Sears

  www.searshc.com
  www.searshc.com

Sears Reviews

Updated December 22, 2014
Updated December 22, 2014
4,296 Reviews
2.5
4,296 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
910 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Getting paid to know my hobby and have fun at the same time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultative Sales Associate - Consumer Electronics in Waco, TX
    Current Employee - Consultative Sales Associate - Consumer Electronics in Waco, TX

    I have been working at Sears full-time (less than an year)

    Pros

    I get paid keep up on technology and present it the people in a easy to understand manner. Considering technology is my passion it's a good fit. My store is a smaller one so all of us know each other and work as a team. Normally training is two weeks of computer aided training and piggy backing off a seasoned team member. The schedule is normally known a week prior. As with any big company there is always a bad apple.If you find a good one like my store you will have a blast, so don't take a bad review as how the whole company is.

    Cons

    None really. Full time is well....Full time availability. If your department is short handed you will do some shift bouncing from morning to nights until you're fully manned again then things go rather smooth and stable. As with any company you will have that one person who calls in last minute and they will need your help. Take it with stride as it's not the "man" out to get you.

    Advice to ManagementAdvice

    If you have a bad employee or two but the rest are good talk to them about covering down the extra hours so you can purge the store of the defective team members. You'll be surprised how many are happy to work extra hours they know about compared to last minute hours because of call-ins.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Caring support staff

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time (less than an year)

    Pros

    Managers care about their employees, but in reality are people too

    Cons

    Too many people running the show

    Advice to ManagementAdvice

    Be specific about who is in charge at all times

  3.  

    Good college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears part-time (more than an year)

    Pros

    Flexible part time work for a college student

    Cons

    Retail environments in general can be boring at times

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Auto Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Great environment and easy work

    Cons

    When its slow its slow and time goes very slow. When time to get off there are always late customers that come in late and we end up staying over but dont get overtime pay.

    Recommends
    Approves of CEO
  6.  

    electonic tech specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Tech Specialist in Tempe, AZ
    Former Employee - Electronic Tech Specialist in Tempe, AZ

    I worked at Sears full-time (more than 3 years)

    Pros

    I injoyed working with my team mates, and got to help customers every day.

    Cons

    I would not recomened the position to any one who asked,

    Advice to ManagementAdvice

    Quit, not capable of doing thier jobs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good But Slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    Great network; Ok service provided

    Cons

    Slow improvement; Competency improvement is crucial

    Advice to ManagementAdvice

    Need to think about future growth

  8.  

    It was fun while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Sears

    Pros

    Fast paced with a lot of customer interaction. Great training.

    Cons

    It's a stepping stone into something else. Umm

    Positive Outlook
    No opinion of CEO
  9.  

    Friendly employees. Great environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Preventive Maintenance Tech in Philadelphia, PA
    Current Employee - Preventive Maintenance Tech in Philadelphia, PA

    I have been working at Sears part-time (less than an year)

    Pros

    Busy and fast paced. Always something new to learn concerning the retail environment.

    Cons

    Meeting deadlines of production. Sometimes at a moments notice.

    Advice to ManagementAdvice

    Mostly a team working environment. Accomplishing tasks with a can do attitude.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Houston, TX
    Current Employee - Sales in Houston, TX

    I have been working at Sears

    Pros

    Great pay for working students

    Cons

    Working weekends and no family time

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good people at store level, Corporate is lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Louisville, KY
    Former Employee - Sales Associate in Louisville, KY

    I worked at Sears

    Pros

    The overwhelming majority of people at the store level are competent at their jobs. There's a turkey here or there, but overall, store and department level management does a good job balancing the customer's needs with those of associates. Great job for somebody needing a paycheck. Can not recommend for somebody needing a career.

    Cons

    Pay is not great. It seems as if corporate has no idea how to keep the company from leaking money. Sears doesn't know what it wants to be, and therefore customers have no reason to walk in the door, save for Craftsman and Kenmore.

    Advice to ManagementAdvice

    Drop the cheap soft lines. Craftsman and Kenmore are known for quality. Knockoff clothing for 10 bucks only hurts the store, and takes valuable floor space away.

    Recommends
    Negative Outlook
    Disapproves of CEO

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