Sears Reviews

Updated March 31, 2015
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  1. I loved working for Sears. Being the Office Associate in the Human Resource department taught me so many things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Associate in Lawton, OK
    Former Employee - Office Associate in Lawton, OK

    I worked at Sears

    Pros

    It was always busy, you never get bored. The staff and managers were friendly and had great leadership.

    Cons

    I was the only Office Associate. When I wasn't there, no one was there to get the job done.

    Advice to ManagementAdvice

    The Office Associate was very under paid for the amount of work. That department is more of a supervisor role. Making that an important position would be ideal.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Great start, little longer term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Matress Sales Associate in Yuma, AZ
    Current Employee - Matress Sales Associate in Yuma, AZ

    I have been working at Sears

    Pros

    Great for starting jobs, good use off hourly wages. Store staff are welcoming.

    Cons

    Store management staff could use some help. Alot of little things go with out any attention. Need help with some areas that just require good training programs

    Advice to ManagementAdvice

    Create training associates, video training and pc training is useless for most people. On the floor trying helps 10x more than any video. Offer full time positions for those who have worked for you for a few years.

    Recommends
    Negative Outlook
    Approves of CEO
  3. Great experience..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Midland, TX
    Former Employee - Assistant Manager in Midland, TX

    I worked at Sears

    Pros

    Learn the ins and outs of cars

    Cons

    Window shoppers that never buy.

    Recommends
    Neutral Outlook
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  5. Great Advancement Opportunities - No Merit Increases

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Advancement Opportunities
    Promotes Diversity
    Flexibility with work/life balance
    Great Corporate Office Building

    Cons

    No merit increases
    No 401K match
    High cost health benefits
    IT systems are outdated or pieced together

    Recommends
    Neutral Outlook
  6. It was ok...Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Dallas, TX
    Former Employee - Accountant in Dallas, TX

    I worked at Sears full-time (more than 10 years)

    Pros

    Good People Good People Good People

    Cons

    Low Pay Low Pay Low Pay

    Advice to ManagementAdvice

    Pay more

    Doesn't Recommend
    Negative Outlook
  7. Good newer leadership, same old execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Hoffman Estates, IL
    Current Employee - Project Manager in Hoffman Estates, IL

    I have been working at Sears full-time (more than a year)

    Pros

    Digital team has a lot of Amazon & Microsoft exec's. They have good thoughts, intensions and leadership skills. This gives hope that they'll keep moving in the right direction to turn this around.

    Cons

    However the old school Sears employees make it very challenging to work there and execute. The main lead for the member experience group (of online) has minimal online experience and mostly integrated retail experience. Therefore, someone with little online pure play is running the product team for the .com area (not my first pick as the #1 leader).

    Advice to ManagementAdvice

    Need to tell the #1 person that sometime, ideas need more research rather than just being order takers and doing/executing on their ideas (which could be wrong given their lack of online experience).

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. Okay company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Rochester, NY
    Current Employee - Cashier in Rochester, NY

    I have been working at Sears part-time (less than a year)

    Pros

    There's always ways to earn more money, commission, completing credit offers etc.

    Cons

    low pay, minimum wage for cashiers, hard to move up in the company, no raises unless need for a different position.

    Advice to ManagementAdvice

    more organized communication. sometimes there's promotions going on that if you were not working in the morning you would not know about.

    Recommends
    Neutral Outlook
  9. It was a great easy-going job considering the current economy of Sears.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Sears

    Pros

    Work wasn't stressful and

    Cons

    There wasn't any challenges and work just became tedious.

    Advice to ManagementAdvice

    Have employers change departments around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Good place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager Softlines in Indianapolis, IN
    Former Employee - Assistant Store Manager Softlines in Indianapolis, IN

    I worked at Sears

    Pros

    There are a lot of learning experiences. I worked my way up to an Assistant Store Manager before the position was eliminated.
    If you perform decently they'll allow you to move to different positions in the store.
    Nice HR hotline available for complaints if needed.
    Willing to work around school schedule.

    Cons

    Not enough training.
    They've always thrown associate's into their roles no matter what the role is.
    Many expectations set that can be difficult to meet.
    Upper management at district level is not approachable and very rude to hourly associate's.
    They generally promote based on seniority rather than actual talent and experience.

    Advice to ManagementAdvice

    Be more accepting of your staffs feedback. Your hourly associate's are the face of the company. It's generally because of them that they continue or refuse to shop with you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. At corporate not store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time (less than a year)

    Pros

    Depending on who you have for a manager can make it of break it for you

    Cons

    Way too much work load for one person. Work 60 hrs a week easy.

    Advice to ManagementAdvice

    Don't expect everyone to work 60 to 70 hrs a week. Work on best practices

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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