Security National Automotive Acceptance Corp.

  www.snaac.com
  www.snaac.com
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Security National Automotive Acceptance Corp. Reviews

Updated July 28, 2014
Updated July 28, 2014
5 Reviews
2.2
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian McDonald
2 Ratings

Employee Reviews

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  1.  

    Rapidly Growing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collector  in  Mason, OH
    Former Employee - Collector in Mason, OH

    I worked at Security National Automotive Acceptance Corp. full-time for more than 3 years

    Pros

    Great internal promotion rates, always promote from within if they can.
    Exciting culture for driven people - not a place someone can hide and get away with not working.
    Incentives and bonuses for high performers are wonderful, if you are a low performer, not so good.
    Won Top Workplace in 2013 and BBB award of some kind.

    Cons

    With Growth comes lots of changes and sometimes employees don't seem to be able to adapt.
    Training could be better - but they seem to try.
    Sometimes have to put in long hours to get top performance.

    Advice to ManagementAdvice

    Continue to celebrate successes and recognize high performers - it seems to work for the best of the best.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    A strange place to work, I have experienced no other corporate environment run the way this one is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dealer Development Representative
    Former Employee - Dealer Development Representative

    I worked at Security National Automotive Acceptance Corp. full-time

    Pros

    The money is OK but not worth working six ten hour days a week.

    Cons

    Some mid level managers that exhibit no managerial training and do not listen to reps in the field.

    Advice to ManagementAdvice

    Send your mid level managers to some sort of management training courses. Use feedback ferom your field reps in a more positive manner. Your corporate culture is too closed minded, particularly at your mid management level. They want to micro manage seemingly because of inexperience and insecurity and the company suffers as a result. You have a high turnover and have loss some great people because managers try to manage by intimidation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Don't waste your time interviewing here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Cincinnati, OH
    Former Employee - Sales in Cincinnati, OH

    I worked at Security National Automotive Acceptance Corp. full-time for less than a year

    Pros

    The are known on the car industry but that's not always a good thing

    Cons

    The are known to rip off the entry level military people and give very high rates. Work wise, their hire process is tedious and they will string you along for months, have you give and create presentations for an interview and go through so many tests it's unreal.

    They will fly you into the office and say they will let you know the next day and then they dissapear again.

    Bottom line, there is high turn over and they will work you to death.

    They don't even pay well.

    Advice to ManagementAdvice

    Stop changing things on everyone constantly, commission structure etc.

    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great people to work with , pretty good perks, management ok training subpar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Mason, OH
    Former Employee - Anonymous Employee in Mason, OH

    I worked at Security National Automotive Acceptance Corp. full-time

    Pros

    you get to make your own hours within what the department requires and those very within the department, excellent opportunities to make a good bonus, upper management seems to care about the well being of the employees

    Cons

    mainly a collections job where a majority of the customer base is current active military, depending what department you start in, if you change departments your pay will be cut switching departments, micromanagement. Very numbers oriented , only one week of training.

    Advice to ManagementAdvice

    make goals easier to obtain, don't make it more difficult. Be more thorough with training it needs to be at least two weeks long not one week , it needs to be more in depth.

    Doesn't Recommend
    Neutral Outlook
  6. 2 people found this helpful  

    Good for Salesmen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Mason, OH
    Current Employee - Anonymous Employee in Mason, OH

    I have been working at Security National Automotive Acceptance Corp.

    Pros

    The pay was very fair. Yearly reviews and raises, sometimes. Starting pay higher than most call centers in all departments. Salesmen treated the best, along with the contract purchasing department. Collections is a good department. Decent leadership, will help you grow if you want. If you seek assitance and they see that you apply what you learn you are in. The owners are very sweet people and they really care about their employees. They take an interest in you. Also, if company hits goals, huge year end bonus on your check.

    Cons

    Very numbers focused. If you can't hit your numbers anywhere else, this might not be the place for you. Call quality is huge and will effect your performance numbers, so be careful there. Things change from month to month. Bonuses are always changing, have lost one or two in mine time there. They really don't take many ideas from the employees, they don't listen to them. Have to work Christmas Eve, so keep that in mind.

    Advice to ManagementAdvice

    Quit changing things. When you implement something, let it stand to see how it will work for a while before you go and change it again. Set a bonus structure and keep it there. Lower the numbers so it is actually attainable. Do something about negativity and backstabbing. Listen to what your employees tell you and think about implenting some of it. They are on the phones, you're not.

    Doesn't Recommend

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