Securitas Security Services USA

  www.securitas.com
  www.securitas.com
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Securitas Security Services USA Reviews

Updated September 15, 2014
Updated September 15, 2014
515 Reviews
2.5
515 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Securitas Security Services USA Divisional President Santiago Galaz
Santiago Galaz
216 Ratings

Review Highlights

Pros
  • This is an absolutely Great Company that you should want to work for (in 8 reviews)

  • Decent pay, placement at sites close to where you live (in 14 reviews)


Cons
  • There is no room for advancement (in 10 reviews)

  • Grossly unreasonable workload expectations from upper management (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Observe and restrain mental patients in hospitals.

    Former Employee - Hospital Security Officer  in  Sacramento, CA
    Former Employee - Hospital Security Officer in Sacramento, CA

    I worked at Securitas Security Services USA full-time for more than a year

    Pros

    Limited travel to job site. Good working staff.

    Cons

    Working in hospitals with mental patients is extremely challenging.

    Advice to ManagementAdvice

    Please equip hospital posted employees with more knowledge on how to handle patients.

  2.  

    A job for a student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Securitas Security Services USA

    Pros

    I like working here because for one i worked at a site that didnt have a supervisor watching over me, two the hours were the same everyday, three just ask about picking up extra hours. Overall i enjoy working for them.

    Cons

    On your feet the entire shift
    No benefits
    Underpaid at this site
    I was replaced at a previous site by someone who didnt show up for work/was often running late
    They play favoritism

    Advice to ManagementAdvice

    Letting your employees run the site and allowing them to bend the rules isnt fair to the ones who do their job. Also, they need to learn how to talk to employees on a professional level, yelling in their face doesnt count.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Lottery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security/Safety Response Officer  in  Orange, TX
    Current Employee - Security/Safety Response Officer in Orange, TX

    I have been working at Securitas Security Services USA full-time for more than 5 years

    Pros

    I have a great boss on my site. He's very understanding and willing to work with anyone if they need a schedule change. The job is challenging and rewarding on a personal level.

    Cons

    The site I currently work at is ---- horrible. The list of why -- is too long. Maybe after seven years, I've had enough. The upper management for Securitas pay no attention to their people when issues arise. They only want to take care of things when it hits them in the face. You ask for a meeting -- you'll never get it but if THEY need to meet with you, they'll be there in a flash.

    Advice to ManagementAdvice

    Care about your people -- not just your client.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Mixed review, site specific

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Site Supervisor  in  McLean, VA
    Current Employee - Site Supervisor in McLean, VA

    I have been working at Securitas Security Services USA part-time for more than 5 years

    Pros

    Current site allows flexible hours, other officers make an effort to work with you when you need to trade shifts.

    Cons

    We had our pay cut 10% and then frozen at our site 4 years ago, and have not yet received an increase, although account management keeps hinting that there will be one 'soon', but won't commit to a date. Many of the best officers have left an about half are now within their first year on site.

    Advice to ManagementAdvice

    Transparent and honest communication wold create higher morale and help put a stop to various rumors that ultimately become destructive to the site amangement and Securitas in general.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Pretty good company for the start of your career, offers good training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer
    Current Employee - Security Officer

    I have been working at Securitas Security Services USA full-time for more than 3 years

    Pros

    Good schedules make it easy to have a life outside of work. I have always had a good relationship with my managers and with the office staff. The company offers really great training.

    Cons

    It can be hard to get a promotion, it seems like there is always a lot of competition. I wish there were more opportunities for raises.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Internarional 3rd-Party Security Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer  in  Orlando, FL
    Current Employee - Security Officer in Orlando, FL

    I have been working at Securitas Security Services USA full-time for more than 5 years

    Pros

    Free online security training, free uniforms, and the anility to transfer to other client sites in your area or other offices throughout the nation.

    Cons

    No internal career opportunities, no benefits, poor pay, and clients may ask for you to be removed from their site for any reason, or none at all.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Console Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Console Operator  in  Indianapolis, IN
    Current Employee - Console Operator in Indianapolis, IN

    I have been working at Securitas Security Services USA full-time for more than a year

    Pros

    The money was fantastic.

    Cons

    They think they own you.

    Advice to ManagementAdvice

    Get better site supervision.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Securitas is a good Company to work for however they listen to their clients to much.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Securitas Security Services USA

    Pros

    The pay was good met some good people.

    Cons

    They take their clients side over their officers and were the ones making them look good.

    Advice to ManagementAdvice

    Learn to give people a fair chance don't just fire them so quickly or let employees good ones walk away so easily.

  10. 1 person found this helpful  

    Very disorganized. Take it if you need to keep the lights on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unarmed Security Guard  in  Tempe, AZ
    Current Employee - Unarmed Security Guard in Tempe, AZ

    I have been working at Securitas Security Services USA as a contractor for less than a year

    Pros

    From what I've seen there is a high level of incompetence so advancing within the company shouldn't be very hard if you keep your motivations to yourself. They provide the uniform and the sites i have been offered are low supervision, good for lone operator personalities.

    Cons

    They do not and will not pay you a living wage at entry level. They make it very clear that you are a subcontractor and as such there are no raises. You are paid based on your job site, the vast majority of which pay between 9 and 11 dollars. Do not expect bank hours. In fact, if you have been told you are going to a day shift position, be skeptical. It's common to see bait and switch. Happened to me.

    Advice to ManagementAdvice

    Without a great deal of experience within the company i can't give managerial advice. I can say that this is a predatory business model and i would not be part of a company with this ethical standard at a supervisory level, but i understand that not everyone is adverse to preying on others for profit.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    OK...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Securitas Security Services USA

    Pros

    For a fist security job starting at 9 dollars isn't too bad.

    Cons

    They don't give you a set schedule and the turn over rate is kinda bad. I work 70 hrs and check was about 200$ short

    Advice to ManagementAdvice

    Management is pretty decent

    Recommends
    Neutral Outlook
    No opinion of CEO

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