Sedgwick Claims Management Services

www.sedgwickcms.com
Engaged Employer
Add Review

Sedgwick Claims Management Services Reviews

Updated April 22, 2015
341 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    Basic boring job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Examiner II in Chicago, IL
    Former Employee - Claims Examiner II in Chicago, IL

    I worked at Sedgwick Claims Management Services

    Doesn't Recommend
    Doesn't Recommend

    Pros

    never take home work (they won't let you). Anybody can do work here

    Cons

    Way too much work and not enough pay. They say there is room for advancing, but in reality it's just to other departments within claims. If you want a mindless job with good benefits and PTO then this is it.

    Advice to Management

    Offer good workers side projects and the ability to advance beyond claims

  2. only if you're desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sedgwick Claims Management Services

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    a lot of pto hours

    Cons

    management, no work life balance, overworked employees, no incentives with "promotions"

  3. Helpful (1)

    Messy and sketchy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster I in Sun Prairie, WI
    Former Employee - Claims Adjuster I in Sun Prairie, WI

    I worked at Sedgwick Claims Management Services full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, awesome coworkers, great hours, copious amounts of PTO.

    Cons

    Copious amounts of PTO - that you can't use. You are literally drowning if you use it. Upper and mid-level management have favorite employees and clear not so favorite employees. No minorities in the office I worked in and the only people let go were women.

    Advice to Management

    The company needs a complete overhaul starting at the top; not the bottom like they've been doing. Hire more women and minorities.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    worst company ever!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disability Specialist in Irving, TX
    Current Employee - Disability Specialist in Irving, TX

    I have been working at Sedgwick Claims Management Services

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    they have no pros to tell

    Cons

    too many to even list. Please DON"T apply. RUN FOR THE HILLS!!!!!

    Advice to Management

    there is zero COMMUNICATION from management to staff. I can go week without with seeing my manger whose office is two feet away.

  6. Micromanaging at it's finest.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in New Albany, OH
    Current Employee - Customer Service Representative in New Albany, OH

    I have been working at Sedgwick Claims Management Services

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Awesome vacation package and affordable medical

    Cons

    walking in everyday wondering if you will be let go, high turnover rate, inept team leads in the call center, micromanaged to every minute of your scheduled work day.

    Advice to Management

    Listen to your employees. Hear their side. Listen to new ideas and watch your lower level management.

  7. Helpful (1)

    GREAT COMPANY TO WORK FOR IF......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sedgwick Claims Management Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You work a short work week 37.5 hrs, generous PTO and holidays.

    Cons

    No work life balance, not enough staff in the office to get the job done, severe disconnect with team lead as they stand around and do no work.

    Advice to Management

    Train the team lead learn the function and action of the jobs below them so that in times of need they can help.

  8. The most stressful job you'll ever have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disability Representative Senior in Eden Prairie, MN
    Former Employee - Disability Representative Senior in Eden Prairie, MN

    I worked at Sedgwick Claims Management Services full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The HR staff is super professional and pleasant to deal with.
    There are location in many places.

    Cons

    The managers and team leaders overall lack the management skills to supervise.
    Policies are not followed across the board and between accounts.
    Certain accounts are incredibly stressful and choose not to fully staff.

    Advice to Management

    Hire managers that aren't afraid to enforce performance standards across the board and leave personal relationships out of the office.
    Pay at market to reduce massive turnover and recruitment of less than stellar talent.

  9. Good people

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sedgwick Claims Management Services

    Pros

    A lot of good people work there.

    Cons

    Not family friendly or oriented

  10. Claims rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sedgwick Claims Management Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    benefit days starting day one

    Cons

    advancement is very hard sometimes

    Advice to Management

    none they do a great job hearing you

  11. Claims service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative
    Former Employee - Claims Representative

    I worked at Sedgwick Claims Management Services

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Enjoyable company to work with, friendly co-workers and attainable goals

    Cons

    Depends on your manager may not be easy to move up

    Advice to Management

    Look at managers who are not moving up their current employees

Sedgwick Claims Management Services Photos

What your desk will look like.
The breakroom.
View from the breakroom.

+ Add Photo

Work at Sedgwick Claims Management Services? Share Your Experiences

Sedgwick Claims Management Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.