Sephora

  www.sephora.com
  www.sephora.com

Sephora Reviews

Updated December 15, 2014
Updated December 15, 2014
679 Reviews
3.7
679 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Calvin McDonald
100 Ratings

Review Highlights

Pros
  • Love their employees and really strive to ensure great work life balance (in 37 reviews)

  • Fun work environment, tons of free products, lots of opportunities to learn (in 59 reviews)


Cons
  • Great core values except work/life balance can be a struggle (like with any retail) (in 47 reviews)

  • As a former manager I had little to no work-life balance, my life revolved around my job (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSC Employee in San Francisco, CA
    Current Employee - FSC Employee in San Francisco, CA

    I have been working at Sephora full-time

    Pros

    Company has been growing at an incredibly fast clip and always has new initiatives and challenges to tackle. This creates meaningful work opportunities as well as an environment where everyone is working together towards a common goal. Performance based culture rewards hard work and bonus payouts are above market. Culture values include: Teamwork, Balance, Expertise, Respect for All, Initiative and Passion for the Product and Customer. Employees are all obsessed with creating an experience for our clients to be surprised and delighted. Entrepreneurial environment allows you to make a big impact. On top of all that, the people are wonderful. Colleagues show up every day caring about the company and YOU as an individual.

    Cons

    As a retail company in the SF Bay Area right now, the company isn't able to compete with other early stage tech companies that offer generous perks like free lunch, dogs at work, etc. Because we're lean, we don't have 4 people doing the same job and that can sometimes lead to employees feeling like they're working really hard. They are, but we're all working towards something, not just spinning our wheels.

    Advice to ManagementAdvice

    Keep caring and listening to your employees. Our cast members are what make the Sephora experience stand out to our clients.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Love

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cast Member in Las Vegas, NV
    Current Employee - Cast Member in Las Vegas, NV

    I have been working at Sephora full-time (more than an year)

    Pros

    Getting to work around the different products, learning about different product brands. I love working with other people so this job was a plus for me.

    Cons

    A lot of micromanaging. Too much mess among the other cast members and cashiers and not enough hours. Just like any other retail job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Long interview process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Holiday Cashier in Chicago, IL
    Former Employee - Holiday Cashier in Chicago, IL

    I worked at Sephora part-time (less than an year)

    Pros

    Easy interview
    no questions out of left field
    easy to learn on the job

    Cons

    long hours
    long interview process

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It's a busy store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Seattle, WA
    Current Employee - Sales Consultant in Seattle, WA

    I have been working at Sephora full-time (more than an year)

    Pros

    Fun work place. You learn a lot.

    Cons

    Scheduling. You can close one day and open the next. Shaving of hours in months with low business

    Advice to ManagementAdvice

    Someone who closes the night before should not open the next day.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Best cosmetics job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Product Consultant in West Palm Beach, FL
    Former Employee - Beauty Product Consultant in West Palm Beach, FL

    I worked at Sephora part-time (less than an year)

    Pros

    No comission, tons of bonuses for working as a team ,and very nice co workers. I enjoyed my managers also.

    Cons

    The only con I really had was that stupid uniform which doesn't allow much individuality. Every makeup look does not go with that uniform. But that obviously wasn't a deal breaker.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    skincare representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA

    I worked at Sephora part-time (less than an year)

    Pros

    Company values work/life balance. Really works with employees in trying to advance with company. Values employee contentment.

    Cons

    Working in a female dominant environment. Still is retail sales. Constantly trying to meet sale goals with very little to no incentive.

    Advice to ManagementAdvice

    Keep up the wonderful work it is hard to maintain low turnover rate in retail.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Temp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sephora

    Pros

    Gratis, fun environment to work in. Great way to break into the makeup industry. The hours go by fast when the store is packed. The phone dosent ring too much. Beauty insider sign up is soooo easy.

    Cons

    Pay isn't great. Sharpen your negotiation skills. Sensors are needed to reduce theft. Pay employees more money so that they will be happy. Please!!!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Seasonal Cashier at Meatpacking Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Cashier in New York, NY
    Current Employee - Seasonal Cashier in New York, NY

    I have been working at Sephora part-time (less than an year)

    Pros

    Having to deal with makeup everyday is great
    Fun place to work; people are very nice
    Lots of education on products

    Cons

    Working on holidays, which can be a bummer but you can take off

    Recommends
  10.  

    Great Company and time to make some changes to benefit the people that make it a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Sephora

    Pros

    Company culture is outstanding and highly motivating. The executives leading the company are outstanding in many ways.

    Cons

    Salary, not competitive. Overworked at times and lack of balance due to unrealistic expectations.

    Advice to ManagementAdvice

    Value your employees by compensating them fairly and make changes that impact the culture of the team.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Terrible district manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Sephora

    Pros

    Lots of free product, awesome!

    Cons

    No work/life balance. Over nights suck.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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