Sentinel Technologies
3.4 of 5 9 reviews
www.sentinel.com Downers Grove, IL 150 to 499 Employees

Sentinel Technologies Reviews

Updated Apr 9, 2014

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3.4 9 reviews

                             

67% Approve of the CEO

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Dennis Hoelzer

(6 ratings)

67% of employees recommend this company to a friend
9 Employee Reviews
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Very Good Company

Senior Sales Executive (Former Employee)
Ann Arbor, MI

I worked at Sentinel Technologies full-time for more than 3 years

ProsGood Produce
Very Good Service Quality
Highly engaged management
Excellent Ethics

ConsNone that are really significant.

Advice to Senior ManagementKeep Growing

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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I have gained great knowledge and experience at Sentinel.

Anonymous Employee (Current Employee)

I have been working at Sentinel Technologies full-time

ProsGreat coworkers! Great technology opportunities! Great Benefits.

ConsProcess is inconsistent, and sometimes all over the place. Things seem to change from week to week.

Advice to Senior ManagementScrutinize your process model on a per role basis, and find better continuity from customer intake to final implementation. Lots of information not gathered up front that winds up biting the company halfway through. Also lots of service opportunities are missed due to lack of technical background of the pre-sales team.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Just working for a company

Senior Solutions Architect (Former Employee)
Downers Grove, IL

I worked at Sentinel Technologies full-time for more than 5 years

Prosinvolved in a wide range of techonolgies, so the focus can be quite broad. exposes you to many architecture areas

Consthe scope of employment here is that is it a private company of a bunch of guys doing the job.

Advice to Senior Managementno comment

No, I would not recommend this company to a friend

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If you're looking to get your start in the IT industry, Sentinel is a good place to get a foot in the door

Associate Wireless Engineer (Current Employee)
Chicago, IL

I have been working at Sentinel Technologies as a contractor for more than a year

ProsThis company is an expert at running a bare-bones operation, they get you what you need to do your job, teach you the basics, then give you the ball and let you run with it. How far you take it depends entirely on YOU, and I think it's a spectacular learning environment, considering I was completely wet behind the ears my first day on the job. It's led to bigger and brighter things for me, but I would never turn down a chance to talk shop with anyone from Sentinel, or would I ever decline a discussion concerning a possible return there, they're good people, and upper management is good about making sure everyone is a good fit for whichever team they're working with.

ConsSome people might find their managerial style a little too easygoing, and want their hand held when it comes to training and opportunities, in which case, I say to you, this is probably not the place, or even the industry for you.

Also, contract positions make it pretty tough when it comes to upward mobility, but it's not impossible, and it's a common way of doing business in the IT industry at large.

Advice to Senior ManagementI really like the approach in hiring, where a certain attitude toward work and work ethic is expected of a potential employee, but I would say that there were a few situations where I wished there was a more dependable support structure in place when I was in the field. But over all, I loved my time there.

Yes, I would recommend this company to a friend

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If you want a job you can count on and have some growth in stay away unless you will be taking a hi level management.

Senior Customer Engineer (Former Employee)
Springfield, IL

I worked at Sentinel Technologies

Proslaid back work environment and easy to take time off when needed

ConsLaid back work environment carries over into a laid back attitude about taking care of their employees.

Advice to Senior ManagementTaking care of the people working in the field is more important than taking care of upper management. So you could start with downsizing the company cars for management from large SUV's and get rid of the management retreat and put that money into the regular employees as they are the ones making you money.

No, I would not recommend this company to a friend

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Overall Good place to work

Anonymous Employee (Current Employee)

I have been working at Sentinel Technologies full-time

ProsBase salary PLUS overtime, Great work life balance!!!! Great Project Management.

ConsPoor technical infrastructure and tooling (Sub par laptop, Subpar ticketing system, Subpar time entry)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Easily the best place I've worked

Solutions Architect (Current Employee)

I have been working at Sentinel Technologies full-time for more than a year

ProsSentinel is a large Cisco Gold partner that receives a lot of attention from Cisco, so getting aid from Cisco's SAs and sales staff on new issues and new products is very easy to do and they are very eager to help.

Sentinel has an extremely large base of certified technicians who have been in the industry a very long time and understand it - both from a technical perspective and from a real-world customer perspective... as a result, there is a very large knowledge pool to draw from as an employee when designing or implementing solutions. All of the Sentinel employees that I've dealt with have been EXTREMELY generous and kind when helping me with information that I haven't had previous experience with - including going so far as to start a Webex meeting with me to help guide me through processes or technologies that I'm not familiar with to provide me with a more solid understanding.

Upper management has been in this industry a very long time - I find it exciting that the original founders of the company are all still around after more than 30 years and all understand what it takes to be successful.

In contrast to past IT/consulting jobs that I've held, I've found that Sentinel's customers tend to be much more happy and satisfied after the completion of a project than what I previously thought was "normal." Sometimes quoting and winning deals is more challenging from this respect, since Sentinel builds time in to quotes to take in to account customer satisfaction via the appropriate training and face time with customers during and after the implementation of a project. This is in stark contrast to my previous experiences in quoting, where razor-thin "in and out" timelines were quoted for customer projects just to win a deal. This type of predatory quoting doesn't happen at Sentinel, and as a result, the engineers and the customers are both happier in the end.

Work/life balance is also better at Sentinel than at any company I've previously worked for, and benefits are excellent even for new employees.

ConsI've been here for a year and haven't found any yet. I find the negative reviews here somewhat questionable, as I have never had problems getting helpful information from management or more experienced engineers and architects when I've found myself in over my head on a project or otherwise in a bind.

Advice to Senior ManagementKeep up the good work. Having so many long-term employees and happy customers means that you must be doing something right!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Learn lots in little time...

Anonymous Employee (Former Employee)

I worked at Sentinel Technologies

ProsVery challenging projects but opportunity to learn is priceless.

ConsLittle time to adjust, little to no training.

Advice to Senior ManagementGreat place to work and meet talents.

Yes, I would recommend this company to a friend

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Room to improve

Anonymous Employee (Former Employee)

I worked at Sentinel Technologies

ProsAs a Cisco gold partner in Chicago they have the attention of Cisco sales orginazation. As a result, many opportunities get a Cisco approval and assistance. This partnership opens doors and creates additional partnerships.

ConsManagement is poor at dealing with problems and has a blame response many times as a result. I felt that management was often just covering their butts. Feedback on performance was sloppy and inconsistent. When reviewing projects inconsistencies and misinformation made learning a new assignment more difficult then needed. A general atmosphere of not confronting problems directly resulted in employee moral problems.

Advice to Senior ManagementDon't hire and not support. Don't leave employees who want to do a good job "twisting in the wind" guessing what to do to improve.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Sentinel Technologies reviews and ratings — including employee satisfaction and approval rating for Sentinel Technologies CEO Dennis Hoelzer. All 9 reviews posted anonymously by Sentinel Technologies employees.