Sears Reviews

Updated April 25, 2015
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2.5
4,926 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
1,155 Ratings

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)

Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Vendor Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Offers a great work/life balance, work on a great team. Stays ahead of the curve in technology. Opportunity to move between departments.

    Cons

    No raises unless you change positions. Benefits are minimal

    Advice to Management

    To keep quality employees, a yearly wage increase would be beneficial.

  2. Backshop Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Automotive Service Advisor in Lake Grove, NY
    Former Employee - Automotive Service Advisor in Lake Grove, NY

    I worked at Sears full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    No high pressure, no one seems to care.

    Cons

    Pay very low. Upper management has bad attitudes towards employees. There is NO HR dept. that helps with issues, (It's left to the store). Customers expect more, but can't have it (no discounting allowed) and there is to few employees to even help them (typical corporation).

    Advice to Management

    READ THE CONS MORONS!!!!!

  3. Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great coworkers and managers. Flexible scheduling, easy to request days off.

    Cons

    Very poor pay with NO pay raises for store employees. Pay below other retail stores. Some store have closed, others downsized.

    Advice to Management

    You have good caring people that have worked for the company for years, try giving pay raises.

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  5. sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    work/life balance and you have a job at least

    Cons

    everything in sears is almost negative. some days are justtoo worse!!!!

    Advice to Management

    know the employees work hard and are loyal. you need to value them

  6. technician

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA

    I worked at Sears (Less than a year)

    Negative Outlook
    Negative Outlook

    Pros

    The hours and the experience

    Cons

    Management,did not listen to technicians

    Advice to Management

    Try listening to your technicians

  7. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Jacksonville, FL
    Former Employee - Sales Associate/Cashier in Jacksonville, FL

    I worked at Sears full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Location. I really only went to work here because this Sears was located in a mall. The pay is decent for being a cashier job. I also received compensation for medical insurance and paid time off.

    Cons

    Scheduling. The schedule changes every week, so you can't ever make any plans. Poor management is the cause of this. He never knew when his part timers could work or when the students we have on staff had class. He isn't organized.

    Advice to Management

    Learn your people. Get to know who works for you and learn when they're available.

  8. Sears is one of the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People at Sears are very good. Coworkers are there to help and work as a team to get the collective goals achieved.

    Cons

    Sears is a struggling company and is working hard to grow and be profitable

    Advice to Management

    We need to work smart

  9. Consultative Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultative Sales Associate in Meriden, CT
    Current Employee - Consultative Sales Associate in Meriden, CT

    I have been working at Sears full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Great co-workers...always looking out for each other

    Cons

    pay scale not exactly the greatest

    Advice to Management

    communicate with each other more

  10. Bogus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise and Sales Associate in New Brunswick, NJ
    Current Employee - Merchandise and Sales Associate in New Brunswick, NJ

    I have been working at Sears part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hours fluctuate depending on position. Part time merchandisers get pretty good honest hours.
    Pretty easy to call out and request off because the management in that area are like "idgaf"

    Cons

    Do these annoying meetings with everybody in the morning that accomplish nothing.
    The bosses and supervisors don't do anything they say.
    The boss BARELY know the answer to your questions and try to dismiss you so they don't look dumb.
    Retail sucks, but everyone knows Sears sucks.

    Advice to Management

    Close the store down.

  11. IT Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Architect in Lincolnshire, IL
    Former Employee - Architect in Lincolnshire, IL

    I worked at Sears full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    flexibility in time and work from home option, provides good opportunities for people who want to advance and willing to take risk

    Cons

    benefits are not so great, pay is not great too

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