Sephora

  www.sephora.com
  www.sephora.com

Sephora Reviews

Updated November 26, 2014
Updated November 26, 2014
655 Reviews
3.6
655 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Calvin McDonald
90 Ratings

Review Highlights

Pros
  • Love their employees and really strive to ensure great work life balance (in 37 reviews)

  • Fun work environment, tons of free products, lots of opportunities to learn (in 59 reviews)


Cons
  • Great core values except work/life balance can be a struggle (like with any retail) (in 47 reviews)

  • As a former manager I had little to no work-life balance, my life revolved around my job (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    SIJCP BEAUTY LEADER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Sephora full-time (more than an year)

    Pros

    The job itself is fun. The bonus program is ok.

    Cons

    To many cooks in the kitchen. They are two companies in one giving conflicting information. The "Leadership" team are negative. Demand teamwork then complain when you ask for help.

    Advice to ManagementAdvice

    Get it together. Be clear and concise and treat other how you would like to be treated.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Sephora inside jcpenney

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Jcp Sephora Product Consultant in Brighton, CO
    Current Employee - Jcp Sephora Product Consultant in Brighton, CO

    I have been working at Sephora part-time (more than 3 years)

    Pros

    Gratis, bonuses and the education make sephora inside a jcpenney worth it. If you are just starting your career this is the place to start it at.

    Cons

    unlike big sis, sijcp takes all the artistry out of Sephora, and compared to MAC and other retailers i have worked for, our number one complaint is lack of talent. Hiring at other prestige brands is based in some part on artistry. Sijcp has a retention problem and this is because they hire people who dont have the passion for the products. All the beauty leaders and regional managers i have worked with cant even comprehend a basic Smokey eye. Also movement in the company is a slim, and if there is in my territory they move a person far from home, to "show dedication" to the company. If you are looking for a leadership position and you have kids or a life forget it!

    Advice to ManagementAdvice

    Please place more of a focus on artistry and education , that is what is supposed to set Sephora above all others. Also allow sijcp members to apply for the pro team, or get our own! Also the hiring process needs to change.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Oh Sephora...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead
    Current Employee - Lead

    I have been working at Sephora full-time (more than an year)

    Pros

    Fun work environment, tons of free products, lots of opportunities to learn. You never DREAD your job!

    Cons

    Growth. Although Im in a management position, I started off that way. Ive noticed that Sephora definitely plays favorites, and feel like sometimes there are more qualified people that should be taking open positions. Also, if you're in management zero work life balance.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Fun job for retail. Our store was tightknit so we thrived and everyone bonused a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Saint Louis, MO
    Former Employee - Sales Associate in Saint Louis, MO

    I worked at Sephora full-time (more than 8 years)

    Pros

    The free stuff is the only reason to work there. It's not as good as it used to be, believe me, but still fun getting it.

    Cons

    It's retail so you're dealing with crazy women looking for that discontinued shade of ugly in that ancient brand that we don't even carry. Plus their theft is high which can be stressful.

    Advice to ManagementAdvice

    Upper management needs to actually work in a store for 6 mos. They make decisions about things that they have no clue about. They hurt more than they help.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great place to work for and lots of opportunity to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Westminster, CO
    Current Employee - Cashier in Westminster, CO

    I have been working at Sephora part-time (less than an year)

    Pros

    Leadership, promotions, training, opportunities to grow

    Cons

    Long Hours, retail, Black Friday,

    Advice to ManagementAdvice

    This is the best company I've worked for and I think everything is great.

    Recommends
    Positive Outlook
    Approves of CEO

    Sephora Response

    Oct 31, 2014Recruiter

    We are so thrilled to hear you love working at Sephora!

  7.  

    Beauty Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Product Consultant
    Current Employee - Beauty Product Consultant

    I have been working at Sephora part-time (less than an year)

    Pros

    The people I work with are great! The day goes by fast, we get lots of education, gratis and consistent hours with commission but do get bonuses.

    Cons

    The discount isn't the greatest of a cosmetic retail job, and working retail you will have to work most important holidays so that can really be a bummer. Full time hours are really more for management.

    Advice to ManagementAdvice

    Would be nice to have a better work/family balance.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Outstanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in Washington, DC
    Current Employee - Retail Store Manager in Washington, DC

    I have been working at Sephora full-time (more than 8 years)

    Pros

    Career growth, pay, incentives, product, people

    Cons

    Work life balance, retail hours, costume, payroll, schedule system

    Advice to ManagementAdvice

    Better management of workload and payroll

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Seasonal CashWrap

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Cashier in Atlanta, GA
    Current Employee - Seasonal Cashier in Atlanta, GA

    I have been working at Sephora part-time (less than an year)

    Pros

    Doing what you love, room to grow, very friendly environment

    Cons

    Didn't have a specific start date, hours and insurance info wasn't discussed at orientation

    Advice to ManagementAdvice

    Discuss 401K, talk about insurance, and typical work weeks for positions.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sephora

    Pros

    Location, gratis, start up feel

    Cons

    Lacking procedure due to rapid growth

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Quick growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Education Lead
    Current Employee - Education Lead

    I have been working at Sephora full-time (more than 5 years)

    Pros

    Great education, quick growth. Great team.

    Cons

    Could have stronger training with internal promotions.

    Advice to ManagementAdvice

    Just to make sure everyone get trained equally

    Recommends
    Positive Outlook
    Approves of CEO

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