Sephora Reviews

Updated September 4, 2015
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3.6
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Sephora President and CEO Calvin McDonald
Calvin McDonald
287 Ratings

Pros
  • Work-life balance has changed to actually having one (in 37 reviews)

  • The free products are a nice perk (in 59 reviews)

Cons
  • Work/life balance is a company value but not executed in many channels (in 47 reviews)

  • No work life balance- even when your home you still get calls (in 17 reviews)

More Pros and Cons

1,115 Employee Reviews

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  1. Featured Review

    Helpful (9)

    Loving Sephora, So is everyone else!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashwrap in Mission Viejo, CA
    Current Employee - Cashwrap in Mission Viejo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    Its a great workplace! I love how they educate all of us "Cast Members", it assures we know everything for the benefit of the Clients "Customers" . I love the way the business works, and how we have meetings, Classes. The way LV runs his company assures money coming in and a great business, It inspires me! Its a very positive work place, Always recognition of the cast members (Awards, marriage Proposals, Promotions, Hard Working..etc. .it's really neat! ..) It all gets recognized, and during daily meet ups, told to congratulate them! Its just great to be acknowledged when doing good.. not most companies do that. But the DIC "Managers" really are great. They help so much,..there's so much to learn from them, and hopefully I can make it to permanent cast and continue learning and working for them. There is so much room to grow within the company! Sorry Everyone I'm writing a lot.. Just love working for Sephora & so much to say!

    Cons

    You can not have any "Lazy" days of work. You cant go in wearing sweatpants and a T if you are having a rough day, like in most retail! haha But its okay because it just means that if you plan on going out after work you're already dressed, your makeup and hair is already done & its actually fun getting all pretty early in the morning and you go out and everyone around town is still half asleep lol. But at most that's probably the WORST thing about it, nothing else at all... besides seasonal hours kind of suck except thanksgiving hasn't really hit yet, so maybe Ill get more! Oh theres one thing that does kind of suck... if you were a frequent shopper from Sephora before you worked there.. you have to get your Sephora makeup scribed or you cant bring it in at all... Which sucks.. All my makeup is from there already.

    Advice to Management

    Don't hire as much seasonal.. Its hard to get in hours... especially because I am trying really hard to become permanent, that I feel like I don't have enough time to shine! & I don't want to work multiple jobs. I'm putting all of my heart in Sephora, therefore I wont get a second job since Sephora is my main focus.. So unless after the holidays I become permanent, Ill have to find more work :(


  2. Helpful (1)

    Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Sephora is a great company

    Cons

    There are no cons when working for Sephora


  3. Best Job I had ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recovery Lead in Philadelphia, PA
    Current Employee - Recovery Lead in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (Less than a year)

    Pros

    Gratis, Good Pay, Benefits, bonuses for managers,great co-workers

    Cons

    There's really no cons to this job. Its always a fun day

    Advice to Management

    Management Keep up the good work and always focus on teamwork


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Color Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Color Consultant in Dallas, TX
    Current Employee - Color Consultant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than a year)

    Pros

    Gratis is amazing. Amazing. Education is very important here, so you will definitely learn a lot. They really value you at this company.

    Cons

    Pay isn't as high as other cosmetic retailers. You're asked to have many responsibilities but the pay doesn't always reflect that.

    Advice to Management

    None. Management is different where ever you go.


  6. Helpful (1)

    Great place to learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sephora full-time

    Pros

    Great education, we are thoroughly trained before even being allowed on the floor. Gratis- We are spoiled

    Cons

    Discount only 20% on brands & 40% on Sephora Collection It can be hard to have growth depending on your leadership team The pay scale is not even across the board, you may do more but you can be paid less than another... Definitely push for $12+ when you apply

    Advice to Management

    Give more opportunity for growth Fair compensation, you get promoted with more responsibilities but are not given a raise


  7. The best retail to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Positive Outlook

    I have been working at Sephora full-time (More than 3 years)

    Pros

    Great internal training program, pays above average for retail, company cares about its employees, freedom to make smart and positive decisions with customers, many avenues for growth, an uplifting work culture

    Cons

    Little downtime--there's always something you should be doing


  8. Cashier/Seasonal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Environment, Friendly Coworkers, Excellent Training, get to work with fun products.

    Cons

    Not enough hours because I was seasonal.


  9. Product consultant

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Fresno, CA
    Current Employee - Anonymous Employee in Fresno, CA
    Recommends
    Positive Outlook

    I have been working at Sephora part-time (More than 3 years)

    Pros

    Gratis (free makeup every month) Good job for college students p-t hours but pay is good. A lot of one on one with customers Play with makeup

    Cons

    Management is difficult, one says one thing the other says another. Some bosses don't want to work with your school schedules Lost it's artistry


  10. Fun, Creative Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The gratis and education are second to none!

    Cons

    The environment can be intimidating at first. The job can, at times, be very stressful. Expectations are high, but you have all of the tools necessary to succeed.


  11. Best job ever!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is where life long careers and dreams come true!

    Cons

    Lots of metrics to measure at any given time but when managed well you are rewarded.



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