Senior Villages Reviews

Updated June 8, 2015
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15 Employee Reviews

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  1. Featured Review

    Helpful (2)

    A company with a great foundation and strong people that cares for its residents and their families

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Senior Villages

    Pros

    Passion for seniors and families Great opportunity for employees willing to work hard Exciting growth opportunities both professionally and personally Company cares for me and my family, not just profits

    Cons

    Substantial growth plans will require investment in some areas infrastructure

    Advice to Management

    Continue down the path you are on. Keep finding great people. Don't settle for mediocrity or the low expectations of se riot housing industry


  2. Helpful (1)

    Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Frankenmuth, MI
    Former Employee - Housekeeper in Frankenmuth, MI

    I worked at Senior Villages part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Residents are great the coworkers are great great place to work great atmosphere

    Cons

    When residents pass away you get attached


  3. Very quick paced and stressful job with a rude boss

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Oxford, MI
    Current Employee - Food Server in Oxford, MI

    I have been working at Senior Villages part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can usually get an extra day a week by covering someone else's shift and somewhat flexible hours and the people that you serve to are extremely sweet but there are a few that are rude and will yell at you

    Cons

    Extremely hard at the beginning and only gets a little easier, an hour and a half of each shift you have is usually cleaning with about two hours of actual serving

    Advice to Management

    Bump up pay a little because it is a hard job


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Residents are wonderful, management is a mess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brighton, MI
    Current Employee - Anonymous Employee in Brighton, MI

    I have been working at Senior Villages

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Residents are, for the most part, incredibly gracious, wonderful people to work with. Full time staff are generally hard-working people who sincerely care about the residents and their well-being.

    Cons

    Communication between departments is sloppy and disorganized at best. Management seem more concerned with themselves and their own advancement than they do for their employees. Management loves to mention "opportunities for advancement" but very rarely hires from within or lets employees know about job opportunities within the company. The company seems more concerned with rapid expansion than investing in existing properties. The company expects incredibly high standards of performance without being willing to pay their employees a decent living wage. Whether intentional or not, there is a high degree of nepotism present, especially in managerial/administrative positions. Management (especially the leasing department) promises new residents services and privileges far above and beyond what is actually offered, then expects lower-level staff to deliver.

    Advice to Management

    'Blue collar' employees (culinary staff, CNAs, housekeeping, etc) are grossly underpaid for the standards they're held to and the amount of work they're expected to do. McDonalds' wages should not be competitive with those of a full-time employee in a senior living facility. There needs to be more focus on current resident's and employee's needs and less on filling properties as fast as possible.


  6. Manager of Assisted Living

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Cleveland, OH
    Current Employee - General Manager in Cleveland, OH

    I have been working at Senior Villages

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good interview process. Ability to advance in the organization

    Cons

    Not a good culture to work in. Lack of training, lack of proper support from management. Poor communication with employees. No life/work balance. Poor competitive salary structure. Too top heavy in managers for type of service that is provided.

    Advice to Management

    Consider a better life/work balance. More competitive salaries structure. Better salaries for front line employees


  7. Helpful (1)

    Sad place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resident Care Aide in Plymouth, MI
    Former Employee - Resident Care Aide in Plymouth, MI

    I worked at Senior Villages part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Being able to spend time with the residents,

    Cons

    This place is terrible! Its called an assisted living facility but its more like a nursing home or hospice. There are no nurses at this facility when there should be at least 10-12. This place is down right horrible! I would never send anyone here

    Advice to Management

    care about the residents instead of money! pay your employees!


  8. Helpful (2)

    Unstable work environment, high turnover, please look at another company for a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Senior Villages full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Compensation was okay, somewhat misleading, they will tell you that you will earn more than you do

    Cons

    They only care about profit, they don't care about the residents or employees, high turnover rate because they are not honest to their employees, they do not encourage or motivate employees, a very negative environment, arguing among staff, lots of lies from management, management is untrained and will blame lower employees for things that are their fault.

    Advice to Management

    Treat your employees with respect, give them more training and encourage them to stay and to work together as a team, you have high turnover because you are not treating your employees well, you make them feel like they are disposable. Give employees opportunities for advancement and give better benefits


  9. Helpful (7)

    Quickly growing company, needs structure.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Everything in Milford, MI
    Current Employee - Everything in Milford, MI

    I have been working at Senior Villages full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Small company with big dreams. They don't really know what they are doing so someone ambitious enough might actually have influence on how the company performs. Benefits are nice - if you can take advantage of them. Room to grow if you know how to play the game - shouldn't be a game. Decent work-life balance for full-time employees - so long as they're not salary. "Home Office" wants to measure their success so they are coming up with standards to hold people accountable to - finally some structure. There have been many times that I thought this company would fold or a property would fail - they haven't and somehow they made it to 2014!

    Cons

    "Home Office" is out of touch with what the properties deal with on a daily basis. Focusing on expansion while falling short at existing properties. Not enough support staff in place to keep the hard workers happy. It is difficult to use PTO with all the problems that need attention, no Pay-Out option is available and they have a very limited cap on how many PTO hours are allowed to carry over year to year. "Home Office" invests in programs that no one is using while they could be upgrading other areas of operation. Low-level workers have to suffer through management changes at a ridiculous rate and usually take the brunt of the work load. We have to embrace the word "ridiculous" as our "ridiculous service" pillar, it's such a poor word choice that it's ridiculous someone didn't think of changing it before embedding it into the company's mantra.

    Advice to Management

    Hire enough staff to get the job done, then hire support staff, then reward the people who have been building this company at the property level, THEN profit and expand. Figure out how to hire the right people before you hire them and then have to fire them. It's a perpetual mess every department seems to have in management, even at "Home Office." Get rid of pointless judgement tests that weed out random people instead of "bad" people. "Good" people who pass usually don't last anyways, it's just another roadblock to pre-employment.


  10. Serious but not about the clients.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Senior Villages

    Pros

    Great team of coworkers to work with. Possibly chance for advancement. The corrects are very sweet and they look forward to having you come.

    Cons

    They don't play close enough attention to the clients. Clients have fallen or become ill and unless they have family they just sweep it under the rug.

    Advice to Management

    Listen to your employees


  11. Helpful (4)

    Benefits for Full Time Employees, That's About It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Senior Villages full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    -Even if you are a housekeeper or dishwasher, if you are full-time, you get benefits. -Talking with the residents and getting to know them

    Cons

    -Getting too big for themselves -Lots of ego from upper management -24 hours a day / 365 days a year -Cuts and cuts keep occurring to employees -Little to no support from regionals and executives while expecting more and more from you -Management is out for themselves with little concern for the residents

    Advice to Management

    Don't take away holiday pay. Get younger people in at corporate. Don't screw over your hourly employees.



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