Sears

  www.searshc.com
  www.searshc.com

Sears Reviews

Updated December 17, 2014
Updated December 17, 2014
4,268 Reviews
2.5
4,268 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
900 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    nobody knows what's going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultative Sales Associate - Electronics in Tulsa, OK
    Former Employee - Consultative Sales Associate - Electronics in Tulsa, OK

    I worked at Sears part-time (less than an year)

    Pros

    Great coworkers. I feel privileged to have worked with them.

    Cons

    Focus too much on numbers. Our district manager is an insulting woman who lives to intimidate others. No trust whatsoever between corporate and store level employees.

    Advice to ManagementAdvice

    Be kind, be respectful, and be sincere to your employees. You only have a job because of them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Houston, TX
    Current Employee - Sales in Houston, TX

    I have been working at Sears

    Pros

    Great pay for working students

    Cons

    Working weekends and no family time

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Wonderful people to work with, I enjoyed it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MCA in Waterford, MI
    Former Employee - MCA in Waterford, MI

    I worked at Sears

    Pros

    Sears/Kmart card along with employee discount 10%?
    Flexible hours, coworkers more then helpful, fun holiday food, easy going work. I had an amazing MCA supervisor

    Cons

    Challenges when helping customers, certain departments did not always have available associates to help, like jewelry or shoes, but we tried help each other, not always a manager was available, was no customer service desk.
    Watch out for shoplifters and made up return tags. Wasn't a pressure job
    Part time only
    Min wage

    Advice to ManagementAdvice

    Make sure you hire enough people, keep up morning meetings, always a team. Why can't MCA have full time w benefits? My supervisor loved me, she had me doing multiple work with 38-40 hours a week.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receiving Associate in Laguna Hills, CA
    Former Employee - Receiving Associate in Laguna Hills, CA

    I worked at Sears

    Pros

    Good minimum wage job.
    Good exercise.
    Friendly co-workers.
    Good lead.

    Cons

    Close minded management.
    Culture of fear.
    Zero increase in pay, worked for a couple years and I, nor anyone else, got a raise.

    Advice to ManagementAdvice

    Be open to new ideas that will simplify and streamline cumbersome processes.

    Doesn't Recommend
    No opinion of CEO
  6.  

    It wasnt that bad i was in fine jewelry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultative Sales Associate in Yonkers, NY
    Former Employee - Consultative Sales Associate in Yonkers, NY

    I worked at Sears

    Pros

    good manager, good commission, friendly employees, discount.

    Cons

    not taken seriously, base pay, rude customers.

    Advice to ManagementAdvice

    they need better products

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Sears Auto Center, Very positive experience, I would go back in a heart beat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech I in Phillipsburg, NJ
    Former Employee - Tech I in Phillipsburg, NJ

    I worked at Sears full-time (more than an year)

    Pros

    Great training, fellow employees willing to help and teach, understanding managers

    Cons

    Pay could have been better, difficulty getting basic consumables (plug gaskets, zip ties, bolts, brake clean etc)

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
  8.  

    Good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MCA in Lima, OH
    Current Employee - MCA in Lima, OH

    I have been working at Sears part-time (more than 3 years)

    Pros

    It was a good place to work while attending college. I would not make a career with company.

    Cons

    I would not make a career with company. The way area were managed was not suitable.

    Advice to ManagementAdvice

    The management was good in most cases.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good people at store level, Corporate is lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Louisville, KY
    Former Employee - Sales Associate in Louisville, KY

    I worked at Sears

    Pros

    The overwhelming majority of people at the store level are competent at their jobs. There's a turkey here or there, but overall, store and department level management does a good job balancing the customer's needs with those of associates. Great job for somebody needing a paycheck. Can not recommend for somebody needing a career.

    Cons

    Pay is not great. It seems as if corporate has no idea how to keep the company from leaking money. Sears doesn't know what it wants to be, and therefore customers have no reason to walk in the door, save for Craftsman and Kenmore.

    Advice to ManagementAdvice

    Drop the cheap soft lines. Craftsman and Kenmore are known for quality. Knockoff clothing for 10 bucks only hurts the store, and takes valuable floor space away.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Everyone seems really understanding and friendly

    Cons

    It is always a hard thing to learn the new skills

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Change is happening

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    As I was in on the beginning of the internal studio it's very pleasing to see the studio succeed in helping the company save money and create amazing images.

    Cons

    With the financial issues plaguing the industry and the company it can make the work environment troubled.

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