Secure-24 Reviews

Updated August 25, 2015
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3.2
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Mike Jennings
20 Ratings

47 Employee Reviews

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  1. Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Secure-24 full-time

    Pros

    Love working here best job I ever had.

    Cons

    It can be hard to be noticed in the company


  2. Great work/life balance makes up for low base salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Southfield, MI
    Current Employee - Help Desk Analyst in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secure-24 full-time (More than a year)

    Pros

    - They seem to hold people accountable for their actions, or inaction. - Lots of documentation on processes. Sometimes it's not the most up to date, but you can usually get the info you need from the ticketing system. - Full benefits, no cost - Mostly good people, the bad ones are filtered out. - Provide training if you're willing - When you're off the clock, you're off the clock. - Very flexible with vacation time

    Cons

    - Low base salary compared to other jobs - Some engineers are difficult to work with


  3. This is a good company to learn and gain experience at.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    1 year of experience is worth 3 anywhere else. The learning potential is amazing due to the number of environments and the IOC academy model for those that are trying to gain entry into IT. The people are great. Most of the senior leadership is great to work with. There is a ton of technology to work on. They do treat the staff very well with great events, parties, get togethers, and a full benefits package. The CEO is a respected leader and a down to earth person.

    Cons

    The work load can be heavy at times when multiple large projects come in at the same time. Resource planning is not the best.


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  5. Helpful (1)

    Sometimes change isn't good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Secure-24 full-time

    Pros

    (All past tense) Great family environment. Happy friendly people to work with

    Cons

    Snakes and sharks as upper management who will gladly throw you to the wolves when needed.


  6. Cool work place with great opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IOC Analyst in Southfield, MI
    Current Employee - IOC Analyst in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secure-24 full-time (More than a year)

    Pros

    Free Benefits A lot of opportunities in other technical and non-technical fields Bonuses for technical certifications Paid training and Certification reimbursement Work Hard, Play Hard Open Door policy with management Company Outings

    Cons

    work-life balance is tough with varying hours company is going through changes at the moment and that is holding up some employee advancements pay rate is below normal compared to other companies


  7. They will open doors to higher paying jobs!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager
    Former Employee - Client Services Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Secure-24 full-time

    Pros

    Great team atmosphere. Awesome work life balance. Can't beat the benefits! Company pay 100% of premium, you just pay Co pays with PRO doctors!

    Cons

    Pay is Too low for them wanting you available 24 hours a day....365 days a year. Too many VP's.

    Advice to Management

    You already know where things need to change. Implement it!


  8. Best Place to work for!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits are super awesome and are 100% covered. The culture and people are amazing.. Opportunities to learn about new technologies are unlimited. Open door policy The Sky is the limit in regards of personal and professional growth. Academy Model that was established on the IOC provides great opportunities for every new hire who started as an entry level. Employees do not feel that they have reached their ceiling in their career as they are constantly being motivated and encouraged to learn new things and are being promoted to other teams in less than a couple of years. Work life balance has improved tremendously and has been driven by the C level management

    Cons

    No major cons out of ordinary as most of them are directly linked to the growing pains that each company goes through

    Advice to Management

    Keep doing what you have been doing and stay employee focused.


  9. Helpful (2)

    People are great processes suck could use revamping

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    People are great they give you the help you need Benefits are awesome cant beat them

    Cons

    Processes inside the company suck they keep changing titles and moving people around so people have no idea who is who on a day to day basis. Communication between the teams suck which makes it impossible to get anything done. Project managers and client managers are the weakest link in the company, even sales will sell you stuff that is impossible to deliver.

    Advice to Management

    Keep your team informed on issues that greatly effect your team. Sure up the processes and make sure everyone is on the same page so processes dont get broken.


  10. Helpful (11)

    Same Issues, Different Day.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Southfield, MI
    Current Employee - Systems Engineer in Southfield, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Secure-24 full-time (More than 3 years)

    Pros

    At one time, this company had great potential, but that all changed once they were bought. - If you are young in your career, you get the ability to touch a lot of new technologies. - There is opportunity for training. - Health benefits are very good. - For the most part, the company is quite flexible.

    Cons

    I'd like to start off by saying that it is VERY obvious that most of the extremely positive reviews on this site are 100% written by senior management or so called "lifers" at Secure-24. Their blinded vision and continuous denial of problems are exactly what's wrong with the company. - Management and Leadership are very poor. - Empty promises are common here. It seems management has become very efficient at keeping unhappy employees from leaving by promising them promotions and future plans. Unfortunately for the employees, 99.9% of these plans never happen. - Quality of life is very poor. There is an unwritten expectation that you must be available to work 24/7/365. - Immature and dramatic environment. Facebook and rumor mills run this office. If you become an employee, do yourself a HUGE favor and don't add anyone to your social accounts. The only downfall of not adding everyone is that you'll be branded unsocial for the duration of your career. - Lack of work ethic and skill leads to promotions at this company. If you're useless in one department, you'll be promoted to a Team Lead or Manager in another or better still, they'll create a position for you that holds no value and makes no sense. - The men in this office spend more time trying to score with the female employees rather than focusing on "actual" work. - The ego of the sale team and upper management is almost pathetic. - If you are a "golden boy" or an "attractive female” you are automatically exempt from all disciplinary actions and pretty much can get away with whatever you'd like. - The overall attitude of people in this office is very poor. Most people are miserable and never seem to want to help each other. The tone of some emails is very unprofessional and would not be tolerated in an enterprise level organization. - It's all about "I" and not about "We". Employees here excel at taking credit for others' work. - This company seems to focus on quantity and not quality in their hiring process.

    Advice to Management

    - Try paying attention to your so called "valued" employees and their wellbeing. - Instead of having a company outing that involves drinking and venting about the company, try solving the issues and cut the dead weight. The following day, the problems STILL exist. - HR is a joke in most cases. Hold people accountable for their actions, both professionally and personally in the workplace. Enough with the inadequate slaps on the wrists and putting people on a "PIP". These actions solve nothing. Employees are quite aware who the pushovers are in the office and they take advantage of it daily. - Out with the old, in with the new. There are so many grandfathered employees here that provide no value. Bring in quality resources. - How about a competitive pay scale? There are part time jobs out there that pay more than what IOC workers are getting paid. - Actually "listen" to the feedback! - Pay very close attention to the local job market. Secure-24 can no longer get by on providing less than adequate salaries for their employees.


  11. Helpful (4)

    Generic Enterprise With An IT Spin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Secure-24 (More than a year)

    Pros

    *The people I work with. *The benefits (100% paid, including dependents). *Free Tigers games. *Focus on fitness and health. *Enthusiastic management. *Theoretically unlimited time off (within reason, with manager's approval). *Plenty of nerds to chat with about nerd things. *Solid leadership in the CEO and CFO. Down to earth guys that will readily take time out of their day for you.

    Cons

    *People in other departments can be extremely unhelpful and downright rude at times, as if they are above you because they support a specific technology. *No longer provide catered breakfasts every other week. *Management can be overly enthusiastic on most occasions. Only a few seem truly genuine (the CFO and CEO being the few). *Usually people that try to leave are made a better deal to stay. The company would do better to let them go, and find more qualified talent elsewhere. This isn't the small company the founders started 14 years ago, it needs more experienced talent if growth is in the future.

    Advice to Management

    There are companies in this area that provide better culture, and better perks (with better salaries to boot). Benefits can't be the only crutch you lean on to keep people around.



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