Glassdoor is your free inside look at Sephora reviews and ratings — including employee satisfaction and approval rating for Sephora CEO David Suliteanu. All 339 reviews posted anonymously by Sephora employees.
80% of the CEO
David Suliteanu
Current Employee – been working at Sephora part-time for less than a year
Pros – 1.Values based company(work life balance, teamwork, passion for clients, initiative, etc)
2. Gratis
3. Company invests thousands of dollars in your development( training that includes airfare,meal and hotel accommodations if traveling)
4. Fun environment where the majority of fellow teammates are very vested in sephora's culture.
5. Lot's of growth potential from leadership, educator roles, and PRO Team.
6. You don't have to be licensed to work at Sephora as long as you are passionate about learning! You learn so much from experience and client interactions! There is NO WAY that as a makeup artist in school that you would have the opportunity to work on 60+ faces a day! Plus with different skin tones, concerns, shapes, etc.
7. Perfect for product junkies that just want to play with new products, experiment with colors, and SECRETLY shop while working on clients........ all day long! ;)
8. NON COMMISSION based. Team goals and bonuses. Monthly sales bonus and quarterly service bonuses. The highest level in sales bonus is like 25% of your gross monthly income!
Cons – Every store is different. Make sure that the store you are looking to get hired at has a solid team. ESPECIALLY the leadership team. The leadership team you work with could make or break your experience with the company. Become a frequent client before applying at the location. Maybe set up a makeup appointment to have your makeup done so you can hash it up with the makeup artists about how they like their job. Talk to more than one person about it. There is always someone that is a bad egg on THEIR way out so their opinion may not be the ONLY one you want.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-09 12:31 PDT
Current Employee – been working at Sephora full-time for more than a year
Pros – Sephora is by far the best retail establishment that I have worked with.
Cons – Retail hours. But, it IS retail and you have to know that going into the job.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 05:19 PDT
Current Employee – been working at Sephora part-time
Pros – Pretty laid back and lots of opportunity to learn about products. Even as a cashier, I had the chance to play with product and learn.
Cons – Huge emphasis on numbers and high pressure to sell with no incentives.
2013-05-19 12:50 PDT
Current Employee – been working at Sephora full-time for more than a year
Pros – A lot of fun - work life balance - training is very good - high standards.
Cons – Pay could be more competitive, especially for store management and what is expected of them.
Advice to Senior Management – Invest in your Talent.
Yes, I would recommend this company to a friend
2013-04-18 23:51 PDT
Current Employee – been working at Sephora full-time for more than a year
Pros – Great values. Realistic goals. Consistent training for both cast and leadership. Product training. Trend setting. Development is a constant focus. Extremely generous gratis and discount. Motivating conferences for upper leadership. Internal growth is a reality.
Cons – Nothing even worth noting here.
Advice to Senior Management – Keep it up - this is by far the best company I have worked for.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-13 14:09 PDT
Former Employee – worked at Sephora part-time for less than a year
Pros – Even though it was a seasonal job, they tried to make us feel welcome and appreciated.
Cons – Those working on the stage were definitely valued more than operations, despite being seasonal also.
Advice to Senior Management – Make sure day cast does their fare share and doesn't leave it for the night shift to clean up.
Yes, I would recommend this company to a friend
2013-04-10 15:38 PDT
1 person found this helpful
Current Employee – been working at Sephora full-time
Pros – Education, Etthical, loads of free product, fun environment, opportunity for advancement, company values individuals, cool interaction with brand partners, opportunity for travel.
Cons – Pay scale is low for commitment and devotion required. Very little value placed on College Degrees. Promotions require much more time than necessary.
Advice to Senior Management – Make sure quality employees make enough money and get promoted. This ensures loyalty and will reduce turnover. Always lead by example so employees can see that we are truly a team.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-02 09:05 PDT
Former Employee – worked at Sephora part-time for less than a year
Pros – Great benefits for part time and full time employees, flexible shifts
Cons – Old technology at the cash register, hot polyester uniform, make up required for dress code, management tends to have favoritism, training needs to be available for all employees not just per department
Advice to Senior Management – Try to listen to employee feedback more
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-08 19:24 PDT
Former Employee – worked at Sephora part-time for less than a year
Pros – IF you like makeup already, this is a great place to work, but if you are reading this because you don't know if you'd like the job..
Cons – HIGH PRESSURE SALES
and if you don't make them, you wont like it
Advice to Senior Management – i said it all in my Exit interview
Yes, I would recommend this company to a friend
2013-04-03 20:22 PDT
Current Employee – been working at Sephora full-time for more than a year
Pros – Very big on training their employees, A respectful work atmosphere. Ability to move up and the gratis is great.
Cons – The On Call shifts, Dealing with Artists that think they straight from «hollywood and too good to be bothered with an express service., for someone who might not turn into a five hundred dollar basket.
Advice to Senior Management – Watch the employees who always want to leave early when on call, they ask to leave before their on call shift started., , but when the paychecks are small, they complain.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-03 02:40 PDT
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