Securitas Security Services USA Reviews

Updated March 19, 2015
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  • New York City, NY Area
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2.8
30 Reviews
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Securitas Security Services USA Divisional President Santiago Galaz
Santiago Galaz
278 Ratings

30 Employee Reviews

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  1. Good company. Fair.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in New York, NY
    Current Employee - Security Officer in New York, NY

    I have been working at Securitas Security Services USA

    Pros

    Good company to work in this field. Professional.

    Cons

    Hard to change site. No real career advancement

    Recommends
    Positive Outlook
    No opinion of CEO
  2. This company helped me achieve short term goals, along with over time, and working with different clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in Edison, NJ
    Current Employee - Security Guard in Edison, NJ

    I have been working at Securitas Security Services USA full-time (more than a year)

    Pros

    At first, over time was abundant. there has been cuts in over time pay.

    Cons

    Most clients have long contracts that limit pay increases, because of the nature of the business can limit each employer with no direction to advance in. Such as promotional or supervisor positions that an individual can or would like to be challenged in.

    Advice to ManagementAdvice

    To match and evaluate the risks each security officer makes , and the level of work that goes into making sure client expectations are met, and that the level of communication of both sides provide states that everyone is on the same page of knowing what is excepted and also the ability to have open dialogue.

    Doesn't Recommend
    Negative Outlook
  3. 13 years...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Manager in Totowa, NJ
    Current Employee - Security Manager in Totowa, NJ

    I have been working at Securitas Security Services USA full-time (more than 10 years)

    Pros

    The abaility to speak to senior management about concerns.

    Cons

    The salary can be higher, but adequate.

    Recommends
    Positive Outlook
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  5. Security guard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in New York, NY
    Current Employee - Security Guard in New York, NY

    I have been working at Securitas Security Services USA

    Pros

    Somewhat good pay if your at the right site. Very flexible if your in school or have another job.

    Cons

    Upper management are very unprofessional. Guards have no say and are expendable. Clients have all the say no matter what. Guards are under appreciated by both clients and upper management. Upper management never answer or return calls to guards but when management needs a guard to fill in at a site they call you around the clock. Also they pressure you to fill in when you have other things to do on day off.

    Advice to ManagementAdvice

    During the interview process ask if the guard wants to be flex or be at a permanent site. Ask guards to call out at least 24 hrs before a shift. Ask a guard if they can fill in at least 24 hrs before the shfit. Investigate incidents clients claims of guard insubordination. Clients aren't always right.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Morristown, NJ
    Former Employee - Security Officer in Morristown, NJ

    I worked at Securitas Security Services USA part-time (more than a year)

    Pros

    decent pay
    good bosses
    fun
    good employees
    good culture

    Cons

    not flexible
    uniforms were uncomfortable
    no training
    no career opportunities
    boring

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful

    Over a decade in branch management - overworked & underpaid. Glass ceiling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ

    I worked at Securitas Security Services USA full-time (more than 10 years)

    Pros

    Ability to transfer anywhere in the world - great for guard positions. But in management, you'll still never escape the constant pressure to produce for Sweeden.

    Cons

    Foreign owned company only cares about the numbers for their stockholders. "People (employees) don't matter, only the bottom line does" (to quote upper management). Once you're promoted, and are around for years, making a decent salary, you're a target for termination because the Branch Mgmt & Region then sees the profit margin in replacing you with a lower paid employee. The threat to have positions eliminated and/or close the branch is ALWAYS prevalent. Ridiculous b.s. that gets old fast. They beat the drum louder, while trying to make everyone on the slave ship row faster. Abandon ship!

    Advice to ManagementAdvice

    Back off! Trim more fat at the region level and increase staffing at the branch level, IF you want to finally reduce management turnover (not that it matters, as long as you get your bonus at the top of the pyramid). And if you don't realize that this radical "do more with less" approach isn't affecting customer service and client retention, you're about to find out the hard way. Securitas (which still doesn't have name recognition in the U.S.) has seen it's peak and is overdue to cut it's losses and downsize.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unarmed Security Officer in New York, NY
    Current Employee - Unarmed Security Officer in New York, NY

    I have been working at Securitas Security Services USA full-time (more than 8 years)

    Pros

    Great pay and benifits depending on site you work for.

    Cons

    Being alert and dealing with the public

    Advice to ManagementAdvice

    Be more attentive to the good workers that work under your name.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. A company that does not support promotion on women.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fire Safety Director in Jamaica, NY
    Current Employee - Fire Safety Director in Jamaica, NY

    I have been working at Securitas Security Services USA full-time (more than 3 years)

    Pros

    I like working as a Fire Safety Director at Verizon. The location is most convenient for me since I drive to work.
    Majority of Verizon staff are friendly and comply to the rules of the building by signing in and showing ID.

    Cons

    Some of the challenges of working for this company is not getting a cost of living raise in 3 years, losing health insurance benefits, working 4pm- 12am without night differentiate and unable to get promoted.

    Advice to ManagementAdvice

    It would be nice to promote workers that are within the company especially women when they have college education and prior experience.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. The pay is very low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in New York, NY
    Former Employee - Security Officer in New York, NY

    I worked at Securitas Security Services USA full-time (less than a year)

    Pros

    There are shifts available 24 hours.

    Cons

    The pay is not enough for the work they expect you to do.

    Advice to ManagementAdvice

    Compensate employees better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. My experience with the company has been disappointing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Bronx, NY
    Former Employee - Security Officer in Bronx, NY

    I worked at Securitas Security Services USA full-time (more than a year)

    Pros

    The best thing about working with this company is working with your fellow workers. When you work with other people it's like you become a family.

    Cons

    Some challenges with working with this company are having to get steady work. Having to always look over your shoulder to try and keep your job within the office.

    Advice to ManagementAdvice

    You should look out and protect your employees rather than just the clients. At least pretend like you care about your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

Securitas Security Services USA Photos

Client Site
911 Country Club Road #350

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