Sedgwick Claims Management Services Reviews

Updated July 2, 2015
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374 Employee Reviews

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  1. Helpful (2)

    Claims rep examiner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sedgwick Claims Management Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Healthy environment, good benefits

    Cons

    Long hours, work from home

    Advice to Management

    Supportive. Reward your staff with bonuses.


  2. New employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sedgwick Claims Management Services

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits seem good for a single participant

    Cons

    To early to tell. Will update later.


  3. Helpful (1)

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sedgwick Claims Management Services

    Pros

    Great team environment, everyone is helpful,

    Cons

    high workload, but nothing unmanegeable


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Insurance sales, sales management & adjusting.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner II in West Jordan, UT
    Current Employee - Claims Examiner II in West Jordan, UT

    I have been working at Sedgwick Claims Management Services (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great PTO - 20 + days per year to start!

    Cons

    Low pay - they are very stingy with their pay.

    Advice to Management

    Great people to work with - better pay would be nice.


  6. Helpful (1)

    unknown

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sedgwick Claims Management Services

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great benefits, PTO time

    Cons

    No work life balance, expectations are too high


  7. Helpful (2)

    Claims Examiner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Walnut Creek, CA
    Former Employee - Anonymous Employee in Walnut Creek, CA

    I worked at Sedgwick Claims Management Services

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fellow employees were generally pretty nice.

    Cons

    Expectations of hours to complete tasks pretty heavy. Burn out factor almost an expected outcome to many employees. Management blind eyes and deaf ears apparent. Glad to have chosen to leave when I did. Grass isn't always greener elsewhere but in my expecience but in my case it was.

    Advice to Management

    Be aware of what is seen to be insoncere actions towards your employees.


  8. Helpful (2)

    Easy going company with good benefits but salaries could be more competitive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner in Plano, TX
    Current Employee - Claims Examiner in Plano, TX

    I have been working at Sedgwick Claims Management Services full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You will not be micromanaged and you get benefits and vacation immediately

    Cons

    Way understaffed, little pay, too much work per person. Stressful job


  9. Helpful (1)

    Good place to start my career, needed something else after 1.5 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sedgwick Claims Management Services full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Was promoted quickly. Good benefits. A lot of PTO time

    Cons

    Underpaid compared to others in the industry. Difficult position to stay in for a long period of time. Claimants are hard to work with.


  10. Helpful (2)

    Continuously disappointed by empty promises of advancement and pay raises.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sedgwick Claims Management Services

    Pros

    Plenty of PTO
    Flexible work schedule
    Good Benefits
    Tuition reimbursement
    Casual dress code
    Lots of holidays

    Cons

    Low salary
    Promise advancement but only so far ...often hire external for management.
    Bad raises
    Good social game is rewarded more than hard work.
    People who go above and beyond are lumped in with team mbers who do bare minimum and have to share credit when something gets done. Good job TEAM is sent out not recognizing the person who did 95% of the work.

    Advice to Management

    Choose better leaders. Consider promoting from within the company for leadership roles.


  11. Helpful (4)

    Great foot in the door for the insurance industry but not a good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Examiner I in Portland, OR
    Former Employee - Claims Examiner I in Portland, OR

    I worked at Sedgwick Claims Management Services full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Generous PTO. Room for advancement if you don't hate your job. Some supervisors, like Andy, are great. Good location. I started on 1/15/14 and was excited and thankful to get my start in insurance.

    Cons

    Excessive work load, low morale, high turnover and low morale. Their database, shuts down every month, meaning you can't complete half your work for that day. Entry level employees such as Claims Examiner I, work 37 hour work week, but all higher level positions require 60-70 hour work week. The amount of expected, unpaid overtime, will make you resent this place.

    Advice to Management

    Decrease work load expectations so they are based in reality. Also, almost all the snacks are obesity inducing junk food, provide protein, gluten-free items, and foods that won't lead employees to an early grave. Besides, the work load is already doing so, quite effectively.



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