Sentry Insurance Reviews

Updated October 10, 2014
Updated October 10, 2014
115 Reviews
3.0
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sentry Insurance President & CEO Pete G. McPartland
Pete G. McPartland
41 Ratings

Review Highlights

Pros
  • Great work/life balance - very rarely worked more than 40 hour weeks (in 5 reviews)

  • Good benefits available at start of your time with Sentry (in 8 reviews)


Cons
  • Pet projects of upper management foisted upon adjusters who have tons of work to do (in 10 reviews)

  • Employees located in offices other than the home office have very limited room for professional growth (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good people, horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative II
    Former Employee - Claims Representative II

    I worked at Sentry Insurance full-time

    Pros

    Co-workers were nice, pay was ok

    Cons

    Company programs and "voluntary" goals were pointless and only added to stress and an already insane work load

    Advice to ManagementAdvice

    Support your adjusters

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mailroom Clerk in Stevens Point, WI
    Former Employee - Mailroom Clerk in Stevens Point, WI

    I worked at Sentry Insurance full-time (more than an year)

    Pros

    The coworkers are good and are the only reason I stayed so long; they keep you sane. Usually a constant steady work-flow, but days with a lot of free time.

    Cons

    Low pay (There is a joke going around, "Payday is today!" "Yeah, but we get paid by Sentry."), low moral, no recognition for going above and beyond, very little training, work gets repetitive

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Decent to start, but little long term potential in higher roles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sentry Insurance full-time (more than 3 years)

    Pros

    401(k) match at 100% up to 6% is great.

    Golf discount is excellent.

    Company has large community profile.

    Company has a nice Christmas party, summer picnic, and is fairly generous in the community.

    Stable company.

    Cons

    Human resources should pretty much be relabeled "management resources."

    Constant management restructuring that leads to power struggles between directors.

    Retiree positions and directors often come from outside the company, leaving little room for professionals to move up.

    Non-union workforce with union mentality. Pay is never "negotiated." It is based on salary bands that you automatically start at the bottom and work your way up. Raises not guaranteed. You are expected to "pay your dues" for years.

    Older workforce will lead to an information gap eventually. Since the defined benefit pension was eliminated and there is no mandatory vesting for the 401(k), there is no incentive for long term tenure. Many of the younger people are getting disillusioned and leaving for better opportunities.

    The Life & Health area is struggling, except for pensions. After firing all of the captive agents in Consumer Products, they haven't developed a legitimate sales system. Only life products they sell are an overpriced term product and a poor whole life product.

    Health plan is terrible. You might as well not even have insurance. High employee contributions + medium deductible = bad policy.

    Advice to ManagementAdvice

    If you aren't going to find new ways to sell life/health/annuities/group products, just pull the plug and focus on pensions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Overall a rewarding experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sentry Insurance

    Pros

    Very Supportive work environment throughout company. Good benefits available at start of your time with Sentry.

    Cons

    Often times corporate environment of management seemed to not understand the difficulties of the force staff.

  6.  

    I have been treated well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Safety Consultant
    Current Employee - Safety Consultant

    I have been working at Sentry Insurance full-time

    Pros

    Good compensation, understanding department management, opportunity to bring individualism and create your own success. Excellent policy towards company car. A job well done is always recognized by my department.

    Cons

    More frequent than average travel. Workload expectations are fair, but do require maximum efficiency to accomplish your goals throughout a normal work week. Can be difficult to maintain a work life balance. Health insurance could be more competitive.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Primer for Entry Level Post-Grad Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service-Dairyland Call Center in Stevens Point, WI
    Former Employee - Customer Service-Dairyland Call Center in Stevens Point, WI

    I worked at Sentry Insurance part-time (more than 3 years)

    Pros

    Great training process
    Generally considerate management and staff
    Competitive salary and benefits for full time employees
    Strong emphasis on career growth for long term employees

    Cons

    Impersonal environment-I never talked to anyone outside of my department

    Advice to ManagementAdvice

    Foster more interdepartmental interaction.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Stevens Point, WI
    Former Employee - Anonymous Employee in Stevens Point, WI

    I worked at Sentry Insurance full-time (more than 8 years)

    Pros

    large community workplace, I can't think of more to say due to the cons being so large. I quit to go to another employer as the experience made me very depressed.

    Cons

    Management doesn't listen to their employees, health insurance is horrible. They are too worried about being sued to listen to what employees who don't complain all the time to hear what is really going on.

    Advice to ManagementAdvice

    you should learn that just because someone complains, doesn't make it the truth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Busy and no real support for workload as well as high turn over makes it difficult to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Representative I in Scottsdale, AZ
    Current Employee - Claim Representative I in Scottsdale, AZ

    I have been working at Sentry Insurance full-time (more than an year)

    Pros

    Management was friendly, and the people you work with are understanding. Good starting pay and benefits.

    Cons

    Massive pending and a culture that promotes unreasonable expectations for work load compared to quality of claims handling.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    A place with opportunties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Stevens Point, WI
    Current Employee - Anonymous Employee in Stevens Point, WI

    I have been working at Sentry Insurance full-time (more than an year)

    Pros

    Potential for growth for the right positions, good human resource staff

    Cons

    Would love to see my position as salary instead of hourly

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Positive culture, respectful management, busy workdays.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Representative in Davenport, IA
    Current Employee - Claim Representative in Davenport, IA

    I have been working at Sentry Insurance full-time (less than an year)

    Pros

    Competitive wages, busy workloads, good benefits, schedule flexibility, insightful management. Significantly better corporate culture than other employers in the area.

    Cons

    None yet. I've read some of the negative reviews for this company, and clearly they never worked for any other large corporations, like the large call center down the street. This place treats its people respectfully.

    Advice to ManagementAdvice

    Keep the culture at Davenport right where it is. This environment if positive, encouraging, and a great place to build a career.

    Recommends
    Positive Outlook
    Approves of CEO

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