Security National Automotive Acceptance Corp.

  www.snaac.com
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Security National Automotive Acceptance Corp. Reviews

Updated Apr 6, 2014

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All Employees Current Employees Only

1.8 4 reviews

0% Approve of the CEO

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Brian McDonald

(1 ratings)

4 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    A strange place to work, I have experienced no other corporate environment run the way this one is.

    Dealer Development Representative (Former Employee)

    ProsThe money is OK but not worth working six ten hour days a week.

    ConsSome mid level managers that exhibit no managerial training and do not listen to reps in the field.

    Advice to Senior ManagementSend your mid level managers to some sort of management training courses. Use feedback ferom your field reps in a more positive manner. Your corporate culture is too closed minded, particularly at your mid management level. They want to micro manage seemingly because of inexperience and insecurity and the company suffers as a result. You have a high turnover and have loss some great people because managers try to manage by intimidation.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Don't waste your time interviewing here.

    Sales (Former Employee) Cincinnati, OH

    ProsThe are known on the car industry but that's not always a good thing

    ConsThe are known to rip off the entry level military people and give very high rates. Work wise, their hire process is tedious and they will string you along for months, have you give and create presentations for an interview and go through so many tests it's unreal.

    They will fly you into the office and say they will let you know the next day and then they dissapear again.

    Bottom line, there is high turn over and they will work you to death.

    They don't even pay well.

    Advice to Senior ManagementStop changing things on everyone constantly, commission structure etc.

    – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Great people to work with , pretty good perks, management ok training subpar

    Anonymous Employee (Former Employee) Mason, OH

    Prosyou get to make your own hours within what the department requires and those very within the department, excellent opportunities to make a good bonus, upper management seems to care about the well being of the employees

    Consmainly a collections job where a majority of the customer base is current active military, depending what department you start in, if you change departments your pay will be cut switching departments, micromanagement. Very numbers oriented , only one week of training.

    Advice to Senior Managementmake goals easier to obtain, don't make it more difficult. Be more thorough with training it needs to be at least two weeks long not one week , it needs to be more in depth.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Good for Salesmen

    Anonymous Employee (Current Employee) Mason, OH

    ProsThe pay was very fair. Yearly reviews and raises, sometimes. Starting pay higher than most call centers in all departments. Salesmen treated the best, along with the contract purchasing department. Collections is a good department. Decent leadership, will help you grow if you want. If you seek assitance and they see that you apply what you learn you are in. The owners are very sweet people and they really care about their employees. They take an interest in you. Also, if company hits goals, huge year end bonus on your check.

    ConsVery numbers focused. If you can't hit your numbers anywhere else, this might not be the place for you. Call quality is huge and will effect your performance numbers, so be careful there. Things change from month to month. Bonuses are always changing, have lost one or two in mine time there. They really don't take many ideas from the employees, they don't listen to them. Have to work Christmas Eve, so keep that in mind.

    Advice to Senior ManagementQuit changing things. When you implement something, let it stand to see how it will work for a while before you go and change it again. Set a bonus structure and keep it there. Lower the numbers so it is actually attainable. Do something about negativity and backstabbing. Listen to what your employees tell you and think about implenting some of it. They are on the phones, you're not.

    No, I would not recommend this company to a friend

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