Sears Reviews

Pros

Not very demanding
Opportunities for performance-based pay
Structured work environment
Highly-knowledgeable management
Management is very friendly

Cons

Retail work hours
Cumbersome points-of-sale
Overly-pushed to encourage customers to apply for credit cards and rewards programs, this always created an uncomfortable feeling.
Overseas HR department is very difficult to understand over the phone.

Advice to Senior Management

Make expectations of your workers more clear to them. Your workers want to be motivated to succeed.

Pros

Its good company to work for. Opportunity learn and grow

Cons

need better employee engagement at sears india.

Pros

Hours were sporadic, nice management....I learned a lot.

Cons

Commissions stolen, hours cut, causes issues.

Advice to Senior Management

Keep hours consistent, more structure needed.

Pros

-worked with good people, both bosses and employees
-good environment to get work done
-respect to authority from my subordinates

Cons

-the pay could be a little better
-it is not competitive enough between co-workers
-there is not a lot of company loyalty

Advice to Senior Management

-There should be better pay and a more competitive working environment. I like the working atmosphere and always felt good coming into work.

Pros

The level of feedback from management on performance is outstanding. Some of the processes and procedures seem unnecessary, but overall not a bad place to work.

Cons

Many highschool, or fresh out of highschool employees that don't know how to appreciate having a job. Takes an act of congress to let an incapable manager go.

Advice to Senior Management

If multiple people have complained, and informed you of a manager not performing at the level he should be, do something about it. Focus on customer service a little more than credit applications and shop your way rewards cards.

Pros

Good hours nice customers ok. The benefits could definitely be better but at least passable. Sears is in serious trouble along with K-Mart stores. Hopefully we can think of some good changes so that there will be some decent growth.

Cons

Low pay not very good benefits. Job security is very iffy and unstable. Sears used ot be such a reputable store and so important in the history of USA retail.

Advice to Senior Management

Raise salaries get us better benefits. Better health health insurance. More vacation time and holiday pay increased would be absolutely wonderful. That would be really great. All employees would greatly appreciate that.

Pros

I still have not found a job that I can make as good or better money than Sears. It was very structured. There was a clear order of who to report to when there was an issue.

Cons

The day to day job duties seemed to change depending on who you ask. There was almost never congratulations unless you were the #1 in the entire region. It was very difficult trying to hire good employees.

Advice to Senior Management

Don't focus so much on the details. The big picture needs to be perfect before you start nit-picking about the details.

Pros

works with your school schedule. Can make good money per hour if you are a good salesmen. Work with fun people

Cons

poor benefits, bad managers, no trust among staff and managers, dirty stores, cheap products, bad morale, high pressure, no loyalty

Advice to Senior Management

Promote from within, carry more american brands, carry better quality merch, keep the stores clean and inviting, offer better benefits to retain good employees

Pros

-You are given ample resources and tools to help you with the job
-Good salary and benefits
-Most team members are helpful and will answer any questions you have

Cons

-Long hours
-Stressful environment
-Technology and computers are out-of-date, and IT help is outsourced from another company
-Not clear on what was expected of me
-Received much more negative feedback than positive from management
-Given overload of information and training to use within my job, but it wasn't put into a helpful context

Advice to Senior Management

Management needs to make their expectations clear without having new employees figure them out on their own, especially since many assistant buyers come directly from college with little to no experience in the actual corporate workplace. Also, giving a little positive feedback once in a while never hurt anyone.

Pros

Reasonable pay (during holiday season), good entry into sales. Good job for a young adult needing experience in sales and trying to build a resume.

Cons

Poor training programs, not up to par in common managerial practices and horrible sales metrics which the management team uses to lead the associates (rather than using healthy relational approaches to work with and manage associates the metrics and sales drive management's decision making and approach to employees.)

Advice to Senior Management

Quit investing in the non-essentials ( like iPad's) to improve business. Rather invest in your most important existing assets, your employees and buildings.