Sears Reviews

Updated October 24, 2014
Updated October 24, 2014
4,031 Reviews
2.5
4,031 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
781 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 96 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 135 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 105 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 190 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Full of promise, but utterly lacking in delivery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    -Opportunity for fast career advancement
    -Competitive Salary
    -Work with down to earth people
    -Decent Work/Life Balance
    -Ability to gain experience in a number of functional business areas

    Cons

    -Very inconsistent work experience from one business analyst to the next
    -Some employees not the most forward-thinking
    -Organization is going through significant organizational change, so there are a lot of "firedrills"

    Advice to ManagementAdvice

    -Work on being more proactive as opposed to reactive
    -Change bonus incentive structure
    -Reward business units for working together to break "us" vs. "them" mentality within company

    Doesn't Recommend
  2. 2 people found this helpful  

    District Training facilitator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DTF
    Current Employee - DTF

    I have been working at Sears full-time (less than an year)

    Pros

    Lots of flexibility in schedule and love the team.

    Cons

    Not sure if they will be around in 1 yr

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Tech Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Pros

    Very Chill Work Enviroment and nice co-workers.

    Cons

    Hours Vary and Overtime As Well

    Advice to ManagementAdvice

    More Bonuses To Agents

    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Its alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Boston, MA
    Current Employee - Sales Associate in Boston, MA

    I have been working at Sears part-time (more than an year)

    Pros

    Sales associate position was awsome . Base + comish

    Cons

    Pay, managment, hours but it wasnt too bad. my manager was nice

    Advice to ManagementAdvice

    loosen up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sears Auto Center
    Current Employee - Sears Auto Center

    I have been working at Sears full-time (more than 3 years)

    Pros

    coworkers great, no room for advance, little communication from top

    Cons

    upper management, fearful of termination of position

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Ecommerce Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time (more than an year)

    Pros

    Flexible work life balance provides employees with opertunity work from home.

    Cons

    The transformation of the company has caused inconstent direct to employees

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hutchinson, KS
    Former Employee - Sales Associate in Hutchinson, KS

    I worked at Sears part-time (more than an year)

    Pros

    Super easy to sell. Everyone was pretty chill if you could sell a decent amount. And that was amount wasn't very much.

    Cons

    Working I'm hardware was easy. Most people already know what they want. Logistics could use some improvement however. I heard there pay is awful.

    Advice to ManagementAdvice

    Do something to compete with home depot and lowes.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    OK, just part time

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    Loved the job, but was only part time

    Cons

    Could be stressful but goes with the job

  10.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Yorktown Heights, NY
    Current Employee - Customer Service Associate in Yorktown Heights, NY

    I have been working at Sears part-time (more than 10 years)

    Pros

    Co-workers great to work with. Great team. Flexibal hours. Management will work with you.

    Cons

    Lack of technicians. Very busy. Long delays to complete jobs.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Long days that get longer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Center Manager in Burnsville, MN
    Current Employee - Auto Center Manager in Burnsville, MN

    I have been working at Sears full-time (more than 10 years)

    Pros

    If you have been there long enough you get some great customers that are faithful. And you develop great teams that move mountains.

    Cons

    As always understaffed only planned to get worse and still expect growth and increases beyond reason and pressure you to achieve them without the tools and resources too.

    Advice to ManagementAdvice

    You need to to give the tools and resources to your in store management teams. That way when they are not achieving goals then hold them accountable. If we had the tools and resources we could better take care of our customers and making them feel fast and friendly which means we can retain them as such.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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