Sephora Reviews

Updated October 17, 2014
Updated October 17, 2014
613 Reviews
3.5
613 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Calvin McDonald
61 Ratings

Review Highlights

Pros
  • Love their employees and really strive to ensure great work life balance (in 31 reviews)

  • free products, makeup artists play ground, mostly friendly consumers/clients (in 54 reviews)


Cons
  • Great core values except work/life balance can be a struggle (like with any retail) (in 43 reviews)

  • As a former manager I had little to no work-life balance, my life revolved around my job (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The best work experience of my life. Sephora paid well and treated me even better. I wish I would have never left.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Color Expert (Makeup Consultant) in San Francisco, CA
    Current Employee - Color Expert (Makeup Consultant) in San Francisco, CA

    I have been working at Sephora full-time (less than an year)

    Pros

    So many freebies and perks it was unbelievable. So much training and product knowledge from high end vendors. I was able to speak freely and knowledgeably about the product because I was able to try it out. I had bags and bags of product from all of the "gratis" and contests I won.

    Cons

    On your feet a lot, sometimes you needed to stay late due the high volume, and I hated inventory.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Best Job EVER!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX

    I worked at Sephora full-time (less than an year)

    Pros

    I worked at Sephora during college, and it was by far the best job that I've ever had. Super fun and up-beat company. They really carry out their core values on all ends of the work chain. Perfect work life balance and there are tons of room for advancement, amazing perks including FREE MAKEUP!

    Cons

    I honestly don't have any cons. The staff was mostly female, but the managers did not tolerate any drama, gossip, or shadiness which was surprising.

    Advice to ManagementAdvice

    My management was AMAZING! She allowed for a great work-life balance, a fun and drama free atmosphere and an awesome place to work for. Did not tolerate drama or mess

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Absolutely amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Color Specialist in Fort Worth, TX
    Current Employee - Color Specialist in Fort Worth, TX

    I have been working at Sephora part-time (less than an year)

    Pros

    The company itself is amazing.
    Let's face it, you're surrounded by makeup
    Good pay
    Plenty of opportunity for advancement
    They really care about their employees

    Cons

    Sometimes hard to get hours

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Syracuse, NY
    Current Employee - Cashier in Syracuse, NY

    I have been working at Sephora part-time (less than an year)

    Pros

    friendly environment, gratis, monthly bonus

    Cons

    not enough pay, management could be a bit more organized

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Working for Sephora LVMH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sephora Product Consultant
    Current Employee - Sephora Product Consultant

    I have been working at Sephora part-time (less than an year)

    Pros

    - Gratis. The gratis is ridiculously AWESOME. So much stuff.
    - Employee Discount
    - You get to see famous people a lot/ formerly famous.
    - Fun atmosphere.
    - You are encouraged to have fun doing your job and not worry about numbers TOO much

    Cons

    - When it gets crazy... it gets CRAZY in the store. You have to do clients complexion, or eyes, or ext, in an unreasonable about of time.
    - late shifts.
    - when a Sephora is understaffed they make you work some crazy hours (ex. you work 9 P.M-2 A.M and then have to wake up for work at 10 A.M) so work life balance can be come no work like balance
    -Clients can sometimes be VERY picky, and thats fine if they're willing to learn, some clients aren't like that and they don't care what you say, they want it their way. ex. Client has pink undertone, wants yellow. Looks wonderful, she doesn't think so, so you put yellow on her and it's too yellow.
    - There can be a lot of misunderstanding, and sometimes miscommunication

    Advice to ManagementAdvice

    When there is an opening in the store, let your cast members know about it... If it;s for full time only, let them know because I am sure some would quit their other job, focus more on work or whatever it takes to get the position. So communicate please.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    I don't ever want to leave.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sephora

    Pros

    Fun to work at
    I can be my self and wear fun makeup and hair
    I learn so much

    Cons

    It can be VERY demanding
    Promises for advancements can come slowly but I believe this is a varied thing based of the individual stores.

  8.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Agent in New York, NY
    Former Employee - Loss Prevention Agent in New York, NY

    I worked at Sephora full-time (more than an year)

    Pros

    around beautiful women all day. great pay great benefits management is on great. lots of trainings

    Cons

    I have no cons what so ever with this company. love this company love the leaders and all leadership roles

    Recommends
    Approves of CEO
  9.  

    Really nice and motivated people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Cashier
    Current Employee - Seasonal Cashier

    I have been working at Sephora

    Pros

    Gratis
    Starting rate
    Perf job if you love makeup

    Cons

    Start as cashier
    No set hours

    Advice to ManagementAdvice

    Open more hours

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I love it so far! I just started working for the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sephora part-time (less than an year)

    Pros

    Ive been with the company for about two weeks and ive already received a good alot of gratis.

    Cons

    So far i have no cons. I just started.

  11.  

    Color Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Color Consultanta in Atlanta, GA
    Former Employee - Color Consultanta in Atlanta, GA

    I worked at Sephora part-time

    Pros

    I loved working for this company. We had a great team, very positive energy. We worked hard but we had a good time and I really cut my teeth as a makeup artist. LOTS of training. and LOTS of gratis as well which is also great for increasing product knowledge. Definitely a great place for a makeup artist to work at some time in their career. You also can network and meet a lot of clients for freelance work

    Cons

    The pay was decent, fair for my position. My main drawback is working retail hours. It doesn't matter what position you are in, if you're in a store the hours are all over the place. I didn't want to commit to a career with socially abnormal business hours. But if you're in the beauty industry, you can't really avoid that.

    Recommends
    Positive Outlook
    No opinion of CEO

Sephora Photos

Entrance to a Sephora Store at Briarwood Mall located in Ann Arbor Michigan (Photo attributed to Dwight Burdette - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Sephora store
Outside

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