Security Service Federal Credit Union

www.ssfcu.org
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Security Service Federal Credit Union Reviews

Updated June 2, 2015
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3.4
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David E. Reynolds
4 Ratings

24 Employee Reviews

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  1. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in San Antonio, TX
    Current Employee - Member Service Representative in San Antonio, TX

    I have been working at Security Service Federal Credit Union part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, great management, great leadership, great place to work. Unlike most jobs you feel wanted and apart of something big.

    Cons

    None so far. Everything that I have experienced since being here has been positive. Upset members are the only thing that makes the job vigorous.

    Advice to Management

    Keep doing what your doing


  2. Great job if you have the right manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Security Service Federal Credit Union full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    3% match 401k, casual dress, dedicated coworkers, 3% annual raise if in good standing, free banking services, 401k profit sharing.

    Cons

    No work life balance. Management is haphazard and directionless. Recent changes in executive management has fostered hostile work environment. Employees are expendable.

    Advice to Management

    Your rank and file employees aren't faceless minions. Respect goes a long way. Hard work and sacrifice needs to be recognized.


  3. Sr retail Inventory Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Security Service Federal Credit Union full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    overall great company to work for

    Cons

    they profess that they have open door policy and caring company not so


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Security Service Federal Credit Union

    Pros

    Nice people good company to work for

    Cons

    Pretty low pay for front line employees. They do all the hard work for little compensation


  6. Stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Member Relationship Officer in San Antonio, TX
    Current Employee - Senior Member Relationship Officer in San Antonio, TX

    I have been working at Security Service Federal Credit Union full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are really great, schedule can be flexible at times

    Cons

    Sometimes have to work long shifts, turnover is very high at our particular branch, micromanaging is an issue as well. The more people are leaving, the higher our goals are. Goals are not commission but they do withhold you from being promoted, and since our turnover is high, our goals are higher which makes it very stressful to move up. The culture is very negative at our branch as well due to the managers going through cameras when they don't believe us, questioning when we call in sick. A co-worker of mine's father died and when she was going home she was asked "will you be coming back today" . So you can kind of see what type of environment it is. If we make a comment of suggestion to higher level management, we are called into the office and get in trouble for it, making the employees very cautious to the things they say to upper management which is unfortunate because we should feel as though there is an open door policy to give our opinions and suggestions. We also cannot be 1 minute late for lunch or it is counted as a tardy. We cannot leave even if we are puking our brains out unless we have worked 5 hours or it is counted as an absence. Work-life balance is not there.

    Advice to Management

    Please reconsider how goals are done at service centers, please reconsider work-life balance, stop cutting positions for busy locations. Have managers take members as well since we are so short handed. Allow us to get approved for loans like a member would, it takes several days for loan approvals for employees.


  7. Sales oriented credit union dedicated to the members

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Orem, UT
    Current Employee - Teller in Orem, UT

    I have been working at Security Service Federal Credit Union part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    plenty of opportunities to progress in the company

    Cons

    very sales oriented w/o motiavtion of commision.


  8. GREAT Company to work for!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sr Member Relationship Officer in Salt Lake City, UT
    Current Employee - Sr Member Relationship Officer in Salt Lake City, UT

    I have been working at Security Service Federal Credit Union full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    The company truly and genuinely cares about it's members and it's employees.

    Cons

    Credit Union is new to Utah and still in process of building name recognition within the community.

    Advice to Management

    Need to better learn how to schedule employees based on branch needs.


  9. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Security Service Federal Credit Union

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Great company, I worked with some very intelligent yet humble people. Work environment is great, very friendly. The managers know their team members very well. You can have a great work and life balance.

    Cons

    Nothing as such, its a good company.


  10. Helpful (2)

    A good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in San Antonio, TX
    Current Employee - Member Service Representative in San Antonio, TX

    I have been working at Security Service Federal Credit Union full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Having every Sunday off is nice, and the hours are fairly flexible, depending on what job you have.

    Cons

    Pay. I know credit unions are not for profit, but the pay just isn't competitive with other financial institutions in the area.

    Advice to Management

    Pay more if you want to stop losing employees to USAA


  11. Great place to work, good to the members and employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Security Service Federal Credit Union

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great work places, a lot of chances to move up and grow in with the company

    Cons

    not unified on procedures in each branch, if you go to one might be different in another



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