Sears Reviews

Updated September 15, 2014
Updated September 15, 2014
3,854 Reviews
2.4
3,854 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
695 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 87 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 123 reviews)


Cons
  • Work-Life balance; No consideration for anything employee related (in 96 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great first job!

    Former Employee - Cashier  in  Chula Vista, CA
    Former Employee - Cashier in Chula Vista, CA

    I worked at Sears part-time for more than 3 years

    Pros

    Always received positive feedback and recognition. I got along with all employees and managers. Training was effective and working with customers taught you to improvise in a faced paced environment when a manager wasn't available right away. Time off accumulated quickly and managers were lenient with schedule switching.

    Cons

    Only con is some managers got their promotions due to favoritism.

    Recommends
    Approves of CEO
  2.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Kaneohe, HI
    Current Employee - Sales Associate in Kaneohe, HI

    I have been working at Sears part-time for less than a year

    Pros

    I love working in the home fashions area

    Cons

    some nights are slow and there are no people to help

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It had it's ups and downs

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Flexible schedule and good people to work with

    Cons

    Working Sundays and not so good discount

    Advice to ManagementAdvice

    It's retail and make the store look modern

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  5.  

    Very decent pay for the level of work done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Sears part-time for more than a year

    Pros

    The easy going and laid back atmosphere was nice. The pay was decent for the amount of work done and due to the low level of customer flow, there was a very very relaxed pace

    Cons

    This was a company that was going downhill fast. Not a very good place to work as far as future aspirations. Uninspiring environment that led to a high turnover rate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Looking Back it was a good job and good place to work. There was a good work life balance, work load was manageable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Space Planning Analyst  in  Chicago, IL
    Former Employee - Space Planning Analyst in Chicago, IL

    I worked at Sears full-time for more than 3 years

    Pros

    Great Building, Software and Homegrown programs good, workload was good, not so many politics in my department

    Cons

    No or small bonuses, store closings bad for moral, company no longer matched 401K

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Easy Going, friendly staff look out for each other

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative  in  Columbus, OH
    Current Employee - Administrative in Columbus, OH

    I have been working at Sears as a contractor for less than a year

    Pros

    Good Group of coworkers here

    Cons

    lack of training, consider discussing promotions personal growth and compensation

    Advice to ManagementAdvice

    more training!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Specialist  in  Tucson, AZ
    Current Employee - Technical Specialist in Tucson, AZ

    I have been working at Sears full-time for more than a year

    Pros

    BENIFITS ARE GREAT, MANAGERS ARE FANTASTIC

    Cons

    Customers are never happy, Training is very strict, Human Resourses with 88sears is out soursed and they are very rude

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Nice company to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultative Sales Associate  in  Lewisville, TX
    Former Employee - Consultative Sales Associate in Lewisville, TX

    I worked at Sears part-time for more than 3 years

    Pros

    Meet a lot of interesting people. Great products to offer

    Cons

    100 percent commission, when its good, its great. When its bad its bad.

    Advice to ManagementAdvice

    Be conscious of scheduling. Over saturating the sales floor hurt your employees sales. 20 customers all day and 11 associates on the floor is too much.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    5 years in, 1 year HR and moving up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Lead  in  Chicago, IL
    Current Employee - Human Resources Lead in Chicago, IL

    I have been working at Sears part-time for more than a year

    Pros

    Great for learning and a wonderful opportunity to help yourself grow as an employee.

    Cons

    The pay rate is one of the lowest and with downsizing there is less of an opportunity to advance.

    Advice to ManagementAdvice

    Employee moral is low, we need to learn to better motivate and make our employees happier.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company mindset

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears part-time

    Pros

    Team atmosphere at sears and very driven toward results

    Cons

    Some management needs to lighten up a little

    Recommends
    Positive Outlook
    No opinion of CEO

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