Sears Reviews

Updated July 1, 2015
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2.5
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Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
1,315 Ratings

Pros
  • Better than most retailers when it comes to work life balance (in 98 reviews)

  • Great people to work with on a daily basis (in 145 reviews)

Cons
  • Extremely poor work life balance (in 108 reviews)

  • I hate selling credit cards to customers (in 204 reviews)

More Pros and Cons

5,298 Employee Reviews

Sort: Popular Rating Date
  1. Great manager and great team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pricing Intern in Hoffman, IL
    Former Employee - Pricing Intern in Hoffman, IL

    I worked at Sears part-time (Less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    The team and manager are great and working hard to solve problems. Work life balance.

    Cons

    The leadership team should develop a clear strategy and communicate it with employees.


  2. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly people, fun environment, flexible

    Cons

    Unreliable hours, poor pay, too much pressure to sell credit cards


  3. Good starting job

    Current Employee - Cashier in Johnson City, TN
    Current Employee - Cashier in Johnson City, TN

    I have been working at Sears part-time (Less than a year)

    Pros

    friendly co-workers, and lots of sale experience

    Cons

    management bases schedule according to credit not how good of an employee you are

    Advice to Management

    get to know your employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Okay place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fine Jewelry Sales Lead in Baltimore, MD
    Current Employee - Fine Jewelry Sales Lead in Baltimore, MD

    I have been working at Sears (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule if needed unless you make it to management then they kind of own you.
    The people you work with and the customers are generally nice.
    If you work hard there are chances for advancement and movement.

    Cons

    Once I made it to management they basically wanted me available 7 days a week. Someone was even told that they could not go to school full time because if they did they would have to be demoted because of availability.

    Advice to Management

    Produce a feeling of stability within the company.


  6. Buyer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Neutral Outlook
    Neutral Outlook

    Pros

    Great team. Solid individuals throughout each BU.

    Cons

    Siloed business units. Sum not as great as its parts.


  7. Great for Beginners

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL

    I have been working at Sears full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Cutting Edge Technologies, Lot of Scope to learn, Variety of Projects to work on

    Cons

    Sometimes extra work load, but that is anyways good for career growth.


  8. Awesome place to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Illinois in Schaumburg, IL
    Current Employee - Illinois in Schaumburg, IL

    I have been working at Sears

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great work ethics to work

    Cons

    Unstable company and contant change

    Advice to Management

    none


  9. Great Boss

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atco, NJ
    Current Employee - Sales Associate in Atco, NJ

    I have been working at Sears part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Everyone at this store is really nice and helpful

    Cons

    Sears doesn't give raises

    Advice to Management

    Give raises


  10. Focussed on short term, lost vision

    Former Employee - IT Consultant PMO
    Former Employee - IT Consultant PMO

    I worked at Sears

    Pros

    stay out of the mainstream and they will not stress you.

    Cons

    managers too busy on showing how good they are and not on the big picture of long term growth

    Advice to Management

    Go back to mature strategies


  11. Space Management Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Planning Analyst in Grand Rapids, MI
    Former Employee - Merchandise Planning Analyst in Grand Rapids, MI

    I worked at Sears (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great work life balance, decent pay for responsibilities, excellent corporate campus, slightly away from crowdedness of downtown Chicago. Parking is good.

    Cons

    Mediocre benefits, company is failing, space management standards are nowhere close to acceptable, and performance reviews are rare. Far too much turnover for many reasons.

    Advice to Management

    Begin listening to the outside consumer base on what is actually necessary for brick and mortar retail. Ecommerce will not save the company (that was once an absolute legend and an example in the retail world).



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