Seneca Niagara Casino
2.3 of 5 15 reviews
www.senecaniagaracasino.com Niagara Falls, NY 1000 to 5000 Employees

Seneca Niagara Casino Reviews

Updated Jun 11, 2014

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2.3 15 reviews

                             
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    Ok company

    Anonymous Employee (Current Employee)

    ProsMany different oopportunities customer service experience

    ConsCompany really doesnt appreciate their hard workers... they are more worried about what you have on your feet and tattoos and piercings

    Advice to Senior ManagementShow your faithful hard working employees a lil more credit

    Yes, I would recommend this company to a friend

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    10 years in food and beverage

    Anonymous Employee (Former Employee)
    Niagara Falls, NY

    ProsOpportunity for advancement are plentiful due to frequent departures.

    ConsBenefits too expencive and cost more every year. Raises come annually and are 4% maximum. Not a "team" environment. Everyone wants to make others look bad in order to advance. You will eventually feel like just a number.

    Advice to Senior ManagementStop taking away from emplyees for your own gain (bonuses). Bring back employee events such as summer picnics. Better reward system for dedicated employees.

    No, I would not recommend this company to a friend

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    good job for young people

    Casino Dealer (Former Employee)

    Prosgood pay for somebody without any education

    Consschedules, shifts, you will never have a weekend or holiday off without taking vacation time to do it

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    Barely paid....

    Waitress (Current Employee)
    Niagara Falls, NY

    ProsSome vacation time and expensive health insurance.

    ConsBarely paid. Waitresses pay bartender and bussers majority of their pay.

    No, I would not recommend this company to a friend

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    Better than most.

    Anonymous Employee (Current Employee)

    ProsFree lunch, paid breaks, tipping environment, progressive atmosphere, excellent co-workers.

    ConsCorporate red-tape and (not surprisingly) Native-centric advancement system. Benefits may seem lacking even for full-time employees.

    Advice to Senior ManagementIf someone is failing in their management job don't keep them there just because they're native. Find better solutions.

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    management seriously detached from lower level employees

    Worker (Former Employee)
    Niagara Falls, NY

    Prosfree meals
    bonus program
    free gym
    big corporation with lots of room to move around
    exciting environment
    employee discounts
    career development opportunities

    Consbenefit costs keep rising and quality keeps dropping
    detached management
    serious emphasis on over-delegation
    little room for advancement depending on dept.

    Advice to Senior Managementhire qualified managers that connect and work with employees

    Yes, I would recommend this company to a friend

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    Senior Management Wake Up

    Anonymous Employee (Current Employee)

    ProsSeneca Niagara Casino is the largest and most progressive casino gaming company in the region. This Indian owned casino is easier to work in than other Indian owned casinos the Tribe while involved are not as overbearing as some.

    ConsSenior Corporate Management have a nasty style when dealing with property lavel issues. Senior Corporate management use threats, intimidation and underhanded methods when dealing with property level issues. Senior Corporate Management set unrealistic and unattainable goals. Senior Corporate Management are quick to take credit for anything positive and quick to blame for any shortcomings to unrealistic goals.

    Advice to Senior ManagementSenior Corporate Management needs to come off the mountain top and join the team

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Customer Service

    Marketing Service Representative (Current Employee)
    Niagara Falls, NY

    ProsYou get a paid lunch

    ConsEverything else is absolutely terrible

    Advice to Senior ManagementBe more confident in your employees

    No, I would not recommend this company to a friend

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    Not a Well Run Organization

    SPA/Salon Manager (Former Employee)
    Niagara Falls, NY

    ProsGood pay and benefits. Free meals.

    ConsWhere to start? Political nightmare. Upper management does not support managers.

    No, I would not recommend this company to a friend

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    Dont waste your time

    Slot Tech (Current Employee)
    Niagara Falls, NY

    Prosco workers are great, and you dont get yelled at by customers everday.

    Consmanagement will find every possible way to demean you and eventually fire you. Literally do not care about their employees, evident by the high turnover rate. All departments are shorthanded because of the high turnover rate

    Advice to Senior Managementtreat your employees like people.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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