Sentinel Technologies

  www.sentinel.com
  www.sentinel.com
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Sentinel Technologies Reviews

Updated August 7, 2014
Updated August 7, 2014
13 Reviews
3.4
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dennis Hoelzer
8 Ratings

Employee Reviews

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  1.  

    Great Company to gain new skills and enhance current skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Systems Engineer  in  Downers Grove, IL
    Current Employee - Computer Systems Engineer in Downers Grove, IL

    I have been working at Sentinel Technologies full-time for more than a year

    Pros

    Time Off when you need it. Managers don't breathe down your neck. You get to work with some of the biggest household corporate names in America.

    Cons

    Internal ticketing and dispatch needs a little face lift. Sometimes the system is a bit counter-intuitive, but you get used to it.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Over Worked Without Relief

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sentinel Technologies full-time

    Pros

    There are a lot of talented technical team members, project managers and other support staff that provide a great learning experience. Good for technical knowledge growth. The majority of typical employees are good people you enjoy seeing everyday. Excellent medical/dental benefits (coverage and premiums), and relatively fair pay (against the market).

    Cons

    There are the inner circle long-timers, then there are the rest of the employees. If you are not inside that circle, you feel expendable and less relevant. They will talk of improving things (such as work-life balance, headcount, promotions, bonuses), but then do not follow through. And unfortunately mediocre work seems to get the same rewards as people that work harder and better. Lots of people leaving right now.

    Advice to ManagementAdvice

    Instead of spending time being angry at former employees that left, or bragging about being a Top Work Place (according to a newspaper), spend that effort asking your employees what matters to them and actually listen and adjust. Expecting employees to remain long term and be loyal, but over working them and leaving them worried about reprisal, is just going to lead to more turn over of good people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Lost in change with unsure direction for the future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pre and Post Sales  in  Downers Grove, IL
    Former Employee - Pre and Post Sales in Downers Grove, IL

    I worked at Sentinel Technologies full-time for more than 10 years

    Pros

    Work with latest technology from many product vendors which requires the ability to think while running due to the fast paced environment within pre and post sales. Day to day requirements of role within company may vary. Unfortunately cannot think of any other positives during the last year.

    Cons

    Honest review! Constant change in policy including process and compensation. No consistency within organization with bonus structure or pay beyond base salary. This causes employees not know what will be earned for their efforts. Support structure does not suit employees or provide positive environment. Work life balance really depends on who you are within the company and what level of management. The writing has been on the wall for the last 18 months, but hope of change keeps many in place. The brightest often move on to better and greater things in their careers elsewhere. The culture is very static as it has not changed since the beginning, if looking for the "new culture" of IT, this is not the place.

    Advice to ManagementAdvice

    The company of the past does not exist anymore, as the current environment is very top heavy. Good ideas are only as good as the effort put fourth implementing them. The most common question seems to revolve around what is best for the company. The employees are the talent that allows the company to continue to operate, the question should be adjusted to consider the employees. How can we reward effort, do you truly understand the level of talent that has departed and still remains by a fragile string? To them I wish the best of luck in their future. My final words of wisdom are to remember that the talent in your company sets you apart from your competition. When they leave, so does your advantage!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Very Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Executive  in  Ann Arbor, MI
    Former Employee - Senior Sales Executive in Ann Arbor, MI

    I worked at Sentinel Technologies full-time for more than 3 years

    Pros

    Good Produce
    Very Good Service Quality
    Highly engaged management
    Excellent Ethics

    Cons

    None that are really significant.

    Advice to ManagementAdvice

    Keep Growing

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I have gained great knowledge and experience at Sentinel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sentinel Technologies full-time

    Pros

    Great coworkers! Great technology opportunities! Great Benefits.

    Cons

    Process is inconsistent, and sometimes all over the place. Things seem to change from week to week.

    Advice to ManagementAdvice

    Scrutinize your process model on a per role basis, and find better continuity from customer intake to final implementation. Lots of information not gathered up front that winds up biting the company halfway through. Also lots of service opportunities are missed due to lack of technical background of the pre-sales team.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Just working for a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Solutions Architect  in  Downers Grove, IL
    Former Employee - Senior Solutions Architect in Downers Grove, IL

    I worked at Sentinel Technologies full-time for more than 5 years

    Pros

    involved in a wide range of techonolgies, so the focus can be quite broad. exposes you to many architecture areas

    Cons

    the scope of employment here is that is it a private company of a bunch of guys doing the job.

    Advice to ManagementAdvice

    no comment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    If you're looking to get your start in the IT industry, Sentinel is a good place to get a foot in the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Wireless Engineer  in  Chicago, IL
    Current Employee - Associate Wireless Engineer in Chicago, IL

    I have been working at Sentinel Technologies as a contractor for more than a year

    Pros

    This company is an expert at running a bare-bones operation, they get you what you need to do your job, teach you the basics, then give you the ball and let you run with it. How far you take it depends entirely on YOU, and I think it's a spectacular learning environment, considering I was completely wet behind the ears my first day on the job. It's led to bigger and brighter things for me, but I would never turn down a chance to talk shop with anyone from Sentinel, or would I ever decline a discussion concerning a possible return there, they're good people, and upper management is good about making sure everyone is a good fit for whichever team they're working with.

    Cons

    Some people might find their managerial style a little too easygoing, and want their hand held when it comes to training and opportunities, in which case, I say to you, this is probably not the place, or even the industry for you.

    Also, contract positions make it pretty tough when it comes to upward mobility, but it's not impossible, and it's a common way of doing business in the IT industry at large.

    Advice to ManagementAdvice

    I really like the approach in hiring, where a certain attitude toward work and work ethic is expected of a potential employee, but I would say that there were a few situations where I wished there was a more dependable support structure in place when I was in the field. But over all, I loved my time there.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    If you want a job you can count on and have some growth in stay away unless you will be taking a hi level management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Customer Engineer  in  Springfield, IL
    Former Employee - Senior Customer Engineer in Springfield, IL

    I worked at Sentinel Technologies

    Pros

    laid back work environment and easy to take time off when needed

    Cons

    Laid back work environment carries over into a laid back attitude about taking care of their employees.

    Advice to ManagementAdvice

    Taking care of the people working in the field is more important than taking care of upper management. So you could start with downsizing the company cars for management from large SUV's and get rid of the management retreat and put that money into the regular employees as they are the ones making you money.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Better than most I have seen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Analyst  in  Chicago (Philippines)
    Current Employee - Network Analyst in Chicago (Philippines)

    I have been working at Sentinel Technologies full-time for more than 8 years

    Pros

    Fast Paced, family culture, expect a lot - but there when an employee needs them

    Cons

    Lots of documentation and processes

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Overall Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sentinel Technologies full-time

    Pros

    Base salary PLUS overtime, Great work life balance!!!! Great Project Management.

    Cons

    Poor technical infrastructure and tooling (Sub par laptop, Subpar ticketing system, Subpar time entry)

    Recommends
    Positive Outlook
    Disapproves of CEO

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