Sears
2.5 of 5 3,178 reviews
www.searshc.com Hoffman Estates, IL 5000+ Employees

Sears Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

2.5 3,178 reviews

                             

20% Approve of the CEO

Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert

Edward S. Lampert

(344 ratings)

30% of employees recommend this company to a friend
3,178 Employee Reviews
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Review Highlights

Pros:
  • "Company offers good work-life balance and on the job training"
    in 81 reviews
  • "great people at store level - they all try very hard to meet the standards"
    in 105 reviews
Cons:
  • "Work-Life balance; No consideration for anything employee related"
    in 79 reviews
  • "Most employees made very close to a minimum wage or right at the"
    in 130 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Great place to work

Consultative Sales Home Appliances (Current Employee)
Paducah, KY

I have been working at Sears full-time for more than 3 years

ProsSears has done nothing but provide me with higher and higher commissions since i started. My first year was 22k second was 25k third was 42k fourth was 70k and in 2013 i grossed a whopping 73k. This is amazing since i only work 35-40 hours a week as an appliance sales associate. We also receive birthday cakes each month to celebrate employees who were born that month. They are always finding ways to make working fun. I only live in a town of 35k people. in a very rural area. I feel like i owe sears so much for the things they have given to me. Thank you sears for being a great place to work.

ConsJust like every job there can be improvements. The company is having money problems and sometimes I am not sure if management knows what they want to do. However, i just keep trucking and doing my job to the best of my ability. If we all work hard and do our jobs well then i have faith that Sears will be here many years to come.

Advice to Senior ManagementI would like to see upper management visit the stores more often. A king cant run a castle from high in the tower.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent

Sales Associate (Former Employee)
Rockville, MD

I worked at Sears part-time for more than a year

ProsFlexibility to assist the customer

Conscommission based sales. training opportunities

Advice to Senior Managementmarket Sears more to different demographics. The Sears name still means something, but it's not as well known today.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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An Inside Look

Manager (Current Employee)
Hoffman Estates, IL

I have been working at Sears full-time for more than a year

ProsSears is one of the leading retailers when it comes to innovation and technology. The chairman is on board to do a lot of experimental stuff to try and revolutionize the industry.

ConsThere are a lot of politics and some of the people are really discouraged and negative because of the poor financial results

Advice to Senior ManagementPlease improve our compensation package. Our insurance options are expensive and they suck. And you don't do any matching into a 401K? Why would I invest in the company savings plan if you are not even willing to invest in it with me?

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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great place to work

Consultative Sales Associate - Electronics (Current Employee)
Pitts, PA

I have been working at Sears part-time for less than a year

Prosgood pay, good people, good products

Consmangers can be tough, lack of customers at times

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Anonymous Employee (Current Employee)

I have been working at Sears

Proslots of overtime
its a job

Constechs have no real support management just worry about sales not repairs and support
no job security

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Loved the people

Softlines MCA (Current Employee)
Coralville, IA

I have been working at Sears full-time for more than a year

ProsI absolutely loved my coworkers. That is the only they received a 3 star because I loved my job because of my coworkers, and you could a super long lunch and they did nothing because they don't have time a limit on lunches as long as you are clocked out for 25 minutes.

ConsEverything else sucked, very low wage, a lot of running around, I mean literally at times I had to run from one end of the store to the other, a lot of up and down.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2+ years, Upper management sucks but lower management: like leads can be pretty amazing

Merchandise and Customer Assistant (Current Employee)
Tallahassee, FL

I have been working at Sears part-time for more than 3 years

ProsFlexible schedule as a student, good coworkers, overall nice people

Consminimum wage, overworked as a cashier, stressful, a big focus on credit

Advice to Senior ManagementDo not be rude to your employees in front of others. If you are going to do so, do it in private.

No, I would not recommend this company to a friend

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Great place to work

Solutions Architect (Current Employee)
Hoffman Estates, IL

I have been working at Sears full-time for more than a year

ProsFlexible work hours
Good work-life balance

ConsDifficult to collaborate with different business units.

Yes, I would recommend this company to a friend

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Best Career Move!

Marketing Manager (Current Employee)
Hoffman Estates, IL

I have been working at Sears full-time for more than a year

ProsCompetitive compensation, abundance of career opportunities, excellent vision from senior leadership (CEO) to turn the company around. The company is considered a leader of many industry firsts with an innovative approach to a retail industry that is revolutionizing the way customers interact.

ConsLong hours, work weekends, training could be better in certain areas of the company. Not all associates are welcome to the changes and fast pace asked by senior leadership.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

Sears home improvement

Anonymous Employee (Current Employee)
Lake Mary, FL

I have been working at Sears full-time for more than 3 years

ProsGreat place for growth. Great oppertunities

Conspolitics. there are a lot of them

Advice to Senior ManagementCompensation

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Sears reviews and ratings — including employee satisfaction and approval rating for Sears CEO Edward S. Lampert . All 3,178 reviews posted anonymously by Sears employees.