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I have been working at Sedgwick Claims Management Services full-time
Pros – I enjoy the work, coworkers and managers are great, great PTO. Supervisors are supportive and friendly (at least the ones I've met.)
Cons – Limited opportunity for advancement, tough to take PTO when work just piles up when you are gone.
Yes, I would recommend this company to a friend
2013-10-15 18:42 PDT
2 people found this helpful
I worked at Sedgwick Claims Management Services full-time for more than 3 years
Pros – The benefits are pretty good .
Cons – High turnover and unreasonable workload.
Advice to Senior Management – Reduce workload and hire more staff.
No, I would not recommend this company to a friend
2013-08-27 07:25 PDT
3 people found this helpful
I have been working at Sedgwick Claims Management Services
Pros – *Above average PTO (starting at 19 days)
*Direct reporting supervisors are willing to provide effective feedback and assist their employees
*401(k) is offered with employer-matching up to 50% on contributions under 6% per paycheck. Healthcare is provided through United Healthcare and regional HMOs, with a variety of options in plans.
Cons – The office morale has been declining over the years because of the change in upper (operations level) management. The company focuses on meeting goals (closing ratio, Compass, re-opens, paid claims per year, and etc...) rather than handling the claim and moving the file towards amicable resolution. The work load is very demanding and pay is not up to standard for the workload completed. Some employees say that their work-life ratio is diminished, however, I do not feel that way because I do not give employer more of my time then what I am paid for.
The company has a lack of training. They will through the new employees into a burning fire and let them figure out how to investigate and adjust the claim.
*There is no heavy lifting, but eyestrain and cramps are possible given long, continuous periods working at the computer
Advice to Senior Management – The company does not appreciate the lower level examiners as much as they should. The examiners are the foundation of the company and because the supervisors do not praise the employees very much the office morale goes down hill. I think that the company as a whole needs to provide more effective training measures.
2011-03-06 10:26 PST
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