Sentient Jet

  www.sentientjet.com
  www.sentientjet.com

Sentient Jet Reviews

11 Reviews
2.8
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marty Guinoo
6 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Nice Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk in Braintree, MA
    Former Employee - Help Desk in Braintree, MA

    I worked at Sentient Jet as an intern (more than an year)

    Pros

    Easy commute, nice people, new office

    Cons

    Serious downsizing, company outlook poor

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to get started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Braintree, MA
    Current Employee - Anonymous Employee in Braintree, MA

    I have been working at Sentient Jet full-time (more than 3 years)

    Pros

    Small enough that you can make an impact and stand out. Managers in the client group are fantastic and it is a young company with good individuals

    Cons

    Not a lot of room for advancement and the job can feel thankless at times. Good individuals can sometimes feel lost in a less than perfect organization

    Advice to ManagementAdvice

    Performance reviews, quarterly bonuses instead of yearly, merit raises

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Scheduling in Weymouth, MA
    Current Employee - Scheduling in Weymouth, MA

    I have been working at Sentient Jet

    Pros

    Good pay, nice people to work with, great with timeoff

    Cons

    Management is not hands on, teams seem isolated

    Approves of CEO
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  5. 1 person found this helpful  

    It was a great experience until the economic conditions exposed the skeletons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Weymouth, MA
    Former Employee - Manager in Weymouth, MA

    I worked at Sentient Jet

    Pros

    Sentient can be a great place to work for a young person who wants to learn about a supply/demand business where day to day, flight by flight profitability is crucial. Everyone has an impact from day to day. Sentient reacts more quickly than other companies because it is small and the widely accepted use of instant messaging technology helps information flow easily.

    Cons

    The senior management team is young and inexperienced. Following the most recent sale of the company the new investor simply took the managers who were left standing after August 2008 and gave them C-level positions. The people previously in these roles wanted nothing to do with the "new" Sentient. The current leaders are mostly good people, but their compensation structure leads them to walk on their employees to maximize their own salary with (as you will read in other reviews) bonuses that are vague and then disappear when goals are met. Macquarie's goal is to turn Sentient around as soon as possible and sell it to the first sucker who comes along.

    Advice to ManagementAdvice

    As is apparent by your horrendous non-compete agreements your employees are your best and ONLY asset. Treat them well or your going face a rude awakening when the economy starts to grow again.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Manager in Weymouth, MA
    Former Employee - Client Manager in Weymouth, MA

    I worked at Sentient Jet

    Pros

    Smart people...able to learn about cool, unique industry.

    Cons

    Management often made promises they never kept about promotions & bonuses. Poor business practices. Employees are overworked and underpaid. Management team is split between great, ethical people and manipulative, unethical people.

    Advice to ManagementAdvice

    Live up to your word. Just because you choose not to have work/life balance doesn't mean everyone else should be the same way.

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    every trip matters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Command Center in Weymouth, MA
    Current Employee - Command Center in Weymouth, MA

    I have been working at Sentient Jet

    Pros

    First pro of working at Sentient is that is has a great name. Second are my co-worker they are the best.

    Cons

    The way they calculate the bonus does not make scense. How can a person who has been with the company make less of a bonus then a newbie?

    Advice to ManagementAdvice

    NA

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Proceed with Caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sentient Jet

    Pros

    Most of the people who work there are really nice, and fun to work with. My manager is very flexible with time off requests. Free bagels on Fridays.

    Cons

    There is ZERO opportunity for advancement. Pay raises are nonexistent, and bonuses and incentive programs have a way of disappearing when the goals are met. They like to dangle opportunity in front of your nose, but rarely if ever do they see it through. Many managers are unqualified and all are overworked. There is very little opportunity for them to actually manage or meet with their employees, as they are swamped with reports, and projects and meetings and follow ups.... and so on. HR is criminally incompetent, and is THE single worst source of office gossip. Over the last year and a half, the company was acquired by another, and then split off on it's own. The result has left employee morale lower than I could have ever imagined it going.

    Advice to ManagementAdvice

    Live up to your word. Honor what you tell your employees.

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    Private aviation company does not soar above the rest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Staff in Weymouth, MA
    Former Employee - Staff in Weymouth, MA

    I worked at Sentient Jet

    Pros

    Location is good if you don't want to travel into the city every day. This is a good environment for young folks just coming out of college (particularly in the aviation industry), as well as senior-level aviation career folks. For the youngsters, you will learn a lot about the aviation industry including aircraft information, weather information, and miscellaneous aviation industry. For the seasoned aviation folks, your expertise will be welcomed and utilized.

    Cons

    This company has a "good old boy club" feel. For folks who wish to come in and offer new "out of the box" ideas, your ideas are unwelcomed and met with the "we tried that before" attitude. It's like you receive a nice pat on the head and are sent on your way to simply "do your job". Management, for the most part, has been promoted from within -- promoting folks who did well in their position but are in no way equipped to be management. They are often mean, gossipy, and don't know how to "lead". They "lead" by fear and intimidation. When folks try to think out of the box or go above and beyond, the managers smile and thank them for their ideas but then never buy in. New employees have a tough time fitting in. Performance reviews are non existent so there is no way to know how you are being measured or evaluated until, oftentimes, it's too late.

    Advice to ManagementAdvice

    Management needs to remember the needs and feelings of their staff. They need to know that the key team members have great ideas and should be encouraged to try these ideas to discover new and exciting ways to promote the company. Also, Sentient needs to stop promoting employees into management positions simply because they are good at what they do. Or, at the very least, get your managers into a management training program before they drive all their employees away. As a company, you need to create a welcoming culture for ALL employees -- not just for a chosen few.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    A Sentient Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Command Center Staff in Weymouth, MA
    Former Employee - Command Center Staff in Weymouth, MA

    I worked at Sentient Jet

    Pros

    To get experience in the private jet industry, work with the rich and famous, one way (empty leg flights), work with latest technology in the industry. Ability to move around between departments, finding the one that fits your interest and skill set. They encourage open communication between staff and managment.

    Cons

    Minimal career path development for operational/customer service staff. Expect long hours. Raises are very hard to come by. The environment is always changing, the focus always shifting with what the company expects. Appeared like everyone was "putting out little fires" but not necessarily fixing the main cause of the fire.

    Advice to ManagementAdvice

    Your employees are just as important as the jets. If they show an unwavering commitment and drive for client satisfaction as you desire than give them hope for their futures.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Great place for me but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Director - Membership
    Former Employee - Sales Director - Membership

    I worked at Sentient Jet

    Pros

    Ability to work from home
    Great management team and leadership
    Cool industry
    Flexible schedule with no micromanagement

    Cons

    In a tough industry right now
    Working from home gets old sometimes

    Advice to ManagementAdvice

    They have a great team with strong thinkers. Very cool senior team that I enjoyed having a beer with when I was in town. Some people didn't like them for some reason but I enjoyed them, especially my immediate manager.

    Recommends
    Approves of CEO

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