Sephora Reviews

Updated August 27, 2015
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1,099 Employee Reviews

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  1. Awesome Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great workplace. Management is very positive and customer focused. Field team very involved with associate engagement. Would recommend to anyone as a great place to work!

    Cons

    Non really. Loved working for the company!


  2. Helpful (1)

    sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Producer in New York, NY
    Former Employee - Co-Producer in New York, NY
    No opinion of CEO

    I worked at Sephora (More than 5 years)

    Pros

    get to meet very nice clients

    Cons

    quite a few.Not the best management because you Must get along with the right people. LOTS of favoritism.

    Advice to Management

    Wise up. be nice. practice what you preach. seek help


  3. Helpful (1)

    Great atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Consultant in Tupelo, MS
    Current Employee - Product Consultant in Tupelo, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora part-time (Less than a year)

    Pros

    Excellent education from the Manager and Assistant Manager! Everyone wants to have fun doing their job. The customers are happy. Overall awesome place to work.

    Cons

    If it inside a JCP then the store is very limited on products because there is not the same amount of space as a stand alone Sephora.

    Advice to Management

    Better employee discount would be nice! More incentives for the loyalty program.


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  5. I liked working at Sephora

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fragrance Consultant in Kennesaw, GA
    Former Employee - Fragrance Consultant in Kennesaw, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Free grats ( gifts) from Lancome, Too Faced, Urban Decay and others.

    Cons

    Work almost full time during the holiday season, but the rest of the time is only part time. Lightning for make up store is very bad. They need to do somethong about light. Also, don't have magnifying for older genaration people.

    Advice to Management

    I liked my managment!


  6. Its ok for a part time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Consultant in Springfield, VA
    Current Employee - Product Consultant in Springfield, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    25% discount on both JCP and Sephora side, gratis once a month is always nice, you learn a lot about products and techniques, exposed to many different brands

    Cons

    jcp customers are cheap, too much focus on sales and numbers, management is overbearing, working weekends is an absolute must, managers get the best shifts, you will always get a closing shift.


  7. Sephora

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Sephora is a great place to work with friendly atmosphere.

    Cons

    Working at sephora the benefits are not really that great.

    Advice to Management

    Keep up the great work!


  8. Helpful (2)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Chicago, IL
    Former Employee - Retail Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sephora full-time (More than 8 years)

    Pros

    The company is very innovative with technology and has strong values of the client comes first. Salaried managers wages are competive. Cast gratis is amazing!

    Cons

    Hourly manager wages are not competive and it is hard to find good people. Sephora used to attract the best candidates for makeup artists and now those artists don't think of working at Sephora. Our clients feel they can return anything!

    Advice to Management

    Associates in the stores often feel disconnected with corporate decisions. Associates work for Sephora because they believe in the values, keep them updated on what motivates these decisions and they will buy in. Don't make your long term managers feel that they no longer have any value and have to leave.


  9. Helpful (1)

    In love with the company I work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Sephora full-time

    Pros

    Constant knowledge I guarantee you'll learn more working at Sephora then going to Makeup school. Let's not forget all of the gratis you'll receive.

    Cons

    I'm so in love with my job there is no cons


  10. Seasonal Artist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Holiday Sales Associate in Minneapolis, MN
    Former Employee - Holiday Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sephora (Less than a year)

    Pros

    Fun and learn more than you need to know

    Cons

    A lot of managers made it kind of crazy


  11. Poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They give you a lot of gratis! Gratis is provided when you attend product trainings (management selective with who they give trainings to)

    Cons

    Management was unprofessional and would often talk down to you (at least at the Soho location). They have a good training program however they make poor scheduling decisions which interferes with the training. There are people who worked for over six months who hadn't even started their rraining. Little room for growth. Poor wages. Not a fun company to work for.

    Advice to Management

    Develop your talent and value your employees. Also hire management that is less snobby. Treat the cast the same way you do the client.



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