Sentry Insurance
2.6 of 5 99 reviews
www.sentry.com Stevens Point, WI 1000 to 5000 Employees

Sentry Insurance Reviews in Scottsdale, AZ

All Employees Current Employees Only

2.1 7 reviews

                             

0% Approve of the CEO

Sentry Insurance President & CEO Pete G. McPartland

Pete G. McPartland

(2 ratings)

14% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Busy and no real support for workload as well as high turn over makes it difficult to succeed.

    Claim Representative I (Current Employee)
    Scottsdale, AZ

    ProsManagement was friendly, and the people you work with are understanding. Good starting pay and benefits.

    ConsMassive pending and a culture that promotes unreasonable expectations for work load compared to quality of claims handling.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Work here at your own risk

    Claims Representative II (Former Employee)
    Scottsdale, AZ

    ProsIf you want to have a high pending, write tons of arbitrations, receive daily emails about you on some list, and put 10% negligence on some other driver just for driving that day- this place is for you.

    ConsAfter reading some of these reviews I feel like these people are on drugs. It wouldn't surprise me if the managers made up their own reviews after most of the employees constantly apply for other jobs and prospective employees turn down job offers. This place provides bad benefits, low pay and high work load.

    Advice to Senior ManagementStop writing fake reviews on this website.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Ok

    Claims Tech (Former Employee)
    Scottsdale, AZ

    ProsIf you like a different schedule every day this is the place to be.

    ConsToo nit picky, techs expected to be robotic, facts of losses are expected to be described exactly the way someone in upper managment has determined instead of how it's described to the tech that is actually setting up the fnol.

    Advice to Senior ManagementConcentrate on the bigger things i.e. providing better customer service after the claim has been assigned to adjuster.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Not a good place to intern.

    Anonymous Employee (Current Employee)
    Scottsdale, AZ

    ProsDecent Pay for an intern.

    ConsA place you don't want to come back to.

    Advice to Senior ManagementCreate an environment that makes interns want to to return for full time work.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Not a lot of room for growth in your career

    Claims Adjuster (Current Employee)
    Scottsdale, AZ

    ProsSentry offers stability for those who don't want to climb the corporate ladder. If you would be happy to be a claim representative your entire career, this company may be a good fit for you.

    ConsManagement is deeply involved in every level of the claim for all adjusters on their teams. Why do they pay my salary to make a decision and then not give me the freedom to do so? Also, they use computer programs to assist in bodily injury claims. They expect you to follow what the computer dictates recovery time to be, or who should be considered at fault for an accident.

    Advice to Senior ManagementPlease, when you see that your team is so behind and struggling to keep up, ask for help from other departments that may not be as busy. Make sure that once a position is emptied, someone has already been selected and is standing by to fill that position. The down time in between losing an adjuster and training a new one is too long and too stressful for the remaining representatives. Positive reinforcement is missing from the work environment would be welcomed. And, the most important thing - get rid of those lists. Being told every week that you're not doing something right is demoralizing at the very least and creates animosity between employees and management. Also, upper management needs to be seen and make sure they are interacting with all levels of employees, not just their direct reports. The impression they give to the staff is that they are too important to bother with the "regular people". At one company where I previously worked, the CEO would lead meetings and then work the room to give everyone face time. It made the employees feel special, like they mattered. Here you are discouraged from talking to upper management at all. And heaven forbid Dale Schuh walks by, you are instructed that in no way are you to make contact with him.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Redefining Micro-Management

    Claim Representative (Former Employee)
    Scottsdale, AZ

    ProsExcellent 401k with 100% matching and a pension plan

    ConsIncompetent management in Scottsdale and outdated software. The management style is to micro manage every aspect of the job and to attempt to have metrics for everything. With the exception of a few individuals, there is a high turn over rate of the claim representatives.

    Advice to Senior ManagementThe nice folks in Stevens Point, Wisconsin should send some of their MBA type claims professionals out to replace the management in Scottsdale. Also,consider upgrading to more current software that is more efficient in streamlining the claims handling process.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Sentry Insurance? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Sentry Insurance reviews and ratings in Scottsdale, AZ — including employee satisfaction and approval rating for Sentry Insurance CEO Pete G. McPartland. All 6 reviews posted anonymously by Sentry Insurance employees.