Sears

www.searshc.com

Sears Reviews

Updated January 26, 2015
Updated January 26, 2015
4,439 Reviews
2.5
4,439 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
962 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Hoffman Estates, IL
    Current Employee - Financial Analyst in Hoffman Estates, IL

    I have been working at Sears full-time (less than an year)

    Pros

    Sears is a very friendly environment to work in. Everyday on the job is another day to learn and excel within the company.

    Cons

    Sears is a great company to work for. The only con is that no contributions are made to a 401k by the employer given the current financial position of the company

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Great to work for, i love it

    Cons

    There are no cons, good company

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise and Customer Assistant in Los Angeles, CA
    Current Employee - Merchandise and Customer Assistant in Los Angeles, CA

    I have been working at Sears

    Pros

    * Good people to work with and they have some of the best managing people
    * Your recognized for the work you do and are promoted according to your job performance. a big plus for us hard workers
    * plenty of incentives like prizes for doing your job and ways to make extra cash

    Cons

    * Shifty schedule which is expected in retail
    * Need a better training system in place, but the tools are there if you take it upon yourself to learn.
    * not enough hours given to get your work done sometimes
    * low starting pay and a lot expected

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Being a cashier at Sears

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Brooklyn Center, MN
    Current Employee - Cashier in Brooklyn Center, MN

    I have been working at Sears part-time (less than an year)

    Pros

    Great environment to work in! It's a good pay for a first time. I love assisting the customers and interacting with them.

    Cons

    Credit apps. Shop your way. This is what you're reviwed on. If you do poorly in these areas you could get fired. Sometimes it feels like the managers don't care about you but more about the credit apps.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Sears

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    Clean, respectful, honorable , open, insightful

    Cons

    Min wage hours, hard to stand all day

    Advice to ManagementAdvice

    Be honest with staff

    Recommends
    Positive Outlook
  7.  

    The opportunity was great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    I like having a Flexible schedule

    Cons

    I was in school wii didn't have many hours

    Advice to ManagementAdvice

    They Need to Be more open

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sears isn't the best company to work for, but it also isn't the worst either.

    Current Employee - Warehouse Associate in Manteno, IL
    Current Employee - Warehouse Associate in Manteno, IL

    I have been working at Sears full-time (more than an year)

    Pros

    Sears has a leadership-in-trainining program that helps with career development for individuals who want to move up. I have received a few raises in the first year and a half working there.

    Cons

    The hardest part has been inconsistent hours. It can go from working 60 hours a week during Christmas season to 20 hours a week during other parts of the week.

    Advice to ManagementAdvice

    Don't treat the supply chain as a cost center, but rather has a value center. Need to invest in the supply chain to compete in today's world.

  9.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Great training programs available for Inventory Analysts and Buyer Apprentices. 1-6 month programs that go in-depth into all areas of the business.

    Cons

    There are a lot of changes that are happening throughout the company. At times, there is little visibility of the high level long term goals and specific plans for the company.

  10.  

    Sears Holdings review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Gain meaningful experience dealing with the public.

    Cons

    The pay should be illegal, commission rates have been slashed so far that every position in the store barely makes more than minimum wage. It's terrible.

    Advice to ManagementAdvice

    Pay your workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Excellent advancement opportunities, if willing to relocate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Center Manager in Houston, TX
    Current Employee - Auto Center Manager in Houston, TX

    I have been working at Sears (more than 3 years)

    Pros

    Great underlying benefits. Paid relocation.

    Cons

    Work-life balance is not desireable. Obviously they have overlooked countless studies on efficiency above 60 hours a week

    Advice to ManagementAdvice

    They should ask current managers what works rather than constantly changing the processes based on advice from people without front line experience.

    Recommends
    Negative Outlook
    Disapproves of CEO

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