Sentry Insurance

  www.sentry.com
  www.sentry.com

Sentry Insurance Reviews

Updated November 13, 2014
Updated November 13, 2014
119 Reviews
2.9
119 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sentry Insurance President & CEO Pete G. McPartland
Pete G. McPartland
42 Ratings

Review Highlights

Pros
  • Great work/life balance - very rarely worked more than 40 hour weeks (in 5 reviews)

  • Good benefits available at start of your time with Sentry (in 8 reviews)


Cons
  • Pet projects of upper management foisted upon adjusters who have tons of work to do (in 10 reviews)

  • Employees located in offices other than the home office have very limited room for professional growth (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Sentry Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sentry Insurance

    Pros

    The people are great and the compensation is competitive.

    Cons

    Like many organizations, Sentry is very political. There is also a tendency to favor the young worker over older employees. There is also a tremendous lack of diversity among the associates.

    Advice to ManagementAdvice

    Get a new CIO and more diversity in the executive ranks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Beware of the opportunity it may be a revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Stevens Point, WI
    Former Employee - Anonymous Employee in Stevens Point, WI

    I worked at Sentry Insurance full-time (more than an year)

    Pros

    The company does great things for the community. There are a high percentage of good people working for the company. Good working conditions especially the Stevens Point home office. If you are looking for a career in politics you will have ample opportunity.

    Cons

    Some IT areas, like the digital content management area, replace leadership and coaching with politics and dictatorship. If you are a business analyst or project manager you are at the mercy of the developers. The environment is highly political, everyone is CTA. IT is financed through internal payment from the business nitches, this payment method is counterproductive. This method is ancient; it has been proven over the many years to cause internal separation instead of a collaborative environment.

    Advice to ManagementAdvice

    The digital content management area needs new management. No one wants to address the issues.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Customer service - auto insurance. Great benefits, uninspiring work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Stevens Point, WI
    Former Employee - Customer Service Representative in Stevens Point, WI

    I worked at Sentry Insurance full-time (more than 3 years)

    Pros

    benefits are great. 18 days paid time off your first full year, 6% match on 401K. Able to change positions within the company somewhat easily. decent pay for the work.

    Cons

    cubicle land. performance is reviewed based on quantitative measures that are not very relevant. Very conservative company that does not listen to suggestions from its employees. Morale tends to be fairly low.

    Advice to ManagementAdvice

    find a better way to review employee performance

    No opinion of CEO
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  5.  

    Relaxed, Corporate Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst
    Current Employee - Programmer Analyst

    I have been working at Sentry Insurance full-time (more than an year)

    Pros

    The work life balance is good. Work isn't too stressful. Everyone is polite.

    Cons

    Using obsolete technology. Bad career prospects after. Compensation is only ok. Very old fashioned way of doing things

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Data Analyst Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst II in Stevens Point, WI
    Former Employee - Data Analyst II in Stevens Point, WI

    I worked at Sentry Insurance as an intern (less than an year)

    Pros

    - Nice people
    - teach you a lot
    - pay well for interns
    - Give you real world problems
    -treat you as full member of the team

    Cons

    - internship program was slow to begin with
    - to small of a town ( for me personally)
    - older coding and data systems

    Advice to ManagementAdvice

    Keep up the positivity

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Senior Programmer Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmer Analyst in Stevens Point, WI
    Former Employee - Senior Programmer Analyst in Stevens Point, WI

    I worked at Sentry Insurance full-time (more than 5 years)

    Pros

    Great place to work a lot and see a vendor product implemented and work go off to a consulting firm (some of it was off shore).

    Cons

    Off shore work seems to beginning here

    Advice to ManagementAdvice

    Share long term plan with the development team

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    More downs than ups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Position in Stevens Point, WI
    Current Employee - IT Position in Stevens Point, WI

    I have been working at Sentry Insurance full-time

    Pros

    Large company with plenty of room for good people to move laterally or upward. Very stable company. Competitive wages. Beautiful location. Nice fitness center, pool, golf course.

    Cons

    Upper management cannot relate to workers. You are a number. Benefits have been reduced recently. Too political. There was a seemingly baseless and poorly communicated firing of a well respected director. I do not trust upper management.

    Employee quality of life is not a focus. They pay it lip service but there is no follow through. High turnover in some areas with seemingly no notice by upper management. Cannot change positions internally without your current manager being informed the instant you apply, lending to the loss of good people who fear repercussion and therefore look externally rather than internally.

    Very top heavy corporate structure but not enough good leaders. In IT it is a pressure cooker where most lower managers are "working managers" and there are no IT Lead job roles. This leads to lower quality and higher stress. IT is also very fragmented and large projects are virtually impossible to pull off.

    Advice to ManagementAdvice

    Create IT Lead positions in all IT development groups. This will allow managers to actually manage while the IT Leads focus on quality and technical advancements.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Claims Rep 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sentry Insurance (more than an year)

    Pros

    Great starting salary, experience, management is very supportive, benefits are good.

    Cons

    Work load is heavy, have to really like being a claims adjuster to succeed.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Hostile work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Newark, NJ
    Former Employee - Account Manager in Newark, NJ

    I worked at Sentry Insurance full-time (more than 3 years)

    Pros

    Nice Golf Course, work from home wasn't bad

    Cons

    Spend more time worrying about what you do with your cellphone than putting a competitive product on the street. I can't find one part of the country where they have a major presence including Wisconsin.

    Advice to ManagementAdvice

    Pull your heads out of your rears and listen to the experienced people you have not the bootlickers you have now or you'll be standing in unemployment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Overall this job was a good experience and I learned a lot from the managers and the other adjusters I worked with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Claim Adjuster in Richmond, VA
    Former Employee - Auto Claim Adjuster in Richmond, VA

    I worked at Sentry Insurance full-time (more than 3 years)

    Pros

    Other than workloads which are too heavy sometimes it is a good job where you learn a lot. You work hard, but the adjusters and managers all help each other and will answer questions and give you help. Good 401k match.

    Cons

    The health benefits are not the best and they should be reviewed so that they cost the employees less and offer better coverage.

    Advice to ManagementAdvice

    Eliminate some of the claims programs in auto.

    Recommends
    Neutral Outlook
    No opinion of CEO

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