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Sephora
3.4 of 5 339 reviews
www.sephora.com San Francisco, CA 1000 to 5000 Employees
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Sephora Reviews

Updated May 22, 2013
All Employees Current Employees Only

3.4 339 reviews

                             

80% Approve of the CEO

Sephora President and CEO David Suliteanu

David Suliteanu

(180 ratings)

70% of employees recommend this company to a friend
339 employee reviews
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Denver, CO

Current Employee – been working at Sephora part-time for less than a year

Pros1.Values based company(work life balance, teamwork, passion for clients, initiative, etc)
2. Gratis
3. Company invests thousands of dollars in your development( training that includes airfare,meal and hotel accommodations if traveling)
4. Fun environment where the majority of fellow teammates are very vested in sephora's culture.
5. Lot's of growth potential from leadership, educator roles, and PRO Team.
6. You don't have to be licensed to work at Sephora as long as you are passionate about learning! You learn so much from experience and client interactions! There is NO WAY that as a makeup artist in school that you would have the opportunity to work on 60+ faces a day! Plus with different skin tones, concerns, shapes, etc.
7. Perfect for product junkies that just want to play with new products, experiment with colors, and SECRETLY shop while working on clients........ all day long! ;)
8. NON COMMISSION based. Team goals and bonuses. Monthly sales bonus and quarterly service bonuses. The highest level in sales bonus is like 25% of your gross monthly income!

ConsEvery store is different. Make sure that the store you are looking to get hired at has a solid team. ESPECIALLY the leadership team. The leadership team you work with could make or break your experience with the company. Become a frequent client before applying at the location. Maybe set up a makeup appointment to have your makeup done so you can hash it up with the makeup artists about how they like their job. Talk to more than one person about it. There is always someone that is a bad egg on THEIR way out so their opinion may not be the ONLY one you want.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Career Opportunities
         
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  • Approves of CEO

 

Current Employee – been working at Sephora full-time for more than a year

ProsSephora is by far the best retail establishment that I have worked with.

ConsRetail hours. But, it IS retail and you have to know that going into the job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Sephora part-time

ProsPretty laid back and lots of opportunity to learn about products. Even as a cashier, I had the chance to play with product and learn.

ConsHuge emphasis on numbers and high pressure to sell with no incentives.

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Current Employee – been working at Sephora full-time for more than a year

ProsA lot of fun - work life balance - training is very good - high standards.

ConsPay could be more competitive, especially for store management and what is expected of them.

Advice to Senior ManagementInvest in your Talent.

Yes, I would recommend this company to a friend

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Current Employee – been working at Sephora full-time for more than a year

ProsGreat values. Realistic goals. Consistent training for both cast and leadership. Product training. Trend setting. Development is a constant focus. Extremely generous gratis and discount. Motivating conferences for upper leadership. Internal growth is a reality.

ConsNothing even worth noting here.

Advice to Senior ManagementKeep it up - this is by far the best company I have worked for.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Century City, CA

Former Employee – worked at Sephora part-time for less than a year

ProsEven though it was a seasonal job, they tried to make us feel welcome and appreciated.

ConsThose working on the stage were definitely valued more than operations, despite being seasonal also.

Advice to Senior ManagementMake sure day cast does their fare share and doesn't leave it for the night shift to clean up.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Current Employee – been working at Sephora full-time

ProsEducation, Etthical, loads of free product, fun environment, opportunity for advancement, company values individuals, cool interaction with brand partners, opportunity for travel.

ConsPay scale is low for commitment and devotion required. Very little value placed on College Degrees. Promotions require much more time than necessary.

Advice to Senior ManagementMake sure quality employees make enough money and get promoted. This ensures loyalty and will reduce turnover. Always lead by example so employees can see that we are truly a team.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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White Plains, NY

Former Employee – worked at Sephora part-time for less than a year

ProsGreat benefits for part time and full time employees, flexible shifts

ConsOld technology at the cash register, hot polyester uniform, make up required for dress code, management tends to have favoritism, training needs to be available for all employees not just per department

Advice to Senior ManagementTry to listen to employee feedback more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Reston, VA

Former Employee – worked at Sephora part-time for less than a year

ProsIF you like makeup already, this is a great place to work, but if you are reading this because you don't know if you'd like the job..

ConsHIGH PRESSURE SALES
and if you don't make them, you wont like it

Advice to Senior Managementi said it all in my Exit interview

Yes, I would recommend this company to a friend

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  • Career Opportunities
         
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Current Employee – been working at Sephora full-time for more than a year

ProsVery big on training their employees, A respectful work atmosphere. Ability to move up and the gratis is great.

ConsThe On Call shifts, Dealing with Artists that think they straight from «hollywood and too good to be bothered with an express service., for someone who might not turn into a five hundred dollar basket.

Advice to Senior ManagementWatch the employees who always want to leave early when on call, they ask to leave before their on call shift started., , but when the paychecks are small, they complain.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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