Sears Reviews

Updated October 21, 2014
Updated October 21, 2014
4,001 Reviews
2.5
4,001 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
767 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 94 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 134 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 105 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 188 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    District Training facilitator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DTF
    Current Employee - DTF

    I have been working at Sears full-time (less than an year)

    Pros

    Lots of flexibility in schedule and love the team.

    Cons

    Not sure if they will be around in 1 yr

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hutchinson, KS
    Former Employee - Sales Associate in Hutchinson, KS

    I worked at Sears part-time (more than an year)

    Pros

    Super easy to sell. Everyone was pretty chill if you could sell a decent amount. And that was amount wasn't very much.

    Cons

    Working I'm hardware was easy. Most people already know what they want. Logistics could use some improvement however. I heard there pay is awful.

    Advice to ManagementAdvice

    Do something to compete with home depot and lowes.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Rapid Resolution -- Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rapid Resolution -- Call Center in Tucson, AZ
    Current Employee - Rapid Resolution -- Call Center in Tucson, AZ

    I have been working at Sears full-time (more than an year)

    Pros

    Consistency in hours and pay on time.

    Cons

    Did not recognize employees for hard work and you're just a cog in a wheel. Boring and not fun place to work.

    Advice to ManagementAdvice

    Old business views, very conservative and not fun.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Don't get stuck here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA

    I have been working at Sears part-time (less than an year)

    Pros

    Co workers are great and department management did a competent job of training. Working with certain customers is very fulfilling. Breaks are very long.

    Cons

    Stressful and results oriented job with unruly expectations. Senior management did not do a good job of communicating with department heads. Low wages for the work being done.

    Advice to ManagementAdvice

    Make sure to be more

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    they are good people. work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time

    Pros

    it is pretty good, they provide training

    Cons

    they can be too bossy

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    It was great, Bruce Cochran provided a great team atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Jefferson Valley, NY
    Former Employee - Sales Associate in Jefferson Valley, NY

    I worked at Sears full-time (more than 3 years)

    Pros

    The best thing about working at Sears as a Sales Associate are the benefits. Employee appreciation days, holiday pay and depending at which branch you work in, consistent sales.

    Cons

    There were no cons, they provided proper training every week about current and new products. There is a lot of growth within the company as long as you work hard and stay positive.

    Advice to ManagementAdvice

    Keep the pay rate the same and increase more sales advertisement through commercials or online ads.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Its alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Boston, MA
    Current Employee - Sales Associate in Boston, MA

    I have been working at Sears part-time (more than an year)

    Pros

    Sales associate position was awsome . Base + comish

    Cons

    Pay, managment, hours but it wasnt too bad. my manager was nice

    Advice to ManagementAdvice

    loosen up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    It was great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Sears (less than an year)

    Pros

    Money was great. Hours were good.

    Cons

    Credit apps were a bit pushy.

    Recommends
    Neutral Outlook
  10.  

    Interesting Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Lead in Santa Cruz, CA
    Current Employee - Cashier Lead in Santa Cruz, CA

    I have been working at Sears full-time (more than an year)

    Pros

    Always busy, dealing with customer issues.

    Cons

    Doing things that are not in your job description.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Could be something truly great...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultative Sales Associate in Gadsden, AL
    Current Employee - Consultative Sales Associate in Gadsden, AL

    I have been working at Sears part-time (more than an year)

    Pros

    Flexible hours, friendly coworkers, great local management team

    Cons

    Company is tanking, truly horrible employees keep their jobs and are never punished, store can be a ghost town, CEO would rather do stock buybacks than invest in the stores, stores look really dated

    Advice to ManagementAdvice

    Get rid of the garbage employees and advertise locally, get better products

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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