Sears Reviews

Updated October 30, 2014
Updated October 30, 2014
4,071 Reviews
2.5
4,071 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
799 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 97 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 139 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 105 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 194 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    District Training facilitator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DTF
    Current Employee - DTF

    I have been working at Sears full-time (less than an year)

    Pros

    Lots of flexibility in schedule and love the team.

    Cons

    Not sure if they will be around in 1 yr

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Tampa, FL
    Current Employee - Sales in Tampa, FL

    I have been working at Sears full-time (more than 10 years)

    Pros

    great products,to be proud of representing, like Kenmore, Craftsman, Whirlpool, Samsung,Maytag,LG, BOSH the list just continues . Sales are easy when you have a product that people want.

    Cons

    The few down sides are simply with anything that deals with product, and production, put service in the mix, add the consumer then you can have a fun day

    Advice to ManagementAdvice

    always listen to your people on the front lines, they talk with the consumers and know what people complain about

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Ok place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time

    Pros

    Great culture, always wants to put members first

    Cons

    Lots of drama!! Also health insurance went up year after year. Pay is not as nice as some other retailers

    Advice to ManagementAdvice

    Pay those more that have the ambition to move forward.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Sears full-time (more than an year)

    Pros

    salary plus commission are good if you are a good salesperson

    Cons

    as a salesperson talking on the phone all day could be exhausting

  6.  

    Sears Home Improvements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX

    I worked at Sears full-time (more than 3 years)

    Pros

    Flexible and family friendly as long as you make it to your appointments

    Cons

    Many Hours and you could go weeks without pay if you did not sale something

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Professional work environment with quality hard-working coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears as a contractor (less than an year)

    Pros

    Ability to work from home and technology supports remote workers.

    Cons

    Large amount of contract workers with no time-off benefits and limited access to resources.

    Advice to ManagementAdvice

    Sudden project changes not only bring down morale in the office, it wastes the company's money and resources.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Great for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Large Appliance Sales Associate in Atlantic City, NJ
    Former Employee - Large Appliance Sales Associate in Atlantic City, NJ

    I worked at Sears full-time (more than 3 years)

    Pros

    A lot of room for movement. Great for building experience for young people as a cashier.

    Cons

    No competitive wages, human resources are useless, and plenty room for abuse of power.

    Advice to ManagementAdvice

    need more positive reinforcement, allow raises, keep a close eye on rules not being broken.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    Eh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Jefferson Valley, NY
    Former Employee - Cashier in Jefferson Valley, NY

    I worked at Sears part-time (more than an year)

    Pros

    -Retail teaches you about how to deal with different kind of people, everyone should work in retail once.
    -Good comrade among workers.
    -flexible

    Cons

    -low pay
    -unreasonable exception to sell company credit cards (who really gets a sears credit card?)

    Advice to ManagementAdvice

    -- worked as a cashier so not much, overall it's okay job to have temporarily but I have sen people move up to management positions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great job if you love to help customers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    They will work with you on your schedule. If you have an appointment or are going to school they will fix your schedule so you can go.

    Cons

    Too much work and responsibility for so little pay.

  11.  

    Tech Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Pros

    Very Chill Work Enviroment and nice co-workers.

    Cons

    Hours Vary and Overtime As Well

    Advice to ManagementAdvice

    More Bonuses To Agents

    Disapproves of CEO

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