Senior Whole Health

www.seniorwholehealth.com
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Senior Whole Health Reviews

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3.2
5 Reviews
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Recommend to a friend
Approve of CEO
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John Baackes
3 Ratings

Employee Reviews

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  1. Company with a clear mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SQL Developer in Cambridge, MA
    Current Employee - SQL Developer in Cambridge, MA

    I have been working at Senior Whole Health full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    SWH is an HMO for the old, the sick, and the poor. It delivers coordinated care for "dual-eligible" seniors - those who qualify for both Medicare and Medicaid. The people working there have a commitment to service and the plan - while small - has steadily grown.

    Management is considerate of work-life balance.

    There has been a lot of stability in the staff, particularly in the IT area.

    There has been more teamwork in IT in the past 2 years, but there is room for improvement.

    Cons

    The company was started in 2004 and is just now maturing to the point of standardizing policies and procedures in the IT area. So getting the work done depends on individual 'heroes'.

    Advice to Management

    Improve communication, look for more opportunities for teamwork.

  2. Growing company with a vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative in Cambridge, MA
    Former Employee - Administrative in Cambridge, MA

    I worked at Senior Whole Health full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Flexibility, room to take initiative, great location and positive work life balance

    Cons

    Rigid management structure and lack of promotional growth opportunity.

  3. Good corporate mission, future uncertain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Senior Whole Health full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Unique opportunity to help people who are poor and need health care - colleagues are well-intentioned and kind.

    Cons

    Lots of changes in executive and middle management since new investors bought the company. Company is at risk for falling behind due to leadership vacuum. Lots of waste and inefficiency. Upper management is insulated from day-to-day activities in all locations.

    Advice to Management

    The usual advice -- be open-minded and listen to your employees.

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  5. Good experience as far as entry level positions go.

    Former Intern - Finance Intern
    Former Intern - Finance Intern

    I worked at Senior Whole Health as an intern (Less than a year)

    Pros

    Welcoming office culture, people were very willing to be mentors

    Cons

    Problems with information sharing across departments, weren't quite sure how to onboard newbies like me

  6. Destined for Greatness

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Senior Whole Health

    Approves of CEO
    Approves of CEO

    Pros

    * work/life balance
    * learn a lot about healthcare for seniors
    * company has an unbelievable mission statement
    * great location to work

    Cons

    * NO room for growth
    * performance review is close to non-existence
    * not enough recognition for great work

    Advice to Management

    Here's my advice: I think Senior Whole Health needs to work on a way to to help people advance though their career, not necessarily a title change but in their work and responsibilities. I also think to make the company run more efficiently, you need to get your high level managers to come off their high horse. The idea that you as an entry level person ABSOLUTELY can not contact a director in any way is ridiculous (even if it's not true it's definitely an unspoken rule).

    What the company needs to understand is that the people who are at the bottom does the work that the people up top may understand but don't know how to do. You need to give people at the bottom more credit and create more opportunities where we can help and be a part of the decision making. Yes it's great every few months that explains what the company is doing and how we're doing but it doesn't make us feel any more important.

    It's a great company because we do great things for the senior population. Yes at the end of the day the goals of a profit company is to make money but people do feel proud to work at Senior Whole Health because of what we do for the seniors. I just wished the company thought of their employees the same way as they do the people they serve.

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