Securitas Security Services USA

  www.securitas.com
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Securitas Security Services USA Reviews in New York City, NY

Updated July 26, 2014
Updated July 26, 2014
501 Reviews

2.6
501 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Securitas Security Services USA Divisional President Santiago Galaz
Santiago Galaz
209 Ratings

Review Highlights

Pros
  • This is an absolutely Great Company that you should want to work for (in 8 reviews)

  • Decent pay, placement at sites close to where you live (in 14 reviews)


Cons
  • There is no room for advancement (in 10 reviews)

  • Grossly unreasonable workload expectations from upper management (in 12 reviews)

More Highlights

26 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    It's great if you just want to pay the bills dont start a career here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Securitas Security Officer  in  New York, NY
    Former Employee - Securitas Security Officer in New York, NY

    I worked at Securitas Security Services USA full-time for more than 5 years

    Pros

    There are alot of opportunities depending on what state your'e in.

    Cons

    They try to take advantage of you sometimes when it comes to pay rates and little details. You have to stand up for yourself or they will run over you.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    The pay is very low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer  in  New York, NY
    Former Employee - Security Officer in New York, NY

    I worked at Securitas Security Services USA full-time for less than a year

    Pros

    There are shifts available 24 hours.

    Cons

    The pay is not enough for the work they expect you to do.

    Advice to ManagementAdvice

    Compensate employees better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    My experience with the company has been disappointing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer  in  Bronx, NY
    Former Employee - Security Officer in Bronx, NY

    I worked at Securitas Security Services USA full-time for more than a year

    Pros

    The best thing about working with this company is working with your fellow workers. When you work with other people it's like you become a family.

    Cons

    Some challenges with working with this company are having to get steady work. Having to always look over your shoulder to try and keep your job within the office.

    Advice to ManagementAdvice

    You should look out and protect your employees rather than just the clients. At least pretend like you care about your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Easiest Job I've had yet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer  in  Farmingdale, NY
    Current Employee - Security Officer in Farmingdale, NY

    I have been working at Securitas Security Services USA part-time for more than 3 years

    Pros

    It's easy money, for easy work.

    Cons

    Some site have very crappy hours, or crappy supervisors

    Advice to ManagementAdvice

    Stop hiring dicks as supervisors.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Easy job, poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer  in  Edison, NJ
    Current Employee - Security Officer in Edison, NJ

    I have been working at Securitas Security Services USA full-time for more than a year

    Pros

    Time to study and do your own things

    Cons

    Narrow-minded leadership team with no vision

    Advice to ManagementAdvice

    Promote people based on their ability to perform the job well and not their ability to brown nose.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Low Paying Dead End Job .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard  in  Parsippany, NJ
    Current Employee - Security Guard in Parsippany, NJ

    I have been working at Securitas Security Services USA full-time for more than 3 years

    Pros

    You should only work here if you are studying for school and still need to work with out any
    distractions.

    Cons

    Anything you do on this job can not help you get another job anywhere. Your Manager will move you from site to site for no reason and always favors "specific" workers. If you are not
    part of the "inner-circle" you will just be push out of a $10 Hr job eventually.

    Advice to ManagementAdvice

    Managers need to get real training and with out it they will just destroy this company because of constant turn-over due to nepotism .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Staff equals little value

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Supervisor  in  New York, NY
    Former Employee - Security Supervisor in New York, NY

    I worked at Securitas Security Services USA part-time for less than a year

    Pros

    Structured and organized. Can not come up with other more words to described anything positive. Good training.

    Cons

    Security staff is expendable. Management has no sympathy with regard to staff past excellent performance.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great experience and life changing responsibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer - Site Supervisor  in  New York, NY
    Former Employee - Security Officer - Site Supervisor in New York, NY

    I worked at Securitas Security Services USA full-time for more than 5 years

    Pros

    Steady schedule, steady pay, and good accounting as w-2 never had problem

    Cons

    No real opportunity to grow within, increase in pay roll take years, terrible benefit health insurance.

    Advice to ManagementAdvice

    Listen more to loyal and respectful employees instead of just supervisor or management, give account management evaluation as managers do more work than the account manager and continue hiring in an equal non discrimination great giving opportunity to everyone.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    My time at securitas has taught me a lot on how to deal with different people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer  in  Weehawken, NJ
    Current Employee - Security Officer in Weehawken, NJ

    I have been working at Securitas Security Services USA full-time for less than a year

    Pros

    They help you find the exact job you are looking for.

    Cons

    It's hard to get in contact with someone when needed.

    Advice to ManagementAdvice

    Know how to attend to the people who work for you and try and be more understanding.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Clients Were Great But Securitas Security USA Management Needs Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flex Officer  in  Edison, NJ
    Former Employee - Flex Officer in Edison, NJ

    I worked at Securitas Security Services USA full-time for more than 3 years

    Pros

    The best part about working for this company is that you are able to interact with a variety of individuals from clients, employees, contractors and visitors. You learn something new everyday while working with others and their client sites.

    The money I made as a Flex Security Officer was 30K plus, and this was due to working hard, some overnights and overtime

    Depending on your location and branch. You are trained for your S.O.R.A. license in New Jersey, CPR, AED, First Aid, SAFETY ACT (Homeland Security) and more

    Cons

    My pharmaceutical field manager did not use the correct communication methods as a manager was suppose to; he would text you asking if you were available to work at a certain site (a field manager should know their employees schedule and should always call) and switch last minute sites on you to go to and then he would not confirm the switch with the clients. I started to contact the sites to make them aware of my availability and if I was switched to another site that day.

    This Pharmaceutical branch and field manager would send or try to demand their flex security officers to travel to locations that were over 50 minutes and or an hour plus, when they had other officers that were closer to that site.

    My pay checks were incorrect several times by the field manager, because he forget to add other sites that paid different on there than my regular flex pay and or did not know I was scheduled that day or miscalculated the hours and etc.

    Advice to ManagementAdvice

    Please hire field managers and workers in general that will communicate professionally with their employees and clients; not by text and ignoring worker's calls when requesting their next schedule (field manager would not call you back, you would have to make several attempts by calling the office, cell phone or walking in).

    Also, for the other workers or flex officers that were getting paid less money how about we start evaluating them and increasing their pay. Also, sales representatives stop trying to just receive the contracts from companies so you can receive a commission or whatever and think about the officers that are working at these sites and the type of work that would be expected and the travel distance. So make sure the money for the others are at least reasonable $14 and up (ex. you pay officers 10, 11 or 12 dollars per hour you receive that type of work).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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