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Sears
2.6 of 5 1,225 reviews
www.searshc.com Hoffman Estates, IL 5000+ Employees
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Sears Reviews

Updated May 24, 2013
All Employees Current Employees Only

2.6 1,225 reviews

                             

28% Approve of the CEO

Sears CEO & President Louis J. D'Ambrosio

Louis J. D'Ambrosio

(330 ratings)

30% of employees recommend this company to a friend
1,225 employee reviews
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1 person found this helpful  

Bel Air, MD

Former Employee – worked at Sears part-time for less than a year

ProsWith extended stay opportunities to move up. Credit sales reflects well to managers and based on that your opportunities may grow. Atmosphere of the common workers was pretty good.

ConsEthically speaking the selling of credit to customers who are possibly unable to make payments and fully understand the implications of what they are signing. Only those who are accepted into the credit program may get benefits from a lengthy sign up process. Gift cards were used as incentive to manipulate customers. Management often indirectly threatened to fire those who they felt were not producing at the drop of a dime.

Advice to Senior ManagementDevelope more camaraderie between management and common employees. Little to no none existed.

No, I would not recommend this company to a friend

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Former Employee – worked at Sears part-time for more than 8 years

ProsComission pay rate was good when store was busy. Flexible scheduling except for around holidays when retail business is busy. Managers are supportive and help with learning sales techniques. Recognition for consistantly exceeding of goals with bonus pay.

ConsSelling of some things like credit and protection agreements was some what difficult and high pressure from management to reach goals for those who were below. Basically laid off from store closing, and part time employees are not eligible for severance/transition package.

Advice to Senior ManagementHelp out those employees that have worked part time for many years that are being laid off. Not practical to relocate.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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North Wales, PA

Former Employee – worked at Sears part-time for less than a year

ProsIt was a fun experience getting to know all the mangers and meeting new people.

ConsThe training was terrible as well as management superivision

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Chula Vista, CA

Former Employee – worked at Sears full-time for more than a year

ProsGreat Commission structure. Friendly coworkers, and customers. Will work around your schedule. Never used the benefits so don't no if they are good.

ConsSome of the department leads and managers treat this job like a high school. You have to be part of their outside work click to move up. Childish gossip.

No, I would not recommend this company to a friend

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Indianapolis, IN

Current Employee – been working at Sears part-time for more than a year

ProsAccepts people with little to no job history
Moderate amount of hours
Friendly coworkrs

ConsMinimum wage with no chance for raise
Little to no chance of advancing in carrer
Connections advance your career, not performance

Advice to Senior ManagementAcknowledge and reward well performing employees, not people you are friends with.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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New Brunswick, NJ

Former Employee – worked at Sears full-time for more than a year

ProsFriendly co-workers, 50% of the managers are pretty cool, commission is pretty good if you work hard, unless you plan on making this your ultimate career it's a pretty decent short-term job

ConsManagement is constantly changing, new protocols that don't make sense, supervisors constantly on your back to sell products, there is also a TON of POLITICS!!!

Advice to Senior ManagementHire better managers!

Yes, I would recommend this company to a friend

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Reading, PA

Former Employee – worked at Sears part-time for more than a year

ProsBenefits
Flexible Hours
Great team

ConsPoor Management
Constantly being pressured to have customers sign up for credit cards or SYWR card

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Saint Louis, MO

Former Employee – worked at Sears part-time for more than a year

ProsI was able to have a flexible schedule since it was a part-time job, management and other sales people were helpful teaching how operations worked. I like tools so it was easy for me to like the job. Discount at the store.

ConsThey have requirement to sign up credit cards, not great pay but it was just for extra money so not so bad. I spent most of my money I made on new tools

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East Dundee, IL

Current Employee – been working at Sears part-time for more than a year

Pros*Flexible Schedule,
*great long term seasonal job opportunities for college students
*Some of the best people to work with
*customers are generally the best at this chain of clothing.
*Great opportunities for horizontal career movement (moving from one position to another).
*Responsibilities to pay ratio is good.

Cons*no real sense of company direction
*the company has been down-scaling its work force to very low numbers.
*The company is more concerned with improving its stock value than its actual physical store value.
*Great employees are defined by their ability to sign up customers for a Sears charge card. I have personally seen employees with bad customer service and a lack of work etiquette get more hours then other more deserving employees because they brought in the "credit applications".

Advice to Senior Management*You need to work on building your Human Capital. Training consists of about 12 hours of computer/online training.
*However, just about every employee that has worked for the company would tell you that computer training taught us how to do our job by a percentage of 20. The remaining 80 percent we learned on the spot with the help of management and other employees.
*Instead you should offer a detail environment analysis (3 hours), one on one training provided by management(3 hours). Then provide a shadow of cashiering (3 hours) and a shadow of management (3 hours). I can't stress enough just how much of a waste computer training is.

Yes, I would recommend this company to a friend

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Lewiston, ME

Former Employee – worked at Sears part-time for more than 3 years

ProsPositions in sales can earn up to $20/hr

ConsVery few options for full time.

No, I would not recommend this company to a friend

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