Sears

www.searshc.com
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Sears Reviews

Updated March 1, 2015
Updated March 1, 2015
4,622 Reviews
3.0
4,622 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
1,046 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Challenging, Rewarding, idea generating positions at Sears Home Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Solutions Advisor/Lead Generater in Madison, WI
    Current Employee - Home Solutions Advisor/Lead Generater in Madison, WI

    I have been working at Sears

    Pros

    Sears Holdings Mission Statement and supporting cultural ideas that promote excellence through ingenuity by receiving and giving constant feedback. Focused Recognition tools are utilized daily to ensure everyone is recognized for going above and beyond the call of duty.

    Cons

    Recovering from the economic downturn is not an easy thing for a company to do. I encourage Sears to join the wave of the future and remain open to embracing the latest technology, Sometimes we receive word that changes for the better get stopped because "we never did it that way before" when in fact, that's exactly why we should be open to trying them out.

    Advice to ManagementAdvice

    Keep doing what your doing! Listen to your employees...they are your best asset. Move forward with the cultural value and change the negative stigma that Sears started to gain. If people could see what's going on behind the scenes now, everyone would want to join us to work here!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Engineers perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Hoffman Estates, IL
    Current Employee - Systems Engineer in Hoffman Estates, IL

    I have been working at Sears full-time (more than 5 years)

    Pros

    Depending on the business unit you work in, the use of more recent technology stacks is promising, providing opportunities to learn and advance.

    Cons

    Work-life balance is tough, frequent periods of work days extending into nights and weekends. Health care benefits are poor, better off going to the marketplace. Promotions and pay hikes are far and few.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    I suggest working in another retail store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Sears

    Pros

    They work with your schedule if you're going to school.

    Cons

    Credit card applications
    Favoritism
    Nosy coworkers

    Advice to ManagementAdvice

    Don't set up your standards way too high on credit card apps since it's impossible when the store is always empty. Focus on customer service instead of credit applications!

    Doesn't Recommend
    Negative Outlook
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  5.  

    Enjoy learning while assisting members with their needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Wonderful work environment, flexible work schedules

    Cons

    sometimes there are communication gaps between shifts

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Health Expert Consultant for Building Brand Awareness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Consultant in Chicago, IL
    Current Employee - Health Consultant in Chicago, IL

    I have been working at Sears

    Pros

    Expanding category for company using social influence

    Cons

    Management changes regularly and direction isn't clear on strategies

    Advice to ManagementAdvice

    Consistent messaging and direction for consultants encouraged

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Sears - Sales Project Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Consultant
    Current Employee - Project Consultant

    I have been working at Sears full-time (more than 3 years)

    Pros

    - Preset sales appointments
    - Great training on products and procedures
    - Tight knit team
    - Management really cares about individual employee success

    Cons

    - Commission based
    - Long days
    - Lots of traveling
    - Occasionally an appointment isn't properly vetted
    - Prices are not always economically competitive; Sears offers an incredible product and has great security for consumers, however Sears is competing against small companies selling similar products but that are of lesser quality and cost. For consumers shopping on price point and not quality or stability it is difficult to compete.

    Advice to ManagementAdvice

    Management is Superb!!

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Its a customer focused company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at Sears full-time (more than a year)

    Pros

    Great place to learn and work on some innovative technologies

    Cons

    Dearth of good senior leadership

    Advice to ManagementAdvice

    Let the attrition of senior leadership not affect existing employees,

  9.  

    was good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    good people, environment , salary , place, position

    Cons

    customers, managers , coworkers, salary, merchendise

  10.  

    Great place and people

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    fun, creative work. Enjoyed taking photos. Every day was different, got to work with people.

    Cons

    Not a lot of pay or benefits. More recognition for sales achievements could be a plus. Christmas season is always crazy.

    Recommends
    Approves of CEO
  11.  

    Inventory analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    Awesome Team, Good Work-Life Balance, Worked out at lunch, good cafeteria, Good people , worked from home 1 day a week

    Cons

    I had a far commute ( lived in city ), getting promoted was unfair - had to put in TIME rather than good work

    Advice to ManagementAdvice

    Promotions should be given to those who have proved themselves, not because you're there for 2 years.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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