Sears

  www.searshc.com
  www.searshc.com

Sears Reviews

Updated December 22, 2014
Updated December 22, 2014
4,296 Reviews
2.5
4,296 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
910 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Getting paid to know my hobby and have fun at the same time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultative Sales Associate - Consumer Electronics in Waco, TX
    Current Employee - Consultative Sales Associate - Consumer Electronics in Waco, TX

    I have been working at Sears full-time (less than an year)

    Pros

    I get paid keep up on technology and present it the people in a easy to understand manner. Considering technology is my passion it's a good fit. My store is a smaller one so all of us know each other and work as a team. Normally training is two weeks of computer aided training and piggy backing off a seasoned team member. The schedule is normally known a week prior. As with any big company there is always a bad apple.If you find a good one like my store you will have a blast, so don't take a bad review as how the whole company is.

    Cons

    None really. Full time is well....Full time availability. If your department is short handed you will do some shift bouncing from morning to nights until you're fully manned again then things go rather smooth and stable. As with any company you will have that one person who calls in last minute and they will need your help. Take it with stride as it's not the "man" out to get you.

    Advice to ManagementAdvice

    If you have a bad employee or two but the rest are good talk to them about covering down the extra hours so you can purge the store of the defective team members. You'll be surprised how many are happy to work extra hours they know about compared to last minute hours because of call-ins.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Houston, TX
    Current Employee - Sales in Houston, TX

    I have been working at Sears

    Pros

    Great pay for working students

    Cons

    Working weekends and no family time

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Excellent Company in it's time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Edmonton, AB (Canada)
    Former Employee - District Manager in Edmonton, AB (Canada)

    I worked at Sears full-time (more than 10 years)

    Pros

    Market Leader, compassionate about employees, excellent work life balance.

    Cons

    Company is past it's prime and is in dire need of a new owner who cares about the business, not the real estate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    SEARS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Sears part-time (less than an year)

    Pros

    Working at Sears was a great experience. I still miss the my co-workers.
    Sears has excellent products and a loyal customer base.

    Cons

    The only thing that was a challenge at Sears was the outdated cash register. I had a hard time with it. Also, some large expensive items were special order only. So customers would have to wait a few days for their purchase.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Concord, NC
    Current Employee - Sales Associate in Concord, NC

    I have been working at Sears full-time (more than 10 years)

    Pros

    Very Flexible Schedule
    Decent commission on appliances
    Employee discounts on everything in the store
    Excellent management

    Cons

    Long holiday hours during black Friday and Christmas
    Ok benefits for employees
    no pension plan
    100% commission

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise and Customer Assistant in Hayward, CA
    Current Employee - Merchandise and Customer Assistant in Hayward, CA

    I have been working at Sears part-time (more than an year)

    Pros

    Awesome management. They worked around my school schedule.

    Cons

    Low pay and departments not staffed adaquetaly.

    Advice to ManagementAdvice

    None.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    good pay if you are willing to do credit apps

    Cons

    it is very stressful during holidays

  9.  

    My experience has been very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Greenville, NC
    Former Employee - Cashier in Greenville, NC

    I worked at Sears full-time (more than 3 years)

    Pros

    office culture is very good. All of my co workers were very friendly and polite

    Cons

    Black friday and the holiday season is terrible when working retail

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Sears has always been a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultive Sales Associate- Home Improvement in Knoxville, TN
    Current Employee - Consultive Sales Associate- Home Improvement in Knoxville, TN

    I have been working at Sears part-time (more than 5 years)

    Pros

    The best reason to work for sears is the family feel that you get from your coworkers. The company has changed a lot in the last several years and I am proud to be a part of that family.

    Cons

    At sears it is difficult to procure a higher paid position or any advancement opportunities. There seems to never be any raises given for entry level employees.

    Advice to ManagementAdvice

    The culture is great but the company should really evaluate how the entry level employees are paid. I believe that after some time is spent with the company a raise should be given, granted the employee is meeting their expectations.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    I loved it. It was a great entry-level experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Customer Assistant in Jackson, MS
    Former Employee - Merchandise Customer Assistant in Jackson, MS

    I worked at Sears part-time (more than 5 years)

    Pros

    Great opportunity to get experience and trained in sales positions and if you excel, you can learn about proper business practices too. Plenty to learn and is an amazing place to grow.

    Cons

    None really. I have no cons for this employer.

    Advice to ManagementAdvice

    They did an excellent job

    Recommends
    Positive Outlook
    Approves of CEO

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