Work in HR or Recruiting?
Sears
2.6 of 5 1,220 reviews
www.searshc.com Hoffman Estates, IL 5000+ Employees
Work in HR? Complete Your Profile

Sears Reviews

Updated May 20, 2013
All Employees Current Employees Only

2.6 1,220 reviews

                             

28% Approve of the CEO

Sears CEO & President Louis J. D'Ambrosio

Louis J. D'Ambrosio

(329 ratings)

30% of employees recommend this company to a friend
1,220 employee reviews
Relevance Date Rating
in
  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • No Opinion of CEO

 

Indianapolis, IN

Current Employee – been working at Sears part-time for more than a year

ProsAccepts people with little to no job history
Moderate amount of hours
Friendly coworkrs

ConsMinimum wage with no chance for raise
Little to no chance of advancing in carrer
Connections advance your career, not performance

Advice to Senior ManagementAcknowledge and reward well performing employees, not people you are friends with.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         

 

New Brunswick, NJ

Former Employee – worked at Sears full-time for more than a year

ProsFriendly co-workers, 50% of the managers are pretty cool, commission is pretty good if you work hard, unless you plan on making this your ultimate career it's a pretty decent short-term job

ConsManagement is constantly changing, new protocols that don't make sense, supervisors constantly on your back to sell products, there is also a TON of POLITICS!!!

Advice to Senior ManagementHire better managers!

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • Disapproves of CEO

 

Reading, PA

Former Employee – worked at Sears part-time for more than a year

ProsBenefits
Flexible Hours
Great team

ConsPoor Management
Constantly being pressured to have customers sign up for credit cards or SYWR card

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review

 

Saint Louis, MO

Former Employee – worked at Sears part-time for more than a year

ProsI was able to have a flexible schedule since it was a part-time job, management and other sales people were helpful teaching how operations worked. I like tools so it was easy for me to like the job. Discount at the store.

ConsThey have requirement to sign up credit cards, not great pay but it was just for extra money so not so bad. I spent most of my money I made on new tools

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • Disapproves of CEO

 

East Dundee, IL

Current Employee – been working at Sears part-time for more than a year

Pros*Flexible Schedule,
*great long term seasonal job opportunities for college students
*Some of the best people to work with
*customers are generally the best at this chain of clothing.
*Great opportunities for horizontal career movement (moving from one position to another).
*Responsibilities to pay ratio is good.

Cons*no real sense of company direction
*the company has been down-scaling its work force to very low numbers.
*The company is more concerned with improving its stock value than its actual physical store value.
*Great employees are defined by their ability to sign up customers for a Sears charge card. I have personally seen employees with bad customer service and a lack of work etiquette get more hours then other more deserving employees because they brought in the "credit applications".

Advice to Senior Management*You need to work on building your Human Capital. Training consists of about 12 hours of computer/online training.
*However, just about every employee that has worked for the company would tell you that computer training taught us how to do our job by a percentage of 20. The remaining 80 percent we learned on the spot with the help of management and other employees.
*Instead you should offer a detail environment analysis (3 hours), one on one training provided by management(3 hours). Then provide a shadow of cashiering (3 hours) and a shadow of management (3 hours). I can't stress enough just how much of a waste computer training is.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • Disapproves of CEO

 

Lewiston, ME

Former Employee – worked at Sears part-time for more than 3 years

ProsPositions in sales can earn up to $20/hr

ConsVery few options for full time.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • Approves of CEO

 

Tulsa, OK

Current Employee – been working at Sears full-time for more than 3 years

ProsVery nice place to work for. Everyone is very nice and fun to be around and is not a very rushed atmosphere.

ConsNot really much to say here. Just the pay is a little flat but that is with all jobs of this type.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • Disapproves of CEO

 

Denver, CO

Former Employee – worked at Sears full-time for more than a year

ProsBig company with moderate cash flow. Lots of opportunity to grow within the organization.

ConsOld Company with old process and procedures. The giant brick and morter boxes are a thing of the past and Sears needs to get with todays buyers/shoppers.
Sears should update many of the older stores to have a new look and feel and quite frankly be more relavent.

Advice to Senior ManagementPay attention to what your employees have to say.

Ensure you are working towards a model that combines online with in store experience and shrink your store footprint.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • No Opinion of CEO

 

Little Rock, AR

Current Employee – been working at Sears part-time for less than a year

ProsFlexible scheduling.
Good products to sell in the "Hardlines" area.
A great department manager in my store.
Fantastic co-workers.
Decent employee discount on some items.

ConsThe customer traffic at Sears seems to be getting thinner and thinner as time goes by.
Low base bay with not-generous-enough commissions.
Understaffed in many departments.

Advice to Senior ManagementRaise the pay.

Allow some leeway in pricing. In this day of consumer advocates on TV and radio telling people that everything is negotiable, we need to be able to let our customers do that. I've lost too many sales because someone down the street is willing to lower their list price to beat us.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Senior Management
         
  • Approves of CEO

 

Redwood City, CA

Current Employee – been working at Sears full-time for more than 3 years

Prosputting a focus on tech

Conscompany culture needs to improve

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Flag Review
110 of 1,220 Reviews RSS Feed embed Embed

Worked for Sears? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.