Sephora

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Sephora Reviews

Updated August 14, 2014
Updated August 14, 2014
575 Reviews

3.5
575 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Calvin McDonald
38 Ratings

Review Highlights

Pros
  • Love their employees and really strive to ensure great work life balance (in 30 reviews)

  • Free products, exceptional education and investment the company makes with each individual (in 48 reviews)


Cons
  • Great core values except work/life balance can be a struggle (like with any retail) (in 35 reviews)

  • No work/life balance, always on your feet, catty coworkers who like to gossip (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    EDUCATION!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Color Consultant  in  Hurst, TX
    Current Employee - Color Consultant in Hurst, TX

    Pros

    They value their employees and really prove that in how much time and money they put into educating all of their employees.

    Cons

    You'll spend your whole check in the store if you're not careful!

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Best company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Values based!
    Great training and development!
    Great bonus structure!
    Invests in its employees!
    Great benefits!
    Lots of gratis!
    Team effort! No individual sales goals!

    Cons

    Lots to learn!
    Demanding clientele!
    Need better communication!

    Advice to ManagementAdvice

    Better communication and more consistent feedback!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Hicksville, NY
    Former Employee - Cashier in Hicksville, NY

    Pros

    gratis, good pay, fun job get to play with makeup and skincare really cool promotions. they sells a lot of nice things too! good for going up in company

    Cons

    annoying cutosmers. the employee discount sucks really bad but you get free things too so i guess its fine. the breaks are really short and to be honest its tiring but its retail

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  New York, NY
    Former Employee - Cashier in New York, NY

    Pros

    Access to amazing products, and a fun working environment. Sephora really invests in their employees, and truly believes in grooming their employees to have a career in beauty

    Cons

    Sales goals are somewhat unrealistic.

    Recommends
    Positive Outlook
  6.  

    Great place to get your foot in the door!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Consultant  in  Jacksonville, FL
    Former Employee - Product Consultant in Jacksonville, FL

    Pros

    You are taught very well on ALL BRANDS!

    Cons

    SiJCP can hinder your full potential.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    It's exactly what you can make of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Director  in  Fair Oaks, CA
    Current Employee - Store Director in Fair Oaks, CA

    Pros

    Growth path, Voice, Employee Development/Education, Values-Based, Gratis!

    Cons

    Disconnect between corporate and the stores, convoluted support structure, rapid pace between initiatives

    Advice to ManagementAdvice

    Connect the dots. Partner with the field prior to execution. Ask for feedback and input before setting goals and timelines. Simplify.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Support and training customer service and discount

    Cons

    Hours and cooperate attitude cut throat

  9.  

    May work for you, but definitely not for me.

    Former Employee - Seasonal Cast Member  in  Washington, DC
    Former Employee - Seasonal Cast Member in Washington, DC

    Pros

    I liked the free gratis, most of the veterans were really nice and helpful, it was great to be judged on a daily basis about your make-up to perfect a polished look.

    Cons

    Catty coworkers, it's the beauty industry so it is to be expected. Can be unknowingly placed in another world, even if you wouldn't like to. Favoritism is high!

    Advice to ManagementAdvice

    I have none. It just wasn't for me.

  10.  

    Favortism and bullying!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Education Consultant  in  Houston, TX
    Former Employee - Senior Education Consultant in Houston, TX

    Pros

    Love my industry that I have worked in for many years and love working with customers to look their very best.

    Cons

    I was bullied by store director and JCP did nothing to control this over zealous mean employee.

    Advice to ManagementAdvice

    Do not let people who are in a position of power treat others poorly for a 10.00 an hour job. She would use gratis like donkey and carrot,,,not really nice when you do not make much hourly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The Clients are great and the pay is fair compared to alot of other retailers. it is very hard to move up within this company

    Cons

    No movement of management

    Recommends
    Positive Outlook
    No opinion of CEO

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