Sears Reviews

Updated October 31, 2014
Updated October 31, 2014
4,071 Reviews
2.5
4,071 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
799 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 97 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 139 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 105 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 194 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Strenuous work, but with some free time to slack off as well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Footwear MCA
    Former Employee - Footwear MCA

    I worked at Sears part-time (less than an year)

    Pros

    You know what to expect when you come in to work everyday - no surprises or extra tacked on responsibilities
    Sometimes it's so slow that you can just hang around in the backroom and read
    The break room was nice - large tv, comfy couches, and magazines galore

    Cons

    Lots of stooping and kneeling when you restock or clean up the shoe area.
    Lazy co-workers that spend most of their shift in the backroom.
    The workboot area is a pain to clean up because the shoes are so heavy.
    Inflexible scheduling

    Recommends
    Negative Outlook
  2. 3 people found this helpful  

    District Training facilitator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DTF
    Current Employee - DTF

    I have been working at Sears full-time (less than an year)

    Pros

    Lots of flexibility in schedule and love the team.

    Cons

    Not sure if they will be around in 1 yr

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Tampa, FL
    Current Employee - Sales in Tampa, FL

    I have been working at Sears full-time (more than 10 years)

    Pros

    great products,to be proud of representing, like Kenmore, Craftsman, Whirlpool, Samsung,Maytag,LG, BOSH the list just continues . Sales are easy when you have a product that people want.

    Cons

    The few down sides are simply with anything that deals with product, and production, put service in the mix, add the consumer then you can have a fun day

    Advice to ManagementAdvice

    always listen to your people on the front lines, they talk with the consumers and know what people complain about

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Hire Wages , Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Central Salesman in Bensalem, PA
    Former Employee - Brand Central Salesman in Bensalem, PA

    I worked at Sears full-time (more than 5 years)

    Pros

    The people you work with become lifelong friends , Great discounts on everything , Company works to accomadate your schedule

    Cons

    I worked in the brand central department selling appliances , The commissions have been cut so you can barely make a decent living , Too much pressure to open a Sears Credit Card when the interest rate is much too high , Must lower the price of the extended warranties much to high on all appliances especially refrigerators

    Advice to ManagementAdvice

    Stop putting so much emphasis on opening credit card applications , Lower the prices of the extended warranties on all appliances , Stop having weekly sales meeting that make you come in 2 hrs before your shift starts

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Sears Home Improvements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX

    I worked at Sears full-time (more than 3 years)

    Pros

    Flexible and family friendly as long as you make it to your appointments

    Cons

    Many Hours and you could go weeks without pay if you did not sale something

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Professional work environment with quality hard-working coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears as a contractor (less than an year)

    Pros

    Ability to work from home and technology supports remote workers.

    Cons

    Large amount of contract workers with no time-off benefits and limited access to resources.

    Advice to ManagementAdvice

    Sudden project changes not only bring down morale in the office, it wastes the company's money and resources.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Ok place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time

    Pros

    Great culture, always wants to put members first

    Cons

    Lots of drama!! Also health insurance went up year after year. Pay is not as nice as some other retailers

    Advice to ManagementAdvice

    Pay those more that have the ambition to move forward.

  9.  

    Great for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Large Appliance Sales Associate in Atlantic City, NJ
    Former Employee - Large Appliance Sales Associate in Atlantic City, NJ

    I worked at Sears full-time (more than 3 years)

    Pros

    A lot of room for movement. Great for building experience for young people as a cashier.

    Cons

    No competitive wages, human resources are useless, and plenty room for abuse of power.

    Advice to ManagementAdvice

    need more positive reinforcement, allow raises, keep a close eye on rules not being broken.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Great place !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Sears full-time (more than an year)

    Pros

    salary plus commission are good if you are a good salesperson

    Cons

    as a salesperson talking on the phone all day could be exhausting

  11.  

    Tech Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Pros

    Very Chill Work Enviroment and nice co-workers.

    Cons

    Hours Vary and Overtime As Well

    Advice to ManagementAdvice

    More Bonuses To Agents

    Disapproves of CEO

Work at Sears? Share Your Experiences

Sears

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.