SecurityMetrics

www.securitymetrics.com
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SecurityMetrics Reviews

Updated February 12, 2015
Updated February 12, 2015
19 Reviews
4.2
19 Reviews
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SecurityMetrics Founder & CEO Brad Caldwell
Brad Caldwell
17 Ratings

Employee Reviews

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  1.  

    Loved working for SecurityMetrics. The owner and management staff want the company/employees to be successful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Consultant in Orem, UT
    Former Employee - Compliance Consultant in Orem, UT

    I worked at SecurityMetrics full-time (more than 3 years)

    Pros

    Company is founded on the shoulders of good people that love the company and those who work their. They try their best to make it a pleasant working environment and experience. I've worked in two different areas (sales and IT) and both were managed well and good experiences. Fun company events and spiffs for good performance.

    Cons

    I would say that the only challenge that I really encountered was the lack of future in my positions. Ultimately the jobs I had their were jobs not careers. Great for college but in the end I had to leave to start a career in my degree. That being said there are positions there that are more long lasting. Just not the ones I was in.

    Advice to ManagementAdvice

    Love management and I feel they offered me fair/great opportunities. No complaints here.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    High Reward for little work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Renewals Agent in Orem, UT
    Current Employee - Renewals Agent in Orem, UT

    I have been working at SecurityMetrics full-time (more than a year)

    Pros

    Great pay structure on the sales side to be able to make good money. Very flexible hours.

    Cons

    In any sales job, when you start excelling at the position, they ware likely to cut the pay structure at times to push you to sell even more.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great college job!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Consultant in Orem, UT
    Current Employee - Compliance Consultant in Orem, UT

    I have been working at SecurityMetrics full-time (more than a year)

    Pros

    Very flexible when it comes to scheduling and hours worked. They deal with the UK so they even offer 2-10 am shifts if necessary. I've made good money and those that try hard can definitely be successful here!

    Cons

    Horrible for promotions. Once your in don't plan on moving up, the entire company is based on family and friends in high spots. If you are looking for a company to have a career with, find something else.

    Pay is good but once every 3 months they will chop the pay scale and your commissions will go down 10% they overpay tech support and customer service so the salesman are shafted and not rewarded properly.

    Advice to ManagementAdvice

    Look at all your options before hiring candidates for positions. Family is family but business is business.

    The sales department is what allows the company to exist, pay them.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company with excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Scan Technician in Orem, UT
    Former Employee - Scan Technician in Orem, UT

    I worked at SecurityMetrics full-time (more than 3 years)

    Pros

    Whether you want to work there while in school or make a career this is a great place. It is easy to excel if you prove yourself. They are in a fast growing industry so the job stability is great. They pay generously for a call center as well.

    Cons

    The work can get stressful and boring sometimes.

    Advice to ManagementAdvice

    Be open to ideas from those in the trenches.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    SecurityMetrics where integrity still matters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Representative in Orem, UT
    Current Employee - Support Representative in Orem, UT

    I have been working at SecurityMetrics full-time (more than 5 years)

    Pros

    The management is awesome. They understand the balance between work and play. I once met the CEO outside Cinemark and he recognized me and said hello also he's humble and sincere. Totally motivating to work for! Additionally when I've dealt with a difficult customer(see below) I have been able to discuss my issues with my management without fear of retaliation. Quality Assurance is trained to give critique instead of criticism.

    Cons

    I work in the Technical Support department. Customers can be very demanding. Have you ever tried to get a cat to do something it don't wanna do? That's what customers can be like.

    Advice to ManagementAdvice

    Well, Management, if you are reading this, please keep doing what you have been doing and everything will be wonderful.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Company with a bright future. Great first after highschool job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Integrity, Quality Assurance in Orem, UT
    Current Employee - Data Integrity, Quality Assurance in Orem, UT

    I have been working at SecurityMetrics full-time (more than a year)

    Pros

    Good pay for the little prior experience required. Good friendly environment. Company parties every month, Great company with very bright future. Extremely flexible schedules

    Cons

    Sometimes work can be stressful because your pay reflects on the amount of work you put in. But that can be a good thing too

    Advice to ManagementAdvice

    I can't think of many suggestions. Maybe just train more frequently

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Consultant in Orem, UT
    Former Employee - Compliance Consultant in Orem, UT

    I worked at SecurityMetrics part-time (more than a year)

    Pros

    Good pay (for the most part), flexible hours, and amazing coworkers! I worked part time as a Compliance Consultant for two years. I enjoyed it very much.

    Cons

    The pay scale would change often which made it confusing from time to time. Nevertheless, good incentive to work harder.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    SM is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead for Consultant Team in Orem, UT
    Former Employee - Team Lead for Consultant Team in Orem, UT

    I worked at SecurityMetrics full-time (more than 3 years)

    Pros

    Top pay for the job industry, relatively low stress. Management can sometimes push pretty hard for results, but at the end of the day - Hey, we're not saving babies - we're just helping people with PCI compliance. Management often provides good incentives, excellent summer and Christmas parties. The CEO, Mr. Caldwell is an amazing person.

    Cons

    Working on the phones can be monotonous, people are rude and un-trusting - but that's the world we live it. The HR department doesn't really listen to complaints against upper management since its kinda of a family owned business.

    Advice to ManagementAdvice

    keep paying the employees, and buy more lunches - thanks

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Excellent environment and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Analyst in Orem, UT
    Current Employee - Security Analyst in Orem, UT

    I have been working at SecurityMetrics full-time (more than 3 years)

    Pros

    The employees are great to work with, it feels like co-workers want to help you succeed. Upper management really cares about the employees.

    Cons

    Travel is a bit too much for some, although I think it is about right. Because it is such a great place to work, there is little turnover in management, so this is not the place for a quick run up the ladder.

    Advice to ManagementAdvice

    Keep up the great work and continue to find ways to maintain our culture while the organization grows.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Scan Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SecurityMetrics part-time

    Pros

    Flexible, good pay, and bonus structure.

    Cons

    Middle management was a joke. They just goofed off and never did their jobs.

    Advice to ManagementAdvice

    Move up people that have skills and potential not the person that has been there the longest.

    Recommends
    Neutral Outlook
    Approves of CEO

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