at Sears full-time (more than 10 years)

    Pros

    employee benefits nice employees atosphere

    Cons

    long hours hard to get weekends off

    Advice to ManagementAdvice

    more flexibility with shifts hours

    Recommends
    Negative Outlook
  2. Great experience..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Midland, TX
    Former Employee - Assistant Manager in Midland, TX

    I worked at Sears

    Pros

    Learn the ins and outs of cars

    Cons

    Window shoppers that never buy.

    Recommends
    Neutral Outlook
  3. Great start, little longer term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Matress Sales Associate in Yuma, AZ
    Current Employee - Matress Sales Associate in Yuma, AZ

    I have been working at Sears

    Pros

    Great for starting jobs, good use off hourly wages. Store staff are welcoming.

    Cons

    Store management staff could use some help. Alot of little things go with out any attention. Need help with some areas that just require good training programs

    Advice to ManagementAdvice

    Create training associates, video training and pc training is useless for most people. On the floor trying helps 10x more than any video. Offer full time positions for those who have worked for you for a few years.

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good newer leadership, same old execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Hoffman Estates, IL
    Current Employee - Project Manager in Hoffman Estates, IL

    I have been working at Sears full-time (more than a year)

    Pros

    Digital team has a lot of Amazon & Microsoft exec's. They have good thoughts, intensions and leadership skills. This gives hope that they'll keep moving in the right direction to turn this around.

    Cons

    However the old school Sears employees make it very challenging to work there and execute. The main lead for the member experience group (of online) has minimal online experience and mostly integrated retail experience. Therefore, someone with little online pure play is running the product team for the .com area (not my first pick as the #1 leader).

    Advice to ManagementAdvice

    Need to tell the #1 person that sometime, ideas need more research rather than just being order takers and doing/executing on their ideas (which could be wrong given their lack of online experience).

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. Okay company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Rochester, NY
    Current Employee - Cashier in Rochester, NY

    I have been working at Sears part-time (less than a year)

    Pros

    There's always ways to earn more money, commission, completing credit offers etc.

    Cons

    low pay, minimum wage for cashiers, hard to move up in the company, no raises unless need for a different position.

    Advice to ManagementAdvice

    more organized communication. sometimes there's promotions going on that if you were not working in the morning you would not know about.

    Recommends
    Neutral Outlook
  7. It was a great easy-going job considering the current economy of Sears.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Sears

    Pros

    Work wasn't stressful and

    Cons

    There wasn't any challenges and work just became tedious.

    Advice to ManagementAdvice

    Have employers change departments around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. It was ok...Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Dallas, TX
    Former Employee - Accountant in Dallas, TX

    I worked at Sears full-time (more than 10 years)

    Pros

    Good People Good People Good People

    Cons

    Low Pay Low Pay Low Pay

    Advice to ManagementAdvice

    Pay more

    Doesn't Recommend
    Negative Outlook
  9. Good place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager Softlines in Indianapolis, IN
    Former Employee - Assistant Store Manager Softlines in Indianapolis, IN

    I worked at Sears

    Pros

    There are a lot of learning experiences. I worked my way up to an Assistant Store Manager before the position was eliminated.
    If you perform decently they'll allow you to move to different positions in the store.
    Nice HR hotline available for complaints if needed.
    Willing to work around school schedule.

    Cons

    Not enough training.
    They've always thrown associate's into their roles no matter what the role is.
    Many expectations set that can be difficult to meet.
    Upper management at district level is not approachable and very rude to hourly associate's.
    They generally promote based on seniority rather than actual talent and experience.

    Advice to ManagementAdvice

    Be more accepting of your staffs feedback. Your hourly associate's are the face of the company. It's generally because of them that they continue or refuse to shop with you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. At corporate not store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time (less than a year)

    Pros

    Depending on who you have for a manager can make it of break it for you

    Cons

    Way too much work load for one person. Work 60 hrs a week easy.

    Advice to ManagementAdvice

    Don't expect everyone to work 60 to 70 hrs a week. Work on best practices

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. A lot of things are changing. More of a workload than what your getting paid for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Manager in Charleston, SC
    Former Employee - Loss Prevention Manager in Charleston, SC

    I worked at Sears full-time (more than a year)

    Pros

    The benefits are great. Paid sick time/paid vacation/ time and a half +holiday pay for holidays

    Cons

    The structure is constantly changing with little to no regard for their employee's.

    Doesn't Recommend
    Negative Outlook

Work at Sears? Share Your Experiences

Sears

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.