Sears Reviews

Updated September 1, 2015
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2.5
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Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
1,514 Ratings

Pros
  • Better than most retailers when it comes to work life balance (in 98 reviews)

  • Great people to work with on a daily basis (in 145 reviews)

Cons
  • Extremely poor work life balance (in 108 reviews)

  • I hate selling credit cards to customers (in 204 reviews)

More Pros and Cons

5,740 Employee Reviews

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  1. Pretty Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time

    Pros

    They stay true to your schedule. Coworkers are very friendly and patient with new workers. Some management can really improve your need to succeed and give you the extra push for wanting better.

    Cons

    They can and will change their schedule day of(within your allowed schedule). Credits is a large need and hours depend on how many you can get. Only move up after a few years.


  2. The only complaint I have is that there is no night differential for 3rd shift

    Current Employee - Watehouse Employee in Swedesboro, NJ
    Current Employee - Watehouse Employee in Swedesboro, NJ

    Pros

    Very laid back, time off requests are always met. Team leads and managers are very helpful and are willing to train you in different areas

    Cons

    As stated previously, there is no night differential for 3rd shift employees. Can not seem to get reliable workers because of this

    Advice to Management

    Increase the pay


  3. automotive tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Specialist in New Brunswick, NJ
    Former Employee - Technical Specialist in New Brunswick, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sears full-time

    Pros

    flexible hours, good people to work with, equipment and tools were readily available. getting parts was usually an easy task.

    Cons

    flexible hours means you have to work weekends, management always trying to tinker with staffing and expectations were not always realistic, pay should be better.

    Advice to Management

    Always make sure to have enough staff on hand, frustrating when understaffed and overworked. make the pay scales more reflective on performance, not just years of service.


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  5. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Lake Havasu City, AZ
    Current Employee - Store Manager in Lake Havasu City, AZ

    I have been working at Sears (More than 8 years)

    Pros

    Love my co-workers Commission pay here is great

    Cons

    Commission based sales can also be a con


  6. cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Diego, CA
    Current Employee - Cashier in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sears (Less than a year)

    Pros

    great stores, CLEAN STORES, GREAT EMPLOYEE DISCOUNTS

    Cons

    part time it only gives you 4hrs or 8 hrs a week and on high season 25 the most


  7. Store Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears (More than a year)

    Pros

    There were honestly very few pros to working at Sears, but the few pros I did have were the associate discount, flexible scheduling (my management team was pretty good about this) and

    Cons

    The cons are numerous. Unreasonable credit, rewards, and email update metrics. Hours were determined based solely on metrics attainment, leading to a vicious cycle of no-hours, no-credit, less hours, less credit. The company is overall failing. No opportunity for advancement or pay raises.

    Advice to Management

    Try to save the company - realize when your goals are unattainable and detract from the customer experience. Pay attention to your associates and customers, and learn from your mistakes, STOP repeating them.


  8. CSA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Made decent money for being a student

    Cons

    upper management (RM; CEO) were tools. Really don't know anything about automotive sales

    Advice to Management

    hire internally


  9. The people make this place tolerable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people, no clock watchers

    Cons

    No raises in 10yrs, no 401k match

    Advice to Management

    Bring back 401k matching!


  10. Corporate role

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    Pros

    The overall environment at Sears was great and they provided a very flexible working schedule. The employee population is great and I had a great team that I was a part of. The pay for the most part was good from a base salary standpoint, but bonuses didn't pay out due to the financial situation the company was in.

    Cons

    The biggest negative had to do with their benefits. There was no match on the 401K since the company was in fairly bad financial shape.

    Advice to Management

    Continue to try creating a space where the company will do well from an on-line standpoint.


  11. Great if also being a caretaker to my mother.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Titusville, FL
    Former Employee - Retail Sales Consultant in Titusville, FL
    Recommends
    Positive Outlook

    I worked at Sears part-time (More than 10 years)

    Pros

    It is a nice family oriented big business

    Cons

    too low a pay with the cost of living going up.

    Advice to Management

    increase the base pay as it is not good if we have no customers.



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