Sephora

  www.sephora.com
  www.sephora.com

Sephora Reviews in New York City, NY

Updated December 12, 2014
Updated December 12, 2014
679 Reviews
3.7
679 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Calvin McDonald
100 Ratings

Review Highlights

Pros
  • Love their employees and really strive to ensure great work life balance (in 37 reviews)

  • Fun work environment, tons of free products, lots of opportunities to learn (in 59 reviews)


Cons
  • Great core values except work/life balance can be a struggle (like with any retail) (in 47 reviews)

  • As a former manager I had little to no work-life balance, my life revolved around my job (in 17 reviews)

More Highlights

68 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in New York, NY
    Current Employee - Sales Associate/Cashier in New York, NY

    I have been working at Sephora

    Pros

    Amazing company, high chances of moving up in the company

    Cons

    Not so great salary and hard work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Beauty Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Consultant in New York, NY
    Former Employee - Beauty Consultant in New York, NY

    I worked at Sephora full-time (more than an year)

    Pros

    Lots of freebies and training on companies products.
    Employee discount.
    Fun place to work
    Room to advance in the company.

    Cons

    The pay.
    Being on call.
    Being on your feet all day and dealing with potential rude customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Seasonal Cashier at Meatpacking Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Cashier in New York, NY
    Current Employee - Seasonal Cashier in New York, NY

    I have been working at Sephora part-time (less than an year)

    Pros

    Having to deal with makeup everyday is great
    Fun place to work; people are very nice
    Lots of education on products

    Cons

    Working on holidays, which can be a bummer but you can take off

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Agent in New York, NY
    Former Employee - Loss Prevention Agent in New York, NY

    I worked at Sephora full-time (more than an year)

    Pros

    around beautiful women all day. great pay great benefits management is on great. lots of trainings

    Cons

    I have no cons what so ever with this company. love this company love the leaders and all leadership roles

    Recommends
    Approves of CEO

    Sephora Response

    Oct 31, 2014Recruiter

    Wow - thanks for such a positive review! We're so glad you had a great time working at Sephora!

  6. 1 person found this helpful  

    Great for beauty junkies

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Color Expert (Makeup Consultant) in New York, NY
    Current Employee - Color Expert (Makeup Consultant) in New York, NY

    I have been working at Sephora full-time (more than 5 years)

    Pros

    Starting pay, Gratis,Product knowledge, Training

    Cons

    Lack of communication
    Change rules very frequently

    Advice to ManagementAdvice

    Promote store director from within

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Fun and educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Color Consultant in New York, NY
    Former Employee - Color Consultant in New York, NY

    I worked at Sephora part-time (more than an year)

    Pros

    Excellent training and education program.

    Cons

    Very difficult to grow within the company.

    Advice to ManagementAdvice

    Take care of your cast members and do not discriminate

  8.  

    AMAZE-BALLS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in New York, NY
    Current Employee - Cashier in New York, NY

    I have been working at Sephora part-time (less than an year)

    Pros

    GRATIS, office culture, tremendous growth within company, amazing products, great company to work for

    Cons

    Not enough gratis, a lot of un-passionate people, management hires anybody,

    Advice to ManagementAdvice

    give more gratis to those that work the hardest. manager was very understanding of my schedule and allowed me a few minutes extra on breaks, it was overall, an Amazing Experience.

    Recommends
    No opinion of CEO
  9.  

    Love the Company Culture, it's still retail and the pay is disgusting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Color Consultant in Nanuet, NY
    Current Employee - Color Consultant in Nanuet, NY

    I have been working at Sephora full-time (more than an year)

    Pros

    culture, values, training, gratis, education

    Cons

    scheduling, pay, retail is a black hole with no growth opportunities, costumes, discount

    Advice to ManagementAdvice

    need better pay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    One of the best jobs I ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Consultant in Woodbridge, NJ
    Former Employee - Senior Product Consultant in Woodbridge, NJ

    I worked at Sephora full-time (more than an year)

    Pros

    Great discount, free gratis basically thrown at you, lots of training and education, room for advancement and growth, zero micro-managing.

    Cons

    As a former manager I had little to no work-life balance, my life revolved around my job. The benefits weren't exactly amazing and the part-timers that we hired were always blissfully unaware of how to do their job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    HORRIBLE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Color Cast Member in Jersey City, NJ
    Current Employee - Color Cast Member in Jersey City, NJ

    I have been working at Sephora part-time (less than an year)

    Pros

    Gratis......and Uhm
    ...................................???

    Absolutely nothing else, I liked the fact that I had no copays when I went to the doctor lol!

    Cons

    Micromanagement! Store director is a bully, and very inconsiderate. Lying backstabbing managers,Shady co-workers, if I here one more thing about "cash wrap, cm certified,backstage, onstage" crap I'm gonna scream very loud. Very political, Blatant and I do mean BLATANT favoritism,unprofessionalism from management, education consultant looks like she rolled out of bed half of the time, and has the nerve to tell me a thing or two!..... ETC!

    I started working here about 3 months ago. I quit my job to come to Sephora, thinking there was more growth opportunity, and hoping I could sharpen my make up artistry.......NOT!
    although there are some extremely talented people in color here that I learned a lot from, it was totally NOT worth giving up what I already had. I was hired as a "Part-time Partial" color artist, and during my interview I was told I was GUARANTEED 32 hours, and a bonus that would make up for the comission. I made at my previous job. which actually meant 20hoursish and being sent home if traffic was slow. The bonus is nothing! I was told all of these lies upfront, thinking I was going to be able to come here and do make up free willingly only to find out I have to be "Sephora certified" to do this lol also I've been pulled in the office about 3 times already over NONSENSE! "Do you feel like you're a good fit here?" Like stop with the subliminals already lol. Not to mention I walked "Backstage" once, and I walked into a male manager talking about thots...HOW UNPROFESSIONAL!!???
    This same dude just got a promotion lol. The employees come to work not dressed, no make up on ,scarves around their heads STRAIGHT RATCh and no one says anything lol!! The store manager in Newport mall is a monster, Everyone is frightened by her, because she bullies and intimidates her staff, THIS IS NOT A TRUE LEADER! This had to be one of the WORST DECISIONS i have ever made lol classic case of The grass not always being greener on the other side.

    Advice to ManagementAdvice

    Get it together! Stop with the favoritism, stop with the gossiping, STOP LYING to people just to get them in, stop socializing with employees NOT A GOOD LOOK! Good luck I'm out!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Sephora? Share Your Experiences

Sephora

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.