Sears Reviews

Updated August 29, 2015
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2.5
Rating Trends
Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
1,490 Ratings

Pros
  • Better than most retailers when it comes to work life balance (in 98 reviews)

  • Great people to work with on a daily basis (in 145 reviews)

Cons
  • Extremely poor work life balance (in 108 reviews)

  • I hate selling credit cards to customers (in 204 reviews)

More Pros and Cons

5,719 Employee Reviews

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  1. Consultant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very friendly and social atmosphere.

    Cons

    Rather old technology. Really need to upgrade technology for all facets of business.


  2. Great if also being a caretaker to my mother.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Titusville, FL
    Former Employee - Retail Sales Consultant in Titusville, FL
    Recommends
    Positive Outlook

    I worked at Sears part-time (More than 10 years)

    Pros

    It is a nice family oriented big business

    Cons

    too low a pay with the cost of living going up.

    Advice to Management

    increase the base pay as it is not good if we have no customers.


  3. Human Resources Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears (More than 3 years)

    Pros

    Flexibility, quality of work, great atmosphere

    Cons

    Uncertain of the future of the Company

    Advice to Management

    Hire a legitimate CEO to drive the business


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  5. Kitchen Project Coordinator-SALES

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultive Sales Associate- Home Improvement in Los Angeles, CA
    Former Employee - Consultive Sales Associate- Home Improvement in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I really enjoyed working with my Co-workers

    Cons

    In outside sales...making a sale and finding out that customer does not quialify for finance.

    Advice to Management

    Helping out when there is a struggle and not ignoring it.


  6. Senior product manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Lazy and political bbbb bbb

    Cons

    Politics. Ggggg. Hhhh. Cccc. Mnn

    Advice to Management

    Coaching and identify ur best talents


  7. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    One of the pros of working here is that they take a great effort to train you. When you need help, a supervisor is usually there.

    Cons

    One of the cons here is that management will always push you to sell credit card applications. There are times where the store is disorganized and understaffed.

    Advice to Management

    Management should change the policy regarding the receipts. Sears is notorious for printing out pages of receipts when it can simply be one page.


  8. Sears

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Sears full-time

    Pros

    Team, Flexibility, ARG, Location and Culture

    Cons

    Salary and promotions, heath benefits and no retirement or match.


  9. Region Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales, Home Improvement Category in Liberty Township, OH
    Current Employee - Director of Sales, Home Improvement Category in Liberty Township, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears full-time (More than a year)

    Pros

    People are great, dedication to the mission and strategy are very apparent

    Cons

    Just need to move fast to eliminate wasted productivity and get results


  10. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good work environment, friendly staff. Everyone there (noncommissioned at least) all help you out and do whatever to help you succeed.

    Cons

    Metrics. So many metrics. They ask you to juggle 50 different things all at once and chew your heads off if you don't meet a single goal.

    Advice to Management

    Pay more than minimum wage. The work is worth a whole lot more.


  11. Helpful (1)

    Sears Electronics Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fresno, CA
    Former Employee - Anonymous Employee in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears part-time (More than a year)

    Pros

    It was a good place to gain experience in the commission sales lifestyle.

    Cons

    Sears is just plain out of money. They don't even have the liquidity to keep their shelves fully stocked. The store is now dimly lit during the week to conserve money. They're even eliminating commission in the electronics department; which personally would have cost me $10,000 a year.

    Advice to Management

    Get out while you can still have "currently employed" on your resumè.



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