Sears Reviews

Updated July 4, 2015
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2.5
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Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
1,314 Ratings

Pros
  • Better than most retailers when it comes to work life balance (in 98 reviews)

  • Great people to work with on a daily basis (in 145 reviews)

Cons
  • Extremely poor work life balance (in 108 reviews)

  • I hate selling credit cards to customers (in 204 reviews)

More Pros and Cons

5,319 Employee Reviews

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  1. Helpful (1)

    A learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultative Sales Associate in North Charleston, SC
    Current Employee - Consultative Sales Associate in North Charleston, SC

    I have been working at Sears part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a great stepping stone. You'll teach yourself how to be professional. If you love to challenge yourself Sears is the place to it at. Good job for students.

    Cons

    No raises, no promotions, it's like doing free labor. Management lack knowledge and leadership. Management refuses to listen to the associates. There's really no future at Sears.

    Advice to Management

    Listen to your associates more.


  2. retail salesman

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Texas in Austin, TX
    Former Employee - Texas in Austin, TX

    I worked at Sears

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and schedule. Friendly environment. There is a chance to move up into the first tier of management if you work hard and don't screw up.

    Cons

    They like to micro manage a lot of the time, like your not smart enough. The break room needs to be cleaned more on a regular basis.

    Advice to Management

    After your employed to can sign for a management training program. The higher ups select the candidates that best fill the qualifications


  3. Not what it used to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Lancaster, PA
    Current Employee - Sales Consultant in Lancaster, PA

    I have been working at Sears full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good company to work for; they treat us well and pay the SKILLED workers well.

    Cons

    Most positions are EXTREMELY underpaid and there is NO chance for advancement.

    Advice to Management

    Remodel the stores and hire competent managers.


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  5. HR Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great culture, teamwork, great place to work

    Cons

    lack of communication coming from the top

    Advice to Management

    Needs to improve communication with employees.


  6. sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    the pros of working in sears the hours are good and the schedules to work there are very flexible.

    Cons

    You have to work really hard for your pay because its a commission based job. However, you need to have a lot of knowledge in a certain department in sears, in order to make a decent pay of living.


  7. Customer Service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    The hours can be flexible.

    Cons

    Low pay. Low discount. Management is not in tune of what is going on. Losing business to competitors and closing stores. Have to stand on your feet up to 12 hours.

    Advice to Management

    Replace upper management with people who know the retail business. Most of the upper management does not have a retail background.


  8. sears

    Current Employee - Sales Consultant in Houston, TX
    Current Employee - Sales Consultant in Houston, TX

    I have been working at Sears part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    its fast paced and its a small one i work at so not much hassle

    Cons

    people are not always reliable. sometimes srtraight annoying

    Advice to Management

    nothing reallyu. they are really nice people


  9. Great Atmosphere - Bad Corporate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultative Sales Home Appliances in Raleigh, NC
    Current Employee - Consultative Sales Home Appliances in Raleigh, NC

    I have been working at Sears full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Sears is a good place to work if you want; fun work environment with good coworkers, great pay (if you're good), commission (see cons)

    Cons

    Corporate has know idea what they are doing, they spend money on things that don't need to be fixed. They keep cutting back employees commission to almost nothing. They promote people just for being there longer and not for actual skill sets.

    Advice to Management

    Listen to your employees, and treat them right, and compensate them well or we will all leave.


  10. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly people, fun environment, flexible

    Cons

    Unreliable hours, poor pay, too much pressure to sell credit cards


  11. Helpful (1)

    Good starting job

    Current Employee - Cashier in Johnson City, TN
    Current Employee - Cashier in Johnson City, TN

    I have been working at Sears part-time (Less than a year)

    Pros

    friendly co-workers, and lots of sale experience

    Cons

    management bases schedule according to credit not how good of an employee you are

    Advice to Management

    get to know your employees



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