Sears

  www.searshc.com
  www.searshc.com

Sears Reviews

Updated December 15, 2014
Updated December 15, 2014
4,264 Reviews
2.5
4,264 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
899 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Machine Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time (more than 3 years)

    Pros

    Worked in a clean room environment so the temperature and humidity was always controlled and comfortable. Other employees were friendly and helpful.

    Cons

    Working in a clean room environment requires donning hair nets, feet booties, gloves or finger cots depending on your job and a lab coat, changing in and out of this gear was sometimes tedious but it had to be done.

    Advice to ManagementAdvice

    Management reasonable for the most part. Middle management real down to earth, do a good job to balance keeping waste cost down and keeping and open ear for employees feed back concerning issues and ways to improve processes.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Over the past years I have learned to deal with numerous issues and develop processes to accommodate the office needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager in New York, NY
    Current Employee - Office Manager in New York, NY

    I have been working at Sears

    Pros

    The Office always has issues occur that may be unforeseen which need to be handle in a timely manner. Its a job that needs you to think on your feet and quickly while always keeping a positive demeanor..

    Cons

    Unfortunately my current position does not have room for growth at this company or office.

    Advice to ManagementAdvice

    Create the next level of career path, such as a Facilities Manager, so that future candidates have room for growth and a future with SHC.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time (more than an year)

    Pros

    Great People, Positive Work Environment

    Cons

    Need for a Retention program, lots of turn over. Management Training & mentorship

    Advice to ManagementAdvice

    Invest in the people!! You've got some Great ones

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    On it's last leg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultative Sales Associate in Baton Rouge, LA
    Current Employee - Consultative Sales Associate in Baton Rouge, LA

    I have been working at Sears

    Pros

    commissions are pretty good.
    flexible work schedules

    Cons

    the commission rates have changed to save the company money. The company will only pay the original commission rate if the associate gets customers to buy extra warranty.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    MCA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Softlines MCA in Louisville, KY
    Current Employee - Softlines MCA in Louisville, KY

    I have been working at Sears

    Pros

    This job was very flexible and an excellent 2nd job opportunity. The managers were friendly and supportive. You get to talk with customers and help them out

    Cons

    Lack of support from other cashiers and MCA's. Understaffed leading to inability to take breaks or you will get behind. Low pay.

    Advice to ManagementAdvice

    Enforce rules and regs and stay on top of employees who are getting away with doing nothing.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Its w.e

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Good co workers.really fun.your in a mall

    Cons

    Standing sucks.Have to push credits for hours

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    level 2 technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Level II Technician in New York, NY
    Current Employee - Level II Technician in New York, NY

    I have been working at Sears

    Pros

    good work env. good people. ok management. flex hours

    Cons

    base pay is low. commission isn't bad. if the shop is slow you don't make money

    Advice to ManagementAdvice

    be more honest

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Not bad - but very reminiscent of Sears.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    Some really smart folks. Good facilities. Great suburban location for families.

    Cons

    Culture is difficult. Top-down mentality with little input from front-line employees. Still holding on to out-dated mode of business as a relic from large number of former Sears employees.

    Doesn't Recommend
    Negative Outlook
  10.  

    Great work environment but not so go pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales Associate in Durham, NC
    Current Employee - Appliance Sales Associate in Durham, NC

    I have been working at Sears full-time (more than 3 years)

    Pros

    Very friendly place to work

    Cons

    The pay is not so good for the amount of work you are required to do

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Sears Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time (more than 10 years)

    Pros

    Great place to work, with great people. Company goals clearly known. Open dialogue amongst store level management and associates to help support companys mission.

    Cons

    Most company executives don't understand how stores work in order to make sound decisions regarding the companys future. The upper management of the company does not want their managers to know truly about issues, so sometimes things the true problems are not able to be addresses for the betterment of the company.

    Recommends
    Neutral Outlook

Work at Sears? Share Your Experiences

Sears

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.