SecurityMetrics

  www.securitymetrics.com
  www.securitymetrics.com

SecurityMetrics Reviews

Updated October 23, 2014
Updated October 23, 2014
16 Reviews
4.1
16 Reviews
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SecurityMetrics Founder & CEO Brad Caldwell
Brad Caldwell
14 Ratings

Employee Reviews

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  1.  

    Great company with excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Scan Technician in Orem, UT
    Former Employee - Scan Technician in Orem, UT

    I worked at SecurityMetrics full-time (more than 3 years)

    Pros

    Whether you want to work there while in school or make a career this is a great place. It is easy to excel if you prove yourself. They are in a fast growing industry so the job stability is great. They pay generously for a call center as well.

    Cons

    The work can get stressful and boring sometimes.

    Advice to ManagementAdvice

    Be open to ideas from those in the trenches.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    SecurityMetrics where integrity still matters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Representative in Orem, UT
    Current Employee - Support Representative in Orem, UT

    I have been working at SecurityMetrics full-time (more than 5 years)

    Pros

    The management is awesome. They understand the balance between work and play. I once met the CEO outside Cinemark and he recognized me and said hello also he's humble and sincere. Totally motivating to work for! Additionally when I've dealt with a difficult customer(see below) I have been able to discuss my issues with my management without fear of retaliation. Quality Assurance is trained to give critique instead of criticism.

    Cons

    I work in the Technical Support department. Customers can be very demanding. Have you ever tried to get a cat to do something it don't wanna do? That's what customers can be like.

    Advice to ManagementAdvice

    Well, Management, if you are reading this, please keep doing what you have been doing and everything will be wonderful.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Company with a bright future. Great first after highschool job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Integrity, Quality Assurance in Orem, UT
    Current Employee - Data Integrity, Quality Assurance in Orem, UT

    I have been working at SecurityMetrics full-time (more than an year)

    Pros

    Good pay for the little prior experience required. Good friendly environment. Company parties every month, Great company with very bright future. Extremely flexible schedules

    Cons

    Sometimes work can be stressful because your pay reflects on the amount of work you put in. But that can be a good thing too

    Advice to ManagementAdvice

    I can't think of many suggestions. Maybe just train more frequently

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Consultant in Orem, UT
    Former Employee - Compliance Consultant in Orem, UT

    I worked at SecurityMetrics part-time (more than an year)

    Pros

    Good pay (for the most part), flexible hours, and amazing coworkers! I worked part time as a Compliance Consultant for two years. I enjoyed it very much.

    Cons

    The pay scale would change often which made it confusing from time to time. Nevertheless, good incentive to work harder.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    SM is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead for Consultant Team in Orem, UT
    Former Employee - Team Lead for Consultant Team in Orem, UT

    I worked at SecurityMetrics full-time (more than 3 years)

    Pros

    Top pay for the job industry, relatively low stress. Management can sometimes push pretty hard for results, but at the end of the day - Hey, we're not saving babies - we're just helping people with PCI compliance. Management often provides good incentives, excellent summer and Christmas parties. The CEO, Mr. Caldwell is an amazing person.

    Cons

    Working on the phones can be monotonous, people are rude and un-trusting - but that's the world we live it. The HR department doesn't really listen to complaints against upper management since its kinda of a family owned business.

    Advice to ManagementAdvice

    keep paying the employees, and buy more lunches - thanks

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Excellent environment and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Analyst in Orem, UT
    Current Employee - Security Analyst in Orem, UT

    I have been working at SecurityMetrics full-time (more than 3 years)

    Pros

    The employees are great to work with, it feels like co-workers want to help you succeed. Upper management really cares about the employees.

    Cons

    Travel is a bit too much for some, although I think it is about right. Because it is such a great place to work, there is little turnover in management, so this is not the place for a quick run up the ladder.

    Advice to ManagementAdvice

    Keep up the great work and continue to find ways to maintain our culture while the organization grows.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Scan Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SecurityMetrics part-time

    Pros

    Flexible, good pay, and bonus structure.

    Cons

    Middle management was a joke. They just goofed off and never did their jobs.

    Advice to ManagementAdvice

    Move up people that have skills and potential not the person that has been there the longest.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great company, but inconsistent middle management policies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Orem, UT
    Former Employee - Sales Manager in Orem, UT

    I worked at SecurityMetrics full-time (more than 5 years)

    Pros

    Great company as far as the upper management. The job is very straightforward and easy to pick up. Great people to work with.

    Cons

    Nepotism is to big in this company. Many internal job openings are decided upon before they are even opened for other employees to apply. To many compensation changes. Seems like they take a shot in the dark and then continually look at what they can change to make more money for the company. It is really hard as a sales man to not know when and if your compensation will change.

    Advice to ManagementAdvice

    Decide what your bottom line is and what you can handle paying employees and stick with it. Just because sales seem easy to you doesn't mean they are easy sales. If employees are able to push the envelope don't hurt them by taking away there pay.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It paid well, but I didn't enjoy the work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Representative in Orem, UT
    Former Employee - Support Representative in Orem, UT

    I worked at SecurityMetrics part-time

    Pros

    It paid well for a call center job. We also had parties every month where the company would bring food for everyone. Christmas bonuses were great.

    Cons

    It wasn't very professional, there was a lot of work drama. A lot of favoritism is involved in who gets hired and promoted.

    Advice to ManagementAdvice

    They need to realize it is a large company and it needs to be more professional managed.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Compliance Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at SecurityMetrics full-time (more than an year)

    Pros

    CEO cares about employees and makes them a priority. Company has a lot of potential and could become a great place to work with some changes.

    Cons

    There's not a lot of inter-departmental communication. If the system worked better and if there was more communication between departments the company would be a lot more efficient.

    Advice to ManagementAdvice

    Get more input from all departments before implementing new policies. When you do implement new policies make sure all departments that might be affected by it know about the changes.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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