Seattle Children's Museum
2.5 of 5 11 reviews
www.thechildrensmuseum.org Seattle, WA 16 to 50 Employees

Seattle Children's Museum Reviews

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2.5 11 reviews

                             

100% Approve of the CEO

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Donna Marie Bertrand

(2 ratings)

36% of employees recommend this company to a friend
11 Employee Reviews
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    I absolutely love my job at the museum!

    (Current Employee)
    Seattle, WA

    ProsI love working for non profits, because I am making REAL change. If you are in the non profit world you know the cons that go along with working for ANY non profit. Senior management has transformed TCM in the last three years. You now walk into a tight knit team that works HARD together and has fun. Mission is at the forefront of almost all staffs mind. Moral and ethical decisions in regards to staffing, finance, and partnership occur here daily! I miss work and the team I work with when I go on vacation. Its a very special place to work and requires hard work, dedication, and loyalty to last here as an employee. It is a non profit, employees that are happy working here, are here for the change they are making and not the pay check they receive!

    ConsIt would be nicer to have higher salaries, really everyone says that, no matter where you work. My only con is that I wish we could have more staff to accomplish some of the really cool wishes and dream the museum has, but I am confident that will come in time!

    Advice to Senior ManagementKeep at it! You guys rock!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Favorite job ever

    Anonymous Employee (Current Employee)
    Seattle, WA

    ProsI absolutely love the working environment. The management has been nothing but wonderful, they are easy to talk to, and very respectful of all employees.
    It is wonderful working with children and is all in all a fun place to work.

    ConsIt's no secret, the museum is a non-profit, so yes, we all work hard and are underpaid for all that we do. If there were a way to be paid a bit more, that would be ideal.

    Advice to Senior ManagementNone at the moment!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Needs complete reconstruction of Senior Management - not one valuable member on the senior management staff.

    Anonymous Employee (Current Employee)
    Seattle, WA

    ProsThe kids smiles when they are enjoying the museum

    Consno respect from management, treat you like dirt and walk all over you. Want to steal from you.

    Advice to Senior ManagementTreat your employees with respect and listen to their employees instead of only thinking that your view is the only one that matters. Worst management i've ever worked with.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    A sad state of affairs

    Ex-employee (Former Employee)
    Seattle, WA

    ProsThe opportunity to contribute to a non-profit organization that is devoted to the development of children through experiential play. Incredibly dedicated staff on the front lines.

    ConsTotal lack of leadership from senior management and board. Appallingly high staff turnover, lack of fiscal and management oversight by board, "creative" accounting processes that threaten the future of this treasured Seattle icon. Ineffective training, morale lower than any place I have ever worked, a staff that is driven on by threats and fear rather than led with shared vision, enthusiasm and pride.

    Advice to Senior ManagementTo the board: replace the CEO before The Children's Museum, Seattle becomes impossible to save.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    New Hires BEWARE! TCM is not the place you want to be if you want respect

    Marketing Manager (Current Employee)
    Seattle, WA

    ProsTo educate the small children in our futures.

    ConsThere are so many downsides hopefully I can sum them up in a few sentences. This is the worst and most demeaning place to work. If you think you should get complimented on any good work you have accomplished then dont expect it here. If you think your education and big ideas are going to be heard here then good luck with that. The only ideas come from the CEO and if they aren't hers then don't bother wasting your time. And definitely expect to hear, in front of everyone, how stupid you are and that you don't know what you are doing. My hope is that anyone thinking of working at TCM sees these website reviews and thinks twice about working here. It will never change and the turnover is amazing!

    Advice to Senior ManagementI would suggest they get backbones and stand up for themselves and their employees and stop pretending to be the CEOs friend when she will stab you in the back any second she gets. She is like a dog that turns on its master when its least expected.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    The experience was a nightmare I could not wake up from.

    Director (Former Employee)
    Seattle, WA

    ProsThe Museum itself provides a needed resource for parents and a safe place for children to play, explore and learn.

    ConsAcross the hallway from the wonderful exhibits that echo with the sounds of joy and squeals of delight is the administrative office of The Children's Museum, Seattle. Inside that office there is no joy- only pained faces of once passionate employees suffering from poor management and constant disrespect. The turnover in the year that I worked at the Museum was more than 100%. Staff try to fill the gaps and after awhile barely remember what their job was suppose to be when they were hired. There is no where to go for support or change - there is no Human Resources - there is nothing remotely human about the CEO. The CEO has such a bad reputation that the Museum has lost its Community Partners - The Science Center, The Children's Theatre, the other Childrens Museums in WA State and OR. Even the Board of Directors is negligent - ignoring the high turnover and the pleas of those who believe in the mission and want to save the institution before it is too late.

    Advice to Senior ManagementIf I thought for a minute that it wouldn't fall on deaf ears then I might offer some. My advice is to the Board - WAKE UP! Do some exit interviews. Listen to the hundreds of people that have written you letters. Look at the poor financial situation. If you don't, families of our community will lose this valuable, wonderful, magical Museum.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    TCM What a joke of a place to work!

    Anonymous Employee (Current Employee)
    Seattle, WA

    Prosthe only good reason to work here is for the children and their future education, the programs are great for learning minds

    ConsThe promise of you keeping your job and not getting fired for some ungodly reason is just too much to deal with. The tension in the office is unbearable and the stress of messing up is not worth it.

    Advice to Senior ManagementSenior management is a joke and most dont know how to do their job. Yes I agree with the last post they need training.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Boss is bad for employees and business.

    Employee (Former Employee)
    Seattle, WA

    ProsThe Members and customers. For the Children's sake. Most of the employees are good people with bad training and are expected to perform beyond their capabilities on a daily basis. This is a necessary organization in today's enviornment for children to explore and expand their minds. The exhibits are quality because of the exhibits senior manager.

    ConsThe CEO. She is angry and forboding. Always assuming the worst. Loud and mean. Consumed with what people might think of her and acting in only her best interest. Never accepts any insight or opinions. She borders immorality and illegallity in her day to day interactions with employees.

    Advice to Senior ManagementGet out while you can. You are most likely better than her. In the end you too will be writing on this web sight.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    High Staff Turnover - not helping the organization.

    (Former Employee)
    Seattle, WA

    ProsThe only really good reason to work at the Children's Museum was knowing that you are helping children in either a direct or indirect way.

    ConsIt was very hard to complete any long term goals because of regular and very large staff turnovers. One week there would be someone working at their desk and the next a whole department would be in shambles because staff were quitting. Important projects fell through the cracks on a regular basis.

    It always seemed like a high stress environment, even for simple tasks there was a lot of red tape. It seemed like a great job for the first month, knowing that you are making a difference, but most people realized after a short time that that sole reason is not worth the lack of good pay and respect.

    Advice to Senior ManagementThere needs to be more communication and less passive aggressive actions by Senior Management. I've also seen very aggressive behaviour (employees being shouted at in the middle of the office in front of everyone) which is very unfortunate. I think that the Senior Management should all take management classes to help them successfully work as a team. It's sad that this place offers enjoyment for the public but causes so much distress to employees behind the office doors.

    No, I would not recommend this company to a friend

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    Fun job, great mission, invaluable experience.

    Anonymous Employee (Current Employee)

    ProsAs a non-profit, the Museum offers a lot of valuable job experience. If you are interested in gaining experience in specific part of the Museum, senior management is very good at finding ways to give you that experience. They are also aware that this is not going to be the last job their employees ever have and are happy to prepare them for the next step in their career. It's also pretty great working for a place that does so much with informal learning and the community.

    ConsEmployees do tend to wear a lot of hats and, due to the nature of non-profits, are not compensated as amazingly as they deserve.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Seattle Children's Museum reviews and ratings — including employee satisfaction and approval rating for Seattle Children's Museum CEO Donna Marie Bertrand. All 11 reviews posted anonymously by Seattle Children's Museum employees.