Sephora

www.sephora.com
Employer Engaged

Sephora Reviews

Updated March 1, 2015
Updated March 1, 2015
784 Reviews
3.7
784 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Calvin McDonald
154 Ratings

Review Highlights

Pros
  • Love their employees and really strive to ensure great work life balance (in 37 reviews)

  • Fun work environment, tons of free products, lots of opportunities to learn (in 59 reviews)


Cons
  • Great core values except work/life balance can be a struggle (like with any retail) (in 47 reviews)

  • As a former manager I had little to no work-life balance, my life revolved around my job (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Best decision of my life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Director
    Current Employee - Store Director

    I have been working at Sephora full-time (more than a year)

    Pros

    People oriented, values its cast members and leadership teams, gives employees a voice and always takes feedback for improvement, innovative, FUN!

    Cons

    It's retail, and retail is not for everyone, but it is for me! Can you take a vacation once BlackbFriday hits through January? Of course not. It's retail, and that's the name of the game. But you will have FUN!

    Advice to ManagementAdvice

    Continue to work at being inventive and innovative. EDU position is complex! Consider an EDU Specialist in all doors, to handle brand management, Onboarding, Welcome to Sephora, Sephora 101 and 201. Also, an EDU Lead to handle Training in box, DD management, non-video DD. This would allow for better training of cast, would impact a lower turnover rate, and would help in building a strong bench in all doors. In regards to technology, download the Color IQ and Skin IQ apps into the IPads in the store, as well as add Color IQ as an option in Fragrance and Skin IQ to allow quicker access to cast members.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Still the best decision I made after 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sephora

    Pros

    Company values are alive and well. People development and growth are a focus. Leaders who inspire and motivate. Can't ask for much more.

    Cons

    Too many steps for some processes

    Advice to ManagementAdvice

    Don't ever, ever forget the values. Quiet and reserved is not a bad thing, it is a personality that calms and balances.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sephora

    Pros

    great Benefits and bonus program.
    Education is huge with team

    Cons

    sometimes its hard to have a work life balance

    Advice to ManagementAdvice

    Keep up the motivation ! love when we are celebrated

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Sephora is the home of retail rock stars.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Director in Las Vegas, NV
    Current Employee - Store Director in Las Vegas, NV

    I have been working at Sephora full-time (more than 3 years)

    Pros

    Development, salary + bonus, rewarded and recognized for hard work, career succession, values based company.
    The company has restructured in a positive way, we are growing and we are adding positions. My former Regional VP is now VP of stores for the West. She is smart, fair, and can see talent! My past two DM's are still with the company and have been amazing to work for. Taking this job has been the BEST thing that I've ever done.

    Cons

    This is the place to be if you can deal with ambiguity and have stellar business acumen along with killer people skills. Sephora will make the best in retail feel like a rookie in the beginning, but you will come out much wiser!

    Advice to ManagementAdvice

    Keep up the great job!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I've been working here for years and it is a fun environment to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at Sephora part-time (more than 10 years)

    Pros

    You learn not to be shy with colors.

    Cons

    They change every year there strive with clients and each store have different ways of approaching clients.

    Advice to ManagementAdvice

    Have fun. Enjoy your job.

    Recommends
    Positive Outlook
  7.  

    A company that truly believes in Values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist
    Current Employee - Specialist

    I have been working at Sephora full-time (more than 5 years)

    Pros

    Promotes from within, training, accessibility to senior leadership, team empowerment.

    Cons

    Compensation, benefits, slow moving growth opportunities.

    Recommends
    Positive Outlook
  8.  

    Passion for the Client

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sephora

    Pros

    Sephora is a great company that cares about its people. there is values system that is in place that is talked about daily. There is always celebration but a lot of feedback. All the feedback is intended to grow a person and take them to the next step in their career.

    Cons

    Wages is very dependent on each individual store manager . If they like you and you are a hard worker they will compensate you. Not all of them do that.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Awesome company that cares about it's people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Buffalo, NY
    Current Employee - Manager in Buffalo, NY

    I have been working at Sephora full-time (more than 5 years)

    Pros

    Values based, sense of teamwork, positive environment, careerpathing, positive upper management, competitive pay, bonuses, benefits, leadership team, inspiring initiatives - overall it's rewarding working with a great team and the company is always growing/expanding so there's always opportunity to challenge yourself with something new.

    Cons

    Retail hours at times, limited time off period at holiday, work life balance at times

    Advice to ManagementAdvice

    Keep focusing on developing careerpathing. There has been a great improvement in this over the past few years. Love the company's streamlined focus at all levels!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    great growth within the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sephora Product Consultant in San Diego, CA
    Current Employee - Sephora Product Consultant in San Diego, CA

    I have been working at Sephora

    Pros

    Gratis, employees, how we bonus as a team.

    Cons

    Better pay, flexibility with schedules.

    Advice to ManagementAdvice

    Should losen up not have their stress be carried on to us.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Exceptional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Director in Boston, MA
    Current Employee - Store Director in Boston, MA

    I have been working at Sephora

    Pros

    People are great! From the field to the corporate office, the company is driven by a set of values that they truly deliver on. Fun, innovative, and client and employee friendly. Good pay and great bonuses at all levels. Feels good to work for a company with positive comps year after year.

    Cons

    Lot's to learn with over 200 brands offered. Technology is always changing and the IT dept can not always keep up.

    Advice to ManagementAdvice

    Continue to live by the values as the company expands and grows.

    Recommends
    Positive Outlook
    Approves of CEO

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